Max Life Insurance Complaints & Reviews

Please deactivate AXIS BANK agent's code 379918 and
licence no 1891411 of my policy no[protected] of Max life Insurence, because there are taking my additional benfits without my notice.

Hi, Am Revathy Leo my husband has taken term insurance and the policy no is[protected] he expired on April 2019 max life assured that I'll be receiving the living benifit for 10 years. from Jan 2020 onwards I was receiving the living benefit every month .last month I have not received the amount and I raised a query on June 1st so far I haven't received any call regarding my issue please do the needful to get my benefit without any hurdles . Thank u

Hello Sir,
I applied for the max life insurance term policy.
I already have 1 other company policy with me .
They asked me that if I want to continue to previous one or not.
I replied that if maxlife provide me the policy only then I will not continue the old one.
Maxlife customer executive assure me that if I discontinue my previous policy and send the same in the mail. My Maxlife policy will be issued.
After numbers of call from max life regarding discontinue of my previous policy. They asked me to drop mail.
Once all process completed now Maxlife is not providing me policy..

This is totally wrong that they asked the customer to first left there existing benefits and then once they do refuse to provide the benefits.

Please take the necessary action.

My name is Anita Devaraj and I was working as ADM with Max life insurance from March 2010 to November 2012

I was not able to withdraw my PF and I had sent email to them last year and no reply.

My agency code was BLR1734.

My Name is Mr. Shubham Bhanudas Khatri,
Email ID: shubham.[protected]@gmail.com
Mobile Number: [protected]

This is My Receipt No.:[protected]MAY2101,
Receipt Date: 07-MAY-2021
For any of the reference policy copy is attached with this mail.

According to free look period, I have the full rights to surrender the policy & to recover the 100% premium from Policy Bazar & Max Life.
I request you to surrender my policy & refund back my amount of Rs. 2597/-. I am not interested in continuing my policy with policy bazar or max life. Due to servicing issues.
Kindly refund back the premium amount as soon as possible.

My account details are as follows-
Bank Name- HDFC Bank, Khamgaon Branch
Account Holder Name- Mr. Shubham Bhanudas Khatri
A/C Number[protected]
ISFC Code- HDFC 0000 964

Regards
Shubham Bhanudas Khatri

I had surrendered my Max Life Insurance Policy last year.Just last week on Wednesday I received a call from Mr. Jogesh([protected]) claiming to be from Max Life Insurance and telling me that my agent is claiming bonus and commission on my behalf.He said a complaint has been registered with Max Life, there is a code and I should talk to some Soniya Sharma(contact: [protected]) who handles this department.When I told him that those were the policy terms, he said you tell me that if even after 8 years of filing the premium you make a loss on your policy will you ever recommend Max Life to anyone? He also had many of my details so I trusted him.Note also that the code he gave was 'IRMAX' something.I proceeded to call Ms. Soniya.She picked up on my 3rd-4th try.I told her about the call and she asked for my complaint number.She confirmed it and shared few more details like the day the policy was surrendered, etc.Then she told me that an agent is claiming my bonus and commission.She named some Mr, Rakesh or Rajesh Tiwari as the insurance agent who is saying that he has an NOC signed by me.This NOC gives him the power to claim my bonus and commission.When I asked her how is that possible and that I only signed relevant documents, she told me that 60-70% of all the people at Insurance offices are sitting there to eat up the benefits of customers' policy and he must've slipped it in.So first of all they will terminate this agent and his claim will be blocked.Next I will need to reactivate my policy to make sure that I get this bonus and commission and not the agent.All this will be done via a dummy policy.But the third party company could be any co like Bharti Axa, ICICI Pru, etc. with which Max Life has some 'tie-ups', she also gave me some more reasoning but I don't remember it.By this time I was completely sold on her story.She gave me another number: [protected] where I was supposed to send:

