Maxbhi / Elcotek Telecom Complaints & Reviews

Website: www.maxbhi.com/index.php?dispatch=orders.details&order_id=1094199

I ordered 2 products from maxbhi both the products went out of stock after few days and they said amount will be refunded within 10/15 days but even after waiting for 17 days i haven't received money yet and i am not even able to contact then kindly provide me justice.
The first order number isorder #[protected]/07/2018, 01:25 pm)
The second order number is order #[protected]/07/2018, 11:30 pm)

Sep 2, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthik Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Order #1090296, #1094199 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref #:[protected] of Order #1090296, Bank Ref #: [protected] Order #1094199, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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J

Joy Ram

from Kolkata, West Bengal

Aug 1, 2018

Dear Maxbhi Team,

I Transfer Money To Bank From Maxbhi Wallet but till now I didn't get my money,

details,
26/07/2018, 11:14 AM -379 Refund to Bank for Order #1103132
26/07/2018, 11:12 AM -1499 Refund to Bank for Order #1119946

please cheak it.

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Address: 641005

I have placed an order on this worst site "maxbhi.com" and they themself cancelled the order and the refund was processed in maxbhi wallet without my knowledge and while i am contacting the customer care told me to wait some more days or week to make the item in stock again and they started disconnecting and blocking my calls every day. Even though the product is not in stock they have show as the product is in stock at their website.

In order summary : now status has been updated as (Order has been cancelled and refunded to customer).
Still i have not paid a single paise from this website but status updated as
Refunded to customer i need an clear explanation from this website and payment refund...

Resolution needed - payment refund to my bank account in which the product is booked..

Order id - #1063645
Amount - rs.1435.41/-
Date of order - 03/07/2018, 05:20 pm

Aug 6, 2018

Complaint marked as Resolved

Today i have got an Call from Maxbhi.com from 9205693562 at 10.02 AM and Refused me that their company employees will never ask about the customer's Bank ATM card credentials and they informed me that my payment refund has been processed earlier than my complaint registered at INDIAN CONSUMER COMPLAINTS FORUM. They informed me that they will be dropping me an email regarding my payment refund reference number. Hence as per the discussion made i have received an call and email with the reference number with request to withdraw my complaint. I checked with the same and dropped an email to maxbhi with the contact details in which i received the calls earlier who demanded me about the ATM Credentials and about call which these employees used abusive languages. i have updated that i can even share the call recording in which the calls i received calls from maxbhi so far. Finally i have withdrawn the complaint as per the request from maxbhi.com today 06.08.2018 (10.02) AM and i confirmed that the payment received by 03.08.2018. A lot of Thanks to INDIAN CONSUMER COMPLAINTS FORUM for registering my complaint and made quick action which made me grateful and trustworthy...

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by vivekanandhan.j I have got an call from "maxbhi.com" ([protected]) right now (30.07.18 - 15.55). They have asked to withdraw the complaint and they are ready to refund me but they said that they required my ATM card Number, Expiry and CVV. I have asked the purpose of my ATM credentials including (CVV) to refund money. They have just disconnected my call right away...
I had never been treated like this from any other organizations "maxbhi.com" is Totally cheating public and trying to robbery public money...

Verified Support

Aug 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. VIVEKANANDHAN J Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call, please share the details with us regarding the call you received so that we can help you furhter and kindly check this refund with your bank by using the Bank Ref. # - 012357 and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 06, 2018

Updated by vivekanandhan.j Today I have discussed with maxbhi by 06.08.2018 : 10.02 AM ([protected]) as per the discussion i am dropping you the mail regarding the contact details in which i got a call from maxbhi.com ([protected]) on 30.07.2018 and ([protected]) on 02.08.2018. If required i can even share you the voice recordings for these calls...
I have Checked with my bank statements and i have got confirmed that the payment of Rs. 1435.41/-
has been credited to my account on 04.06.2018. Hence i withdraw my complaint...
I thank INDIAN CONSUMER COMPLAINTS FORUM for taking my complaint resolved the issues thank you once again...

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Address: Lucknow, Uttar Pradesh, 226001

Product description: lcd with touch screen for sony xperia xa dual - rose gold.
Ordered item: lcd with touch screen for sony xperia xa dual - rose gold.

