Max Life Insurance Complaints & Reviews

Just like other these agents have been calling me for four years now everytime saying the following things:
1. They know my policy number and entire name
2. They will then say this is a service call from max life insurance.
3. Do you receive proper service from the agent (From whom you purchased your policy)
4. If i say 'yes' they disconnect the call. If i say 'no' then the following is said
5. They will say your there is a bonus that company has been declaring for so many years. I am calling you because your agent is claiming to be your relative and wants the bonus amount. Do you want to authorise. They will pressurize you saying that how come you let your agent claim so much amount. Didn't you read the policy properly before signing etc etc
6.. Obviously one would say 'no'. So did i.
7. Next they would say that they will forward the case to some department who will explain the steps to remove the agent code from your policy
8. Immediate next day you will receive another call from agency who will say that they have received your case saying that you do not approve agent claiming the amount. Is it true? If yes, then i would send your request to another team who will provide you the link and process to remove agent code
9. Within two days third call. This time they will explain the entire process.
Note: for none of these conversations, will you receive an email or an sms detailing the complaint registration (1st clue)

In my lifetime i haven't seen an agency working so fast and calling you for a complaint the very next day (2nd clue - desperation)

Of course for the third caller, i used abusive language and asked her to prove she is genuine.

On inquiring bank (Axis who forced me to buy the policy),, i came to know its a fraud call and it keeps happening.

I have complaint against max for not protecting my policy details. The caller new my policy number, amount of premium i pay, my birthdate (Highly risky). Max is leaking my details to these fraud agencies.

I have numbers and call recordings

Max life agent in nagda sold policy to me by giving false communication. He told after 1 premium you can withraw your fund and i was paid 2 premium and then i was gone to max life insuarance to remove funds they said your policy got lapsed because you did not paid premium for 3 year but the agent told me earlier that you can remove your fund after 1 st premium. Now u want my all money back from max life insurance that is 58200..

I would like to acknowledge you that max life insurance company has done illegal jobs with me ; without prior intimation they've deducted cash amount of 21, 040 rs on dated 29th july 2019 in my salary account of icici bank that is totally illegal & fraud, i've not given him ecs facility.
I've one policy there, policy no. Is...[protected], date of commencement is 27th june 2016.
I required help and solution regarding this major issue of fraud of max life insurance company.

Dear team,

My max life insurance pf account no is ldjal[protected]. I had applied for transfer of pf account on 9/7/2019.

It is mentioned in the epf site that the transfer is accepted by the field office.

However when i check the passbook the pf amount is not reflecting.

Request your assistance in getting the amount to be transferred to the new pf account: pupun[protected] br...

Dear sir

I send a request regarding changes in term plan[protected]. Started from[protected].
I am policy holder with number[protected].
I want to change my policy plan
From - term plan with income
To - basic term plan
With premium payment option till 36 years (From 21 years to 36 years required)

With payment up to age of 75 for 36 year it's around rs 852 per month+ rs 58 for waiver critical illness/

My complaint number was 3385927 case owner pragyan das. He did not solved the problem and send message case resolved with message email id not same.
Sir i got every communication from same email id.

I think its my first request... I think it was my wrong decision to select max life.

Hello

I have just received call from the below number in max life insurance to deactivate my agent code and generate my own customer code to claim bonus of 1, 07, 600.

Phone number: [protected]

Since then i had apparently received another call from ms nisha sharma from no. [protected] stating that i need to submit a cheque of inr 49000 in favour of bharti axa life insurance in order to generate my customer code and claim the money. I would also receive back my deposited amount of 49, 000 with 6000 of interest.

Since i understood it is fraud played on, till they wanted confidential information, when i disconnected. Request you to please take prompt action.

Thanks & regards
Saptarshi kar

Sir
Mere ko fincaly problem he bhut hi me is polcy ka pament nhi kr skta is liye mere ko ye policy bnd krannna he
Plz meri policy bnd ki jaye me ap de request krta hu plz meri policy bnd ki jaye

Meko mere pese refund kiye jaye taki me in peso se apne ghr ki fincaly problm ko door kr sku plz sir jld se jld ise bnd kiya jaye me apse request krta hu.

Respected sir,

This is bring to your kind attention that i mr. Uttam biswas (Emp id: ubcal2455) has submitted my resignation cum separation request at disha on 10.06.2019 mentioned that my last working day was on 14.06.2019.

After giving the request i have done lots of mail’s to you but still now my resignation has not been approved from your end. Also my salary is on hold from last 60 days. Still now no settlement has come.

As per the last mail conversation you are bringing some lame complains against me to hold my approval of resignation by intention.

Already 1 month has passed away & no proper resolution has come into this matter.

So now this is my humble request to you to kindly provide me the approval of resignation as early as possible.

Further delay can’t be tolerable from my end as due to this issues my salary is in hold and i am losing a very good career opportunity.

So kindly do the needful otherwise i have to take legal action against this type of intentionally delay & holding issue of my salary which is my legitimacy claim.

Sir i am to complain that a person named... Spell out my policy details and promised me to pay the settlement money and is speaking from max life one after another and convince me to pay refundable money of security money and gst tax, total extracted rs 92500/in the account of max life, but it is showing the name of another person after transferring the money. Now what could be the next step to take actions against them and to stop relations with max life insurance. With thanks.

I sent my complaint and received a mail stating that my complaint number is 3177906 and my complaint will be resolved in 3 working days, it’s more than one month, every week i am getting a mail stating that thank you for your patience it will resolved in 3 working days but nothing is happening.

