Max Life Insurance Complaints & Reviews

Policy no is[protected] i have applied for cancellation of policy within free look period due to bad service and wrong information about rider provide to me by your employee mr wagh nagpur approach us with axix bank employee. Ravinagar branch i have told him from day 1 for arranging medical test but he has not done. He has taken our demand casually and did not give positive response after deducting our money. He has regularly tolerate me after continue my follow up and also your employees irritate me on phone also told us that you will not get your money on other side one of your another employee told us that it will be done and i received so many calls also unnecessarily called my wife mobile number for talking with me and now i received mail for refund of money they have deducted rs. 2000/- and your executive mr. Wagh told me not a single rupee will be deducted

Also i inform you that i have done all procedures within time and uploading all documents properly i have all records of that
I kindly request you please look into matter and refund my total amount. I have faced so much problem due to your executives

Got the call from the head office mumbai branch about bonus on my policy which will be given to my agent so if you want this bonus deactivate your agent and create your customer code.dont know the call is fraud or genuine asked me to take the policy of 30000 one time payment and after 3 months bonus and 30000 will come in my account please help me

We have taken policy in Max Life insurance with policy no as[protected].Policy holder is my father Mr M. Subramaniam. Life insured is myself S.Gowri. We have taken the policy on 31-Aug-2015 and my father paid only two premiums for the years 2015 and 2016. After in 2017 he got stroke attack and he was disabled and we couldn’t pay the premiums. So i have thought of disclosing the policy and called the call center for asking procedure to disclose the policy. Then I received call ([protected]) on[protected] from call center person Santhanu (it may be fake )and told me the procedure and he explained some offers to continue the policy. Santhanu told all my policy details and how much premium i have paid till date and how much due i have everything. He asked us to pay the premium amount of Rs 1, 38, 387 twice in 6 months gap so that the due for 3 years will be covered. Then we decided to continue. Santhanu instructed my husband Mr.Chandrasekaran .A to pay through NEFT using his cheque to below account number as two partials (Rs.69197.72 * 2 including NEFT Charges).

Ac Name : MAXLIFE[protected]Name was given by Santhanu)

Ac No : [protected]

Bank Name : Central Bank Of India

IFSC Code : CBIN0280214

Branch : UP, SITAPUR

After NEFT Processed I received SMS from MAX Life Stating that we have received Rs.138387 for the policy number[protected]. Then I left it..

On[protected] I received SMS from MAX Life Insurance stating that “Beware of frauds. Make NEFT Payments only to HSBC Account”. Then I have downloaded policy receipt from online for the third premium. I called customer care on[protected]. Those people told me that payment has not been updated in my policy account.. And third premium is not updated.. I called Santhanu but his number is not reachable.. Then I realized that I was cheated by him.. I went to Central Bank of india which I made payment. That Account number belongs to Kushal kishor Mishra not on Max Life.. That account was closed now. I have enclosed his bank statement..

Now question is how I received SMS from Max life for payment . From the same gateway still I am getting OTP..how it is possible..?

How can he gets all my personal and policy details..

I am sure that one of your employee should involved in this scam. I have enclosed all details.

Please investigate from your end and let me know .Meanwhile I will consult with my lawyer to go further..

Regards

Gowri.S

Hi,
By now, I must have received more than 50 fake calls quoting my policy number asking for deactivation of Agent code to transfer the bonus amount directly to my account.
They are asking for the PAN card, Aadhar card and cancelled cheque and a deposit of Rs. 50k in a fund called Govt Return Fund.
Since I could sense and make out their intention, I avoided their calls. What about the people who would blindly believe their stories and get into the trap.
Is there no solution to this issue ? Cheating is the only way to earn money ??
Friends, please beware and be aware of these people. Below are the numbers I got the calls recently:
1. ‭+[protected]‬ - Arjun - Fake1
2.[protected] Bansal - Fake2
3. [protected] - Bansal personal No - Fake2
Many other numbers which they keep on changing!!!

Hope someone will action and stop this Rocket !!

