Maxbhi / Elcotek Telecom Complaints & Reviews

Address: 517501

Paid 259 rupees for celcon battery but the order cancelled but not refun to my sbi account

Your request (#266263) has been received. Our support staff is reviewing your request. Please wait 48-72 hours for the reply.

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Naidu chalapathi24

Dec 29, 2:05 pm ist

Contact us
Name: chalapathi naudy enugonda
E-mail: naidu. [protected]@gmail.com
Phone: [protected]
Country: india
State/province: andhra pradesh
Message
Subject: refuund amt 259
Body: maxbhi e-wallet account details
Date rs. Cash back reason
16/12/2018, 02:21 pm -259 refund to bank for order #1445215
16/12/2018, 11:56 am 259 refund for order #1445215

Team maxbhi.com.

Feb 4, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chalapathi Naidu Enugonda Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1445215 with maxbhi.com. Its already completely refunded from our-end by you only and the Refund Bank Ref. # - IGAEYUMIH5, kindly check it with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Sir i have ordered a product from your website, but the supplier didn't confirmed my order, after some time my order has been cancelled and the product goes out of stock my order id is #1466952.
I requested for a refund on my paytm account.. That is [protected].. As i have paid from paytm itself.. Please look after my problem and refund as soon as possible..
Thankyou

Jan 29, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dhruv Rana Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1466952 with maxbhi.com. Its already completely refunded from our-end by you only sir as for refund refund of your amount, we have a very simple process enabling you to do so in few clicks as you know you can login to your account and request for refund to bank, or you can call us or mail us on [protected]@maxbhi.com, still as refund is already initiated shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: Gurgaon, Haryana, 122002

Website: www.maxbhi.com

On 1st december i received by sms - refund for your order 1424022 at maxbhi.com has been processed. If paid via credit, debit card or net banking, may take 7-10 working days.

Right now they are already late with refund money. Kindly proceed immediately.

Anyway, i ordered at least 4 items, all of them was cancelled, even if they confirmed via call that everything's okay and orders was processed.

Thanks,
Andrey

Jan 24, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Andrej Janos Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1424022 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund Bank Ref. # - 7507660, kindly check it with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Vineeth Rc

from Mudigere, Karnataka

Dec 27, 2018

I had ordered OnePlus 3T back body housing each time it gets approved and after few days it's gets cancelled so this was not once it happened 3-4 times so I am excpecting a refund my order number #1456347 can I get a refund I am rlly tired of ordering

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aruldass01

from Chennai, Tamil Nadu

Jan 10, 2019

I have order 2 product on 15th dec 2018, on 18th dec they cancelled my order, and said refund to my bank account, but till now 1 month crossed, i cannot receive money .they said already paid at their end, but i cannot receive money, i ask my bank, they also said they are not paid, my order id is #1447587 and #1447736..

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Address: Mumbai City, Maharashtra, 400022

Website: www.maxbhi.com

I had placed order for lenovo vibe x3 lcd+touch display screen on 14th dec 2018. Their website maxbhi.com had specified availability of product and expected delivery time given was 17th dec 2018. Their website also states refund of money if they don't deliver the product in the given time frame.
After placing my order i spoke to their support team and confirmed the product and delivery status and it was assured to me for timely delivery.
On 17th december when i called them and asked them about my order status they said that they do not have the product ready with them and were asking me for another 48 hours to check for availability.
Since i needed the product on urgent basis i requested them that it wont be possible for me to wait that long and asked them to cancel the order from their end.
To this the customer support executive was not agreeing to process cancelation and was giving out false assurances that he has already raised the request. When i asked him to update me with the details of his request raised on email he denied to do that and was not transferring the call to his manager as well.
I have lost trust on this company and i do not wish to continue with my order as it wasn't delivered as promised and hence i demand complete refund of 1579/- for my order number 1445195.
Having said that i do not want maxbhi to credit my account with points on their website but refund in my bank account.

Jan 18, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhay Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as i can check your Order #1445195 with maxbhi.com its already completely refunded from our-end by you shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Mohd Asif Jeelani

from Allahabad, Uttar Pradesh

Jan 7, 2019

I have ordered an order for the LG A390, the complete housing order ID #1482258.
My order has been canceled by the seller and has not been refunded to my original payment method.

