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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jul 1, 2025
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Maxbhi / Elcotek Telecom reviews & complaints page 54

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M
MOHAMMED Raoof
from Delhi, Delhi
Apr 24, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: Maxbhi

Hi, my son has ordered full body pannel for nokia e90 on 24/4/18 at 12:58am by mistake he has done that as the phone nokia e90 which i use to own is already dead. I want to cancel the order now at 1:21am. I have checked on the website of maxbi.com but there is no option to cancel the order. I have even checked on google but it seems there is no such option to cancel the order. The pannel cost 2989. So i request do the needful and refund my money back. My order number is 902546. Cost paid is2989.
Apr 26, 2018
Complaint marked as Resolved 
I got my money back.. Thanks all
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Mohammed Abdul Raoof Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #902546 with maxbhi.com, as per your request this order has been cancelled and completely refunded from our-end shortly it will be credited back to your account as per payment mode procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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    keshav786ktt
    from Shimla, Himachal Pradesh
    Apr 21, 2018
    Resolved
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    Address: Central Delhi, Delhi
    Website: www.maxbhi.com

    Dear sir/ mam

    My order i'd is. #894441

    I had ordered a product but till today the product is not shipped.

    They mentioned in their site that on[protected] product will be delivered to me.

    But they didn't shipped my product till today.

    How can you make such fake promises to your customers if you are not able to fullfill it.

    I need it urgently. Please shipped it asap.
    May 22, 2018
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Apr 21, 2018
    Updated by keshav786ktt
    #894441 is my order number

    i order a product and you mentioned 21st april 2018 as delivery date but till now its not dispatched. kindly dispatch it as soon as possible.
    Verified Support
    Apr 21, 2018
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. KESHAV RAI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #894441 with maxbhi.com. Its completely shipped from our-end and the tracking id of Delhivery Courier[protected] and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
    My name madhan I ordered good one f7 touch but after 24hr not available this item message than I chick e-wallet point return Ed my money but I transferred to bank after 20days no response pls chick my refound money to bank pls mi I'd #879314
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      R
      Rino Davis
      from Mavelikara, Kerala
      Apr 20, 2018
      Resolved
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      Address: New Delhi, Delhi
      Website: Maxbhi

      I have order a lyf black back cover for flame 7
      The order successfully placed but they cancelled saying that they don't have the product with them
      So initiated a refund request it's been almost 16 days no refund credited to my wallet freecharge
      Order i'd 863065
      I called the customer care so many times but no response
      I want my money back to my wallet
      Apr 24, 2018
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Apr 21, 2018
      Maxbhi / Elcotek Telecom Customer Care's response
      Dear Mr. Rino Davis Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #863065 with maxbhi.com. Its already completely refunded from our-end and the Refund Ref. # - 8kzhmlu6CEbjsd_6993082_1, kindly check this with -FreeCharge Wallet and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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        W
        William Sathianathan
        from Panaji, Goa
        Apr 20, 2018
        Resolved
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        Address: Nagpur, Maharashtra, 440013
        Website: www.Maxbhi.com

        Hi sir,
        I had purchased a samsung e 5 digitizer from maxbhi.com. Like most other consumers have complained they have cancelled the product without intimation of same. Now they are harassing customers/me with 10-15 days refund policy. Which is totally illegitimate and against consumer policy. Why should a customer wait for so long, if the company does not have the product then they should not put the aforesaid product on the website itself. Pls take cognizance of such fraudulent behaviour and take necessary action against the concerned company. I request the company to return the exact amount to avoid legal action with the above mentioned problem that i have faced. I write this message due to the disrepancy and negligence faced by other customer by the same company and to avoid the same.
        +2 photos
        Jun 18, 2018
        Complaint marked as Resolved 
        Subsequently within two days the payment was made to my account
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2018
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. William Sathianathan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #892906 with maxbhi.com. Its already completely refunded from our-end by you only sir as customers also can login to your account and request for refund to bank, shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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          M
          manemma
          from Paloncha, Telangana
          Apr 17, 2018
          Resolved
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          We orderd intex aqua R3+ panel on 4th april but we did not receive it till now