Keep my fingers crossed!!

I was an employee with max life insurance co ltd as aadm in chennai location.

I have resigned my job from max life insurance co ltd on 5th aug-2019 and i got relieving and experience letter but i didn't get pf settlement till date.

I sent mail to hr team but i didn't even get respond mail.

Kindly resolve the issue asap

Regards,
Bharath. P
[protected]
[protected]

I had signed & sent many forms since 10 years to max insurance to ensure that no auto debit happens towards any of my max life insurance policies. However those # had done an auto debit from my bank account even though their agent syed ali promised me that auto debit will never happen for the policies, and thereby was charged hefty bank charges for insufficient funds,

Due to inefficient team of max why should i be held responsible for these charges from my bank. These bunch of # had screwed up my cbil score too due to your inefficiency now. They had messed up my other ulip policies too that i had since 10 years, with your inefficient fund management & paid 2.5 lakh rupees on a policy which gave me returns of just 1 lakh now & these # state that the fund mamager charges are heavy on that policy there by it has grown negative. When they didnot manage the fund why should they charge 1.5 lakh fund charges.

I am a victim of this max life insurance scam.
It shows they've had too much practice, that they are good at lying.

Making false promises while playing with customers' hard earned savings.

On 10th october 2019 i paid my annual premium online and received a reference number (Transaction id) through my registered email, on 14th october 2019 an amount equal as premium amount get deducted/debited again from my savings account by max life insurance. That is, i was charged twice to pay annual premium for a year. I never had a premium due for payment since the beginning (2016).

Several attempts of kind request made to get back the amount max life insurance had stolen from my account. None of them work.

Calls from registered mobile number to[protected]
Emails to (1) service. [protected]@maxlifeinsurance.com
Manager. [protected]@maxlifeinsurance.com

Now i need to get the help of local authorities so that i get back my money and surrender all the policies we hold from them.

Thanks to this website for providing a platform to educate others not to fall prey on max life insurance.

Dear sir my policy no[protected] please cancel this policy and refund my money your agents is miss guyed and this policy agents loan and not loan appored so please my money refund mt card number [protected] bank name state bank of india
name :- Sumit kumar
ph no :- +91 [protected]

I have invested certain amount in a max new york life insurance, it turned out to have lower returns on investment then a savings account and we have thus stopped infusing new investments. There are consistent calls and also sending random sales executives to our address to revive the policy. We have made it clear for not interested in wasting any more money on this # investment. Kindly inform us how to not get any calls or communications from this company.

I get spam calls from different mobile numbers saying they have received cheq which says i should give my bonus to agents. I have been getting this spam calls like 7-8 times in last 1 year.

I have different policies from different companies, but never my data has been leaked as has been done by maxlife (I have 2 policies and both data were leaked). Only makes me wonder if maxlife intentionally sells this details.

Policy number: [protected]

We are totally unhappy and unsatisfied with the max life insurance company and their service.

My mother was forced to take max life insurance policy who is uneducated and don't know any knowledge about these insurance companies. She had some amount in her axis bank account for her medical expenses and she was cheated by the company and lost her money from her account.

Now she is no more and has expired. Kindly refund her money at the earliest

Name of the policy holder - mrs. B. Kala
Policy no[protected]
Premium amount - rs.51, 544.53
Premium date - 5-nov-12

Response immediately and refund back our had earned money. Also dont cheat people by selling your policies. If your company is not returning our hard earned money, we will go legally.

Regards
Kala

I was checking my insurance details and they asked me my policy number and date of birth then there were a msg that a 4 digit otp will be sent to your mobile number and email id but someone at your company changed my phone number and email id because email id is showing like - ani*janmaxlifeinsurance.com
And the number is also not mine... And i want to cancel my policy and want my all money refund otherwise i will complain in police station

My policy no. Is[protected] of max life insurance. I am a reputed customer of your company. My quarterly premium of rs. 16, 616/- is being auto debited from my card without any information. I want to pay my premium by using other payment options like net banking, cash, cheque.
It is requested to deactivate the auto debit option from my card. So, that i can pay my premium the way i want to and remain a good customer of max life.
br...

