Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Ghaziabad, Uttar Pradesh

Website: www.maxbhi.com/about-our-company.html

I placed an order of Rs1712 on this website, I was notified that seller will be unable to ship in time therefore they are cancelling order & placed money in e-wallet of their website.
After I clicked on refund to bank, first I recieved a message that it will be refunded in7-10 days, after 10 days, their website mentioned it will take 10-15 days, today 17 days have passed since date of refund & no money is transferred into the bank account yet.
Even after complaining on their website no action is taken yet

+3 photos

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 16, 2018

Updated by Sholi My order number is 1037753
& I have uploaded screenshots for more details

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sholi Singh Jindal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1037753 with maxbhi.com. Its completely refunded from our-end by you only and the Bank Ref. # - 681922, kindly this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Jagatsinghpur, Odisha, 754142

Website: www.maxbhi.com

Sir,
With due respect I like to lodge my complain that I have purchased a lava mobile model- kkt+40power LI rechargeable battery online vide Oredr ID-1048752# @ Rs 370.00 on 27.6.2018 from Maxbhi, com. Later [protected]@Maxbhi.com communicated me that indented product not available so said amount has been transfered to their e-wallet with out transfering the said amount to my SBI debit account, please instruct them to expedite my issue warfooting to refund said amount to my debit account earliest possible. I have already sent photo copies of the transactions to your kind perusal through e-mail. Now also sending some attachments in the support of my complain.
with regards, C.R.Sahoo/13.07;2018

+2 photos

Aug 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chitta Sahu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1048752 with maxbhi.com. As we received your request to refund to bank over mail. We had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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vishwanath bh

from Bengaluru, Karnataka

Jul 19, 2018

Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem
please send my money back to my account

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A

Adam Maila

from Latur, Maharashtra

Jul 19, 2018

Dear/ sir 20 days over my amount as not be refund, this my order number
1045605 and refund amount is Rs - 1693. if call to your costumer they are not receiving my call.

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I Ordered a Motorola Moto E2 Touch Digitizer on 11th of July 2018 and opted a one day delivery(Order #1081852) i.e., it is supposed to be delivered today.The order has been placed 36 hours ago now and the Order status is PSD (What?????) and the shipment history is just blank and just stating 'No Shipments Found'.This website is giving no means to track our order and there are so many compliants about this website.I absolutely have no idea about what i should do next.

+2 photos

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Venunadh veeralanka Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1062181 with maxbhi.com. This order has been cancelled from our-end on your request as your ordered for wrong product. Please let us know if there is anything else we can help you with ( you can write an email to [protected]@maxbhi.com or you can call us on [protected] ). Also i would request you to please mark the issue resolved.

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Address: 363020

Website: Maxbhi.com

Hello I am ashvin Vaghela Mene maxbhi.com par se Moto c plus ka back panel cover magvaya tha Mene order kiyatha 2 July ko or muje bataya Gaya tha ki Aapka product 6 July ko aa jayeha Mene BLUE DART courier service ke office pe visit kito unone kaha esa koi parcel Aaya hi Nahi hemera order id he..#1060616...Mene rs.485 ka payment Kiya he lekin koi answer Nahi de Raha he plz muje refund dilado...

Aug 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ashvin Vaghela Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1060616 with maxbhi.com. Its completely shipped from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Ashvin Vaghela

from Ahmedabad, Gujarat

Jul 19, 2018

Mene 2 July ko Moto c plus ka back panel cover magvaya tha maxbi.com par se muje 6 July ko aane ka kaha tha lekin abhi tak Nahi Aaya so plz refund my money RS .485 in my account.

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BhanuGopal

from Hyderabad, Telangana

Jul 19, 2018

I have Ordered SGH T -509 mobile battery with ID #776668 on[protected]. They told the stock was not after transferring the amount and sent it to my wallet of Maxbhi. Then I asked to transfer back to the account from which I sent to they. They told they will do and till today I didn't receive the amount. Please do the needful.
Thanking You.

don't get product - Comment #3160959 - Image #0

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Address: 680689

I have purchased iball tab tampered glass. But this seller has not shipped this item yet. I have contacted their customer care service twice . But no reply. I have paid rs.257 for this item. They cheated me. I lost my money. THIS IS A NO 1 FRAUD COMPANY. Don't buy anything from this seller and don't lost your hard earned money.

order id 1062181

order date (03/07/2018)

CODE: ET-TEMPERED-144669

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sreeraj k . r Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can Order #1062181 with maxbhi.com. Its completely shipped from our-end and tracking id is Delhivery Courier[protected], also this has been delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Jhajjar, Haryana, 124507

I had ordered an earphone from this site .It was a prepaid order so my money had got deducted earlier .Many days have passed but no any information has been provided to me about my order .At last i have cancelled my order by calling customer care attendant. No any confirmation message is provided to me yet same as before. Please send my money back .I will be very thankful for this kind act. ...THANKS

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: 560070

Website: www.maxbhi.com

Hi I have requested for refund of 448.98 for order # 1035709 and I got a mail that maxbhi will refund my money with in 7-10 working days on June 23 2018 and I still haven't receive any amount in my account. Please process this request as soon as possible...

