Maxbhi / Elcotek Telecom Complaints & Reviews

Address: 841406

Hello sir, i ordered nokia 5.1 plus lcd with touch screen worth ₹1619.00 on 23 november and my order was cancelledon 24 november by you as it was not available that time for the pin code provided by me but till now i don't receive my fund in my bank account. My order number 1412792 and 95419 is the reference number for my refund status check request.

Dec 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anjali Kumari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1412792 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # = [protected], kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Mumbai City, Maharashtra, 400001

Website: www.maxbhi.com

Hi,
This is krunal
I have ordered for lcd screen for nokia 3650 - replacement display code: et-lcd-104273, order #[protected]/12/2018, 07:52 pm) however after 2days order was cancelled automatically and money was transfer to maxbhi e-wallet rs 369, however its should be return back to my bank a/c i have raised required to transfer the money back to a/c i got response it will take 15days,

However it should take more than 3 working days...

Fraud company based in delhi

Dec 19, 2018

Complaint marked as Resolved

I have received the money back in my a/c after 7days hence resolve thanks MAXBHI

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Krunal Shinde Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1427922 with maxbhi.com. Its already completely refunded from our-end by your only sir as every customer can initiate refund with their login and shortly it will be credited back to your account as per original payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: 11005

Website: Maxbhi.com

I have order redmi note 4 folder on 3rd november 2018. Product received by me on 12 november. When i checked the product i was faulty or damaged. I have complaint a request to replace this product. Company approved my request and ask me to send back this product on your own cost. I have sent the product again. And company get back me same faulty product on 10 december 2018 and ask the senser is damaged by my mistake. I will ask to replace my money and take back your product company has no reply. Sir please help.

Jan 12, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 11, 2018

Updated by Rajradha Dear sir,
Order Id-1386006

Registered email id- [protected]@gmail.com

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. RAJ KUMAR SHARMA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1386006 with maxbhi.com. Your damage product has been replaced with the new one which has been delivered to you with the tracking id Blue Dart Express Limited [protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 600056

Website: maxbhi.com

I have ordered a battery for my mobile phone on 08/12/2018 from www.maxbhi.com. ref:order no.1435316
With bluedart awb no:[protected].
Maxbhi has promised to deliver the item by 11/12/2018.
I have paid through netbanking from my axis bank account since there is is no cod option.
The said awb no:[protected] cannot be tracked in blue dart website.
It says wrong no.
Iam not able to track.
I want...

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I have ordered mobile display on 17/11/2018 and it was cancelled automatically after few hours of paying the payment stating that due to out of stock.
When i added the item into cart, i got multiple calls from them to pay immediately and will ship the item today (17/11) and will be received on 19/11.
I made the amount via paytm, after cancellation it was not refunded to my paytm account till now from their e-wallet. It was initiated on 18/11.
There is no response on phone calls, if tried from another number they may pick but if i say the order number and ask status they will disconnect the call.
To check the status in online it was prompting to wait upto 15 days, after getting over 15days raised request to for status. There is no option to check the status of that request number in portal.

Till now there is no response from them.

I am sure they are big fraud and cheating consumers.

Please help me to get my paid amount.

+1 photos

Dec 12, 2018

Complaint marked as Resolved

I have updated the refund request stating that I have raised consumer compliant and waiting for your response. Saturday (080-12-2018) somebody called me from Maxbhi on the below number and informed that refund initiated long back and it should be credited to your account. Any how we will check it from our end. If not happen before Wednesday give a call to us. 9870192284 Yesterday got a call from the below number for the verification of payment. 9205693562

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srinivasan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1403624 with maxbhi.com. Its already completely refunded from our-end and the REFUND ID = 20181210111212801300168732915595617, kindly check this refund with PayTM and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 11, 2018

Updated by srinihasan Thank you so much and at least we are getting response here. My amount has been credited to account

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates Sir...Also i would request you to please mark the issue resolved.

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Ordered (order No. order #1403624) mobile display on 17/11/2018 and it was auto cancelled stating that due to out of stock. I have requested for refund and initiated on 18/11/2018. Till now I haven't received the amount. But when we go to status page refund shows successful and not paid so far. When I try to escalate it was saying wait for 15 days yet to complete. Finally I have raised status request Today but no where to check the status of the request in page.
I have paid the amount via Paytm and not sure why its taking so much time to repay.
When we added a item in our cart, I received multiple calls from Maxbhi team and forced me to pay the amount immediately and we deliver the product by 19/11/2018. But once paid and order was cancelled no support from the support team. I am facing many problem to reach them. None of the contact number will connect from my mobile. If connects also after saying order number call will be disconnected.

Please take a required action to get my amount.

Dec 12, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srinivasan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1403624 with maxbhi.com. Its already completely refunded from our-end and the REFUND ID = 20181210111212801300168732915595617, kindly check this refund with PayTM and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 11, 2018

Updated by srinihasan Thank you so much and at least we are getting response here. My amount has been credited to account.

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates Sir...Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi

Website: Maxbhi.com

#1402889 this is my order id. I order mobile spare on maxbhi.com. The spare rupee is 2519 but my order is cancelled after debited my money so i request to transfer my money on my bank account but they are not response. Iam waiting more than 18 days they cheated me so please help me.. Kindly i request you please.. Help me. This website not only cheat me there are many people cheated by maxbhi.com so take action.

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Jan 7, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vignesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1402889 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # - 995693, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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pintu [email protected]

from Lucknow, Uttar Pradesh

Dec 10, 2018

Please sir my battery cacelled, , and my refund immidetly...

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Website: www.maxbhi.com

Dear all, true - as stated by all, facing serious issues with maxbhi.
Order id : order #1409037

Faulty product issued but refuse to replace or refund. They delivered me a faulty dead lcd touch screen for lenovo vibe k5 plus and when i spoke with them, they asked to send me back at my own cost.

Besides that, i returned the product as it state, still they refuse me to issue a new one or refund amount stating a lame excuse "that front cover seal" has been removed.

Jan 4, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Ramakrishnan Sridhar,
Apologies for the inconvenience caused.

But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

The warranty seals has been removed from the product
The protection film / clear film has been removed or tampered with.
The gumming has been removed / used.

As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Dec 07, 2018

Updated by Ramakrishnan Sridhar As per your words the complete LCD set is perfectly in tact in condition you sent and the above reasons are just cosmetic. There was NO warranty seal when i received our product, the other two may be because my mobile technician installed your dead product and tested.

Also WRONG ITEM has been sent - I ordered BLACK but you sent me GOLD which is a MAJOR concerns besides which you refuse to refund or replace. I would therefore request you to refund my amount or replace it with BLACK. Attached screenshot for your reference.

Dec 14, 2018

Updated by Ramakrishnan Sridhar Dear Team, I have NOT received any update. Can you provide updates ? Why WRONG item has been provided ?

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Address: New Delhi, Delhi

Dear sir as per above subject I ordered moto m side volume key but after 1 days order cancelled by Maxbhi and not refund my money back. My order no #1413791 and amount 309 Rs
Maxbhi cancelled my order automatically and maxbhi says Amount refunded to same account which was used to make payments for the order but not received my refund amount
I call customer care
Maxbhi customer care say order no #1413791 refund initiated but amount not received in my account.
Products informations
Product
Side Volume Key for Moto M 64GB
CODE: ET-PART[protected]
e-Wallet Price:309
Total weight: 0.15 Kg
Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway)
Shipping method:
Blue Dart Express Ltd.
Subtotal: 309.00 Rs.
Total: 309.00 Rs.

+2 photos

Jan 3, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiv kumar bagiyar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your Order #1413791 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Bhopal, Madhya Pradesh

Website: Maxbhi.com

Dear sir as per above subject I ordered moto m side volume key but after 1 days order cancelled by Maxbhi and not refund my money back. My order no #1413791 and amount 309 Rs
Maxbhi cancelled my order automatically and maxbhi says Amount refunded to same account which was used to make payments for the order but not received my refund amount
I call customer care
Maxbhi customer care say order no #1413791 refund initiated but amount not received in my account.
Products informations
Product
Side Volume Key for Moto M 64GB
CODE: ET-PART[protected]
e-Wallet Price:309
Total weight: 0.15 Kg
Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway)
Shipping method:
Blue Dart Express Ltd.
Subtotal: 309.00 Rs.
Total: 309.00 Rs.
I am uploading here all payment related screenshot

Jan 3, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Dec 01, 2018

Updated by Shiv Kumar bagiyar Payment screenshot

Verified Support

Dec 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiv kumar bagiyar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your Order #1413791 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi

Website: www.maxbhi.com

I have ordered display and back panel housimaxbhi, they took money and later said they dont have stock.. And they refused to refund... Its almost 3 months, no product no money.. Latest update, i finally initiated refund from ewallet some 15 days back and no use... Money is still pending... Its a real cheater company, fraus.. Dont buy anything from this website... I am going to file complaint in karolbagh police station, already informed them about the issue a month back... Complaint already drafted in the name of naman agarwal and his wife who are directors of this company... Also, given details to one local advocate for filing a criminal case... Either i will loose 2500rs, or i will ensure both directors in jail for atleast 14days remand and further for cheating and fraud...

Dec 28, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Website: Maxbhi.com

Hello, i ordered a power button and backpanel of my phone. Order no: #1386752 on 04/11/2018
After payment they told that product is unavailable. They refunded it to wallet. And i intiated transfer from wallet to my account. They said that it takes about 12-15 days but the period was over and i didn't receive my money. Then i request for a refund track status... It's also just waste of time. No response from there customer service.. Anyone help me to get my money.
Guys a lesson learned never order anything from this site

Nov 25, 2018

Complaint marked as Resolved

Just refund my money that's all

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Address: 191111

Website: Www.maxabhi.com

I had ordered screen digitizer from maxabhi.com but due to shortage of product they coulnt not ship it, i had already paid for it on 28.10.2018. They told me thag money will be refunded upto 15 days, when i complained after 15 days they told that it ll be refuded upto saturday (17.11.2018) but still i have not recieved my payment. They take our money within secods but take months to return it. Please take a strong action as soon as possible

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Dec 20, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Muneer Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1376658 with maxbhi.com. Its already completely refunded from our-end by you and the Refund Bank Ref. #808461, kindly check it with your bank and please do let me know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Mahesh Sathe

from Ahmedabad, Gujarat

Nov 20, 2018

I ordered the goods from this website but the cancel the order after completing payment they refund the money in their wallet. Then i choose transfer in bank account but 20days are over they didn't given me refund of my money. Now we will send them legal notice about this.
Order no. 1366236 and 1368924.

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Website: www.maxbhi.com

I bought a battery from maxbhi.com for lenovo a 7000 and received it yesterday 13.11.2018. After I found the battery doesnot have backup, I dropped a complaint with the customer care and they are telling me that they dont sell genuine products and there is no refund policy, Only what they can do is Replacement.The picture shown in there platform looks different from what it is delivered also .I also dont want to have this item replaced because this a worst product

Nov 15, 2018

Complaint marked as Resolved

Customer Care not responding

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by Arujn Maxbhu Customer care is still holding on the point that they do not sell Genuine accessories and only compatible product
I know it .I dont want a compatible product without backup.It would be better then cut a thermocol in shape of phone battery and sell it and hold on to the point We donot sell genuine prodcut but compatible products

Nov 20, 2018

Updated by Arujn Ok Nothing happened.They are having some terms and conditions . I dont know who made that. Selling very cheap products and nobody there to stop that. No problem let the company end up in loss and the owner will suffer.
I think this platform is also waste.

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Rakeshvishwakarma

from Malegaon, Maharashtra

Nov 16, 2018

Sir i have paid all money but at maxbhi it is showing that the payment is not done so please sir check the proof and sent me my product as soon as possible

lenovo a 7000 smartphone battery - Comment #3272387 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500013

Website: Maxbhi

This is k. Rajkumar i've ordered the videocon v50fg, fa battery if they dont have the product they have to mention out of stock or something my phone has battery issues that's why i urgently ordered the battery but no reply from maxbhi side online payment is very fast at the same time they have to reply to the customers as fast i am waiting for one week for the product no placement processing nothing
1 first time i ordered they dont have the product and my money is refund to there wallet i asked for return my money to the bank account they said it will take 10 to 15 days but still no reply from them about money transfer details i paid 879
2 they have another same model battery i aslo ordered and its showing under process#1 i already paid 629 for it why they are not respond for my massages
I am very angry about this please do something about this #1395757 order id

+1 photos

Dec 15, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kunchala Rajkumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1395757 with maxbhi.com. Your order status is currently as "Under Process". The order is confirmed and it is being process at the moment. Please give us a minimum of 3 to 5 working days to completely process the order. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Panneer Tamil

from Nagercoil, Tamil Nadu

Nov 27, 2018

My elcot TV has child lock problem.how do release child lock

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I ordered Lcd and touch of "Blu studio one plus" mobile phone and it worth of Rs:1699 Order id #1254245 on (07/09/2018, 07:45 PM) and on next day the order is cancelled by the seller #this is te message from maxbhi team :-(This is to inform you that your order 1254245 was cancelled as the seller failed to confirm the shipment.)(Sat, Sep 8, 11:37 AM).The money is refund to eWallet on my account.
I did this total of 6 times for the product with different color black, white, grey, gold.[#1257837, #1259571, #1264096, #1264484, #1267111]On last product the price is higher than 1st order.So I paid Rs:10 and proceed payment from another account.(Rs 1709)
Before 16 days I requesed for refund to bank and waited for 15 day as per the site description about refund.But there is no respond.Then i message the team and they replay that (Apologies for the inconvenience caused.
I have informed & forwarded your request to our refunds team & they will get in touch with you within next 24 to 48 hours and will take the necessary action required. For your reference the refund request id is 90628. 31/10/2018, 12:04 PM)
The payment method i used is DEBIT CARD. MY contact no is Arun [protected].
NOTE:I will not buy anything from this site further.Please help other customers not to get into the trap of the site (Maxbhi).
Hope you understand my situation and proceed this complaint and resolve the problem as soon as possible.

+8 photos

Dec 11, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arun KR Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your orders with maxbhi.com. Is already completely refunded from our-end and the Order #1254245 - Refund Bank Ref. # 206189 and Order #1267111 - Refund Bank Ref. # 173841, kindly check both refunds with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Ratneswar Roychowdhury

from Delhi, Delhi

Nov 13, 2018

I purchased one samsung galaxy s6 on 07/10/2018 from maxbhi.Order was cancelled by maxbhi.But Still I have not received the money.
This is quite disgusting.
Order no:
Order no:1345815.
They are constantly telling that it has been refunded but I have not received it in my credit card.It was purchased through credit card.

request for refund.not received refund. - Comment #3268286 - Image #0

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Website: maxbhi.com

I ordered a mobile case duly enquiring over phone availability of the same on 3.10.2018. On 8.10.2018 maxbhi expressed its inability to supply the same and credited the amount to my maxbhi wallet. I immediately requested to refund the money to my original payment mode, a credit card on 9.10.2018. Till date [ 23 days] i have not received the money in my account. I complained several times online. They just gave a reference number which did nothing.
Order id.1331275. Complaint reference no.89911 & 90228. I request them to immediately refund the amount.

Dec 17, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. V.RAMADEVI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1331275 with maxbhi.com. Its already completely refunded by you only sir as we have a very simple process enabling you to do so in few clicks on 1 call or 1 support mail. Means either you can login to your account and request for refund to bank which you had done, or you can call us and request refund to bank, you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as its already completely refunded from our-end the Refund Bank Ref. # = 4492014, kindly check this refund with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 08, 2018

Updated by sam mani 1. I have not received the refund as claimed by Maxbhi.com. I have checked with my bank and written confirmation obtained from them that no refund / transaction with the Ref.#=4492014 happened. I have raised this issue on 3.11.2018 and again on 6.11.2018 - the extract is as follows : On 3.11.2018 : "Can you please provide some more details of refund instead of giving a random number. Date of refund, mode of refund, a screenshot shot or transaction page of the gateway you used to refund etc. so I can take up this case with SBI card. If the refund is completed where did this money go? please Check with your accounts, You might have refunded it to some body else. There is nothing to do with SBIcard since I always get immediate refunds for failed or transaction like this. Do the needful and refund my money." On 6.11.2018 : "I have not received any reply for the issue I raised on 3.11.2018. I reiterate, I have not received the refund till date [6.11.2018]. Please refund the amount or I will have no other option but to approach an appropriate forum for redressal."
No response from them till this posting.

Nov 08, 2018

Updated by sam mani PS : As on 8.11.2018 no refund received.

