Maxbhi / Elcotek Telecom Complaints & Reviews

I have purchased "touch screen digitizer for lenovo k8 plus - black" from maxbhi thinking that its good indian startup and i can trust.

After receving the product it wasnt compatible. When im asking for return they are denying it.

I think its one among those cheating startup. Initiate the refund or replace the product.

Customer care is really non-sense and useless ppl they have. I suggest you to remove them if you really want more. They doesnt know how to speak. Bcz of them i guarantte you will loose 50% business.

I'm spreading awareness already "not to buy from maxbhi".

Jul 19, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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ganga_2924

from Robertsonpet, Karnataka

Jun 18, 2018

I had placed order on 8 june 18 for LCD with touch panel for NOKIA 6
My order status at maxbhi.com suggest as PSD. I had paid the the total amount of the product through maxbhi e wallet (₹ 1648.67 ) and remaining amount through my PAYTM (₹ 1213.69). Already three days gone. So please address my complaint and send the product as early as possible.

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Website: www.maxbhi.com

I ordered redmi 1s full body houing black for 400.47 inr. Website displayed item in stock even when it was not available and adter the payment later one day i received notification that item is not in stock and order is cancelled i made request for refund in bank still not received after 15 days. Even no response when requested for refund status.
Order id: #948557

Jun 12, 2018

Complaint marked as Resolved

Money is refunded

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Address: Ujjain, Madhya Pradesh, 456010

Website: www.maxbhi.com

Hi this is to inform you that i have ordered an apple iphone 6 lcd with display full folder order no:-#999725 about a week ago but till date there is no update on my order i also tried calling your several number including the customer care but there is no representative available.. I also tried calling the number from which i received a call that i[censored] place an order today we will give you extra 10% discount and now that number is also switched off since the day i have placed my order.. So i would ask u either refund my money back within two days from now i. E: 11/06/2018 or else deliver my order within 2days from today.. Also update the order status on maxbhi website..

Jul 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ruchir Nadkar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #999725 with maxbhi.com. Its completely shipped from our-end and the tracking id is Blue Dart Express Limited - [protected] . Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dear sir/ ma'am,

I'm writing this complaint to inform you that my order no. 950379 worth rs 1035.27 placed on 17th may was cancelled from your side on 18th may. The order status says that the amount is refunded and is credited to my account but it is not.

I've been trying hard getting in touch with you'll for my refund but i'm not able to. Tried calling customer care several times but there was no representative to answer my call.

I even made 3 refund status check request from your website but didn't get any reply from your side.

I would request you to look in the matter as a very serious concern and sort things out as soon as possible as it has been almost around a month since i'm running behind you'll for my refund.

Thank you!

Aseemsingh sodi

Jul 12, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 11, 2018

Updated by Aseem Singh Sodhi Dear Maxbhi representative. As I can see you have been notified about the complaint. I would request you to make my refund within next 7 days i.e till 17th June 2018. After which you will be liable to pay interest at the rate of 28% per month on the amount of 1035.27 to be paid by you. Will be mailing to your customer service team again within 24 hours about the notification for payment of interest by you'll after the grace period of 7 days.

Thank you!

Aseem Singh Sodi.

Verified Support

Jun 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aseem Singh Sodi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #950379 with maxbhi.com. Its completely refunded from our-end by you only sir and the Bank Ref. # - 249835, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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I ordered gionee x1 back panel but they are canceled my order why i don't know that and i am waiting for refund but i didn't received my refund my order i'd is #998663 it is of total amount 436rs.

I am really disappointed from your company what the bad service are u providing to customers very very very very very very bad

Resolve this problem

Jul 10, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sumit Mukherji Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #998663 with maxbhi.com. Its completely refunded from our-end by you only sir and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Rangareddy, Andhra Pradesh, 500072

Website: www.maxbhi.com

I have ordered a product worth 567, first few days it was under processing and then after it was cancelled for an "unknown reason". Then they gave my refund in their wallet which i can't use or i wouldn't shop again with them. They initiated a bank refund after 2 days and now when i see the order details it says "refund — cancelled". They even give reply for my e mails
By the way order id :974762

Jul 9, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ranga Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #974762 with maxbhi.com. Its completely refunded from our-end by you only and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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ifti khan

from Delhi, Delhi

Jun 11, 2018

Hi

Maxbhi offers goods in very low price and after payment the order get cancelled. Around My 500 rs is stuck with the maxbhi wallet and I am unable to get it back and buy any product.
I trusted site like Amazon but it seems to be a fake and fraud.
I want the product or the money back to my account.

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vaibhavi khandelwal

from Muzaffarnagar, Uttar Pradesh

Jun 12, 2018

I have ordered Full Body Housing for Philips E310 - Black, my order No. is #994594, i want to cancel the order, but with your poor website access i am not able to cancel it, and with your super bad customer care helplines, i am not able to get through. please take my request into notice and cancel the order and refund me back my money.