But received white colour. We raised replacement request id: 6229 on 24/07/2018, 04:04 pm, but still no reversion till dt:.
Had a word with max bhi customer care; and i requested to change my white lcd, as on product description it was clearly mentioned rose gold, but they argued & told white lcd look good on rose gold mobile body set.
It was very pathetic experience from maxbhi. Plz do the needful on utmost priority.

Sep 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jul 30, 2018

Updated by meenu sisodia 1093434-product ID

Product description: lcd with touch screen for sony xperia xa dual - rose gold.
Ordered item: lcd with touch screen for sony xperia xa dual - rose gold.

But received white colour. We raised replacement request id: 6229 on 24/07/2018, 04:04 pm, but still no reversion till dt:.
Had a word with max bhi customer care; and i requested to change my white lcd, as on product description it was clearly mentioned rose gold, but they argued & told white lcd look good on rose gold mobile body set.
It was very pathetic experience from maxbhi. Plz do the needful on utmost priority.

Jul 30, 2018

Updated by meenu sisodia 1093434-product ID
Email [protected]@gmail.com
Ph No [protected]

Aug 03, 2018

Updated by meenu sisodia Response awaited!!

almost 2-weeks gone.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Meenu Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1093434 with maxbhi.com. If you received wrong color product, kindly mail us on [protected]@maxbhi.com or call us on [protected] so that we can help you further. Also i would request you to please mark the issue resolved.

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Address: Bhavnagar, Gujarat, 364002

Website: MAXBHI

I am rajat kumar, on 21st july i had ordered redmi 3s's touch screen. I had done payment with my debit card, after few minutes i got message of my order being un paid. Today i got message of my product being shipped so same day i requested them to cancel my order as i have already purchased it from local market. Now i don't need this either refund or give us other option to purchase from your site of same amount.

Aug 30, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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I am mypala sai, i booked order in maxbhi but unfortunety order canceled but amount not credited to e-wallet or bank a/c.
Order no : # 811024 date :[protected]

Please check the order amount and transfer to my debited paytm account

Conatct :
Mypala sai
+91 [protected] - (Hindi language)
+91 [protected] - (In telugu language)

Sep 7, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mypala Sai Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #811024 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund id :[protected], kindly check this with PayTM and do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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J

Jamsheer Ali

from Nadapuram, Kerala

Jul 31, 2018

Does anybody knows how to submit a fraud Case against maxbhi.com?

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Address: Ernakulam, Kerala, 682503

Website: www.maxbhi.com

I made an order of yu yureka plus black back panel on 21st july. I sent them a mail to cancel my order soon since i didn't find an option to do so on their website. I tried several time in the evening on their customer support, nobody took the calls. I tried again on 22nd asking if it's black panel or white. He assured it is black. I got a call on 23rd morning saying the product is a white, i told them to cancel the order and refund me. I see no signs of refund so i call the customer number that afternoon again and made it sure i was clear i wanted to cancel the order. I was told it would be cleared by evening of 23rd. It's 24th july evening as i write this, the shipping process is going on and there is no refund made till now. The customer care is not picking calls most of the time. I made payment of 339 rupees from my visa debit card.

My order details:
Order #1108682

Jul 28, 2018

Complaint marked as Resolved

They have forwarded the request to transfer the money back to my account. The seems to be resolved. Very slow response though. I was left dangling around without my cash or product for over 7 days. Today i received the call back regarding it after i posted the complaint here.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 28, 2018

Updated by Koala Boi I want you to cancel my order and refund my money to the wallet of 339 rupees. The product has not been delivered yet as of 28th July. Order #1108682.

Verified Support

Jul 28, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rajiv Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1108682 with maxbhi.com and refer to our discussion on call i had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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K

Koala Boi

from Ernakulam, Kerala

Jul 28, 2018

I called them again on 25th july 2018. The customer care guy told me it has already been shipped and that he can't cancel it now. They didn't pick my calls till 25th july. It seems to be a strategy played here. He assured it would be black back lid for YU Yureka but i highly doubt it will be.I am writing this as on 28th July 2018. I lost my 339 rupees paid via debit card. Please don't fall for this trashy website.

