Maxbhi / Elcotek Telecom Complaints & Reviews

I had put order on maxbhi.com 13/09/2018 for my mobile lcd with touch total amount is 5942/- after placing order after some day they told product not available and money return back on ewallet after that i put a request for money back to my account on19/09/2018 7-8 times i called them they will deposit this week wait wait but already passed more than 1month still not deposited my money to my bank account...

I ordered infocus bingo 21 mobile battery on maxibi and debited 1448 rs but they sent mobile. Charger for 297 rs what about battery but nobodies response to my amount i phoned to lot of times customer no:[protected] but they lifted and told me no stock battery how they escaped and cheated me. I don't please take action on this and will returned my amount my account please check and give reply. My name:geddam rajasekhar my mail id:[protected]@hotmail.com my mobile number: [protected] thank you sir

Dear customer support maxbhi

Order number 1270561. Inr 1569.00 not refunded to bank account. Please provide detailed gateway information and contacts. It is the responsibility of maxbhi.com to refund the money to my bank a/c in the same manner as i made the payment. Website says september 25th the money was transferred to my account. It is purely an absurd process of refund since it is more than 28 days. Your committed time being 15 days. Since this is a e-commerce site and i understand your call center is outsourced they keep saying gateway delay. Which is purely not acceptable.

Mahesh mj

[protected].

I have seen the above item in the display list and placed an order no.1353689 dated 12 oct 18 to purchase nokia 603 back panel. I have paid money rs.499/- though net banking. The firm put a message saying that your order is processing. After next day the firm messaged again that your order was cancelled due to non availability of item.
The money in question has not been still returned back to my back account.
Pl. Verify the issue and make sure the money be returned back.

Sent me wrong screen repetedly and would not reply my phones or mail
Order id is 1175753
Email id is [protected]@gmail.com

I want my refund of 2149

Lcd with touch screen for letv le 1s - gold (Complete assembly folder)
Code: et-folder[protected]
E-wallet price:2149

I want my full refud asap
It was there policy to refund witin 3 days but it has been 3 months no reply
So please do not buy anything from yhem they are fraud.

Order number #1306604 which was placed on 29/09/2017 after installing the display we found it was not working damage display later submitted a request for replacement after minutes also their was return id #7804 a approved the request l have sent a courier spent rs 400 lam wating but not sent the product . l am calling but not answer . I am mail for maxbhi no replay

I ordered a display for my Lumia 730 from their website and before ordering made a call asking if the replacement will be done in any issues arise. They said, all will be taken care of.

Still, I was skeptical but they sent me a 10% discount code and ensured good quality products are sent. With such fast responses on call and messages, I went ahead and ordered one.

The shipping was fast and I got the product the next day. While fitting the display panel, I noticed the top glass digitizer is loose and protruding outside the housing. I was able to power on the LCD, but since the top glass was out of its place, the back panel couldn't fit and power keys and volume keys are misaligned. I have attached the images clearly showing the issue. If I am not able to use hardware keys with this panel, How can this be justified as a compatible product.

On top of all this, they have sent a low-quality LCD instead on an OLED panel but charged for the same. OLED panels are more expensive. Also, there was no Nokia Logo present on the top glass which I was happy to ignore if things worked fine.

Strange thing is I am not able to understand why they refused to replace it. There are minor manufacturing defects which can be easily sorted at the factory. Hence, they aren't losing any money here.

With such a harassment, I no longer wish to replace the product but just get my money back. They can keep the shipping fee if they want.

I have also attached my communication with them. Apart from that numerous calls were made.

I have placed a order on maxbhi for a display and thry first said that it will br delivered within 3 days later i received a email stating that my order was cancelled and noe they refunded the money to their wallet which is of no use to me and when i requested to transfer the money to my bank then they monry in the wallet became zero and its been 16 dayd and still i did not receive any money, maxbhi is a fraud website to cheat people and and earn money on other people's sweat and blood.

I had ordered a screen combo of Lenovo and paid an hefty amount of 2000+ rupees via Visa debit card . After some days they said that the order has been cancelled and the Money is been refunded to the bank account . It's been nearly more than 21 days since the cancellation and I have not yet received the amount promised by the bank account . Pls do the needful as soon as possible as the amount is not small . My order ID is 1293730. Called customer service and they don't seem to be helpful as they say that the money has been refunded but the bank doesn't shows it . It's irony that I should trust maxbhi instead of Canara bank .