Please help me

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Address: Samastipur, Bihar, 848131

Website: Maxbhi.com

I had ordered leagoo m8 display (Priced rs 1509) on 27/11/2018 and due to seller inconvenience refuses to ship the product so order is cancelled on the same day. On 28/11/2018 i had refunded my money through maxbhi ewallet to my bank account.
And today it has been 18 days, still i have not received my money to my bank account. Soo please help me to refund my money. Otherwise i will 😭😭

Jan 19, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Dec 16, 2018

Updated by Bhate Order id 1418142

Verified Support

Dec 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prabhat Sharma Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1418142 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund Bank Ref. # 931162, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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I

Ivoomi i1s LCD mobile display Cash on delivery order

from Burla, Odisha

Jan 7, 2019

Ivoomi i1s LCD mobile display
Cash on delivery order

Reply

Ivoomi i1s LCD mobile display Cash on delivery order 's reply, Dec 27, 2018

Cash on delivery order

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Address: Bangalore, Karnataka, 560056

Website: Maxbhi.com

I had very bad experienced on this maxbhi.com, once i place an ordered on this website after a few days it got cancelled and the money was stuck in the wallet, i reorder the other items since i don't want to lose my money this happened on 2015 still didn't received any itme.
On the date of 2018 i want to purchase redmi note 5 pro finger sensor scanner but i am afraid that they will cheat me again. What to do??

Jan 15, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: 841406

Hello sir, i ordered nokia 5.1 plus lcd with touch screen worth ₹1619.00 on 23 november and my order was cancelledon 24 november by you as it was not available that time for the pin code provided by me but till now i don't receive my fund in my bank account. My order number 1412792 and 95419 is the reference number for my refund status check request.

Dec 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anjali Kumari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1412792 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # = [protected], kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Mumbai City, Maharashtra, 400001

Website: www.maxbhi.com

Hi,
This is krunal
I have ordered for lcd screen for nokia 3650 - replacement display code: et-lcd-104273, order #[protected]/12/2018, 07:52 pm) however after 2days order was cancelled automatically and money was transfer to maxbhi e-wallet rs 369, however its should be return back to my bank a/c i have raised required to transfer the money back to a/c i got response it will take 15days,

However it should take more than 3 working days...

Fraud company based in delhi

Dec 19, 2018

Complaint marked as Resolved

I have received the money back in my a/c after 7days hence resolve thanks MAXBHI

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Krunal Shinde Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1427922 with maxbhi.com. Its already completely refunded from our-end by your only sir as every customer can initiate refund with their login and shortly it will be credited back to your account as per original payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: 11005

Website: Maxbhi.com

I have order redmi note 4 folder on 3rd november 2018. Product received by me on 12 november. When i checked the product i was faulty or damaged. I have complaint a request to replace this product. Company approved my request and ask me to send back this product on your own cost. I have sent the product again. And company get back me same faulty product on 10 december 2018 and ask the senser is damaged by my mistake. I will ask to replace my money and take back your product company has no reply. Sir please help.

Jan 12, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 11, 2018

Updated by Rajradha Dear sir,
Order Id-1386006

Registered email id- [protected]@gmail.com

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. RAJ KUMAR SHARMA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1386006 with maxbhi.com. Your damage product has been replaced with the new one which has been delivered to you with the tracking id Blue Dart Express Limited [protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 600056

Website: maxbhi.com

I have ordered a battery for my mobile phone on 08/12/2018 from www.maxbhi.com. ref:order no.1435316
With bluedart awb no:[protected].
Maxbhi has promised to deliver the item by 11/12/2018.
I have paid through netbanking from my axis bank account since there is is no cod option.
The said awb no:[protected] cannot be tracked in blue dart website.
It says wrong no.
Iam not able to track.
I want...

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I have ordered mobile display on 17/11/2018 and it was cancelled automatically after few hours of paying the payment stating that due to out of stock.
When i added the item into cart, i got multiple calls from them to pay immediately and will ship the item today (17/11) and will be received on 19/11.
I made the amount via paytm, after cancellation it was not refunded to my paytm account till now from their e-wallet. It was initiated on 18/11.
There is no response on phone calls, if tried from another number they may pick but if i say the order number and ask status they will disconnect the call.
To check the status in online it was prompting to wait upto 15 days, after getting over 15days raised request to for status. There is no option to check the status of that request number in portal.

Till now there is no response from them.

I am sure they are big fraud and cheating consumers.

Please help me to get my paid amount.

Dec 12, 2018

Complaint marked as Resolved

I have updated the refund request stating that I have raised consumer compliant and waiting for your response. Saturday (080-12-2018) somebody called me from Maxbhi on the below number and informed that refund initiated long back and it should be credited to your account. Any how we will check it from our end. If not happen before Wednesday give a call to us. 9870192284 Yesterday got a call from the below number for the verification of payment. 9205693562

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srinivasan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1403624 with maxbhi.com. Its already completely refunded from our-end and the REFUND ID = 20181210111212801300168732915595617, kindly check this refund with PayTM and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 11, 2018

Updated by srinihasan Thank you so much and at least we are getting response here. My amount has been credited to account

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates Sir...Also i would request you to please mark the issue resolved.

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Ordered (order No. order #1403624) mobile display on 17/11/2018 and it was auto cancelled stating that due to out of stock. I have requested for refund and initiated on 18/11/2018. Till now I haven't received the amount. But when we go to status page refund shows successful and not paid so far. When I try to escalate it was saying wait for 15 days yet to complete. Finally I have raised status request Today but no where to check the status of the request in page.
I have paid the amount via Paytm and not sure why its taking so much time to repay.
When we added a item in our cart, I received multiple calls from Maxbhi team and forced me to pay the amount immediately and we deliver the product by 19/11/2018. But once paid and order was cancelled no support from the support team. I am facing many problem to reach them. None of the contact number will connect from my mobile. If connects also after saying order number call will be disconnected.

Please take a required action to get my amount.

Dec 12, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srinivasan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1403624 with maxbhi.com. Its already completely refunded from our-end and the REFUND ID = 20181210111212801300168732915595617, kindly check this refund with PayTM and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 11, 2018

Updated by srinihasan Thank you so much and at least we are getting response here. My amount has been credited to account.

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates Sir...Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi

Website: Maxbhi.com

#1402889 this is my order id. I order mobile spare on maxbhi.com. The spare rupee is 2519 but my order is cancelled after debited my money so i request to transfer my money on my bank account but they are not response. Iam waiting more than 18 days they cheated me so please help me.. Kindly i request you please.. Help me. This website not only cheat me there are many people cheated by maxbhi.com so take action.

Jan 7, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vignesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1402889 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # - 995693, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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pintu [email protected]

from Lucknow, Uttar Pradesh

Dec 10, 2018

Please sir my battery cacelled, , and my refund immidetly...

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Website: www.maxbhi.com

Dear all, true - as stated by all, facing serious issues with maxbhi.
Order id : order #1409037

Faulty product issued but refuse to replace or refund. They delivered me a faulty dead lcd touch screen for lenovo vibe k5 plus and when i spoke with them, they asked to send me back at my own cost.

Besides that, i returned the product as it state, still they refuse me to issue a new one or refund amount stating a lame excuse "that front cover seal" has been removed.

Jan 4, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Ramakrishnan Sridhar,
Apologies for the inconvenience caused.

But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

The warranty seals has been removed from the product
The protection film / clear film has been removed or tampered with.
The gumming has been removed / used.

As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Dec 07, 2018

Updated by Ramakrishnan Sridhar As per your words the complete LCD set is perfectly in tact in condition you sent and the above reasons are just cosmetic. There was NO warranty seal when i received our product, the other two may be because my mobile technician installed your dead product and tested.

Also WRONG ITEM has been sent - I ordered BLACK but you sent me GOLD which is a MAJOR concerns besides which you refuse to refund or replace. I would therefore request you to refund my amount or replace it with BLACK. Attached screenshot for your reference.

Dec 14, 2018

Updated by Ramakrishnan Sridhar Dear Team, I have NOT received any update. Can you provide updates ? Why WRONG item has been provided ?

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Address: New Delhi, Delhi

Dear sir as per above subject I ordered moto m side volume key but after 1 days order cancelled by Maxbhi and not refund my money back. My order no #1413791 and amount 309 Rs
Maxbhi cancelled my order automatically and maxbhi says Amount refunded to same account which was used to make payments for the order but not received my refund amount
I call customer care
Maxbhi customer care say order no #1413791 refund initiated but amount not received in my account.
Products informations
Product
Side Volume Key for Moto M 64GB
CODE: ET-PART[protected]
e-Wallet Price:309
Total weight: 0.15 Kg
Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway)
Shipping method:
Blue Dart Express Ltd.
Subtotal: 309.00 Rs.
Total: 309.00 Rs.

