Maxbhi / Elcotek Telecom Complaints & Reviews

I ordered back glass replacement for honor 8 lite and paid 600 rupees. They cancelled it without informing me and send the money to their maxbhi wallet. And after that i ordered another product with the refunded money. It also i don't get. They are cheating customers.
It is happened before 2 years. Yesterday i login to maxbhi account. While seeing this a customer care official called me. And i asked about the thing that i ordered before 2 year. He told me that i[censored] want it. We will send it to u. I told him that that product i need before two years. I told him to refund the money. He talked to me very rudely. Also i told him i will give complaint in consumer complaints forum. Then he told me that they can't do anything. U can do whatever u can. We will not give ur money. I have all proofs available with me. I recorded the call with him.

So i am 100% sure. They are cheaters. They cancelled my 2 orders and they not refunded the money

Hi. I have ordered the item from maxbhi and order number is #1673109. Ordered date 08/05/2019.at the time of booking they've promised me that will delivered next day 09/05/2019.so i have booked through my online payment. but i didn't get delivery in that day. So I have sent email to the customer care service for cancellation of order and for refund. But they are not responding my request. I need refund because I am not available in delivery address. I'm on vacation leave for two months. So please help me to cancel my order and please refund my money back to my bank.

I did my order of mobile accessories on 23rd april, 2019 at 1:41pm & also did payment through my credit card.

On very second day i have received an email that my order has been cancelled due to unavailability of stock & the person are not able to dispatch my order.

I decided to get back of my paid amount & proceed the same.

Now i shown that your website showing me you have refunded the same amount to my bank on 1st may, 2019 & still the amount entry is not in my bank.

I want the amount asap.

Order id: 1668143 my order was canceled 4 times in a row and now when i initiated a refund few days ago then there was no action taken by maxbhi it say it takes 10-15 days to transfer money but that isn't the case here because i did payment via paytm not via bank. I want my money asap it's a total of 2047 rupees. They never answer to call nor ever give proper reply to e-mail. There is no proper way to contact them and ask directly about the status. I even gave warning that i will file a complaint in consumer court but still no response no update on the refund process. Please forward my this complaint to a responsible maxbhi representative so that i could get my money back asap.

Amount of refund - 709.00 rs.
Refund transaction type - new api call
Refund arn/rrn - 151610
Refund settled date and time[protected]:23:49
Amount is refunded (Same amount reversed in same account it’s not new transaction like neft/imps) by the cc avenue payment gateway
. Money is refunded by company but not credited in my account. Payment is done by my rupay debit card on[protected].
Account number-[protected]
Branch code-00668

They send defective touch screen and refused to replace it. They are saying that you remove the tag of touch screen. They are intentionally send defective or damage product. If customer do not know about tag and tag remove than they are say warranty is broken. No they do not accept. My question why you send defective product first? They are blaming on us cheater company. Do not buy any product from this. It is much batter if i spend 200 rs more with other supplyer.

I bought a xiaomi poco f1 glass replacement on 19th april
I want to return it and get the refund please help.
My order id is - #1644108
Please help asap as my screen is totally broken now and i will have to replace the whole screen please revert asap and send money to my bank account or paytm wallet but just please hurry.
I hope i get refund asap.
Thank you

My order nokia 5.1 plus back panel cover blue. Order no #1655908

I am complaning because i want to cancel my order. I want to change my delivery address but know one help me at maxbhi site support.. Please cancel order #1655908 give me my refund back. And in maxbhi site i also try to contact to maxbhi site support but know one reply me.. Pls give me my refund and please cancel the order quick. Thank you

I have ordered lenovo vibe p1 m touch lcd folder with order no:#1581022 worth rupees 952 and i have received a defective item and i contacted the customer service they told me to return it and they have replaced with the second one but that was also defective and they told me send it again and they replaced that also with a defective one and i have contacted the customer support they are not responding. I have paid rs 400 for the return shipping fee alone. Kindly help me with my money.

