Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500013

Website: Maxbhi

This is k. Rajkumar i've ordered the videocon v50fg, fa battery if they dont have the product they have to mention out of stock or something my phone has battery issues that's why i urgently ordered the battery but no reply from maxbhi side online payment is very fast at the same time they have to reply to the customers as fast i am waiting for one week for the product no placement processing nothing
1 first time i ordered they dont have the product and my money is refund to there wallet i asked for return my money to the bank account they said it will take 10 to 15 days but still no reply from them about money transfer details i paid 879
2 they have another same model battery i aslo ordered and its showing under process#1 i already paid 629 for it why they are not respond for my massages
I am very angry about this please do something about this #1395757 order id

Dec 15, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kunchala Rajkumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1395757 with maxbhi.com. Your order status is currently as "Under Process". The order is confirmed and it is being process at the moment. Please give us a minimum of 3 to 5 working days to completely process the order. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Panneer Tamil

from Nagercoil, Tamil Nadu

Nov 27, 2018

My elcot TV has child lock problem.how do release child lock

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I ordered Lcd and touch of "Blu studio one plus" mobile phone and it worth of Rs:1699 Order id #1254245 on (07/09/2018, 07:45 PM) and on next day the order is cancelled by the seller #this is te message from maxbhi team :-(This is to inform you that your order 1254245 was cancelled as the seller failed to confirm the shipment.)(Sat, Sep 8, 11:37 AM).The money is refund to eWallet on my account.
I did this total of 6 times for the product with different color black, white, grey, gold.[#1257837, #1259571, #1264096, #1264484, #1267111]On last product the price is higher than 1st order.So I paid Rs:10 and proceed payment from another account.(Rs 1709)
Before 16 days I requesed for refund to bank and waited for 15 day as per the site description about refund.But there is no respond.Then i message the team and they replay that (Apologies for the inconvenience caused.
I have informed & forwarded your request to our refunds team & they will get in touch with you within next 24 to 48 hours and will take the necessary action required. For your reference the refund request id is 90628. 31/10/2018, 12:04 PM)
The payment method i used is DEBIT CARD. MY contact no is Arun [protected].
NOTE:I will not buy anything from this site further.Please help other customers not to get into the trap of the site (Maxbhi).
Hope you understand my situation and proceed this complaint and resolve the problem as soon as possible.

Dec 11, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arun KR Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your orders with maxbhi.com. Is already completely refunded from our-end and the Order #1254245 - Refund Bank Ref. # 206189 and Order #1267111 - Refund Bank Ref. # 173841, kindly check both refunds with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Ratneswar Roychowdhury

from Delhi, Delhi

Nov 13, 2018

I purchased one samsung galaxy s6 on 07/10/2018 from maxbhi.Order was cancelled by maxbhi.But Still I have not received the money.
This is quite disgusting.
Order no:
Order no:1345815.
They are constantly telling that it has been refunded but I have not received it in my credit card.It was purchased through credit card.

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Website: maxbhi.com

I ordered a mobile case duly enquiring over phone availability of the same on 3.10.2018. On 8.10.2018 maxbhi expressed its inability to supply the same and credited the amount to my maxbhi wallet. I immediately requested to refund the money to my original payment mode, a credit card on 9.10.2018. Till date [ 23 days] i have not received the money in my account. I complained several times online. They just gave a reference number which did nothing.
Order id.1331275. Complaint reference no.89911 & 90228. I request them to immediately refund the amount.

Dec 17, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. V.RAMADEVI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1331275 with maxbhi.com. Its already completely refunded by you only sir as we have a very simple process enabling you to do so in few clicks on 1 call or 1 support mail. Means either you can login to your account and request for refund to bank which you had done, or you can call us and request refund to bank, you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as its already completely refunded from our-end the Refund Bank Ref. # = 4492014, kindly check this refund with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 08, 2018

Updated by sam mani 1. I have not received the refund as claimed by Maxbhi.com. I have checked with my bank and written confirmation obtained from them that no refund / transaction with the Ref.#=4492014 happened. I have raised this issue on 3.11.2018 and again on 6.11.2018 - the extract is as follows : On 3.11.2018 : "Can you please provide some more details of refund instead of giving a random number. Date of refund, mode of refund, a screenshot shot or transaction page of the gateway you used to refund etc. so I can take up this case with SBI card. If the refund is completed where did this money go? please Check with your accounts, You might have refunded it to some body else. There is nothing to do with SBIcard since I always get immediate refunds for failed or transaction like this. Do the needful and refund my money." On 6.11.2018 : "I have not received any reply for the issue I raised on 3.11.2018. I reiterate, I have not received the refund till date [6.11.2018]. Please refund the amount or I will have no other option but to approach an appropriate forum for redressal."
No response from them till this posting.

