Claimed

Max Hospital Complaints & Reviews

1
Last updated Mar 11, 2024
Complaints 471
Resolved
41
Unresolved
430
Quick Links
Statistics
Share
Contacts

File a complaint to Max Hospital

Having problems with Max Hospital ?

File a complaint and get it resolved by Max Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Max Hospital reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anujsingh123
Mar 10, 2021
Report
Copy

Misbehaviour by security supervisor

Address: Max vaishali

Respected sir, My patient is admitted under dr. K ramalingam at max vaishali. Here security supervisor mr. Diwakar singh misbehave me and threaten me to exile my patient from max....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surendra.mohan
from Ajmer, Rajasthan
Mar 3, 2021
Report
Copy

CANCELLATION of COVID Vaccination

Address: Ph 9650976686

Dear Sir/Madam,
I had booked for vaccination on 11th Mar at 1504 hours.
As per the message received today, the said appointment for vaccination has been cancelled, siting reason as non availability of Doctor.
The reason stated seems to be not justified as Superspeciality hospital has hundreds of Doctors on their roll.
The cancellation made may kindly be reviewed and if it is not possible to vaccinate on 11th Mar,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwani Lal
from New Delhi, Delhi
Mar 3, 2021
Report
Copy

Highly irresponsible professional conduct

Address: 417 Tower 2 Mount Kailash Apartment East of Kailash New Delhi 65

Good day sir/madam
This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepa Asthana
from New Delhi, Delhi
Feb 23, 2021
Resolved
Report
Copy
Resolved

I am complaining about negligence of Radiologist in Max Panchsheel branch Delhi

Address: Max Hospital, N 110, Block N, Panchsheel Park North, Panchsheel Park, New Delhi, Delhi 110017

My mother had a fibroid in uterus for which we went to Max Panchsheel to see Dr Usha M Kumar to get the surgery date. We received prescription from doctor, went for all the blood tests, USG, PAC, xray etc required before hospitalization and surgery. In whole abdomen USG report of 16 Jan 2021(attached) there were stones present in gall bladder which was not reported in summary report. Later after hysterectomy on 20 Jan 2021, my mother got...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Yuvi15
from Gurgaon, Haryana
Feb 23, 2021
Report
Copy

Delayed lab test

Address: Max Saket

I was advised for few lab test by oncologist Dr Nathani on 9th Feb i cam fro Geneva for treatment and till date i am not getting result of Blood tests advised by Dr Nathani. Despite of my repeated requests and written, orak reminder there is no response from Max Lab. This iswith a Doctor working iIN WHO what will be fate of grneral patient with such attitude.
My details are as below
Kamini Gupta
TEL INDIA:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakib Hassan
Feb 22, 2021
Report
Copy

Staff

Address: Shahdara

Sir hm subha 10:00 pe discharging le liya h or sir Abhi 1:30 ho gye h no help for paper work sir hm bhot dukhi hai kuch ksro please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Rohatgi
Feb 20, 2021
Report
Copy

Too much waiting for single room

Max Gurgaon - my wife got laproscopic surgery on 20feb 2021 at 9.30am it's 5.40 pm and we have not got our singal room.
My wife is not able to rest as we are in three bed room.
This is sheer cheating and mismanagement here.
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajbir K Saini
Feb 11, 2021
Report
Copy

Non refund of consultation charges for three months

Address: Punjab

We had paid a consultation fee for my mom who is a CKD patient. This was an online payment through credit card for an online/virtual consultation. Since, the consultation couldn't happen the hospital said the refund can be done. Calling several times they kept confirming about the refund being initiated but till date they keep saying that since Dec 2020. Am yet to receive the refund from Max Mohali. I feel extremely cheated by the finance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ApsSan
Feb 2, 2021
Report
Copy

Negligence and unethical practice

Address: saket, delhi

My father was admitted in emergency ward and had his CABG done by Doctor Subhash Kumar Sinha.

My father had two fainting bouts, which looked like seizures, on the 4th and 7th day after his CABG and while he was still at Max Super Speciality Hospital, Saket.

The first time, the staff rushed my father to the ICU and kept him under observation and on ventilator for half a day. The doctor attributed the bout to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Saket, New Delhi

They take you for a big ride!