Greetings from Maxbhi.com,
We are writing to confirm that your refund for Rs. 448.98 has been processed for your Order # 1035709.
The payments will be reversed and credited back to your account in sometime via the payment gateway which was used to make the payments at the time of ordering. If you paid for your order using credit/debit card or net banking, it may take up to 10-15 business days for your bank to credit the refund amount to your account.
For any further query or information, please email us at [protected]@maxbhi.com

Aug 10, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ritesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1035709 maxbhi.com. Its completely refunded fro m our-end and the Bank Ref. #90473663, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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N

Nischay rko

from Visakhapatnam, Andhra Pradesh

Jul 19, 2018

I orderd for samsung mega GT19152 battery and paid 418.60 rs using debit card they dedected money from my account and showing unpaid order soo please return my money please .I ordered on 06/07/18 and they deduct money from my account on 4 37 pm my order id is #1071181

ordered tablet battery refund not yet processed - Comment #3161108 - Image #0

ordered tablet battery refund not yet processed - Comment #3161108 - Image #1

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Nischay rko's reply, Jul 7, 2018

Plzz help me

Nischay rko's reply, Jul 7, 2018

Please give back my money

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Address: Ghaziabad, Uttar Pradesh, 110093

Website: Maxbhi.com

I have placed order in 30/06/2018. And i found this product is not compatible with my device so i just call the customer care and cancelled the order but customer care representative put other request. I don t see any cancellation or refund request. I have follow up many times with the maxbhi.com also call many time but they are not returning my money back.

Seems like this is fraud company.

Could you please take intimidate action on maxbhi.com.

Thanks

+2 photos

Jul 9, 2018

Complaint marked as Resolved

very bad experience with maxbhi.com. i dont want the product but they forcefully delivered the product.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Pardhi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1055766 with maxbhi.com. Its completely shipped from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jul 05, 2018

Updated by golu123@ Hi

As discussed i want cancel this order and refund my money back but you guys forcefully shipped the item after my post discussion. so this is totally fraud site .You guys just shipped the parcel with wrong track id if i just open the bluedart tracking and try to track the item its showing ([protected]) Ref no or airway bill no is invalid. Please find the attached snapshot.

If you guys will not returned my money back then i will again raise the complaint in Consumer forum as well i will put this case in to the cyber cell.

Please take immediate action on this.

Thanks

Verified Support

Jul 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Pardhi Sir ... As i can check your Order #1055766 with maxbhi.com. Its completely shipped and delivered to you from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi

Website: www maxbhi.co

I had placed order for celkon q455 fullbody housing on[protected] at the time of order they show on site if ordered it shall be delivered in 2-3 days but every time it gets cancelled nearly 4 times i had placed the order but shortiy it gets cancelled my order no is 1016663 it is therefore requested to the public be aware of such fraudent companys & when we call them they take 10-15 minutes to lift the call i had called them nearly 10 times it was my horrible experience with the maxbhi com company

Aug 3, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kondal Reddy Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1016663 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call . Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Ashok kumar meghvanshi

from Jaipur, Rajasthan

Jul 2, 2018

Sir i buy ivoomi i1s mobile spare part toch disply combo pack.my order no.1011190.my order cancelled shiping problems.i doing all process money transfar to my paytm account.15 days is completed but my money is not reseverd to my account.maxbhi call centre not take my call.please send my money my account

unethical behaviour 7 I want refund of my amount - Comment #3144972 - Image #0

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Ashok kumar meghvanshi's reply, Jul 1, 2018

My order no.1011190 is cancelled shiping problems.so i can do money transfar in my account .i completed all process to transfar money in paytm account.15days completed but my money is not received in account.orders prize 1693rupis please refunding my money in my account.

C

Chittaranja sahu

from Paradip Garh, Odisha

Jul 19, 2018

Sir
I had placed an order to purchase Lava kkt+40 power LI battery @ Rs 370.00 neither cash nor battery was sent to my address. Kindly sir instruct this party to expedite my issue earliest.
your's faithfully, C.R.Sahoo

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S

Sn amazing

from Kolkata, West Bengal

Jul 19, 2018

I want shopping adcon mobile but wrongly shop other.
And my order ID-#1073168 please cancel.I want to cancel, but I can't
And refund my case in my account

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Address: Bangalore, Karnataka, 560068

I have ordered a mobile spare parts on 2nd and 4th june. They took the order only with online money transfer. The next day they have cancelled the order for themself and they had committed to refund within 10 to 15 working days. My amount is not yet been created. And they are saying it has been transferred. I have even mailed my bank details also. There is respond and they are not mailing the details of transaction.
Below is the order details of the same.