Nov 08, 2018

Updated by sam mani PS : As on 8.11.2018 no refund received.

Verified Support

Nov 15, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. V.RAMADEVI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1331275 with maxbhi.com. As its already completely refunded from our-end and the CC Avenue payment gateway response is ( The reversal process for the order number:[protected]) for an amount of 289.00 has been completed from CC Avenue. please inform the customer to get in touch with the concerned bank by referring RRN: 4492014 ), kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved

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Address: Kollam, Kerala, 691005

Order no.:[protected]/10/2018)
I ordered lcd with touch screen for iball slide brace x1 mini - silver (Complete assembly folder) code: et-folder[protected]
And paid rs: 2359 from my bank account. The next day i saw the order was cancelled and the money is transferred to their e-wallet. I requested for a refund to bank account. They informed me to wait for 15 days and now the 15 days over. I am doing so many online purchases and i know no payment gateways would take this much time to refund the money.
I need help. I am attaching various screen shots of this transaction.

Nov 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353639 with maxbhi.com. Its already completely refunded from our-end by you only sir as we have a very simple process enabling you to do so in few clicks you can login to your account and request for refund to bank, as its already completely refunded from our-end and the Refund Bank Ref. #[protected], kindly check his with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 30, 2018

Updated by manu1965 I am very much appreciated your effort to send my Money back to my bank account. Just see how many complaints against you in this site. Or do you think they are fools to complain against you. I know I made only one mistake that I ordered you something. And kindly note the point that it was not my first online purchase. Don't tell me payment gateway problem. From all the complaints I know it is your regular business to list spareparts and say order cancelled, keeping money with you, who the hell are you to keep my money in your account without my permission. If the material not available, refund amount. And if your company is so great as you pretended, you would have given my money next day. So don't try to hide fraudulent activities like this. If you don't have money for rollover take bank loan. Don't try to play with others money, and acting big deals. I will complain to all possible way till I get my money back...give all details of your gateway transactions to me if you are genuine. I mean date and time, and reference nos for refund transactions.

Verified Support

Nov 01, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353639 with maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss.About your 2nd complain about refund of your amount, its already completely refunded from our-end by you only sir as we have a very simple process enabling you to do so in few clicks you can login to your account and request for refund to bank, as its already completely refunded from our-end and the Transaction type - New API Call, Refund RRN[protected], Amount of Refund - 2, 359.00 Rs., Settled Date[protected]:31:25. kindly check this with your bank by using the refund settlement details and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Dear friends,,..

Pls kindly don't fall on maxbhi's fake advertisements regarding their site... Their price is very low but never have that products with them,, even their site will shows human organs like kidney,, lever and bla bla... Becareful with them... Don't ever try to visit their site pls... My humble warning to all innocent peoples.. They don't know the meaning for cod,, because they never going send any goods to the buyers.

After two days of robbing your money, they simply send you a mail,, they searched your goods night and day but they couldn't findl
It,, they will refund your money to their wallet,, after that we have to take some nipple and have to keep it in our mouth go back to kindergarten...

Kindly do not visit their site pls...

Dec 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: 673639

Website: www.maxbhi.com

I ordered online using y Debit card ' Power IC for Samsung Galaxy Note N7000 smart phone. After finishing my payment I got sms saying that my Order was placed successfully. then next day I checked status, and found that, my Order was cancelled without letting me know! and the cash was deposited in their WALLET!
So I mailed them and they replied that this happens when they could not find the Ordered product, and that my Money is safe,...

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I had put order on maxbhi.com 13/09/2018 for my mobile lcd with touch total amount is 5942/- after placing order after some day they told product not available and money return back on ewallet after that i put a request for money back to my account on19/09/2018 7-8 times i called them they will deposit this week wait wait but already passed more than 1month still not deposited my money to my bank account...