          we called for custmor care they said that we didn't paid the money but we got a message that we paid the money.
          money trancferd by thisTRANSFER ELCOTEK INDIA PVT LTD[protected] IGADGRVQT8 TRANSEFER TO 4 RS:542.00
          we called many times but no one responded so please give a responce about it
          +1 photos
          May 26, 2018
          Complaint marked as Resolved 
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Verified Support
          Apr 18, 2018
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
          Apr 25, 2018
          Updated by manemma
          yor theaf
          Apr 25, 2018
          Updated by manemma
          ma money dobbaru, itam papinchaledu
          Verified Support
          Apr 25, 2018
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
          I ordered mobile parts form maxbhi.com I ordered before 3 but also order not reach and I choosed delhivery.com delivery option when i check tracking option in delhivery. Com web page that's show wrong information

          intex aqua r3+ panel - Comment #3078847 - Image #0
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            K
            karav
            from Mumbai, Maharashtra
            Apr 16, 2018
            Resolved
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            Address: New Delhi, Delhi, 110005
            Website: www.maxbhi.com

            I ordered touchscreen digitizer for 373 rupees and wothi 1 and half hour they said product shippedwell this never happens as I ordered on sunday !! well that was my first clue and in the end they provided FAKE Tracking number for bluedart courier. I wanted to cancel my order but thy have provided no such option to customer because they are CHEATERS...
            Then i decided to mail the emails proided -No response
            I made calls on the number given - nobody picks
            FAKE CUSTOMER SUPPORT IVR- NOBODY PICKS...!!!
            I want to cancel my order and initiate immediate refund from these theives.
            I need my 373 rupees transfered back into my account my order number is -
            Order #[protected]/04/2018, 05:48 PM).
            I m an IT employee I am going to do Marketing worst possible marketing for this website...And if they are not refunding my money i will lodge a police complaint (I have done it earlier). I know where karol bagh office is !!
            +3 photos
            May 22, 2018
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2018
            Maxbhi / Elcotek Telecom Customer Care's response
            Dear Mr. Ravneet Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #887872 with maxbhi.com. This has been delivered to you and the Blue Dart Express Limited tracking id - [protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
            Maxbhi.com website is fake delivery, I ordered the display of Asus Zenfone Max Pro M1! not arrived yet and it may be showing fake delivery

            fake bluedart tracking number associated with my order and no provision to cancel my order. fake website !!! cheaters !! - Comment #3848322 - Image #0
            Asus Zenfone Max Pro M1 bill

            fake bluedart tracking number associated with my order and no provision to cancel my order. fake website !!! cheaters !! - Comment #3848323 - Image #0
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              Titus875
              from Delhi, Delhi
              Apr 12, 2018
              Resolved
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              Address: New Delhi, Delhi, 110045
              Website: www.maxbhi.com/earphone-for-lg-g-pro-2-d838-handsfree-in-ear-headphone.html?gclid=Cj0KCQjwh7zWBRCiAR

              Hi
              I am kulbhushan stays at palam colony Delhi near dwarka. I purchased a headset from Maxbhi website. I went with the product details on website. Description says it has good base, sound compatible with Lg g pro2 but after delivery, it was different from website of Maxbhi and faulty as well. Maxbhi says the pictures on website just a showoff
              +2 photos
              May 25, 2018
              Complaint marked as Resolved 
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2018
              Maxbhi / Elcotek Telecom Customer Care's response
              Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
              Apr 14, 2018
              Updated by Titus875
              The email ID - kulbhushan.[protected]@gmail.com

              order id - 877162

              Kindly refund the amound. The time i purchased the order the price was 253.90 but they charge me 290.53 they just swaped the digits.

              Apr 22, 2018
              Updated by Titus875
              Hi,

              As suggested by the seller I returned the product but Maxbhi didnt return my money and they just kept it with them. We cant trust on website to purchase anything. This is the worst online supplier I ever seen in my life. I spent money on courier too much time consumed and now Maxbhi not paying me money back. I spent money on this product by netbanking and I need money into my bank account the same way.