My father had a few fainting bouts on the 4th and 7th day after CABG at Max Saket. The first time, they rushed my father to the ICU and kept him under observation and on ventilator for half a day. The doctor attributed these to my father's age (75yrs) and recovery post CABG. We were told its because of 'excessive coughing' and lack of oxygen supply, whereas, my father did not have any cough around...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharma preety
from Agra, Uttar Pradesh
Jan 29, 2021
Report
Copy

Staff carelessness

Address: Near vikram stand, opposite laxmi stand, raipur dehradun

Hi,
My mother has been admitted to Max hospital, Dehradun. Its been almost 5 days now, she is suffering from various issues along with CKD. Staff that serves here, is completely irresponsible, even in emergency the nurses do not even listen, 2 days in a row we have calling them for help or attend the patient, however, even in emergency they tend to arrive an hour late or do not come at all. When we say anything they give many excuses....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snt0009
from Bathinda, Punjab
Jan 16, 2021
Report
Copy

Misbehave rude security personnel

I just been unnecessarily stopped today 16/01/21at 8:05 AM by one security staff Mr Manpreet Singh deputed at Lift. Though I had pass and I was only attendant for my wife he misbehaved and denied me to take lift for coming to bed where my wife is admitted. He stressed to go through stairs just without reason. It is nit duty just manhandling and does not duit your repute. Please look into the matter at the earliest and inform me. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shweta Ravi Anand
Jan 8, 2021
Report
Copy

Payment Refund of excess amount deposited in max Shalimar bagh

Address: GD 76 / 2nd FLOOR PITAMPURA DELHI 34

Patient was admitted on 24th Dec 20 in covid and she was discharged on 2 nd Jan 2021. The excess amount deposited in the hospital which was deposited in advance till date we haven't received the same. Your account personal is windling and lying to us that amount has been transferred on 4th Jan which was untrue and when we asked him to provide the UTR no of the transaction then he straightly declined to provide the same. We have been travelling...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anujkimmi
Dec 20, 2020
Report
Copy

Slow services regarding

Address: Mohali

Every doctor is best at max mohali but we feel sorry for very slow services provided by some nursing staff and kitchen staff. It take manyhours to deliver everything whether it is medicines, reports or food...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Gajrani
from Powai, Maharashtra
Dec 15, 2020
Report
Copy

Pathetic service by staff

1. We have to stand in Que after perior appointment.
2. For checking the BP, staff was not there, he went for tea break & patient have to wait for staff, isn't it shocking patient have to wait for hospital staff.
3. After complaining to reception, they are also defending completely that staff has two shift Bla Blaaaa...

If we are coming max we accept some good & high quality services but sorry MAX is a big name,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fulendra Kumar
from Powai, Maharashtra
Dec 8, 2020
Report
Copy

I bought a glass not having received till date

Address: Fulendra Kumar, ITBP ACADEMY ADM WING MUSSOORIE DEHRADUN PIN NUMBER 247981, MOBILE NUMBER 9968124032

I visited the max Dehradun on 11/09/2020 and consulted a eye doctor. Eye doctor advised me to bear a glass. I bought a glass in max Dehradun glass shop near OPD side. I was told to give a address for sending the glass but I not received my glass due to not properly contact with me. I contacted max shopkeeper but he is not responding me from 20 days. Today, he said to me to make a complaints.
Please, solve above problem and give me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fulendra Kumar
from Powai, Maharashtra
Dec 8, 2020
Report
Copy

I bought a class not having received till date

Address: FULENDRA KUMAR, ITBP ACADEMY, ADM WING, MUSSOORIE, DEHRADUN PIN 247981, MOB NO- 9968124032

I visited the max Dehradun on 11/09/2020 and consulted a eye doctor. Eye doctor advised me to bear a class. I bought a class in max Dehradun class shop near OPD side. I was told to give a address for sending the class but I not received my class due to not properly contact with me. I contacted max shopkeeper but he is not responding me from 20 days. Today, he said to me to make a complaints.
Please, solve above problem and give me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dildildil
Nov 28, 2020
Resolved
Report
Copy
Resolved

Room availability

Sir i was admitted at hospital on dated 27-11-20 on evening.i searched 2307 bed has no patient in room.my father is hony capt girdhari lal.he is echs benefitiires but.bed manager amit sharma not allotted us room.he shifted us on genearal ward.i am very serious sick.i am your old patient of hospital.
please provide us room on parriorty basis.i am very thank ful to u.
please take action immdietly.and allotted the room.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neerja Johri
Nov 2, 2020
Report
Copy

Too much noise in the ward... impossible to sleep

Address: Max Saket New Delhi

It is pathetic that MAX can not provide a comfortable sleep to its ward patients .
Max Smart Covid wing Economy ward First Floor bed no 1131 patient is everyday snoring soooo much that it’s impossible to sleep at peace. Can’t doctors or sisters give him some nasal drops or some soother medicine?? It’s been 3 nights I haven’t slept. Please...please do something about it or else instead of getting well here Other ward patients...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAKESH kurup
Nov 1, 2020
Report
Copy

Customer service at Saket

Address: Flat # C 1201 , GPL eden heights , darbaripur road , gurgaon

Hello

This is to bring to your notice the unfriendly and rash behaviour of your associate at TPA counter @ MaxSaket.

I had submitted my papers for a bronchoscopy test along with insurance papers as desired, was told that I had to wait for 10 minutes and would receive a call on my mobile. After waiting for almost 1 hour I approched the TPA counter and the associate by name Hina was not ready to listen saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy