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Max Hospital Complaints & Reviews

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Updated: Aug 1, 2025
Complaints 473
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Max Hospital reviews & complaints page 9

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U
Usasri
Mar 14, 2021
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Address: Malviya nagar delhi

Waiting lounge apne bilkul goverment hospital ki tarah bna rkha hai.hygiene ka koi khayal nhi hai sare shoes pahan kr aa rhe hai aur rat me wahi floor pe so rahe hai.kam se kam dhang ki chair to laga diya hota apka waiting lounge max ke nam pe batta hai.gangaram Apollo ka waiting lounge ja ke dekh lo .
Ye waiting lounge max ke nam pe bilkul acceptable nhi hai .Koi chhota hospital hota to thik tha. apne charges apne cafeteria se waiting lounge ko compare kre to apko samajh ayega.ki kitna bekar hai aisa feel hota hai ki max me nhi sarkari ya kisi chhote mote hospital me hai
Please my humble request to you ki is bat pe dhyan de aur usme sudhar kre
Thank you
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    Rajat Singh1
    Mar 13, 2021
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    Address: Max hospital patparganj

    I have booked an appointment for dr meenakshi jain for 2.20 pm. In max super speciality patparganj. We reached hospital at 2.00 clock. The doctor was not available. She reached her room 1028 on 2.20 talking on phone. Highly unprofessional my mother who is above 60 years having high fever which was increasing from time. She came and then without checking a single patient she go for a round. Now over 2 hours we are still waiting for her.. Please dont book appointment for the lady go for any other doctor.. She won't care about this but its my humble request..
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      Anujsingh123
      Mar 10, 2021
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      Address: Max vaishali

      Respected sir, My patient is admitted under dr. K ramalingam at max vaishali. Here security supervisor mr. Diwakar singh misbehave me and threaten me to exile my patient from max.
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        S
        surendra.mohan
        from Ajmer, Rajasthan
        Mar 3, 2021
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        Address: Ph 9650976686

        Dear Sir/Madam,
        I had booked for vaccination on 11th Mar at 1504 hours.
        As per the message received today, the said appointment for vaccination has been cancelled, siting reason as non availability of Doctor.
        The reason stated seems to be not justified as Superspeciality hospital has hundreds of Doctors on their roll.
        The cancellation made may kindly be reviewed and if it is not possible to vaccinate on 11th Mar, may consider for vaccination on any date between 12th and 17th Mar.

        PLEASE HAVE SOME MERCY ON A SENIOR CITIZEN SINGLE LADY!

        ADITI
        +1 photos
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          A
          Ashwani Lal
          from New Delhi, Delhi
          Mar 3, 2021
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          Address: 417 Tower 2 Mount Kailash Apartment East of Kailash New Delhi 65

          Good day sir/madam
          This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
          Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
          However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
          I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.Good day sir/madam
          This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
          Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
          However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
          I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.
          Good day sir/madam
          This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
          Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
          However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
          I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.
          Warm regards
          Ashwani Kumar Lal
          Son of Dr.Kamla Kar Srivastava
          Mobile number. [protected].

          Warm regards
          Ashwani Kumar Lal
          Son of Dr.Kamla Kar Srivastava
          Mobile number. [protected].

          Warm regards
          Ashwani Kumar Lal
          Son of Dr.Kamla Kar Srivastava
          Mobile number. [protected].
          Max Hospital customer support has been notified about the posted complaint.
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            D
            Deepa Asthana
            from New Delhi, Delhi
            Feb 23, 2021
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            Resolved

            I am complaining about negligence of Radiologist in Max Panchsheel branch Delhi

            Address: Max Hospital, N 110, Block N, Panchsheel Park North, Panchsheel Park, New Delhi, Delhi 110017

            My mother had a fibroid in uterus for which we went to Max Panchsheel to see Dr Usha M Kumar to get the surgery date. We received prescription from doctor, went for all the blood tests, USG, PAC, xray etc required before hospitalization and surgery. In whole abdomen USG report of 16 Jan 2021(attached) there were stones present in gall bladder which was not reported in summary report. Later after hysterectomy on 20 Jan 2021, my mother got...
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            Y
            Yuvi15
            from Gurgaon, Haryana
            Feb 23, 2021
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            Address: Max Saket

            I was advised for few lab test by oncologist Dr Nathani on 9th Feb i cam fro Geneva for treatment and till date i am not getting result of Blood tests advised by Dr Nathani. Despite of my repeated requests and written, orak reminder there is no response from Max Lab. This iswith a Doctor working iIN WHO what will be fate of grneral patient with such attitude.
            My details are as below
            Kamini Gupta
            TEL INDIA:[protected]
            MAX ID SKDD 793863