              First the product was different from the website, second Maxbhi overcharged me on the product not as per website, 3rd the product was faulty.

              Maxbhi, converted the same amount into ewallet points. they saying this is the way they refund. Indirectly its a fraud now what I buy from their website nothing is genuine their all gimmik and show off on website u cant even guaranteed what they will send you.

              Regards
              K Massey
              Verified Support
              Apr 24, 2018
              Maxbhi / Elcotek Telecom Customer Care's response
              Dear Mr. Kulbhushan Massey Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion over call about your Order #877162 with us, its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                Priyanshu Jha
                from Jaipur, Rajasthan
                Mar 29, 2018
                Resolved
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                Address: New Delhi, Delhi, 302012
                Website: Maxbhi.Com

                Maxbhi is a fraud company. My order number #850866 was cancelled and money was returned to their e-wallet. I have then selected the option to transfer the money back to my bank account. But till now its not refunded.

                Please refund my money (1216 ₹) to my bank account as soon as possible as 7-8 working days are already processed and provide me the arn/rrn number for the transfer.
                Apr 30, 2018
                Complaint marked as Resolved 
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2018
                Maxbhi / Elcotek Telecom Customer Care's response
                Dear Mr. Priyanshu Jha Sir, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #850866 with maxbhi.com. Its already completely refunded from our-end by you only and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                Sir my order no. Is 842060 cancelled but my amounts not refund he is saying 15days working for amount my account transfer but 20 days over my amount 1240rs. Not transfer maxbhi.com fake company I complaint consumer court soon. Thank your
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                  P
                  pradeepaero
                  from Chennai, Tamil Nadu
                  Mar 22, 2018
                  Resolved
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                  Website: www.maxbhi.com

                  I have ordered a charging flex for my samsung i9070 on march 6, 2018. The picture in the product page showed exactly the component i needed. But they shipped me a small mini charging port which is not what i ordered. I saw the picture in the order page where they have uploaded the original picture of the product they were about to ship. Since it is different product i asked them not to ship the item. But they said the product is already shipped. Then the courier person came to deliver the product and i told him they have sent me a wrong product so please return the same to the shipper. They too sent back and i got a confirmation call from maxbhi agent that they received the undelivered product. I told him to refund the money. He asked me to contact the support team. I sent a mail on march 15, 2018 (Ref #221854) to refund me the order amount. I never received a reply. Then again i sent a mail on march 21, 2018. Again there is no reply. This is how maxbhi treat their customers. I strongly recommend everyone not to order anything on maxbhi or else u will lose the money. For reference the order # is 827581
                  +2 photos
                  Apr 3, 2018
                  Complaint marked as Resolved 
                  order cancelled and amount refunded to bank
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2018
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Mr. Pradeep.M.K Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #827581 with maxbhi.com. You ordered for Charging Connector For Samsung Galaxy S Advance I9070 OG, Not FOR Charging Connector Flex Cable For Samsung Galaxy S Advance I9070 OG With Charging Port, we have send you the exact product which you ordered also its clearly mentioned below every product image ( Image for presentation only actual product can be different from the product shown. ), as we don't have return policy if you want any other product you can place a new order for it and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                  Mar 23, 2018
                  Updated by pradeepaero
                  is it fair to just reply the image of the product is different from the original? u can show a different version but not the entire different component as everyone will buy seeing the image when it comes to mobile components. is it a mobile? so that we can check other websites for detailed specification if the specification is missing on your website? it is your responsibility to upload the correct image or else you could have left it blank. uploading a entirely wrong component and justifying your action is not fair and let everyone know through this forum. i am also planning to post on several forum until i get a proper solution. Please make a note of it. i have not receive the product. As per bluedart tracking # [protected], product was delivered back to your office to Mr.Anil. Now i am asking, either refund me the order amount or else send me the product as shown in the image. That is the correct action for a e-commerce company like yours. (even amazon, ebay, flipkart, snapdeal) do the same. I[censored] cant do both of it, then i should check the options for legal actions via court and you itself know that the court will not accept your statement (the product shown in the image is different on the product page) if i go to court, either they will ask you to give me correct product with some penalty or else they will ask you to refund me entire amount i paid + the penalty as per consumer law. no other go for me. So i hope u will not make the situation complicated.
                  Apr 03, 2018
                  Updated by pradeepaero
                  Finally after a lots of mails and follow up, they cancelled the order and refunded me the order amount.
                  Verified Support
                  Apr 03, 2018
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Mr. Pradeep.M.K Sir ...Refer to our discussion on call, complete refund is initiated from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                  Hi Sir,
                  I had ordered ZTE blade G2 touch screen, but ordered canceled more time.
                  Then I applied to refund the as same debit card which was used for pay.
                  over 19 days till now they did not refund, last Oder no #830829 also I have shared snap shot of the orders. Please suggest on this.
                  code 58011 for refund status check.