It’s very bad and we put it in social media the company reputation will go down.

Hope my complaint will be resolved.

I have an insurance under max life insurance and recently received a call regarding agent deactivation from the mobile number [protected]. Please tell me authenticity of call. There has been a repeated call from this number for last three days and they asy as per irda guidelines the insurance benefit should go to the customer if the agent does not provide service an not in link with the customer and in order to deactivate they have given a file number max_000675.

Dear sir,

I got phone call to remove agent code deactivation process from my max life insurance policy, to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1. Address proof
2. Id proof

The caller asked me to pay ₹12500 which happens to be 50% of my premium amount (Which i got to know after forcibly asking them on what basis are you asking 12500) and it’s refundable and said will remove agent code from my policy.

I asked her to send me the official payment link to pay the same and i got suspicious when they asked me to credit the amount immediately. I got calls from 3 different persons to convince me. When i checked online, i got to know about the fraud.

Note:
1. How the concern per got my contact details?
2. And also policy number and its details?

Kindly take necessary steps, so that others are not duped.

Sir,
I, gireesh kumar saxena s/o shri omkar sahai saxena, have three insurance policies of max life insurance:
1. Policy no.[protected] dated 29 march 2012.
2. Policy no.[protected] dated 17 january 2007.
3. Policy no.[protected] dated 20 november 2005.
I have come to know that commission and bonus is being paid to some agents without my knowledge. I am dealing with the company directly and paying my premiums directly. I am not being provided any type of service by any of the agents.
I, therefore, request you to please deactivate the agent code from my all policies. I further request you to please generate my own customer id, so that the fraudulent payment of commission to agent may be stopped.
I also request you to please recover all the commissions paid to agents till now with interest and make provisions to refund my amount back to me.
Thanking you in anticipation,
Yours truly,
Gireesh kumar saxena
B-10, dharti township, akesan road, palanpur-385001 (Gujarat)
Mobile no. [protected]
Email: [protected]@gmail.com

Dear Sir/Madam,

With regards I want to say that My name is Rohit Birwadkar and I was Ex- employee of Max life Insurance Co.Ltd with emp code rbbby5510 for the period of Dec 2015 to Jun 2018, I was not able to withdraw my Pf amount because pf no allotted to me does not show in epfo services, I want to know the pf amount for my pf no.

So kindly guide me what is exactly establishment code and region of my pf no so that I can process my pf withdrawal.

Dear sir,
I want to cancel my proposal application no.[protected] of term insurance due to max life representative filled wrong information in proposal forms.i don't want to open policy with this wrong information which may create problem in future during claim.i have mailed many times for this but no Satisfactory action taken by your side.i also called to customer care executive but they are also neglect this by saying that network and system problem and say call tomorrow or later.i request you please cancel my application no.[protected] and refund my money.
Regards
Satish Kumar Singh

Dear sir
please refund my policy amount as i can't maintain the emi of policy proposal number[protected] further.
Policy started in april 2019 and 2nd quarterly emy of 26125 debited in june 20, 2019. This is very hard for me to maintain the balance in account. I want to cancel and refund the same, when the policy started - i have been not acknowledged about the emi amount.

Hi team,

My policy no.[protected] has been charged with ₹7600+ as a premium where that has to be ₹6200 according to the premium calculated by the customer care representative on phone.

I tried reaching out to max life on twitter but no response given to call back.

Reaching out for help via consumer complaint forum.

Request max life to call me back and validate this or else i'll be forced back to take back my policy.

Thank you.

Regards,
Ganesh prabhu

मैंने[protected] को आपकी कंपनी का 1 करोड़ का टर्म प्लान online लिया हु, जिसमे आपके representative ने दी हुई जानकारी proposal form में न डालते हुए, सभी जरुरी जानकारी गलत भरी है, फिर क्लेम के वक्त आप लोग बोलते है कि हमने आपको गलत जानकारी दी है, 8 दिन से झूट बोल रहे है कि दूसरा प्रपोजल फॉर्म genrate करेंगे, पर अभी तक कुछ नहीं किया ।
Aplcn no[protected]

Dear sir/Madam
i took policy from your company
agent told me that your policy yearly premium is changeable
and you can change it from next year as rs 5000 per year installment instead of paying 25000 per year .

but now i got to know that there is no option in change of premium .

i had so many mails regarding this but i didn't get any satisfactory response from your side .
more than 3 times i mailed still i am getting no proper response

please refund my first year installment of rs. 26125
and close my policy

my policy number[protected]

please do the needful as soon as possible

Hello Team,

I have issued max life insurance pollicy, below are the policy detaills

Life Insured Name - Mahesh Narayan Gaikwad
Policy Number - ******486
Issued date - 30/01/2016
Plan name is - Max Life Monthly Income Advantage Plan - 15 Pay.
Premium amount - 61533 rupees per year

When I issues policy, I was told that I will get lumpsum amount of 11 lac rupees after 15 years and 9500 per month till policy maturity date.

But now when I checked policy details, I found that I will receive lumpsum amount after 25 years, that is after maturiy date (30/01/2041), so I am not interested to pay remaining premiums as I was misguided. I have decided to surrender my policy but I can see only 96, 000 rupees as surrender value which is not expected, I need my full paid amount, that is 1, 83, 000 rupees.

I tried to contact max life insurance customer care but didn't received expected response hence I am raising complaint.Could you please help me on this.

Please let me know in case you need more information.

Thanks,
Mahesh Gaikwad