Aadhar photo
Pan Card
Photo
Cancelled cheque

This number was for 'documentation' purposes.I sent all this at the number(I can share screenshots if needed) Then Soniya called me again telling me that all docs have been received and handheld me through some more processes.Then she told me that I will be reached by some Vikas Jain(contact: [protected]) who handles the account department of Max Life.All this didn't take too long, it happened within 2 hours.Soniya told me that this agent could try to reach me.In that case, I was to tell him what he had done and get on with it.I told her I will handle it and she need not worry.I even received a mail from Bharti AXA around 1:45 pm.I told Soniya and she reacted "Oh so this time it's from Bharti AXA".In 15-20 mins. I received this expected call from Vikas Jain and he told me that the bonus, etc. will be released from his end.Note that to reactivate the policy I had already paid Rs. 24, 900 by this time.I was told that I will receive 86k plus this 24, 900 and all this sum will be given back to me once Mr. Vikas Jain is able to get all details down.He gave a timeline of 10-12 working days just like Soniya Sharma before him.Then I was told to click a full size photo and send on the same documentation number.He asked my weight, height, etc.He asked my nominee and her date of birth details.All the while he kept saying that no one will ask you your account details and that kind of stuff so don't share it with anyone.He then said I will receive a verification call from Bharti AXA and told me what all will happen.I was directed to some Bharti AXA logo portal where a 90 second video was recorded, prior to that a pic was clicked.This all seemed genuine.It would've been around 2.30 pm by this time.Throughout the whole episode all the people involved acted in step with how I shared my details.They had it soon after I had shared them.Vikas Jain told me that he's available 24x7 and I could contact him any time I want.This seemed a tad fishy coz why would the accounts guy be so eager to receive and hand-hold a customer? But his tone was friendly and like I noted earlier all the details they had seemed more and more convincing that they were genuine folks.He told me I'll get another verification call, this time on call and told me what all to say.Sure enough I got a proper call from Bharti AXA.By this time I had grown a little suspicious because it seemed I am being sold another policy and all this bonus, etc. was a pipe dream.I did as I had been told though.Then I received a mail from Bharti AXA that my policy has been issued or something.I asked Vikas Jain again that this seems I am getting a new policy, he said it's all a process and needed for 'justification'.He will create the balance sheet by 10-11th and go on to make sure I get the money.Now 1 day has passed and I've not received any call from either Vikas Jain or Soniya Sharma.It suddenly dawned on me to atleast make sure that I am not being taken for a ride.Soon I found this website and people seemed to have faced similar calls.As of now, I have been actually issued a genuine Bharti AXA policy and the timeline Vikas Jain gave are still in the future so it's hard to know whether it will actually happen or no.I am not 100% sure that this is a scam but something tells me that this is too good to be true.So here I am registering a quasi-complaint to know convincingly whether all this is really genuine or no.Max Life workers please take note.

Also:

1.How did the concerned person get my policy number ?
2. How did they know the policy holder’s Date of Birth details?
3. How did all detail filling at my end and receiving at their end happen like clockwork?

All the above is for your information, please provide me necessary guidance in this regard.

I Took life insurance term plan from Max Life Insurance (shiksha super plus) in Nov-2017 in Ghaziabad .They assure that I can get 5Lacs of returns after five years & the premium was 50k/ann. After taking this policy I have got transferred to pune few months later & I have never got a call from that guy for policy status, I called multiple times at given no. but its not been responded, now the current situation is that even after 4years the funds value was only increased by 35k after paying premium of 2lacs rupees.
Having very very bad experience with this max life policy. No coverage, no claims and no updates . Worst customer services has provided as of now. I am really really fed up of this as nobody has been responding on this since long time.
I need to complaint about them & i need complete returns as i informed earlier at the time of policy taken.

Policy number.[protected]

Please Cancel my policy. And refund my money

Name. SK MUJAFFAR UDDIN

Mob. [protected]

Cancel Resion. Miss Sold by Axis Bank

Im Request you please Cancel my policy i have no money to continue this policy.

Im try to cancel my policy but not respond axis bank and Max life . Please help me im paid fast premium Rs 36750 in 27/02/2020. Please help i have urgent money requirement.
(Maine bole the mujhe nahin chahie lekin axis Bank branch manager ne jabardasti lene ke liye majbur Kiya.)

I am getting calls from 2 associates from Max, 1 has introduced herself as Roohi Sharma calling from Max-Mumbai Andheri Office & today got a call from her Senior-Mansi. Roohi explained me about the benefit agent has claimed out of our policy. She also told us that at the time of policy the policy holder has signed & given the authority to agent to claim all the benefits. Now they want us to check whether you want as to proceed & want to give...