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L

L SHIVARAJ Lingamanthula

from Mumbai, Maharashtra

Jun 12, 2018

Sir please i requesting i don't have at present charger so please send quickly send my orders all materials 1).991209.2)991148.3)991010. please i need urgently cool pad not 5 charger.

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K

Kumbord

from Ranaghat, West Bengal

Jun 15, 2018

My name is shubham rathoreMy order no. Is 985965..which is canceled many days before..but they are not returning my 2500 rs in my account from where i paid the money onlineand the customer care service is always makes fool by telling some excuse..so now m complaining for the fraud by the company

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Kumbord's reply, Jun 14, 2018

Sir plaeaz help me will my money will return m not able to afford this much loss from this fraud

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I have asked maxbhi to replace the product due to the compatible and what i'm looking for. But the maxbhi sales team replied that they will not replace the product or they will not refund.

I have attached the message they have replied for my query in their website.

Dear venkateshwarlu,

As i can check the product which you have ordered "lcd screen for xiaomi redmi 2" has been delivered according to your order which is correct and compatible. So kindly update if there is any issues with the product so that we can help as per our terms and conditions, buy back of any item is not possible. So if you required any other product you need to place a new order for that.
Further we already mention in product details that:-

1. Please identify your part before placing order. Make sure you are ordering the correct part for your handset.
2. Replacing lcd screen for xiaomi redmi 2 is a technical task. Please make sure you are capable of replacing this part before you buy it.
Added by rajat on date 04/06/2018, 11:48 am

Jul 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jun 13, 2018

Updated by venkateshwarlu reddy Order Id - 958404
Email Id - [protected]@gmail.com

Verified Support

Jun 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Venkateshwarlu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #958404 with maxbhi.com. You ordered for LCD Screen for Xiaomi Redmi 2 (replacement display without touch) and that same product is delivered to you from our-end as we don't have return & buy back policy and you have requirement of LCD with Touch Screen for Xiaomi Redmi 2 - Black (complete assembly folder) you can place a new order for it and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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I have ordered for a videocon z45 dazzle battery. As the order was cancelled due to some issues, i requested for the refund of my amount to my bank account. It was credited to the wallet, but i requested for the transfer of money from wallet to my bank account. My order id is #958195. It is not credited still. I'm really disappointed with your service.

Jun 7, 2018

Complaint marked as Resolved

Thank you for the quick response. I got my amount refunded today.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vignesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #958195 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Vikasht22

from Bengaluru, Karnataka

Jun 6, 2018

Hi team I have order full body housing for lava kkt but it cancelled automatically I raise a refund request 1 month back still didn't got any refund
As per the policy of maxabhi they mentioned it will refunded in 15 day but after 1 month I didn't got any refund amount
Registered number=[protected]
Order id=#906881

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Address: 500047

Website: www.maxbhi.com

I have placed order for a flip cover from maxbhi.com and the order seems to been canceled for unknown reason by maxbhi.

Before placing the order it showed in stock and that is the reason for me to go a head and place the order.

I have placed order for 4 times choosing a different color each time and also tried to give a new address location for delivery but still the seller failed to fulfill the request. Now my major concern is that the amount is not being refunded to my original payment method instead it is being pushed back to their wallet in the account. Need Help on this kind of Fraud to earn money by making customers order and cancel it and refund is forcefully kept by them leaving no choice for the customers.

Order Details:

#986605
#975289
#950324
#940332

Jul 7, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Yerra Esu kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: 248008

Website: www.maxbhi.xom

I wanted to order a digitizer for m370 when i googled and found i saw maxbhi is providing the same. I immediately ordered it. On checking the product info i found that it was not for m370 instead they have put m350 under the search results for m370. I mailed them to cancel the product on same day. Now they are neither cancelling my order nor refund.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 02, 2018

Updated by Praveen Kumar Attri Shame on you

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: Thoubal, Manipur, 795138

Sir.
I am arbind mutum, i had order a samsung display in maxbhi.com and my order id is #971935. But from the time i have order, my status is in "under process" only. I had call their mention mobile numbers but did not pickup my call but before i order company call me and told me that they will send me morning of next day. So i want to confirm my order, i cannot contact company directly. So sir pliz help me.
Thanks

Jul 9, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arbind Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #971935 with maxbhi.com. Its completely shipped from our-end and the tracking id is DTDC Courier & Cargo - Z63852261 . Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Arbind20

from Gurgaon, Haryana

Jun 6, 2018

12 days complete today but not shipped till now. Whts wrong..?