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Koala Boi's [Complaint's author] reply, Jul 28, 2018

My order ID is Order #1108682

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Address: 562107

I had ordered lcd with touch screen for motorola moto x play 32gb - black (Complete assembly folder) on 20th july 2018 & it should reach to my address on 21st july 2018 as they had promised
Still now i have not received my product & it is showing status - psd
I didn't get any shipment information as earlier they have promised to send the shipment via blue dart courier
I have searched through the web and found that everyone buying products from this company had faced problems and also some people are complaining that the company is a fraud.
After seeing that, it feels like i am also a victim of their fraud business

I have tried to contact on their email and phone but they are not replying.
My order number: #1105532...

21/07/2018, 08:02 pm status change
Under process #1 - psd
20/07/2018, 10:59 am status change
Approved - under process #1
20/07/2018, 10:57 am status change
Incomplete - approved
20/07/2018, 10:55 am create

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Debasish Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can Order #1105532 with maxbhi.com. Its completely shipped from our-end and tracking id is Blue Dart Express Limited - [protected]. Please let us know if there is anything else we can help you with ( you can write an email to [protected]@maxbhi.com or you can call us on [protected] ). Also i would request you to please mark the issue resolved.

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Website: www.maxbhi.com

I have placed an order on this worst site "maxbhi.com" and they themself cancelled the order and the refund was processed in maxbhi wallet without even knowing me and also the customer care told me to wait some more days or week to make the item in stock again and all they provide is lies only.
even though the product is not in stock they show the product in stock on website.
and the customer care are not receiving the calls tried almost every day seems like they are blocking number and not receiving the calls from me from my registered mobile number
resolution needed - refund my money back to me
order id - #1062772
amount - 533.72 Rs.
date of order- 03/07/2018, 11:57 AM

Jul 20, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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J

Jamsheer Ali

from Nadapuram, Kerala

Jul 26, 2018

Same problem is facing mine.

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J

jisnu karma

from Rusera, Bihar

Jul 26, 2018

I had ordered a touch digitizer of iball slide i701 on 15th of july. My order number is 1094070. After one week I got massage of cancellation of my order and my money is refunded as the form of points in machine.com's e-wallet. I want to refund my money in my bank account. So kindly refund my rupees 1029 in my bank account.

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Hello Sir,
My name is Shiva K, I ordered a Bluetooth keyboard for ipad 4 With screen guard Order id 1081127 at first there was no progress in shipping so i just called them up and enquired regarding my product and they replied me the product is out of stock and it'll be restocked in few days and i asked them its fine but i want exactly the same product as shown in image and even the guy who spoke to me agreed but later the product is shipped and they uploaded some images one is the product image and other is the packaging i was shocked to found that the product the dispatched is completely different so i called them up and enquired about this but instead they said the product is shipped and we cant do anything later they said u have warranty so u can request replacement but my replacement request was declined with a reason that the product is shipped and we cant undo it...
i need either that order to be replaced or my money back(Rs 884.65)...
images attatched...

Aug 27, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiva Konda Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1081127 with maxbhi.com. Kindly send the product back to us so that we can refund your complete amount ( you can write an email to [protected]@maxbhi.com or you can call us on [protected] ). Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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S

Shiva Konda

from Hyderabad, Telangana

Jul 28, 2018

No matter how many times i contact your customer support they wont respond and my replacement requests are declined saying there is no problem with the device shipped without even contacting me...and how can i believe that you'll refund my money after sending back the product

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Address: Chennai, Tamil Nadu, 623112

I am Buy Nokia 220 display and ear speaker on Maxbhi in 16/06/2018 @rs.650.Today date is 16/07/2018.one Month Gone.But I am Not Get My Order delivered.. I am contact Maxbhi customer care 2 times but not get valid response...in their track feature is Show Last Status update on 23/06... They eat my 650rs...They are Frauds... Don't Buy Anyone Anything On Maxbhi...