Sir,
I have paid an amount of rs. 719/- against the order id 1328592, for order for trio t5000 battery. As the said order was cancelled & the battery has not been supplied, kindly refund the amount to my bank account.in this regard, a message was received on 10.02.2018 from maxbhi.com.

Ramesh ballav sahoo,
C/o - ramamani bhawan, near mausimaa temple, grand road, puri., odisha, 752101.

Contact no - [protected]

Never buy this product,
I bought this full body housing, very cheap quality, infact the back cover they provide has big hole at the flash light area, which should be cover with glass, it's just through hole when you put this cover,
What non sense is that, this phone is water resistant phone and how can they provide this 3mm whole on back cover.
Also when i complained and asked for replacement maxbhi clearly denied saying,
We don't sell original company products they are from local suppliers, so we cannot replace or refund,

How cheap response

I had to loose rs. 1435/- for this non sense product.

Please don't buy
They don't have option to show pics in review

Call me if you have doubt. [protected]

I had ordered a screen from this site and had to pay online. Later they cancelled my order and put the money in their 'e-wallet'. They said they didn't have the product so they can't deliver it. So i asked them to transfer it into my bank account. It's been more than a month and i haven't recieved the money yet which was about rs 2500. I have already called them 7 times and mailed them thrice to expedite the refund process. My money has been transferred to some e-wallet on their site which i can't even transfer to bank account. This company is highly fraudulent and needs to be shut down.

Order number 1269752 which was placed on 12th sept 2018. After installing the display we found it was not working fine later i have submitted a request for replacement after 4 days also their was no information later i have called their customer care team and explained the problem after talking for long time (15 mins) finally they agreed to replace the item & they have approved the replacement request on the same day i have sent a courier through professional courier i have spent rs 100/- for sending the faulty item and i have received the same item which was sent by me. I have received the same piece on 13th oct 2018 with additional sticker pasted on it touch no work. I have uploaded the images and video.

I tried to order oneplus back door case. The payment got rejected by maxbhi and it said it will be refunded. The product was actually available at the time of making payment.

It's been more than two weeks now and i haven't got my amount refunded.

The customer service in maxbhi is very bad and they just throw their words without knowing the actual details of the product/refund date.

Never recommend shopping via maxbhi, as it takes around 12-15 days for refund, where i see there is no logic behind it.

I ordered the product on 7th october of samsung corby display, today on 12th i received the order, but they had sent me the defective piece
Order number : 1344383
I put on replacement, but they declined saying that warranty seal is broken, but none of the thing is broken, it is there as it is and the customer care people also argueing saying that you had remove the warrenty seal, im putting the image of the product also.

Respected sir/madam

I'd ordered the full housing body of nokia x3-02 and i'd payed the full amount at the time of transaction and yesterday that is on 10th october i'd received the courier and after that i'd seen it by opening then i came to know that there wasn't any product in that it was simply an empty box with polythene cover... Really it was the worst experience please respond immediately and take the immediate action/remedy

#1333528 and #1333529 are y order id on maxbhi. The product status is canceled and the money added to e wallet. Then i ordered another with id #1339441 using these wallet money. These also cancelled. The don't providing money back to bank. They shows product is available when booking and after booking they says that the product is not available in inventory.

I have ordered lcd touchscreen for xiomi note 4 32 gb by mistake inspite of ordering the lcd touchscreen for xiomi note 4 64 gb. With in 1 hour time, i have sent mail to the support team to cancel the order #1352155 and credit my ewallet so i could order the correct product. But my request was not considered at all, i tried to contact the support team and no response from the support team. Now the order status is showing order shipped.

There is no option in their system to cancel the order.

On[protected] i ordered a gionee elife s5.1 back panel vide order no #1335929 from maxbhi.com. On[protected] i received the item. After receiving the item i noticed that the flashlight glass cover is missing in the back panel. I immediately placed a replacement request. They declined the request. Without flashlight glass cover the product is useless. Hence i contacted the customer service center for return, but they are telling return is not possible as per company policy. At the time of purchasing if they told me that return isn't possible, i would never have purchased from their website. They are cheating innocent customers by declining returns from customers. Please take necessary measures to ensure return.

I have ordered for a mobile battery for rs.1369/- on 04.09.2018. They have charged me rs.1416 including delivery charges. Then they themselves cancelled the order for want of suppliers and notified me about the refund.

Even after so many requests and reminders, till now i have not get the refund.

They seems to be cheating public through the ewallet. Please help me to get my money back. Please don't buy anything from maxbhi.com you will oose your money. I have been asked to wait for 15 days. But even affter a lapse of 45 days they have not effected the refund.