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S

Shamshianas

May 28, 2021

Hello my name is anas shamsi i order vivo v15 pro display folder but conpany did not responce. I call them but call also not picking up by any one.
My order is #3356286.
I want my refund or my display as soon as possible.. help me plzzz

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A

ALL YOU Infotech

Jun 12, 2021

Sir, How Many Days to Deliver my order because i have urgent piece of work .so i want confirmation is my order shipped from your side or not Order #3422199

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U

Ur kazii

from Tuticorin, Tamil Nadu

Feb 8, 2022

Sir.
I am Bhesh Raj Thapa I had order a samsung display and lcd frame in maxbhi.com and my order id is #4267187. But from the time i have order, my status is in "under process" only. I had call their mention mobile numbers but did not pickup my call. So i want to confirm my order, i cannot contact company directly. So sir pliz help me.
Thanks

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Address: Jaipur, Rajasthan, 302021

On 20th may 2018, have ordered redmi 4 touch panel from maxbhi. They shipped the order very late and for cancellation multiple number of times i told them and also demanded for the refund because i would not be available at home at the time of delivery but they didn't cancel it. After few days their delivery boy came and doesn't deliver the product because at that time i have already left the home.
After that i have requested so many times to them for the refund but they are not giving it. I want refund in the form of reversal to my mobikwik wallet.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek Rajoria Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call we had initiated your complete refund from our-end shortly it will be credited back to your account as per payment mode procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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vinotn

from Chennai, Tamil Nadu

May 31, 2018

Refund to Bank for Order #937951
my order cancel by you and not refund my money yet, i call customer care but no one receive .Refund to Bank for Order #937951
if i not receive my money Payment Was Refund in 10 to 15 Working Days But Not Re-sieved In My Money i will take legal action on you .

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Address: Thane, Maharashtra, 400610

Website: www.maxbhi.com

My order no.961791
I was recevied to product of charger wall & usb cable but it has not work support to my phone of samsung galaxy core i8262 then i just try checked that my others friends charger wall brand : samsung j7 prime can work support to my phone of samsung galaxy core i8262 and your charger wall brand : riviera can work support to others mobile than my phone of samsung galaxy core i8262..
How to different..?
I got to very confuse it then found to your charger wall brand : riviera is not accepte running work support to my phone of samsung galaxy core i8262..
Please watch as below my uploaded video..!
It was ready show of this website : maxbhi into read to "charger wall for samsung galaxy core i8262"
Please need for exchange charger wall brand : riviera to samsung..
From sandeep (Deaf) - [protected]

+1 videos

May 31, 2018

Complaint marked as Resolved

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2018 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Products & ServicesMaxbhi / Elcotek Telecom charger wall brand: riviera has not work support to my phone of samsung galaxy core i8262 Maxbhi / Elcotek Telecom — charger wall brand: riviera has not work support to my phone of samsung galaxy core i8262 1 Review Sa sandy2783 on May 30, 2018 Mark as Resolved My Order No.961791 I was recevied to product of Charger Wall & USB Cable but it has not work support to my phone of Samsung Galaxy Core I8262 then I just try checked that my others friends Charger Wall Brand : Samsung J7 Prime can work support to my phone of Samsung Galaxy Core I8262 and Your Charger Wall Brand : Riviera can work support to others mobile than my phone of Samsung Galaxy Core I8262.. How to Different..? I got to very confuse it then found to your Charger Wall Brand : Riviera is not accepte running work support to my phone of Samsung Galaxy Core I8262.. Please watch as below my uploaded video..! It was ready show of this website : Maxbhi into read to "Charger Wall for Samsung Galaxy Core I8262" Please need for exchange Charger Wall Brand : Riviera to Samsung.. From Sandeep (Deaf)

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Address: 302021

Website: www.maxbhi.com

On 20th may 2018, have ordered redmi 4 touch panel from maxbhi. They shipped the order very late and for cancellation multiple number of times i told them and also demanded for the refund because i would not be available at home at the time of delivery but they didn't cancel it. After few days their delivery boy came and doesn't deliver the product because at that time i have already left the home.
After that requested so many times to them for the refund but they are not giving. So now sir help me in getting the refund in the form of reversal. I had made a payment though mobikwik.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek Rajoria Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call we had initiated your complete refund from our-end shortly it will be credited back to your account as per payment mode procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Akshay Valsan

from Kerur, Karnataka

Jun 4, 2018

Item still under process#1.no other info about it.i want the product delivered or refund.order id:973569

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Website: www.maxbhi.com

I ordered for a mobile battery moto g5 from maxbhi.com costing rs. 907/- id
#900230
Status
Cancelled
Customer
Partap chauhan
[protected]@gmail.com
Date
22/04/2018, 08:01 pm
Total
907.00 rs.
But this was not sent to me and my order no 900230 was cancelled. Then they send a message of refunding my money in their wallet. Again later l have been told that your money will be transferred to your credit card with a option to be done in wallet. I followed the same steps and l received a message that your money will be credited in your credit card with in 7-10 days the message sent on dated 13/052018 is also attached for your information please. (Dear partap chauhan, refund for your order 900230 at maxbhi.com has been processed. If paid via credit, debit card or net banking, may take 7-10 working days).