Axis bank has deposited this plan without my knowledge. So please kindly cancel this plan and return my amount to bank officer policy no details i request 5&10
Years return policy bank is death policy request my bank not respancible you help me amount is return & next useful policy iam two child is education money i families salary low my son school fees this amount you help me please kindly

Dear sir,

As you know that i pooja yadav with emp id: 753568 have resigned from the company on 10th apri 2019 and completed all the exit formalities. Its been four months yet i couldn't receive my relieving letter. I kindly request you to issue me with the relieving and experience letter as soon as possible.

If it is issued already and sent i kindly request you to resend it or would be appreciable if you can provide me the scan copy of it as i need to submit to my current employer at the earliest.

Regards,
Pooja yadav

To

The officer

Max life insurance co. Limited,

Dear sir,

My self sunny singh policy holder bearing policy no[protected], at the time of selling the policy, your sale representative told me that, this policy, i can pre matured or surrender anytime after 5 years without paying any charges when you need the same for any purpose.

Now after paying 6 years of premium when i called your call centre bearing ticket number 3395189 dated 25th july 2019, your call centre representative told me that i will get only 65% of total amount paid by me.

This means that your sale representative misguide me to sale your product and this mean to fraud activity.

I need atleast the premium amount which i paid over the last 6 years.

And am not getting proper reply from your side.

Kindly look into the matter and revert back as early as possible.

—

Sunny singh

[protected]/[protected]

Dear sir

Agent never provided policy information to me regarding policy risks and benefits.

Agent taken signature on blank policy application for policy no's[protected] and[protected] and not shared all filled application to me.

Agent code should be de-activated from above polices

Benefits above policies should be paid to me, and not to others

Am sajeda mohammed ali, and unable to locate my max life insurance policies and do not have the policies number hence am unable to pay the premium. Am a senior citizen. Had been to your branch in nagpur but they were unable to provide me the details of my policies even after i provided the name and date of birth whereas the other insurance companies like excide insurance, tata aia insurance, kodak life insurance provided the same. Please guide me to solve me.

Just like other these agents have been calling me for four years now everytime saying the following things:
1. They know my policy number and entire name
2. They will then say this is a service call from max life insurance.
3. Do you receive proper service from the agent (From whom you purchased your policy)
4. If i say 'yes' they disconnect the call. If i say 'no' then the following is said
5. They will say your there is a bonus that company has been declaring for so many years. I am calling you because your agent is claiming to be your relative and wants the bonus amount. Do you want to authorise. They will pressurize you saying that how come you let your agent claim so much amount. Didn't you read the policy properly before signing etc etc
6.. Obviously one would say 'no'. So did i.
7. Next they would say that they will forward the case to some department who will explain the steps to remove the agent code from your policy
8. Immediate next day you will receive another call from agency who will say that they have received your case saying that you do not approve agent claiming the amount. Is it true? If yes, then i would send your request to another team who will provide you the link and process to remove agent code
9. Within two days third call. This time they will explain the entire process.
Note: for none of these conversations, will you receive an email or an sms detailing the complaint registration (1st clue)

In my lifetime i haven't seen an agency working so fast and calling you for a complaint the very next day (2nd clue - desperation)

Of course for the third caller, i used abusive language and asked her to prove she is genuine.

On inquiring bank (Axis who forced me to buy the policy),, i came to know its a fraud call and it keeps happening.

I have complaint against max for not protecting my policy details. The caller new my policy number, amount of premium i pay, my birthdate (Highly risky). Max is leaking my details to these fraud agencies.

I have numbers and call recordings

Max life agent in nagda sold policy to me by giving false communication. He told after 1 premium you can withraw your fund and i was paid 2 premium and then i was gone to max life insuarance to remove funds they said your policy got lapsed because you did not paid premium for 3 year but the agent told me earlier that you can remove your fund after 1 st premium. Now u want my all money back from max life insurance that is 58200..