[Resolved]  Max Life Insurance — bonus released by the company on 21st july 2016 has not reached the policy holder till date (policy nos:[protected],[protected],[protected]

Base policy: life gain plus 20 participating plan
Type of policy: participating
General office: axis bank ltd jind

Policy no:[protected],[protected],[protected]

Agent details:
Agent name: axis bank ltd jind
Code: 381197
Address : desi dawa khana ward no 15,
Assandh 132039

I took three policies from axis bank via an agent whose details are furnished above of max life insurance, on 23 march 2011, a sum of rs. 68510 against policy no[protected], rs. 70510 against policy no[protected] and rs. 74110 against policy no[protected] has been issued as a bonus from the max life insurance on 21/7/2016, but this amount has not been received by us till date, its been 2+ years from the issue date. Kindly help to get us the amount.
Its a fraud by the agent, he has transferred the money in his account by some means. Kindly help us to get back our earned money.

Regards
Rajender aggarwal
[protected]
[protected]@gmail.com
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Feb 22, 2019
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
Max Life Insurance Customer Care's response
Dear Rajender, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it.
Regards, Team Max Life Insurance
Verified Support
Jan 22, 2019
Max Life Insurance Customer Care's response
Dear Rajender,
Further to your discussion with our customer service team, we request you to provide your request at nearest Maxlife branch incase if you want to withdraw the bonus amount from policy.
For any clarification in future, we request you to kindly mark an email on
manager.[protected]@maxlifeinsurance.com having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
Complaint comments 

Comments

Hi, we request you to liaise with the insurance company in the referred matter. Thanks for writing in! Regards, Team Axis Bank.
Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
Dear Sir/madam,

This is to inform you that please remove my PAN - AKKPT5593K from your portal so that I can transfer my SP code.

Request you to kindly do the needful.

Thanks in Advance

Thanks & Regards
Fiyon Tandel
[protected]
Mail id- [protected]@gmail.com

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