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Thinesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1022217 with maxbhi.com. This order has been delivered to you with the tracking id Delhivery Courier[protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

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Website: www.maxbhi.com

Respected Sir
I ordered samsung galaxy j5 power button, and the order is placed and money was deducted from my bank account, after few days the order is automaticaly canceled to the deler delivery, and i waited for the refund of my amount rs 360, also i requested many times to maxbhi for my refund, right now almost 20 days there will be no refund
my order id 1032853
reference number for refund status 72229
amount rs 360

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vaisakh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1032853 with maxbhi.com. Its completely refunded from our-end by you only and the Bank Ref. # - 000000, kindly this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Order no. #1022338 on 18/06/2018 but order cancel by you due to not available and money deducted. complain for return on 21 june 2018 not receive money back. if you have not product availability so why don't you show it's available you are doing fraud with customer i want my money back immediately. also your customer care no. is also fraud. can i go for consumer court for this problem. give me feed back. mob. no. [protected]

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ankit warghane Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1022338 with maxbhi.com. Its completely refunded from our-end by you only and the Bank Ref. #[protected], kindly this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Ghaziabad, Uttar Pradesh

Website: www.maxbhi.com/about-our-company.html

I placed an order of Rs1712 on this website, I was notified that seller will be unable to ship in time therefore they are cancelling order & placed money in e-wallet of their website.
After I clicked on refund to bank, first I recieved a message that it will be refunded in7-10 days, after 10 days, their website mentioned it will take 10-15 days, today 17 days have passed since date of refund & no money is transferred into the bank account yet.
Even after complaining on their website no action is taken yet

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 16, 2018

Updated by Sholi My order number is 1037753
& I have uploaded screenshots for more details

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sholi Singh Jindal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1037753 with maxbhi.com. Its completely refunded from our-end by you only and the Bank Ref. # - 681922, kindly this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Jagatsinghpur, Odisha, 754142

Website: www.maxbhi.com

Sir,
With due respect I like to lodge my complain that I have purchased a lava mobile model- kkt+40power LI rechargeable battery online vide Oredr ID-1048752# @ Rs 370.00 on 27.6.2018 from Maxbhi, com. Later [protected]@Maxbhi.com communicated me that indented product not available so said amount has been transfered to their e-wallet with out transfering the said amount to my SBI debit account, please instruct them to expedite my issue warfooting to refund said amount to my debit account earliest possible. I have already sent photo copies of the transactions to your kind perusal through e-mail. Now also sending some attachments in the support of my complain.
with regards, C.R.Sahoo/13.07;2018

Aug 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chitta Sahu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1048752 with maxbhi.com. As we received your request to refund to bank over mail. We had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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V

vishwanath bh

from Bengaluru, Karnataka

Jul 19, 2018

Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem
please send my money back to my account

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A

Adam Maila

from Latur, Maharashtra

Jul 19, 2018

Dear/ sir 20 days over my amount as not be refund, this my order number
1045605 and refund amount is Rs - 1693. if call to your costumer they are not receiving my call.

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I Ordered a Motorola Moto E2 Touch Digitizer on 11th of July 2018 and opted a one day delivery(Order #1081852) i.e., it is supposed to be delivered today.The order has been placed 36 hours ago now and the Order status is PSD (What?????) and the shipment history is just blank and just stating 'No Shipments Found'.This website is giving no means to track our order and there are so many compliants about this website.I absolutely have no idea about what i should do next.

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Venunadh veeralanka Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1062181 with maxbhi.com. This order has been cancelled from our-end on your request as your ordered for wrong product. Please let us know if there is anything else we can help you with ( you can write an email to [protected]@maxbhi.com or you can call us on [protected] ). Also i would request you to please mark the issue resolved.

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Address: 363020

Website: Maxbhi.com

Hello I am ashvin Vaghela Mene maxbhi.com par se Moto c plus ka back panel cover magvaya tha Mene order kiyatha 2 July ko or muje bataya Gaya tha ki Aapka product 6 July ko aa jayeha Mene BLUE DART courier service ke office pe visit kito unone kaha esa koi parcel Aaya hi Nahi hemera order id he..#1060616...Mene rs.485 ka payment Kiya he lekin koi answer Nahi de Raha he plz muje refund dilado...