            Will appreciate current status to pkan my return as well as action to be initiated against MAX

            DR P.K.GUPTA
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              Rakib Hassan
              Feb 22, 2021
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              Address: Shahdara

              Sir hm subha 10:00 pe discharging le liya h or sir Abhi 1:30 ho gye h no help for paper work sir hm bhot dukhi hai kuch ksro please
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                H
                Himanshu Rohatgi
                Feb 20, 2021
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                Max Gurgaon - my wife got laproscopic surgery on 20feb 2021 at 9.30am it's 5.40 pm and we have not got our singal room.
                My wife is not able to rest as we are in three bed room.
                This is sheer cheating and mismanagement here.
                [protected]
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                  R
                  Rajbir K Saini
                  Feb 11, 2021
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                  Address: Punjab

                  We had paid a consultation fee for my mom who is a CKD patient. This was an online payment through credit card for an online/virtual consultation. Since, the consultation couldn't happen the hospital said the refund can be done. Calling several times they kept confirming about the refund being initiated but till date they keep saying that since Dec 2020. Am yet to receive the refund from Max Mohali. I feel extremely cheated by the finance team afterall its our money not theirs what is the problem in refunding... please take care of the refund.
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                    ApsSan
                    Feb 2, 2021
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                    Address: saket, delhi

                    My father was admitted in emergency ward and had his CABG done by Doctor Subhash Kumar Sinha.

                    My father had two fainting bouts, which looked like seizures, on the 4th and 7th day after his CABG and while he was still at Max Super Speciality Hospital, Saket.

                    The first time, the staff rushed my father to the ICU and kept him under observation and on ventilator for half a day. The doctor attributed the bout to my father's age (75yrs) and recovery post CABG. We were told its because of 'excessive coughing' and lack of oxygen supply, whereas, my father did not have any cough around that time.

                    The second time he fainted, we sought further clarification and the doctor said these side effects happen at his age as CABG is a big ask and the symptom will stay 'lifelong'. The doctor's and the nursing staff were not comforting and did not pay any attention to these symptoms. They brushed it under the carpet and we were told that our father is ready for discharge.

                    It was shocking for us to have no clarifications, and so we decided to take a second opinion from Medanta, Gurgaon. Medanta did his brain MRI when we had to take him to the emergency ward, due to another seizure. Through MRI, they found out that he had a stroke and has multiple blood clots in his brain and that's why he is getting these seizure like fainting spells. My father was admitted at Medanta for 5 days and treated for his condition. Thankfully, the neurologist at Medanta could diagnose and immediately put him medication.

                    My father did not have any neurological condition or such history of such symptoms at all, before the CABG done at Max Saket. We have all records to support our claim and this feedback.

                    Of course, We wonder till date why the doctors at Max Saket did not think of any neurological intervention or diagnostic tests for proper diagnostics. Probably because they were aware of their negligence either during or post CABG in ICU? It is quite obvious. They treat patients like vegetables. The doctors are unethical and do not care.

                    We give this feedback on social media with a hope that we can caution people of this ruthless and completely unethical behaviour of doctors and staff at MAX Saket super-speciality hospital.
                    Max Hospital customer support has been notified about the posted complaint.
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                      ApsSan
                      Feb 2, 2021
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                      Address: Saket, New Delhi

                      They take you for a big ride!

                      My father had a few fainting bouts on the 4th and 7th day after CABG at Max Saket. The first time, they rushed my father to the ICU and kept him under observation and on ventilator for half a day. The doctor attributed these to my father's age (75yrs) and recovery post CABG. We were told its because of 'excessive coughing' and lack of oxygen supply, whereas, my father did not have any cough around that time. The second time he fainted, we sought further clarification and the doctor said these things happen at his age and will 'stay lifelong'. The doctor's and the nursing staff did not pay any attention to these symptoms and we were told that our father is ready for discharge. It was shocking for us to have no answers and so we decided to approach Medanta, Gurgaon, where they did a MRI of his brain in the emergency ward only to find that he has had a stroke and has multiple blood clots and that's why he is getting these fainting spells.

                      My father did not have any neurological condition or such symptoms before CABG at Max Saket. No such history. We have all records to support our claim and this feedback.

                      Of course, We wonder till date why Max Saket did not think of any neurological intervention or diagnostic tests. Probably because they were aware of their negligence either during or post CABG in ICU? It is quite obvious. They treat patients like vegetables. The doctors are unethical and do not care.