Respect sir/madam
My self pandya umeshbhai k. I hold URN number MAXI[protected]. And SSO ID Number is 849946. I am work in max life insurance as an adviser. 18/march/2021 I was clear interview in other insurance company. That's way I wanna surrender my advisor code and I inform my higher authority(mane of nilesh pachhigar surat ) and give resignation letter but nilesh sir not accepted latter because of him pramotion. When I inform...

Hi Team,

After so many reminders and Emails I have not received the process of PF withdrawal. It is a trust PF so how can I withdraw my PF.

Please help.

Thanks

I am Abdul Wohid Khan, I have an code in lic of India. I am not working properly in lic of India, I want to resigning my code but branch manager of lic of India don't provide NOC, so I have facing lot of problem.
So kindly remove my code in irdia portal.my pan number - BRMPK6443H
Licence number- LIC100064D501.
Yours faithfully
Abdul Wohid Khan

Policy number:[protected]

We are totally unhappy and unsatisfied with the max life insurance company and their service.

My mother was forced to take max life insurance policy who is uneducated and don't know any knowledge about these insurance companies. She had some amount in her axis bank account for her medical expenses and she was cheated by the company and lost her money from her account.

Now she is no more and has expired. Kindly refund her money at the earliest

Name of the policy holder - Mrs. B. Kala
Policy no[protected]
Premium amount - Rs.51, 544.53
Premium date - 5-Nov-12

Regards
Kuberan
[protected]

Hi,

This is krishna Vamsi I have a insurance policy in max life which in took from Axis bank, Kaikaluru policy no[protected] recently I received one call from [protected] and stated that if I make payment today will get 10% discount on premium. This was second time i receiving calls like this

How they are getting my personal details including date of birth, age nominee name every organisation duty is make data as confidentails

Max life not working as per your terms and conditions

And I tried to get in touch with my local bank but none of them are answering my call even In business hours.

Max life is selling date to outers

I want to submit my complaint against the agent who mislead us regarding the policy and now he changed his number and address. i have his agent code 479505. Moreover i want to withdraw my money without paying any extra amount so guide me and register my complaint against that agent his agent code is 479505

I am Ranjini from Ketala.My concern is I had sent My PF forms on 20th February 2021.Still its pending.I had already informed that I have no tax sheet/fotm 16 in my hand.So they agreed and asked to send balance documents in PDF format.They alreay sent form 16 to Mr.Devender Singh.But when I enquired about my PF status, Mr.Devender asking about the form 16. Still my PF withdrawal pending.Almost one month is completed and there is no progress from their side

I Mohammad you us rafique employ ID-LKW0694
UAN NO[protected].
PF NO[protected].
I want to withdrawal my PF from my PF account pls help me.I left my job in 2016.

T&R
Younus rafique
[protected]@gmail.com
[protected].

Joined MAXLIFE - 10 year policy to return investment + bonus after 10 years . I am retiring now. LIC are paying back the investment+bonus while Maxlife insists I have signed for a 100 year policy. Till date i do not even have a copy of the policy which for sure was manipulated

I have paid 1.1 lakhs so far and they say i will get 63K if i leave now. I just need the money i paid (1.1L), they can have all the bonus (Policy no :[protected]

If i had done a RD+FD in the Post office the amount realised would be a minimum of 2.4 lakhs

Hi,
My policy no. is[protected] commenced in 2014. I went to my Yes bank branch in Vashi Mumbai to get a FD but the bank agent kept on lobbying for max life insurance. I have paid 7lakhs premium, full amount. The bank agent told me that after 7 years I will be able to get my premium as well as the bonus amount.

Today, I found out that my policy matures after 48 years! I was never told about this! Infact, the yes bank agent told me that after 7 years I will get 11 lakhs even if I am alive. And now I get back only the surrender amount close to 6 lakhs, i lose 1 lakh of my hard earned money. I kept on paying my premium on time by borrowing money for this?

Now the agent tells me that if I keep the policy for 5 more years, I will get my premium back. I don't want to fall in this trap anymore. No sane person in early twenties will go for a 48 year maturity policy to get only the premium back. Please help me get my premium amount back.

Policy sold without informing me on tje name of debt instrument with guaranteed returns. Wanna cancel it ASAP.