Jun 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Partap Chauhan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #900230 with maxbhi.com, is completely refunded from our-end by you only shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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prini. s

May 25, 2018

I ordered a Touch & Display of LG Q6 from Maxbhi twice with different amounts but every time the order gets cancelled and they dont refund your money just show it in their wallet. how should i use it if they dont deliver the order instead cancel it?

I have been trying to call them but there is no answer on any numbers they have provided.

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Address: New Delhi, Delhi, 580001

Website: Maxbhi.com online mobile spare part store

Hi respected sir/madam.

I have not yet recieved my order this is the the 4th day sinc i've plzced the order. Order id:952061.. They told in description that within 3days it will be deivered to me. When i call the costumer care i have to wait 5to10 mins then also my call does not connects.. No date of when the order is to be delivered. Is this the u r approacing ur costumers??...

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Address: 110005

Website: www.maxbhi.com

I have ordered Karbonn K59 mobile flip cover. The order successfully placed and after few days they cancelled the order and said initiated your refund amount to your Maxbhi wallet ...(They didn't mention the reason for cancellation) but I asked them to transfer refund money to my bank account which I used for paying. They said ok and it will take to credit to your account 10-15 days. But till today I didn't received my money to my bank. Its been almost more than 25 days. Contacted customer care trough mail., but waste of time. Please do me a favour.

My order ID is : 897109
Amount : 331.55
Order date : 20.04.2018.

Jun 21, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

May 19, 2018

Updated by Jose Dani NO COMPLAINT IS NOT RESOLVED. PLEASE TAKE ACTION.

Verified Support

May 21, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Daniel Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #897109 with maxbhi.com, its completely refunded from our-end by you and the refund Bank Ref. # - 460774, kindly check this with your bank and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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vishwanath bh

from Bengaluru, Karnataka

May 29, 2018

Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem

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vishwanath bh's reply, May 26, 2018

Maxbhi.com — don't want money in e-wallet? request here to get full cash refund to bank
Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem

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Address: Ahmednagar, Maharashtra, 422605

Website: www.maxbhi.com

Sir,
This ridiculous. Dispites several information regarding fake website, i purchased 3rd time and every time order cancelled and my money is eaten by your e wallet. One order of rs 310 is refunded but litigation of order 307676 of rs 1075 on 27/7/16 is still under litigation in district consumer forum. As my advocate told me to place new order to reveal true face i ordered 941542 on dt13/5/18 that also eaten by your e wallet.
So it is requested to refund me to my original payment made account immediately.
Thanks
Makarand
[protected]

Jun 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. MAKARAND Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #941542 maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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I placed two orders for mobile phone components on maxbhi.com, order numbers are 909731 and 912986. I paid rs.490.83 and rs.432.32 respectively.

But, both orders were cancelled by maxbhi.com stating that the products were out of stock.

The money i paid, was automatically transferred to maxbhi e-wallet account. I initiated refund of both orders from maxbhi e-wallet to my bank account on april 29th, 2018. But until now (May 16, 2018), i haven't received the refund.

I requested them to provide refund reference number for both transactions, but they failed to do so. Staff at maxbhi.com are not responding to my emails and phone calls.

Upon researching online, i found that many others are facing the same problem with maxbhi.com, it appears that maxbhi.com is a ponzi/fraud site. They are in the habit of cancelling all orders placed with them and withholding the customer's money.

Please take immediate action on them.

May 19, 2018

Complaint marked as Resolved

Issue Resolved. Thanks to Consumercomplaints.in I received a call from Maxbhi Customer Care (+91 92056 93562) They resolved this issue after a few days.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arul Prasanth Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #909731, #912986 is completely refunded from our-end and the Bank Ref. # - 269502, Bank Ref. # - 714039, kindly check this with your bank and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

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I have transferred money through Paytm vide transaction no: [protected] to MAXBHI.COM, The paytm transction is showing is successfully. But I received message from your side Unpaid: I have enquired with payment co., Paytm co. have informed the amount has been transferred to in your account. So kindly check the above mentioned transaction number in detail and send said mobile battery, for your reference order ID No.: 941791 or refund the money.

Jun 23, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pranesh G Malagi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call your Order #941791 with maxbhi.com is cancelled and also as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per payment gateway procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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A

Arupam Basak

from Bengaluru, Karnataka

May 21, 2018

I am really fed up calling fraud's MAXBHI.
on this product maxbhi confirmed will provide shipping tracking number by today evening still the number provided is telling wrong tracking number.
Also when MAXXBHI don't have product y not refunding my amount.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 53

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