Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Aralam, kalarikkadu, Kannur, Kerala, 670704

Sir,
I ordered touch screen for (Id:#1692740) micromax vdeo 2 of rs 399. This order got canceled due to out of stock and money was refunded to e-wallet so i ordered another touch screen, that also got canceled. I ordered 4 times but all were canceled. Now the product i needed is out of stock so i tried to transfer wallet to the bank,
But there is no option for transferring to the bank. What will i do... Now

Later i saw the same product (Id:#1708112) with rs 409 so i ordered it by adding 10 rs, but that also canceled. Now i cannot transfer money to the bank...

Plz help..

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How we know this is original site or fake with out providing cod when u provide cash on delivery the customer have some opinion about your site please provide cash on delivery option to fame your site or company. This for u r sake not for my sake because so many products are their in the market why they can buy in your site without cash on delivery please reslove and respond the problemm

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My order no. 1694466
I have ordered a product near about 8 days ago but still my order is not shipped . I want to cancel my order and want to get my money back in my bank account.
Previously also I have order two times, then they cancelled my order but they don't refund money to my bank.
I have requested them many time to cancel my order but they don't even reply me.
Very bad service.

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Jun 03, 2019

Updated by Adityarajhusepur Still my order is not shipped

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Address: SM Residency, Amberkar nagar, Indira Nagar, Near Dakania station, Sonbhadra, Uttar Pradesh, 324005

My order no. 1694466
I have ordered a product near about 8 days ago but still my order is not shipped. I want to cancel my order and want to get my money back in my bank account.
Previously also i have order two times, then they cancelled my order but they don't refund money to my bank.
I have requested them many time to cancel my order but they don't even reply me.
Very bad service.

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I ordered back glass replacement for honor 8 lite and paid 600 rupees.they cancelled it without informing me and send the money to their maxbhi wallet.and after that I ordered another product with the refunded money.it also I don't get.they are cheating customers.
It is happened before 2 years.yesterday I login to maxbhi account.while seeing this a customer care official called me.and I asked about the thing that I ordered before 2 year.he told me that i[censored] want it.we will send it to u.i told him that that product I need before two years.i told him to refund the money.he talked to me very rudely.also I told him I will give complaint in consumer complaints forum.then he told me that they can't do anything.u can do whatever u can.we will not give ur money.i have all proofs available with me.i recorded the call with them

So I am 100% sure.they are cheaters.they cancelled

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I ordered back glass replacement for honor 8 lite and paid 600 rupees. They cancelled it without informing me and send the money to their maxbhi wallet. And after that i ordered another product with the refunded money. It also i don't get. They are cheating customers.
It is happened before 2 years. Yesterday i login to maxbhi account. While seeing this a customer care official called me. And i asked about the thing that i ordered before 2 year. He told me that i[censored] want it. We will send it to u. I told him that that product i need before two years. I told him to refund the money. He talked to me very rudely. Also i told him i will give complaint in consumer complaints forum. Then he told me that they can't do anything. U can do whatever u can. We will not give ur money. I have all proofs available with me. I recorded the call with him.

So i am 100% sure. They are cheaters. They cancelled my 2 orders and they not refunded the money

+1 photos

May 30, 2019

Complaint marked as Resolved

They don't resolved

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Address: At Sovarampur, Balasore, Odisha, 756001

I ordered a product of screen digitizer and display costing 1469 rupees with maxbhi.com and at the time of order i was said the product would be delivered within 3 days and it has not been shipped till 5 days as of today. Neither they respond to mail nir pickup the helpline number provided. There is option in the order page to cancel the order order number is 1689415. Kindly cancell my order and refund the amount....

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Address: Bangalore, Karnataka, 560033

Hi. I have ordered the item from maxbhi and order number is #1673109. Ordered date 08/05/2019.at the time of booking they've promised me that will delivered next day 09/05/2019.so i have booked through my online payment. but i didn't get delivery in that day. So I have sent email to the customer care service for cancellation of order and for refund. But they are not responding my request. I need refund because I am not available in delivery address. I'm on vacation leave for two months. So please help me to cancel my order and please refund my money back to my bank.

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May 23, 2019

Updated by Nagaraj531 They didn't respond properly to me

Jun 05, 2019

Updated by Nagaraj531 I didn't receive any proper response from maxbhi. All the costumer representatives are Threatening to me. So please move this case to higher priority. I'm ready to go anywhere for this case. Because maxbhi was cheated to me. And costumer representatives are threatening to me. That's not way of talking to costumer. So please let me know what is the next procedure. Because I have screen shots and call records.