                  product returned without opening. refund not received. - Comment #3061443 - Image #0
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                    V
                    Vijay Sk
                    from Bengaluru, Karnataka
                    Mar 20, 2018
                    Resolved
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                    Website: MAXBHI

                    Lcd with touch screen for asus padfone 2 64 gb - white (Complete assembly folder)

                    I am being charged for rs.3790.84 thru paytm, and got msg stating paid to elcotek india pvt ltd. But in order status its showing its open.
                    Kindly resend the money back or send the lcd with touch screen for asus padfone 2 64 gb - white (Complete assembly folder)

                    After trying to contact the numbers listed not able to get it connected, looks they have taken the money thru paytm.
                    Apr 21, 2018
                    Complaint marked as Resolved 
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2018
                    Maxbhi / Elcotek Telecom Customer Care's response
                    Dear Mr. Vijay K ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. You Order #849597 status is currently as "Under Process". The order is confirmed, we have received the payments and it is being process at the moment. Please give us a minimum of 3 to 5 working days to completely process the order, which includes sourcing the product from our vendor, checking the product quality, packing and then finally dispatching it to the respective selected courier company.

                    We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Alternatively you can track your order status from here : https://www.maxbhi.com/index.php?dispatch=orders.search

                    Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                    Oder is acseptet bud never delivered to the address [protected]
                    Now at last they refunded. You can close the complaint.
                    Thanks
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                      bankim nandy
                      from Kolkata, West Bengal
                      Mar 15, 2018
                      Resolved
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                      mobile accessories [back cover page and flip cover]

                      Address: Kolkata, West Bengal, 700091
                      Website: Maxbhi.com

                      Maxbhi is a Fraud company. My order number#839184 was cancelled and returned to their wallet. I the option for requesting the money back to my bank account. But till now it was not refunded.

                      If you do not have a product, why list it? The fraudulent activity here is to fill your ewallet which is of no use to the customer.

                      I will personally see to it, this company is reprimanded for this.
                      Pls. do something....
                      +3 photos
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                      PawanThapa
                      from Gurgaon, Haryana
                      Mar 6, 2018
                      Resolved
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                      Sir maine 8 feb 2018 ko Maxbhi.com se VIVO Y53 REPLACEMENT FULL BODY HOUSING Mangwaya tha lekin wo order maine cancel kar diya tha maxbhi ki taraf se mujhe mail aaya ki aapke amount Rs.792.35
                      10-15 business days main credit Ho Jayenge lekin aaj date 6 march 2018 ho gayi main har din call karta hu
                      bus meri complaint ko forward karte hai aur solution kuch hota nahi maine apni bank statement tak bhej di unhain lekin phir bhi mera refund Amount ab tak nahi aaya sir aap se vinati hai is maxbhi company se mera refund Rs.792.35 dila de