Aug 13, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ashvin Vaghela Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1060616 with maxbhi.com. Its completely shipped from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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A

Ashvin Vaghela

from Ahmedabad, Gujarat

Jul 19, 2018

Mene 2 July ko Moto c plus ka back panel cover magvaya tha maxbi.com par se muje 6 July ko aane ka kaha tha lekin abhi tak Nahi Aaya so plz refund my money RS .485 in my account.

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B

BhanuGopal

from Hyderabad, Telangana

Jul 19, 2018

I have Ordered SGH T -509 mobile battery with ID #776668 on[protected]. They told the stock was not after transferring the amount and sent it to my wallet of Maxbhi. Then I asked to transfer back to the account from which I sent to they. They told they will do and till today I didn't receive the amount. Please do the needful.
Thanking You.

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Address: 680689

I have purchased iball tab tampered glass. But this seller has not shipped this item yet. I have contacted their customer care service twice . But no reply. I have paid rs.257 for this item. They cheated me. I lost my money. THIS IS A NO 1 FRAUD COMPANY. Don't buy anything from this seller and don't lost your hard earned money.

order id 1062181

order date (03/07/2018)

CODE: ET-TEMPERED-144669

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sreeraj k . r Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can Order #1062181 with maxbhi.com. Its completely shipped from our-end and tracking id is Delhivery Courier[protected], also this has been delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Jhajjar, Haryana, 124507

I had ordered an earphone from this site .It was a prepaid order so my money had got deducted earlier .Many days have passed but no any information has been provided to me about my order .At last i have cancelled my order by calling customer care attendant. No any confirmation message is provided to me yet same as before. Please send my money back .I will be very thankful for this kind act. ...THANKS

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: 560070

Website: www.maxbhi.com

Hi I have requested for refund of 448.98 for order # 1035709 and I got a mail that maxbhi will refund my money with in 7-10 working days on June 23 2018 and I still haven't receive any amount in my account. Please process this request as soon as possible...

Greetings from Maxbhi.com,
We are writing to confirm that your refund for Rs. 448.98 has been processed for your Order # 1035709.
The payments will be reversed and credited back to your account in sometime via the payment gateway which was used to make the payments at the time of ordering. If you paid for your order using credit/debit card or net banking, it may take up to 10-15 business days for your bank to credit the refund amount to your account.
For any further query or information, please email us at [protected]@maxbhi.com

Aug 10, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ritesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1035709 maxbhi.com. Its completely refunded fro m our-end and the Bank Ref. #90473663, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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N

Nischay rko

from Visakhapatnam, Andhra Pradesh

Jul 19, 2018

I orderd for samsung mega GT19152 battery and paid 418.60 rs using debit card they dedected money from my account and showing unpaid order soo please return my money please .I ordered on 06/07/18 and they deduct money from my account on 4 37 pm my order id is #1071181

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Nischay rko's reply, Jul 7, 2018

Plzz help me

Nischay rko's reply, Jul 7, 2018

Please give back my money

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Address: Ghaziabad, Uttar Pradesh, 110093

Website: Maxbhi.com

I have placed order in 30/06/2018. And i found this product is not compatible with my device so i just call the customer care and cancelled the order but customer care representative put other request. I don t see any cancellation or refund request. I have follow up many times with the maxbhi.com also call many time but they are not returning my money back.

Seems like this is fraud company.

Could you please take intimidate action on maxbhi.com.

Thanks

Jul 9, 2018

Complaint marked as Resolved

very bad experience with maxbhi.com. i dont want the product but they forcefully delivered the product.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Pardhi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1055766 with maxbhi.com. Its completely shipped from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jul 05, 2018

Updated by golu123@ Hi

As discussed i want cancel this order and refund my money back but you guys forcefully shipped the item after my post discussion. so this is totally fraud site .You guys just shipped the parcel with wrong track id if i just open the bluedart tracking and try to track the item its showing ([protected]) Ref no or airway bill no is invalid. Please find the attached snapshot.

If you guys will not returned my money back then i will again raise the complaint in Consumer forum as well i will put this case in to the cyber cell.

Please take immediate action on this.

Thanks

Verified Support

Jul 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Pardhi Sir ... As i can check your Order #1055766 with maxbhi.com. Its completely shipped and delivered to you from our-end and the tracking id - Blue Dart Express Limited - [protected]. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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