Jun 05, 2019

Updated by Nagaraj531 My mobile screen was broken that's why I was choosing maxbh. That product was very important and very urgent to me. But i was waited for whole day i didn't get call or email from your end for delivery in that promised delivery date. So i was sent email to you and i have found same product in flipkart. They are delivered to me on promised date and time. So that was very helped me. Very next day i was relocated to another city for summer holidays. Now I'm not available in that same city. I'm junior lawyer so I'm transferring another city And i don't want that product.so i have sent multiple emails to you for cancellation. You can deduct processing and delivery fees but i want refund.your all costumer care representatives are threatening to me. This is the not right way of talking to costumer. Your website reviews are very worst but i have trusted on you. Finally I'm also faced problems from your end. I'm ready to fight, I will ready to go anywhere for this case.

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Address: CIMS Hospital Pvt. Ltd., Near Shukan Mall, Off Sola Science City Road, Sola Sola, Ahmedabad, Gujarat, 382405

I did my order of mobile accessories on 23rd april, 2019 at 1:41pm & also did payment through my credit card.

On very second day i have received an email that my order has been cancelled due to unavailability of stock & the person are not able to dispatch my order.

I decided to get back of my paid amount & proceed the same.

Now i shown that your website showing me you have refunded the same amount to my bank on 1st may, 2019 & still the amount entry is not in my bank.

I want the amount asap.

+3 photos

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Address: 318, 3rd Floor, Network Plaza, Saraswati Road, Lane Number 17-18, Beadonpura, Karol Bagh, New Delhi, New Delhi, Delhi, 110005

Order id: 1668143 my order was canceled 4 times in a row and now when i initiated a refund few days ago then there was no action taken by maxbhi it say it takes 10-15 days to transfer money but that isn't the case here because i did payment via paytm not via bank. I want my money asap it's a total of 2047 rupees. They never answer to call nor ever give proper reply to e-mail. There is no proper way to contact them and ask directly about the status. I even gave warning that i will file a complaint in consumer court but still no response no update on the refund process. Please forward my this complaint to a responsible maxbhi representative so that i could get my money back asap.

May 13, 2019

Complaint marked as Resolved

When yesterday i made a complaint here then today i got a call from maxbhi and at 4:05pm i got the refund in my paytm. The thing which was being delayed from 5 days that refund process was completed within 24 hours. Thanks to consumer complaint.in

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Amount of refund - 709.00 rs.
Refund transaction type - new api call
Refund arn/rrn - 151610
Refund settled date and time[protected]:23:49
Amount is refunded (Same amount reversed in same account it’s not new transaction like neft/imps) by the cc avenue payment gateway
. Money is refunded by company but not credited in my account. Payment is done by my rupay debit card on[protected].
Account number-[protected]
Branch code-00668

+1 photos

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J

Jajam Srikanth

from Delhi, Delhi

May 16, 2019

My not delivered sir what happened my item

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K

kkit aero

from Mumbai, Maharashtra

May 16, 2019

I ordered pcb board for my phone on 19/4/2019. Order no 1645996.maxbhi cancelled the order by self. refund processed its say 15 days to show in your account. but til now not refunded. totally scamed me . please block this site and arrest the seller. its been scaming all the customers i think. thank you

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Address: Kheda, Gujarat

They send defective touch screen and refused to replace it. They are saying that you remove the tag of touch screen. They are intentionally send defective or damage product. If customer do not know about tag and tag remove than they are say warranty is broken. No they do not accept. My question why you send defective product first? They are blaming on us cheater company. Do not buy any product from this. It is much batter if i spend 200 rs more with other supplyer.

+2 photos

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

May 31, 2019

Updated by Snehalkumar Patel Still they are not providing me any refunds or replacements.

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Address: Thane, Maharashtra, 400615

I bought a xiaomi poco f1 glass replacement on 19th april
I want to return it and get the refund please help.
My order id is - #1644108
Please help asap as my screen is totally broken now and i will have to replace the whole screen please revert asap and send money to my bank account or paytm wallet but just please hurry.
I hope i get refund asap.
Thank you

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Address: Bank lane, Hutton road, Burdwan, West Bengal, 713301

My order nokia 5.1 plus back panel cover blue. Order no #1655908

I am complaning because i want to cancel my order. I want to change my delivery address but know one help me at maxbhi site support.. Please cancel order #1655908 give me my refund back. And in maxbhi site i also try to contact to maxbhi site support but know one reply me.. Pls give me my refund and please cancel the order quick. Thank you

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Address: Viluppuram, Tamil Nadu, 606301

I have ordered lenovo vibe p1 m touch lcd folder with order no:#1581022 worth rupees 952 and i have received a defective item and i contacted the customer service they told me to return it and they have replaced with the second one but that was also defective and they told me send it again and they replaced that also with a defective one and i have contacted the customer support they are not responding. I have paid rs 400 for the return shipping fee alone. Kindly help me with my money.