                      Name Pawan Thapa
                      Website Maxbhi.com
                      Order Id #791555
                      Email [protected]@gmail.com
                      Transaction Date 08/02/2018
                      +2 photos
                      Apr 9, 2018
                      Complaint marked as Resolved 
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 07, 2018
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Mr. PAWAN THAPA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #791555 with maxbhi.com, its already completely refunded from our-end by you only sir, as you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as refund is already done and the Refund ARN/RRN - 74678448061000004131200, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                      Where is my headphone plzz plzz send me
                      My location is Room No F4 Boys Hostel II Maulana Azad National Urdu University (MANUU) Telecom Nagar Ghachibowli Hyderabad Telangana 500032
                      Mob-[protected], [protected]
                      My ID #832044
                      My order id859410 place the order (Samsung sgh640 battery) on[protected] at 9-30 pm, then
                      At the same time on[protected] at 11-00 pm
                      Not received amount so the order is cancelled
                      Note:I pay the amount by visa credit card
                      on[protected] at 9-28pm
                      Please check my order and then sent
                      My Samsung sgh 640 battery
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                        prasadpechetti
                        from Bengaluru, Karnataka
                        Mar 1, 2018
                        Resolved
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                        Website: maxbhi.com

                        I have ordered online on maxbhi.com lcd with touch screen for samsung a8 phone, on 7th feb 2018 order # 791033 and amount 7043.92, after 2days this fraud company automatically cancelled my order and put my money in their e-wallet. They did not give any reason or sent any msg or email for cancellation, i went and checked the status i was surprise to see that cancelled my order, they had given the option of transfer my money to my account, i have opted for it and mentioned that it will take 10- 12 days, before 10-12 days i have checked the status, it was showed in the website that message displayed "wait for those days to complete the refund process:, after completion of the said days they open the another page to msg send the customer care on the refund process. 2 times i have place the request no one has responded. And i had called the customer care listed on their website, i have called customer care number given on the site (Maxbhi.com) [protected], the person customer service guy, he told me that he will raise a ticket with the refund process team, and told me that they will give a call back, same day evening around 3:54 pm i have received a call from a lady claiming that she is from refund team, she was telling me that i have to follow the refund process and ask me to count the r days properly and not completed according to them 10-12 days, and giving the reason they are lots of holidays etc, she has told me that i have to wait until march 6th. I think this is big fraud company, playing with public money. Please do not buy on this site, please refund my money back.
                        Apr 3, 2018
                        Complaint marked as Resolved 
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 03, 2018
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Mr. Prasad Pechetti Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #791033 with maxbhi.com. Is completely refunded from our-end by you only sir and the Bank Ref #: 912482, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                        Sir maine ek product liya tha but wo automatically aap dwara cancel ho gya . Jo ki us waqt maine usse apne card se payment kiya tha, or cancel hone ke kaaran wo amount mere wallet me aagyi ..but maine use apne account me transfer ki request ki but ab tak meri account me meri money nhi aayi h approx 20days + ho gyi hai .
                        So plz help me .
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                          G
                          Gopi Manjunath
                          from Chennai, Tamil Nadu
                          Feb 27, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110005
                          Website: www.maxbhi.com

                          I have booked 2 touch screen one is for lfy water 8 mobile and another one is lenovo k8 plus mobile. But partially delivered and refunded the amount of rupees 818 for which they charged of 867.29 for lyf water touch screen. Refunded to my e wallet. I requested to return back to bank a week ago but till not transferred. Also the delivered product lenovo k8 plus is not compatible to my phone i have requested return still now they not agreed they query on seal are placed and so on i am politely responding still they ask to make sure that all the seals are intact and at their right place. I have replied many time and attached more than 5 images.
                          +1 photos
                          Apr 11, 2018
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 01, 2018
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Gopi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #800467 with maxbhi.com. Your 1 complain we only delivered you the Touch Screen Digitizer for Lenovo K8 Plus - Black also its not compatible with your handset but we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

                          * The warranty seals has been removed from the product

                          As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html

                          Your 2nd complain for refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am processing your refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                          Mar 08, 2018
                          Updated by Gopi Manjunath
                          for your information without removing seal i cannot take the product out side cover, hence i am kept the seal along with box. If i am not having the seal you may be right but seal is with the cover therefore the seal you place on cover. Dont you feel this is not a right answer for a consumer placing the seal in different place not as you sent. Product is 100% as you sent the only thing the seal placed on the product rapper alone removed to check and also kept as it is.
                          Verified Support
                          Mar 10, 2018
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Gopi Sir ... Really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #800467 with maxbhi.com. Product is not compatible with your handset, as you can easily check the product without removing the seal of product with its connector only but we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