The order # 990930. Refund is still pending and no proper details of refund has been submitted for the same. Is this company a bogus company. This is the second time it is happening.

Kindly respond and do the need full.

Regards
Madan singh

Aug 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Preethi singh ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #990930 with maxbhi.com. Its already completely refunded from our-end by your only and Bank Ref. # - 388163, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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beheragopi

from Delhi, Delhi

Jul 6, 2018

As money has not been yet got me, my order no 1034440.dt 21/06/2018
this is a fraud company..

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S

S.immanuvel

from Adur, Kerala

Jul 10, 2018

Maxbhi company fraud your cheating.i am product amount 362.25 successful.u message unsuccessful. Very fake

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Sir., i had placed an order for touch plate for hi-tech air a7 on 04/06/2018.& my order no 986933. But ideas told that item was not available. Then they transferred my money to maxbhi swallet which i further opted to be transferred to my bank account. It was told that money was initiated to be transferred to my account but same has not been transferred even 19 days already have passed.

Jul 26, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Biswajit Mahato Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #986933 with maxbhi.com. Its completely refunded from our-end and the Bank Ref. #- 146352, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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beheragopi

from Delhi, Delhi

Jul 2, 2018

I was placed an order ID no 1034440 on 21/06/2018, 6.30pm. But I checked today on 25/06/2018 at 8.30pm, it was updated for cancelled. OK fine,
however, my paid money thro net banking can not received. Pl. expedite more as soon as possible.
Thanks.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.maxbhi.com

I had ordered maxbhi.com for display of my mobile with order id #993911 on 05/06/2018. I payid bill amount quick through net banking. After 5 days i got a message from the dispatch company (Blue dart) that they have delivered my product to some dhananjay. I immediately i called the maxbhi help center where i got assurance of addressing the problem within 24 hours. I did not hear from them at all for days. I myself identified the blue dart, where after hours of struggle and irresponsible behavior i received the order on 14 june 2018. Finally i went to the shop on 15th to fix it on my phone but got to know that the product was defective. I again filed a complain and requested for a refund which they say is not possible. I have the bill and a defective product with me which has been delivered late according to their advertisement, if they deliver late then 100% of the refund should e there to the customer. I would request to give my money back. So that i can get over with this painful episode and harassment forever.

Jul 21, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Divya Sharma ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #993911 with maxbhi.com. Sir your order has been delivered according to your order which is correct. So kindly mail on us on [protected]@maxbhi.com or you can call us on +[protected] if there is any issues with the product so that we can help as per our terms and conditions in replacement, buy back/ return of any item is not possible. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: New Delhi, Delhi, 110005

I ordered a touch digitizer for nokia 625 and its body kit.
They tell me that the order will delivered till 18june but its 19 already and its like i never get this order.
I searched the web and saw that everyone buying products from this company faced problems and also i saw some people complaing that the company is a fraud.
How could a company doing such horrible frauds not get banned from internet???

I...

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Address: Belgaum, Karnataka, 590001

Website: maxbhi

Order # 1006942
(10/6/2018, 06:59 pm)
status : PSD
I have ordered for the first time and i got proud ... such a shame on this site maxbhi ...
3rd class service bekkar There is no replay no responce i just want to know about my order ...
refund my money to my account
profile name zakir baig... i want quick respoce

+1 photos

Jul 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 18, 2018

Updated by zak baig sry its not a proud its a big froud

Verified Support

Jun 23, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Zakir Baig Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1006942 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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B

Being Momin

from Bengaluru, Karnataka

Jun 21, 2018

I have place an order for micromax x409
Back cap Rs 260 the delivery date was 14 of June but it is not delivered to me and I have check the States is cancelled...
Please refund my amount

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M

Manish201

from Balotra, Rajasthan

Jun 22, 2018

My order id 1014835 not recived 16 june 2018 .plz earliest my oder sent my address.

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C

Cyril Roysten

from Coimbatore, Tamil Nadu

Jun 27, 2018

Maxbhi no1 fraud company dont buy anything from these company they are selling dead and defective product. They will tell you u can replace the item within month from the date of purchase.the real thing is they are using fake address.even i[censored] try for replacement u can't replace.so be careful to buy online goods from these type of fraud company.