                      We give this feedback on social media with a hope that we can caution people of this ruthless and completely unethical behaviour of doctors and staff at MAX Saket super-speciality hospital.
                      Max Hospital customer support has been notified about the posted complaint.
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                        S
                        sharma preety
                        from Agra, Uttar Pradesh
                        Jan 29, 2021
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                        Address: Near vikram stand, opposite laxmi stand, raipur dehradun

                        Hi,
                        My mother has been admitted to Max hospital, Dehradun. Its been almost 5 days now, she is suffering from various issues along with CKD. Staff that serves here, is completely irresponsible, even in emergency the nurses do not even listen, 2 days in a row we have calling them for help or attend the patient, however, even in emergency they tend to arrive an hour late or do not come at all. When we say anything they give many excuses. Palak, is the name of the nurse. She is dramatically rude and careless.
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                          snt0009
                          from Bathinda, Punjab
                          Jan 16, 2021
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                          I just been unnecessarily stopped today 16/01/21at 8:05 AM by one security staff Mr Manpreet Singh deputed at Lift. Though I had pass and I was only attendant for my wife he misbehaved and denied me to take lift for coming to bed where my wife is admitted. He stressed to go through stairs just without reason. It is nit duty just manhandling and does not duit your repute. Please look into the matter at the earliest and inform me. [protected]
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                            Shweta Ravi Anand
                            Jan 8, 2021
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                            Address: GD 76 / 2nd FLOOR PITAMPURA DELHI 34

                            Patient was admitted on 24th Dec 20 in covid and she was discharged on 2 nd Jan 2021. The excess amount deposited in the hospital which was deposited in advance till date we haven't received the same. Your account personal is windling and lying to us that amount has been transferred on 4th Jan which was untrue and when we asked him to provide the UTR no of the transaction then he straightly declined to provide the same. We have been travelling to and fro to the bank, home and hospital for our own hard earned money.
                            We have been passing through very hard time as in my family 4 person are having Corona and i am in real need of money but your hospital is doing a great job in providing zero assistance, zero cooperation and giving lie statements to patients relative. What else I can do rather waiting listening to your people here only I can only request you that Kindly resolve the issue on urgent basis and its a request from your kind office.
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                              Anujkimmi
                              Dec 20, 2020
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                              Address: Mohali

                              Every doctor is best at max mohali but we feel sorry for very slow services provided by some nursing staff and kitchen staff. It take manyhours to deliver everything whether it is medicines, reports or food
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                                Rahul Gajrani
                                from Powai, Maharashtra
                                Dec 15, 2020
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                                1. We have to stand in Que after perior appointment.
                                2. For checking the BP, staff was not there, he went for tea break & patient have to wait for staff, isn't it shocking patient have to wait for hospital staff.
                                3. After complaining to reception, they are also defending completely that staff has two shift Bla Blaaaa...

                                If we are coming max we accept some good & high quality services but sorry MAX is a big name, but service is similar some low end hospitals.

                                I am accepting some strict action on staff or staff handler.

                                Mob- [protected]
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                                  Fulendra Kumar
                                  from Powai, Maharashtra
                                  Dec 8, 2020
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                                  Address: Fulendra Kumar, ITBP ACADEMY ADM WING MUSSOORIE DEHRADUN PIN NUMBER 247981, MOBILE NUMBER 9968124032

                                  I visited the max Dehradun on 11/09/2020 and consulted a eye doctor. Eye doctor advised me to bear a glass. I bought a glass in max Dehradun glass shop near OPD side. I was told to give a address for sending the glass but I not received my glass due to not properly contact with me. I contacted max shopkeeper but he is not responding me from 20 days. Today, he said to me to make a complaints.
                                  Please, solve above problem and give me my class at max shop only.
                                  Max Hospital customer support has been notified about the posted complaint.
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                                    Fulendra Kumar
                                    from Powai, Maharashtra
                                    Dec 8, 2020
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                                    Address: FULENDRA KUMAR, ITBP ACADEMY, ADM WING, MUSSOORIE, DEHRADUN PIN 247981, MOB NO- 9968124032

                                    I visited the max Dehradun on 11/09/2020 and consulted a eye doctor. Eye doctor advised me to bear a class. I bought a class in max Dehradun class shop near OPD side. I was told to give a address for sending the class but I not received my class due to not properly contact with me. I contacted max shopkeeper but he is not responding me from 20 days. Today, he said to me to make a complaints.
                                    Please, solve above problem and give me my class at max shop only.
                                    Max Hospital customer support has been notified about the posted complaint.
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                                      dildildil
                                      Nov 28, 2020
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                                      Room availability

                                      Sir i was admitted at hospital on dated 27-11-20 on evening.i searched 2307 bed has no patient in room.my father is hony capt girdhari lal.he is echs benefitiires but.bed manager amit sharma not allotted us room.he shifted us on genearal ward.i am very serious sick.i am your old patient of hospital.
                                      please provide us room on parriorty basis.i am very thank ful to u.
                                      please take action immdietly.and allotted the room.
                                      br...
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