                          * The warranty seals has been removed from the product

                          As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html
                          My name is sujith mb
                          I ordered karbonn a12+ touchscreen on 27/01/2018
                          Order id 774249
                          But the the order is cancelled and they did not returned the money yet
                          I think they are cheating
                          A worst company
                          Cheating customers
                          Wont transfer money in my bank. 508 rupee .pls help . Touch screen order kiya pahele or 508 rupia kat liya phir bola saman stock nahi he or o paysa refund bhi nahi kiya.abhi order id bhi show nahi kar raha. Agar sachme aapk duara paisa refund hota he to bhagwan k mandir me 100 rupia dunga bhakt ko laddu khilane k lia
                          Company is fraud before ordering they making calls to assist but after no sale service all reviews in site are paid and fake
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                            Umesh Kushwanshi
                            from Gurgaon, Haryana
                            Feb 23, 2018
                            Resolved
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                            Resolved

                            Address: Ranga Reddy, Andhra Pradesh, 500019
                            Website: www.maxbhi.com

                            I have placed order 3 times, they confirm order, and after sometime, they increase price of product and cancel order.

                            They are just cheating me, and i have paid for about 1100/-

                            Order ids: #812764, #811434, and #810998

                            These order were only for swipe elite sense digitizer screen

                            Everytime my order was cancelled and money increased.

                            I'm just getting helpless, i have attached screenshot of the complaint
                            +1 photos
                            Mar 27, 2018
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2018
                            Maxbhi / Elcotek Telecom Customer Care's response
                            Dear Mr. Umesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I checked your all orders and for refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                              A
                              alexanderathomas
                              Feb 19, 2018
                              Resolved
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                              Resolved

                              On 20/12/2017 i purchased (Order #728357) Full Body Housing for Nokia X3 Black (CODE: ET-SES-[protected]-104646) from Maxbhi.com. i got product by 27/12/2017 & as it was not compatible with my device because of missing & fragile part i requested a replacement (id: #3772) for the order. After contacting many times by email & phone their executive told me that my request has been approved & to ship the product back to them for replacement. I returned product on 09/01/2018 & it was delivered to them on 12/01/2018. Then they told me to wait for 7 days so that their engineers could examine the product compatibility. Even after 12 days i didn’t get any confirmation so i contacted them many times & each time they told me to wait for some time so that they can arrange a replacement. On 05/02/2018 i got a call from their side & told me that my replacement request has been approved & they are shipping another piece which is compatible with my device. On 08/02/2018 i got the product, but it was exactly same piece i returned for replacement. I tried to contact them many times, but they didn’t respond to any of my mail & 14/02/2018 they replied to my message & told me to again send pictures of the product which i already did & now they changed my return request status to completed & they don’t reply to any of my messages.
                              Apr 5, 2018
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2018
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Alexander A Thomas Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #728357 with maxbhi.com and discussed with you over call kindly send the product back to us for complete refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                              Feb 22, 2018
                              Updated by alexanderathomas
                              You people told me to return it for replacement & I spent 83 RS for shipping it back to you guys. But you guys returned same product, now how can I trust you guys again? And what kind of refund are you talking about? Refund to Maxbhi Wallet? I don't even want to visit your site again, in that case, what to do with your credits?
                              Verified Support
                              Feb 23, 2018
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Alexander A Thomas Sir ...I am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #728357 with maxbhi.com and discussed with you over call kindly send the product back to us, so that we can refund your complete amount into your acquiring bank account and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                              Feb 24, 2018
                              Updated by alexanderathomas
                              When did you guys call me & discussed anything? Because I am out of town so my registered phone is not working. Anyway, I am ready to return product & also ready to mark issues as resolved, but I want my refund first. When I get my refund I will ship it back to you guys & post shipping details here & mark issue as resolved. This is because I can't trust you guys anymore, I already returned this product once & lost 83 RS as shipping charge. So is there any guarantee that you guys will not cheat me again? So first refund my cash to my bank & once I get confirmation I will ship the product back to you & post shipping details here & marks issue as resolved.
                              Feb 26, 2018
                              Updated by alexanderathomas
                              Any new updates on this thread?
                              Verified Support
                              Mar 05, 2018
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Alexander A Thomas Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complain sir we had initiated your complete refund for Order #728357 from our-end shortly it will be credited back to your account as per bank procedure, kindly send the product back to us and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                                R
                                Ratnakeerti patil
                                from Mysore, Karnataka
                                Feb 13, 2018
                                Resolved
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                                Resolved