Verified Support

Nov 15, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. V.RAMADEVI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1331275 with maxbhi.com. As its already completely refunded from our-end and the CC Avenue payment gateway response is ( The reversal process for the order number:[protected]) for an amount of 289.00 has been completed from CC Avenue. please inform the customer to get in touch with the concerned bank by referring RRN: 4492014 ), kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved

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Address: Kollam, Kerala, 691005

Order no.:[protected]/10/2018)
I ordered lcd with touch screen for iball slide brace x1 mini - silver (Complete assembly folder) code: et-folder[protected]
And paid rs: 2359 from my bank account. The next day i saw the order was cancelled and the money is transferred to their e-wallet. I requested for a refund to bank account. They informed me to wait for 15 days and now the 15 days over. I am doing so many online purchases and i know no payment gateways would take this much time to refund the money.
I need help. I am attaching various screen shots of this transaction.

+5 photos

Nov 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353639 with maxbhi.com. Its already completely refunded from our-end by you only sir as we have a very simple process enabling you to do so in few clicks you can login to your account and request for refund to bank, as its already completely refunded from our-end and the Refund Bank Ref. #[protected], kindly check his with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 30, 2018

Updated by manu1965 I am very much appreciated your effort to send my Money back to my bank account. Just see how many complaints against you in this site. Or do you think they are fools to complain against you. I know I made only one mistake that I ordered you something. And kindly note the point that it was not my first online purchase. Don't tell me payment gateway problem. From all the complaints I know it is your regular business to list spareparts and say order cancelled, keeping money with you, who the hell are you to keep my money in your account without my permission. If the material not available, refund amount. And if your company is so great as you pretended, you would have given my money next day. So don't try to hide fraudulent activities like this. If you don't have money for rollover take bank loan. Don't try to play with others money, and acting big deals. I will complain to all possible way till I get my money back...give all details of your gateway transactions to me if you are genuine. I mean date and time, and reference nos for refund transactions.

Verified Support

Nov 01, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353639 with maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss.About your 2nd complain about refund of your amount, its already completely refunded from our-end by you only sir as we have a very simple process enabling you to do so in few clicks you can login to your account and request for refund to bank, as its already completely refunded from our-end and the Transaction type - New API Call, Refund RRN[protected], Amount of Refund - 2, 359.00 Rs., Settled Date[protected]:31:25. kindly check this with your bank by using the refund settlement details and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Dear friends,,..

Pls kindly don't fall on maxbhi's fake advertisements regarding their site... Their price is very low but never have that products with them,, even their site will shows human organs like kidney,, lever and bla bla... Becareful with them... Don't ever try to visit their site pls... My humble warning to all innocent peoples.. They don't know the meaning for cod,, because they never going send any goods to the buyers.

After two days of robbing your money, they simply send you a mail,, they searched your goods night and day but they couldn't findl
It,, they will refund your money to their wallet,, after that we have to take some nipple and have to keep it in our mouth go back to kindergarten...

Kindly do not visit their site pls...

Dec 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: 673639

Website: www.maxbhi.com

I ordered online using y Debit card ' Power IC for Samsung Galaxy Note N7000 smart phone. After finishing my payment I got sms saying that my Order was placed successfully. then next day I checked status, and found that, my Order was cancelled without letting me know! and the cash was deposited in their WALLET!
So I mailed them and they replied that this happens when they could not find the Ordered product, and that my Money is safe,...

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Maxbhi / Elcotek Telecom Complaints & Reviews

File a complaint to Maxbhi / Elcotek Telecom

Maxbhi / Elcotek Telecom reviews & complaints page 47

refund of money in bank account

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refund not processed in bank a/c

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give me faulty product

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3.7 v battery for samsung c3322 model phone

money not refunded - order #1403624

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refund amount not yet paid

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refund complaint

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faulty product issued but refuse to replace or refund.

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refund not credit

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order cancelled by maxbhi and not refund my money

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no product, no refund.. fraud company in name of maxbhi.com

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didn't get the refund

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i had ordered screen digitizer but get automatically cancelled, they dont refund me since 28.10.2018

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lenovo a 7000 smartphone battery

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videocon v50fa battery I ordered

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request for refund.not received refund.

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the product was not supplied, but not refunded the money paid.

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money not refunded to bank account. not to buy anything from maxbhi

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worlds no.1 fraud company

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order cancelled-refund not received

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