Jan 3, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiv kumar bagiyar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your Order #1413791 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Bhopal, Madhya Pradesh

Website: Maxbhi.com

Dear sir as per above subject I ordered moto m side volume key but after 1 days order cancelled by Maxbhi and not refund my money back. My order no #1413791 and amount 309 Rs
Maxbhi cancelled my order automatically and maxbhi says Amount refunded to same account which was used to make payments for the order but not received my refund amount
I call customer care
Maxbhi customer care say order no #1413791 refund initiated but amount not received in my account.
Products informations
Product
Side Volume Key for Moto M 64GB
CODE: ET-PART[protected]
e-Wallet Price:309
Total weight: 0.15 Kg
Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway)
Shipping method:
Blue Dart Express Ltd.
Subtotal: 309.00 Rs.
Total: 309.00 Rs.
I am uploading here all payment related screenshot

Jan 3, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Dec 01, 2018

Updated by Shiv Kumar bagiyar Payment screenshot

Verified Support

Dec 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiv kumar bagiyar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your Order #1413791 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi

Website: www.maxbhi.com

I have ordered display and back panel housimaxbhi, they took money and later said they dont have stock.. And they refused to refund... Its almost 3 months, no product no money.. Latest update, i finally initiated refund from ewallet some 15 days back and no use... Money is still pending... Its a real cheater company, fraus.. Dont buy anything from this website... I am going to file complaint in karolbagh police station, already informed them about the issue a month back... Complaint already drafted in the name of naman agarwal and his wife who are directors of this company... Also, given details to one local advocate for filing a criminal case... Either i will loose 2500rs, or i will ensure both directors in jail for atleast 14days remand and further for cheating and fraud...

Dec 28, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Website: Maxbhi.com

Hello, i ordered a power button and backpanel of my phone. Order no: #1386752 on 04/11/2018
After payment they told that product is unavailable. They refunded it to wallet. And i intiated transfer from wallet to my account. They said that it takes about 12-15 days but the period was over and i didn't receive my money. Then i request for a refund track status... It's also just waste of time. No response from there customer service.. Anyone help me to get my money.
Guys a lesson learned never order anything from this site

Nov 25, 2018

Complaint marked as Resolved

Just refund my money that's all

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Address: 191111

Website: Www.maxabhi.com

I had ordered screen digitizer from maxabhi.com but due to shortage of product they coulnt not ship it, i had already paid for it on 28.10.2018. They told me thag money will be refunded upto 15 days, when i complained after 15 days they told that it ll be refuded upto saturday (17.11.2018) but still i have not recieved my payment. They take our money within secods but take months to return it. Please take a strong action as soon as possible

Dec 20, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Muneer Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1376658 with maxbhi.com. Its already completely refunded from our-end by you and the Refund Bank Ref. #808461, kindly check it with your bank and please do let me know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Mahesh Sathe

from Ahmedabad, Gujarat

Nov 20, 2018

I ordered the goods from this website but the cancel the order after completing payment they refund the money in their wallet. Then i choose transfer in bank account but 20days are over they didn't given me refund of my money. Now we will send them legal notice about this.
Order no. 1366236 and 1368924.

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Website: www.maxbhi.com

I bought a battery from maxbhi.com for lenovo a 7000 and received it yesterday 13.11.2018. After I found the battery doesnot have backup, I dropped a complaint with the customer care and they are telling me that they dont sell genuine products and there is no refund policy, Only what they can do is Replacement.The picture shown in there platform looks different from what it is delivered also .I also dont want to have this item replaced because this a worst product

Nov 15, 2018

Complaint marked as Resolved

Customer Care not responding

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by Arujn Maxbhu Customer care is still holding on the point that they do not sell Genuine accessories and only compatible product
I know it .I dont want a compatible product without backup.It would be better then cut a thermocol in shape of phone battery and sell it and hold on to the point We donot sell genuine prodcut but compatible products

Nov 20, 2018

Updated by Arujn Ok Nothing happened.They are having some terms and conditions . I dont know who made that. Selling very cheap products and nobody there to stop that. No problem let the company end up in loss and the owner will suffer.
I think this platform is also waste.

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Rakeshvishwakarma

from Malegaon, Maharashtra

Nov 16, 2018

Sir i have paid all money but at maxbhi it is showing that the payment is not done so please sir check the proof and sent me my product as soon as possible

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 47

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