Oct 30, 2018

Complaint marked as Resolved

Received money today in my bank account thank you consumer complaint

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Firoz Keshwani Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1272134 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. #[protected], kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Kushaan EvØke Kaushik

from Hoshiarpur, Punjab

Oct 31, 2018

Sir i made a refund enquiry on 3rd oct to which they said that i would be provided with the refund by 15 days in my bank account...but today after 17 days i have not received my refund yet...the are also not picking up my calls..plz help me for so. My order no. Is #1327741.

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Website: Maxibi.com

I ordered infocus bingo 21 mobile battery on maxibi and debited 1448 rs but they sent mobile. Charger for 297 rs what about battery but nobodies response to my amount i phoned to lot of times customer no:[protected] but they lifted and told me no stock battery how they escaped and cheated me. I don't please take action on this and will returned my amount my account please check and give reply. My name:geddam rajasekhar my mail id:[protected]@hotmail.com my mobile number: [protected] thank you sir

Jan 3, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Geddam Rajasekhar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion over call regarding your Order #1343359 with maxbhi.com and as refund is credited to you. I would request you to please mark the issue resolved .

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Website: www.maxbhi.com/contact-us.html

Dear customer support maxbhi

Order number 1270561. Inr 1569.00 not refunded to bank account. Please provide detailed gateway information and contacts. It is the responsibility of maxbhi.com to refund the money to my bank a/c in the same manner as i made the payment. Website says september 25th the money was transferred to my account. It is purely an absurd process of refund since it is more than 28 days. Your committed time being 15 days. Since this is a e-commerce site and i understand your call center is outsourced they keep saying gateway delay. Which is purely not acceptable.

Mahesh mj

[protected].

Nov 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mahesh M J Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1270561 with maxbhi.com. Its already completely refunded from our-end and the Refund Bank Ref. # - 986583, kindly check this with your and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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I have seen the above item in the display list and placed an order no.1353689 dated 12 oct 18 to purchase nokia 603 back panel. I have paid money rs.499/- though net banking. The firm put a message saying that your order is processing. After next day the firm messaged again that your order was cancelled due to non availability of item.
The money in question has not been still returned back to my back account.
Pl. Verify the issue and make sure the money be returned back.

Nov 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. G Sankararao Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1353689 with maxbhi.com. Its already completely refunded from our-end by you only sir as for refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support mail. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as already refunded from our-end by you only shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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karan singh m

from Delhi, Delhi

Oct 24, 2018

I receved sms from cancel micromax q 336 back body cover
10.09.18 but fund does not refund after til 22.10.18
Please deduct and refund my money
My name ..ashok kumar

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karan singh m's reply, Oct 23, 2018

KARAN SINGH MARWAL 23.10.18

karan singh m's reply, Oct 23, 2018

MY CREDIT LAST FOUR DIGIT N..3188

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Sent me wrong screen repetedly and would not reply my phones or mail
Order id is 1175753
Email id is [protected]@gmail.com

I want my refund of 2149

Lcd with touch screen for letv le 1s - gold (Complete assembly folder)
Code: et-folder[protected]
E-wallet price:2149

I want my full refud asap
It was there policy to refund witin 3 days but it has been 3 months no reply
So please do not buy anything from yhem they are fraud.

Dec 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Nov 02, 2018

Updated by saurav1989 order cancelled but still no refund or respond . well now it seems like i should go for some hard step and file a complain in police as well as a court case.
To which they have forced me to do.

Verified Support

Nov 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Saurav bihari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1175753 with maxbhi.com. Refund is completely processed from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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akatheabhay

from Dehra Dun, Uttarakhand

Oct 19, 2018

My order no 1347761 was cancelled due to some reason and refund was still not received to my bank account.

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akatheabhay's reply, Oct 17, 2018

maxbhi how many more days I have to wait for my refund

A

Ashish Ranjan.....

from Gurgaon, Haryana

Oct 22, 2018

Item not recieved but status shown as PSD, order no. #

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Ashish Ranjan.....'s reply, Oct 17, 2018

Very bad service for tracking, makes you feel helpless

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Address: Ernakulam, Kerala

Website: Maxbhi

Order number #1306604 which was placed on 29/09/2017 after installing the display we found it was not working damage display later submitted a request for replacement after minutes also their was return id #7804 a approved the request l have sent a courier spent rs 400 lam wating but not sent the product . l am calling but not answer . I am mail for maxbhi no replay

Dec 28, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by Renji Renjith.s Sir l am calling to maxbhi customer cear number he tell my order redy .
But my account not shipment id or tracking id not send why sir this maxbhi website is customer cheating website

Verified Support

Nov 27, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Renjith Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Your order is re-shipped and have been picked up by the courier company. The shipment has been shipped by "Blue Dart Express Ltd." with tracking number [protected].

To track the shipment, please visit URL: http://bluedart.in/?[protected]

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Renji Renjith.s

from Guruvayur, Kerala

Oct 22, 2018

Which status #1306604 replacement id #7804

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Address: New Delhi, Delhi

Website: www.maxbhi.com

I ordered a display for my Lumia 730 from their website and before ordering made a call asking if the replacement will be done in any issues arise. They said, all will be taken care of.

Still, I was skeptical but they sent me a 10% discount code and ensured good quality products are sent. With such fast responses on call and messages, I went ahead and ordered one.

The shipping was fast and I got the product the next day. While fitting the display panel, I noticed the top glass digitizer is loose and protruding outside the housing. I was able to power on the LCD, but since the top glass was out of its place, the back panel couldn't fit and power keys and volume keys are misaligned. I have attached the images clearly showing the issue. If I am not able to use hardware keys with this panel, How can this be justified as a compatible product.

On top of all this, they have sent a low-quality LCD instead on an OLED panel but charged for the same. OLED panels are more expensive. Also, there was no Nokia Logo present on the top glass which I was happy to ignore if things worked fine.

Strange thing is I am not able to understand why they refused to replace it. There are minor manufacturing defects which can be easily sorted at the factory. Hence, they aren't losing any money here.

With such a harassment, I no longer wish to replace the product but just get my money back. They can keep the shipping fee if they want.

I have also attached my communication with them. Apart from that numerous calls were made.

Nov 26, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 23, 2018

Updated by pankajupadhyay05 order id 1352346 and email id is [protected]@gmail.com

Oct 25, 2018

Updated by pankajupadhyay05 I don't see any response from your side. The panel cost me 3000 rupees, had to pay 600 to a technician to fit it in place. It's cracked on minor pressure. The brightness remains stuck at max. It's a very poor panel. I will highly appreciate if you can refund the money and even take the entire phone. It's unusable for me.

Verified Support

Oct 26, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Pankaj Upadhyay,

We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 26, 2018

Updated by pankajupadhyay05 How can I mark this as resolved when your so called compatible product had issues and you refused to replace it even after seeing the problem. Third class product and third class product. Will try my best to ensure no one buys and suffer from you. Cheap and ignorant company. Why did you even send the display, an empty package would have been more beneficial. To all users, never in your dreams use their service. Pathetic losers. Take and enjoy the money. I am not going bankrupt with 3000 rupees

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Address: Hyderabad, Andhra Pradesh, 500018

Website: www.maxbhi.com

I have placed a order on maxbhi for a display and thry first said that it will br delivered within 3 days later i received a email stating that my order was cancelled and noe they refunded the money to their wallet which is of no use to me and when i requested to transfer the money to my bank then they monry in the wallet became zero and its been 16 dayd and still i did not receive any money, maxbhi is a fraud website to cheat people and and earn money on other people's sweat and blood.

Nov 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: Chennai, Tamil Nadu

Website: Maxbhi.com

I had ordered a screen combo of Lenovo and paid an hefty amount of 2000+ rupees via Visa debit card . After some days they said that the order has been cancelled and the Money is been refunded to the bank account . It's been nearly more than 21 days since the cancellation and I have not yet received the amount promised by the bank account . Pls do the needful as soon as possible as the amount is not small . My order ID is 1293730. Called customer service and they don't seem to be helpful as they say that the money has been refunded but the bank doesn't shows it . It's irony that I should trust maxbhi instead of Canara bank .

Nov 17, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nizamudheen Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1293730 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. As its already completely refunded from our-end by you only and the Refund Bank Ref. # - 945433, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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YATHA11

from Razole, Andhra Pradesh

Oct 16, 2018

Order no 1315726. Was cancelled the amount was in wallet please transfer to my bank account

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Address: Puri, Odisha, 752001

Sir,
I have paid an amount of rs. 719/- against the order id 1328592, for order for trio t5000 battery. As the said order was cancelled & the battery has not been supplied, kindly refund the amount to my bank account.in this regard, a message was received on 10.02.2018 from maxbhi.com.