Sir my name is ballu vidyasagar and i purchased samsung c3322 duos replacement display with order number #1647081 but it is not working now i decided to purchase a new mobile so i contacted to maxbhi customer care but they said that only replacement will be available please return my order and return my money immediately and don't know the policy of refund and replacement so please return my order and refund my money

I have ordered (Order #[protected]/03/2019, 12:40 pm) touch screen digitizer for lenovo tab 38 and received in damaged condition. I have placed request for replacement (Return information #10689 (02/04/2019, 11:59 am) and which was declined.
I have shared photo of damaged item but not agree on replacement.
I have asked for escalation of complain, which was not allowed by them.
Really a cheating, my money is wasted and my product is of no use without the part.

I have purchased a LCD with Touch Screen for Samsung Galaxy J5 - Gold (display glass combo folder) with Order ID: #1626785, which was found faulty. suddenly i call to the customer care and asked them what to do, they guide me to initiate a replace request with some photographs. I requested for replacement with some of the photographs, but now the declined my replace request ID: #10783 saying that the seal is broken, but i received the item in that condition only. Earlier i also purchased one product from this site and i found ok so i order the next item. please resolve my case a arrange for the replacement please.

Hi,

Please ban above website because they are fraud. Every order i placed with this site got cancelled by their end stating product not available. At the time of placing order there are products they can make it order and take the money from customer but same orders got cancelled after 2, 3days. Refund will be initiated and it took 15days to get the money they taken for the order. This is scam website and they are making fraud with customers. Request you to take action against them. My email id for your ref is [protected]@gmail.com

I ordered vernee mix 2 full body housing from maxbhi instead of delivering the
product they cancelled my order 2 times without stating any reasons and when
i asked for refund they asked me to wait for 7 day . i thinks that's ok that is the normal statement every ecommerce site have same rules but 7 days past i called again and asked for the same and ask me to wait 3 days more and now the situation is that they continuesly increasing my wating time .

order id[protected]/03/2019, 06:48 PM(refund date which is not recieved yet)
order id[protected]/03/2019, 01:00 AM

total amount paid 549
any one please help me to get my money back

I wanted to buy a touch screen digitizer for my vivo y28 from maxbhi.com so i placed an order in maxbhi.com on 7 march 2019 but it got cancelled due to unavailability and i was said that i will receive my refund within 15 days but it's been nearly a month but i still have not received any refund for the order which got cancelled. I talked to the customer care team but they are saying that they initiated the refund. But still i haven't received it.

I’ve already paid for this order on maxbhi.com, my money is deducted from my bank account.

I’ve written several complaints regarding this order on their website and tried calling but no one answers..

I want this order to be processed, completed and delivered to me soon..

Sudhir raman
Sudhir. [protected]@gmail.com
[protected]

I’d like to contacted through email only..

I have order a full body housing of asus zenfone max pro m1 (Black color) amounting to 879 on 19/03/2019 which at the time of ordering was in stock, my ordered id is #1603480. I even got multiple calls from them asking to make payment early to get cash back. So i pay it and wait for a day or two only to get a message that my order was declined. The amount was credited to my maxbhi wallet. Then again i ordered the same product of different color (Grey) as black was shown out of stock, my ordered id is #1606887, this got declined too and i got the amount back to my wallet.
But now, with the products unavailable and my money stucked in their wallet, i can't buy from other website. I tried transferring the amount to my bank account but they don't provide the option even thou in their tutorials shows the transfer menu available. I have emailed to the customer support care but they stop replying.
Please kindly help me out in transferring the amount to my personal account.

I bought one product on maxbhi.com on 10th march 2019... But i don't know why my order got cancelled immediately after making payment and got one message from maxbhi.com after payment (Dear Pralhadgouda.b.k, refund for your order 1589797 at Maxbhi.com has been processed. If paid via credit, debit card or net banking, may take 7-10 working days) but still I didn't receive money please help me

My name is yogiraj nibude
[protected]
Order #1604365, order #1602710, order #1602709 back to back you cancelled those orders... When you know that you don't have your products available then you must inform us quickly and refund our money quickly... Ek to products bhi nahi milata aur uparse order ke paise bhi lataka ke rakhate ho... You must check whether the product is available for your customer or not...

I ordered a combo touch and display for honor (Hol-u19) for rs. 1679.00 on 04/03/2019, but the order was cancelled on 5th march by the seller and refund initiated on the same day. Its been more than 2 weeks but till date the refund is not reflected in my bank account.
Please help resolve the issues asap.
My order id - 1581335
Refund ref. Id - 104712