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Sir my name is ballu vidyasagar and i purchased samsung c3322 duos replacement display with order number #1647081 but it is not working now i decided to purchase a new mobile so i contacted to maxbhi customer care but they said that only replacement will be available please return my order and return my money immediately and don't know the policy of refund and replacement so please return my order and refund my money

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Apr 23, 2019

Updated by BALLU BVS they said that we will contact with in 24 hrs but till now no info given to me

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I have ordered (Order #[protected]/03/2019, 12:40 pm) touch screen digitizer for lenovo tab 38 and received in damaged condition. I have placed request for replacement (Return information #10689 (02/04/2019, 11:59 am) and which was declined.
I have shared photo of damaged item but not agree on replacement.
I have asked for escalation of complain, which was not allowed by them.
Really a cheating, my money is wasted and my product is of no use without the part.

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Address: Balasore, Odisha, 756025

I have purchased a LCD with Touch Screen for Samsung Galaxy J5 - Gold (display glass combo folder) with Order ID: #1626785, which was found faulty. suddenly i call to the customer care and asked them what to do, they guide me to initiate a replace request with some photographs. I requested for replacement with some of the photographs, but now the declined my replace request ID: #10783 saying that the seal is broken, but i received the item in that condition only. Earlier i also purchased one product from this site and i found ok so i order the next item. please resolve my case a arrange for the replacement please.

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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

May 07, 2019

Updated by sangrampxe1987 No resolution has been made till date

May 16, 2019

Updated by sangrampxe1987 No resolution till date

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S

Sac pung

from Delhi, Delhi

Apr 15, 2019

Order id#1608148
Product was cancelled dated[protected]
Asked to be waited for 15-16 days for refund and
Directed some unknown task toward my account holding bank.
Still no further action

faulty lcd with touch screen for samsung galaxy j5 - gold (display glass combo folder) code: et-folder-34925-133594 - Comment #3405625 - Image #0

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G

Gajender Jangir

from Mumbai, Maharashtra

Apr 24, 2019

Dear sir

I have already a screen I don't need this item so you can cancel my order and refund my money back

Order id 1635660

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Hi,

Please ban above website because they are fraud. Every order i placed with this site got cancelled by their end stating product not available. At the time of placing order there are products they can make it order and take the money from customer but same orders got cancelled after 2, 3days. Refund will be initiated and it took 15days to get the money they taken for the order. This is scam website and they are making fraud with customers. Request you to take action against them. My email id for your ref is [protected]@gmail.com

+4 photos

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V

VimalKumar Sadasivam

from Chennai, Tamil Nadu

Apr 15, 2019

I ordered HP Slate 7 voice tab touch digitizer with an order number #1635349. 2days ended still no response from maxbhi.com about the order. I already paid the amount.I don't know what happened.

I have complaint regarding my orders placed with this site - Comment #3405770 - Image #0

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Address: Gwalior, Madhya Pradesh, 475005

I ordered vernee mix 2 full body housing from maxbhi instead of delivering the
product they cancelled my order 2 times without stating any reasons and when
i asked for refund they asked me to wait for 7 day . i thinks that's ok that is the normal statement every ecommerce site have same rules but 7 days past i called again and asked for the same and ask me to wait 3 days more and now the situation is that they continuesly increasing my wating time .

order id[protected]/03/2019, 06:48 PM(refund date which is not recieved yet)
order id[protected]/03/2019, 01:00 AM

total amount paid 549
any one please help me to get my money back

+1 photos

Apr 11, 2019

Complaint marked as Resolved

They refunded my money back.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 44

cannot transfer maxbhi wallet to bank

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about payment

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maxbhi doesn't cancelling order

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maxbhi doesn't cancelling my order

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they are really cheaters

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they are real fraud

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regarding cancellation of order and refund

complaint about refund

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not received refund amount

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money refund not yet received in my paytm

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money is refunded by company. but not credited in my account

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defective product send and not replace saying that you remove tag

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return poco f1 glass replacement

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I want to cancel my order and refund back

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received defective items three times

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about return and refund policy

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cheating, damaged product, decline replacement

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faulty lcd with touch screen for samsung galaxy j5 - gold (display glass combo folder) code: et-folder-34925-133594

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I have complaint regarding my orders placed with this site

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refund of 549 rs not received

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