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Website: www.maxbhi.com

Sir, i had placed an order for back penal of intex cloud flash mobile jon 26.05.2018, and my order no. Was #970279 but i was told that item was not available. Then they transferred my money to maxbhi e-wallet which i further opted to be transferred to my bank account. It was told that money was initiated to be transferred to my account but same has not been transferred even 22 days already have passed. Please get the grievances sort out for me.

Shall be highly thankful to you all.

Lokesh.

Jul 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Lokesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #970279 with maxbhi.com. Its completely refunded from our-end by you only sir and the Refund Bank Ref. # - 076684, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Indersingh Tanan

from Agra, Uttar Pradesh

Jun 22, 2018

Please send my back cover for zopo flash x plush. I have paid payment by paytm.

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J

Jagankasthuri

from Kanchipuram, Tamil Nadu

Jun 22, 2018

I ordered samsung ear phone but u sent riviera company.plz take it back.refund my amount

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Jagankasthuri's reply, Jun 14, 2018

Poor product, I Order samsung order
u sent otherproduct

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I have purchased "touch screen digitizer for lenovo k8 plus - black" from maxbhi thinking that its good indian startup and i can trust.

After receving the product it wasnt compatible. When im asking for return they are denying it.

I think its one among those cheating startup. Initiate the refund or replace the product.

Customer care is really non-sense and useless ppl they have. I suggest you to remove them if you really want more. They doesnt know how to speak. Bcz of them i guarantte you will loose 50% business.

I'm spreading awareness already "not to buy from maxbhi".

Jul 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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ganga_2924

from Robertsonpet, Karnataka

Jun 18, 2018

I had placed order on 8 june 18 for LCD with touch panel for NOKIA 6
My order status at maxbhi.com suggest as PSD. I had paid the the total amount of the product through maxbhi e wallet (₹ 1648.67 ) and remaining amount through my PAYTM (₹ 1213.69). Already three days gone. So please address my complaint and send the product as early as possible.

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Website: www.maxbhi.com

I ordered redmi 1s full body houing black for 400.47 inr. Website displayed item in stock even when it was not available and adter the payment later one day i received notification that item is not in stock and order is cancelled i made request for refund in bank still not received after 15 days. Even no response when requested for refund status.
Order id: #948557

Jun 12, 2018

Complaint marked as Resolved

Money is refunded

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Address: Ujjain, Madhya Pradesh, 456010

Website: www.maxbhi.com

Hi this is to inform you that i have ordered an apple iphone 6 lcd with display full folder order no:-#999725 about a week ago but till date there is no update on my order i also tried calling your several number including the customer care but there is no representative available.. I also tried calling the number from which i received a call that i[censored] place an order today we will give you extra 10% discount and now that number is also switched off since the day i have placed my order.. So i would ask u either refund my money back within two days from now i. E: 11/06/2018 or else deliver my order within 2days from today.. Also update the order status on maxbhi website..

+1 photos

Jul 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ruchir Nadkar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #999725 with maxbhi.com. Its completely shipped from our-end and the tracking id is Blue Dart Express Limited - [protected] . Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dear sir/ ma'am,

I'm writing this complaint to inform you that my order no. 950379 worth rs 1035.27 placed on 17th may was cancelled from your side on 18th may. The order status says that the amount is refunded and is credited to my account but it is not.

I've been trying hard getting in touch with you'll for my refund but i'm not able to. Tried calling customer care several times but there was no representative to answer my call.

I even made 3 refund status check request from your website but didn't get any reply from your side.

I would request you to look in the matter as a very serious concern and sort things out as soon as possible as it has been almost around a month since i'm running behind you'll for my refund.

Thank you!

Aseemsingh sodi

Jul 12, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 11, 2018

Updated by Aseem Singh Sodhi Dear Maxbhi representative. As I can see you have been notified about the complaint. I would request you to make my refund within next 7 days i.e till 17th June 2018. After which you will be liable to pay interest at the rate of 28% per month on the amount of 1035.27 to be paid by you. Will be mailing to your customer service team again within 24 hours about the notification for payment of interest by you'll after the grace period of 7 days.

Thank you!

Aseem Singh Sodi.

Verified Support

Jun 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aseem Singh Sodi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #950379 with maxbhi.com. Its completely refunded from our-end by you only sir and the Bank Ref. # - 249835, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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I ordered gionee x1 back panel but they are canceled my order why i don't know that and i am waiting for refund but i didn't received my refund my order i'd is #998663 it is of total amount 436rs.

I am really disappointed from your company what the bad service are u providing to customers very very very very very very bad

Resolve this problem

Jul 10, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sumit Mukherji Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #998663 with maxbhi.com. Its completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 52

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