                                Address: Dharwad, Karnataka, 580024
                                Website: www.maxbhi.com

                                I have ordered the oneplus one mobile volume and power keys on this site, with order id: 798615 on 12-feb-2018. Now the order has been cancelled and in there wallet the amount is added back. But i have made the payment through paytm wallet. So i need the amount to be refund back to my paytm wallet. I need to buy the item from other source.
                                If the ordered items are not available then what i should do with the amount in there wallet?
                                Mar 19, 2018
                                Complaint marked as Resolved 
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2018
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Ratnakeerti Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #798615 with maxbhi.com. Its already completely refunded from our-end by you only and the Refund ID =[protected], kindly check this refund with your paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                I ordered samsung s8003 lcd+touch screen February 3 but they failed to fulfil my order and my money not refunded and they keep as balance amount in maxbhi's e.wallet without my permission then lingering me to 10 days 15 days and 24 hours 72 hours as email conversation hear in attached. Thanks. NIKHIL PATEL

                                its a fake e commerce site - Comment #3027447 - Image #0
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                                  W
                                  Wajahat Ss
                                  from Srinagar, Jammu and Kashmir
                                  Feb 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: 190001

                                  Dear sir.
                                  I ordered lcd with touch screen for iball andi 5.5h weber 4g - gold (Complete assembly folder)
                                  Code: et-folder[protected]. Via order no. 768420 on 23/01/2018, 12:56 am
                                  Order was cancelled by maxbhi. Refund was showing in wallet, then i clicked to transfer amount to my bank `which unfortunately is still not showing up in my bank statement.
                                  I already contacted maxbhi regarding same and recieved reference no for refund status as 51492. But still no money refunded to bank
                                  Amount is rs. 2, 156.39.

                                  Kindly do the needful and oblige
                                  Mar 18, 2018
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 15, 2018
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Mr. Wajahat Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #768420 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref #: 356043, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                  I had order a case for ipad pro ...the payment had done and money was deducted from my bank and it displayed transaction failed due to double click
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                                    S
                                    SIVASYAM S
                                    from Perumbavoor, Kerala
                                    Feb 12, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.maxbhi.com

                                    Hi,

                                    I have bought an item from maxbhi.com

                                    After placing order, they said that the item is no longer available and returned money to my wallet. I asked them to return it to my bank account. Suddenly the amount is deducted from my wallet and they said that the refund is started. They kept me waiting for over 15 days and now it’s nearly month. I still haven’t received my money. I created two support tickets and still there is no response from their side. My order number at maxbhi is 765570.

                                    I never expected such a fraudulent activity from maxbhi
                                    Mar 16, 2018
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2018
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. M.P. Sasidharan ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #765570 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref # - 031248, kindly check this with your bank and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                      rishabh8169
                                      from Basi, Punjab
                                      Feb 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: Kurukshetra, Haryana, 134112
                                      Website: www.maxbhi.com

                                      I placed order for new display screen of my phone on feb4 (Order no 786084) and they approved the order the same day. Item was in stock and same item was also in stock in gold colour also.
                                      As on 6th feb they cancelled my order and made that item out of stock. They refunded the money into their own e-wallet. It was of no use as they deliberately made the item on other colour also out of stock so that i couldn't use the money from their e-wallet.
                                      Now i have requested for refund to bank which is paytm. But they are taking 15 days just to refund money into another digital wallet.
                                      Feb 12, 2018
                                      Complaint marked as Resolved 
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2018
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Rishabh Malhotra Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #786084 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank which your had done, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as its completely refunded from our-end by you shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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