Ramesh ballav sahoo,
C/o - ramamani bhawan, near mausimaa temple, grand road, puri., odisha, 752101.

Contact no - [protected]

Nov 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Oct 15, 2018

Updated by Ramesh Ballav Sahoo Sir,
I have paid an amount of Rs. 719/- against the order id 1328592, for Order for Trio t5000 Battery. As the said order was cancelled & the battery has not been supplied, kindly refund the amount to my bank account. In this regard, a message was received on 10.02.2018 from maxbhi.com.

Verified Support

Oct 16, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. RAMESH BALLAV SAHOO Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1328592 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support mail. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: Www.maxbhi.com

Never buy this product,
I bought this full body housing, very cheap quality, infact the back cover they provide has big hole at the flash light area, which should be cover with glass, it's just through hole when you put this cover,
What non sense is that, this phone is water resistant phone and how can they provide this 3mm whole on back cover.
Also when i complained and asked for replacement maxbhi clearly denied saying,
We don't sell original company products they are from local suppliers, so we cannot replace or refund,

How cheap response

I had to loose rs. 1435/- for this non sense product.

Please don't buy
They don't have option to show pics in review

Call me if you have doubt. [protected]

Dec 3, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nitesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1298354 with maxbhi.com. Correct product has been delivered to you. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: Kanpur, Uttar Pradesh, 208016

Website: www.maxbhi.com

I had ordered a screen from this site and had to pay online. Later they cancelled my order and put the money in their 'e-wallet'. They said they didn't have the product so they can't deliver it. So i asked them to transfer it into my bank account. It's been more than a month and i haven't recieved the money yet which was about rs 2500. I have already called them 7 times and mailed them thrice to expedite the refund process. My money has been transferred to some e-wallet on their site which i can't even transfer to bank account. This company is highly fraudulent and needs to be shut down.

Nov 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mohammad Boorhan Rashid Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1269906 with maxbhi.com. Its already refunded from our-end and the shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Sksujan303

from Darbhanga, Bihar

Oct 16, 2018

Hello sir my name is sk serafot presently i order a display in maxbhi.com order id #1325661.but they never send my product i paye 1499 rupees.i want my mony back...Cancel my order and give me my mony back

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Address: Bangalore, Karnataka, 560099

Website: www.maxbhi.com

Order number 1269752 which was placed on 12th sept 2018. After installing the display we found it was not working fine later i have submitted a request for replacement after 4 days also their was no information later i have called their customer care team and explained the problem after talking for long time (15 mins) finally they agreed to replace the item & they have approved the replacement request on the same day i have sent a courier through professional courier i have spent rs 100/- for sending the faulty item and i have received the same item which was sent by me. I have received the same piece on 13th oct 2018 with additional sticker pasted on it touch no work. I have uploaded the images and video.

+1 videos

Nov 26, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G,
Apologies for the inconvenience caused.

But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

The warranty seals has been removed from the product
The protection film / clear film has been removed or tampered with.
The gumming has been removed / used.

As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 15, 2018

Updated by Purushothaman.g hey stupid find the image what it is a seal or not???
without opening how you will fix it????
if the water is stored in a can & it is not in opened condition how you will drink the water???
Don't say silly thing if you don't know any thing. Do you know the spelling of mobile????

Verified Support

Oct 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G,
Apologies for the inconvenience caused.

But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 22, 2018

Updated by Purushothaman.g at least it was some how working before but now it is not working..

Verified Support

Oct 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G,
Apologies for the inconvenience caused.
New product as replacement sent to you and the tracking id Blue Dart Express Limited - [protected], its delivered to you.

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 25, 2018

Updated by Purushothaman.g i have not received the new product it is old one only. That is to it is not working now.

Oct 27, 2018

Updated by Purushothaman.g what is the status?????

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Purushothaman.g

from Bengaluru, Karnataka

Oct 15, 2018

hey stupid. now it is not working you have scrapped it. If the above is correct who the hell are you to check and do the changes you should have called me. Do you have common sense????

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Website: www.maxbhi.com

I tried to order oneplus back door case. The payment got rejected by maxbhi and it said it will be refunded. The product was actually available at the time of making payment.

It's been more than two weeks now and i haven't got my amount refunded.

The customer service in maxbhi is very bad and they just throw their words without knowing the actual details of the product/refund date.

Never recommend shopping via maxbhi, as it takes around 12-15 days for refund, where i see there is no logic behind it.

Nov 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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