Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Rangareddy, Andhra Pradesh, 500072

Website: www.maxbhi.com

I have ordered a product worth 567, first few days it was under processing and then after it was cancelled for an "unknown reason". Then they gave my refund in their wallet which i can't use or i wouldn't shop again with them. They initiated a bank refund after 2 days and now when i see the order details it says "refund — cancelled". They even give reply for my e mails
By the way order id :974762

+1 photos

Jul 9, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ranga Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #974762 with maxbhi.com. Its completely refunded from our-end by you only and shortly it will be credited back to your account as per payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

I

ifti khan

from Delhi, Delhi

Jun 11, 2018

Hi

Maxbhi offers goods in very low price and after payment the order get cancelled. Around My 500 rs is stuck with the maxbhi wallet and I am unable to get it back and buy any product.
I trusted site like Amazon but it seems to be a fake and fraud.
I want the product or the money back to my account.

refund issue for a battery ordered which isn't been delivered - Comment #3125480 - Image #0

Reply

V

vaibhavi khandelwal

from Muzaffarnagar, Uttar Pradesh

Jun 12, 2018

I have ordered Full Body Housing for Philips E310 - Black, my order No. is #994594, i want to cancel the order, but with your poor website access i am not able to cancel it, and with your super bad customer care helplines, i am not able to get through. please take my request into notice and cancel the order and refund me back my money.

Reply

L

L SHIVARAJ Lingamanthula

from Mumbai, Maharashtra

Jun 12, 2018

Sir please i requesting i don't have at present charger so please send quickly send my orders all materials 1).991209.2)991148.3)991010. please i need urgently cool pad not 5 charger.

Reply

K

Kumbord

from Ranaghat, West Bengal

Jun 15, 2018

My name is shubham rathoreMy order no. Is 985965..which is canceled many days before..but they are not returning my 2500 rs in my account from where i paid the money onlineand the customer care service is always makes fool by telling some excuse..so now m complaining for the fraud by the company

refund issue for a battery ordered which isn't been delivered - Comment #3129986 - Image #0

Reply

Kumbord's reply, Jun 14, 2018

Sir plaeaz help me will my money will return m not able to afford this much loss from this fraud

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

I have asked maxbhi to replace the product due to the compatible and what i'm looking for. But the maxbhi sales team replied that they will not replace the product or they will not refund.

I have attached the message they have replied for my query in their website.

Dear venkateshwarlu,

As i can check the product which you have ordered "lcd screen for xiaomi redmi 2" has been delivered according to your order which is correct and compatible. So kindly update if there is any issues with the product so that we can help as per our terms and conditions, buy back of any item is not possible. So if you required any other product you need to place a new order for that.
Further we already mention in product details that:-

1. Please identify your part before placing order. Make sure you are ordering the correct part for your handset.
2. Replacing lcd screen for xiaomi redmi 2 is a technical task. Please make sure you are capable of replacing this part before you buy it.
Added by rajat on date 04/06/2018, 11:48 am

Jul 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jun 13, 2018

Updated by venkateshwarlu reddy Order Id - 958404
Email Id - [protected]@gmail.com

Verified Support

Jun 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Venkateshwarlu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #958404 with maxbhi.com. You ordered for LCD Screen for Xiaomi Redmi 2 (replacement display without touch) and that same product is delivered to you from our-end as we don't have return & buy back policy and you have requirement of LCD with Touch Screen for Xiaomi Redmi 2 - Black (complete assembly folder) you can place a new order for it and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered for a videocon z45 dazzle battery. As the order was cancelled due to some issues, i requested for the refund of my amount to my bank account. It was credited to the wallet, but i requested for the transfer of money from wallet to my bank account. My order id is #958195. It is not credited still. I'm really disappointed with your service.

Jun 7, 2018

Complaint marked as Resolved

Thank you for the quick response. I got my amount refunded today.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vignesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #958195 with maxbhi.com. Its already completely refunded from our-end by you only sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

V

Vikasht22

from Bengaluru, Karnataka

Jun 6, 2018

Hi team I have order full body housing for lava kkt but it cancelled automatically I raise a refund request 1 month back still didn't got any refund
As per the policy of maxabhi they mentioned it will refunded in 15 day but after 1 month I didn't got any refund amount
Registered number=[protected]
Order id=#906881

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500047

Website: www.maxbhi.com

I have placed order for a flip cover from maxbhi.com and the order seems to been canceled for unknown reason by maxbhi.

Before placing the order it showed in stock and that is the reason for me to go a head and place the order.

I have placed order for 4 times choosing a different color each time and also tried to give a new address location for delivery but still the seller failed to fulfill the request. Now my major concern is that the amount is not being refunded to my original payment method instead it is being pushed back to their wallet in the account. Need Help on this kind of Fraud to earn money by making customers order and cancel it and refund is forcefully kept by them leaving no choice for the customers.

Order Details:

#986605
#975289
#950324
#940332

Jul 7, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Yerra Esu kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 248008

Website: www.maxbhi.xom

I wanted to order a digitizer for m370 when i googled and found i saw maxbhi is providing the same. I immediately ordered it. On checking the product info i found that it was not for m370 instead they have put m350 under the search results for m370. I mailed them to cancel the product on same day. Now they are neither cancelling my order nor refund.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 02, 2018

Updated by Praveen Kumar Attri Shame on you

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thoubal, Manipur, 795138

Sir.
I am arbind mutum, i had order a samsung display in maxbhi.com and my order id is #971935. But from the time i have order, my status is in "under process" only. I had call their mention mobile numbers but did not pickup my call but before i order company call me and told me that they will send me morning of next day. So i want to confirm my order, i cannot contact company directly. So sir pliz help me.
Thanks

Jul 9, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arbind Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #971935 with maxbhi.com. Its completely shipped from our-end and the tracking id is DTDC Courier & Cargo - Z63852261 . Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

Arbind20

from Gurgaon, Haryana

Jun 6, 2018

12 days complete today but not shipped till now. Whts wrong..?

status is under process since last 5 days - Comment #3120646 - Image #0

Reply

S

Shamshianas

May 28, 2021

Hello my name is anas shamsi i order vivo v15 pro display folder but conpany did not responce. I call them but call also not picking up by any one.
My order is #3356286.
I want my refund or my display as soon as possible.. help me plzzz

Reply

A

ALL YOU Infotech

Jun 12, 2021

Sir, How Many Days to Deliver my order because i have urgent piece of work .so i want confirmation is my order shipped from your side or not Order #3422199

Reply

U

Ur kazii

from Tuticorin, Tamil Nadu

Feb 8, 2022

Sir.
I am Bhesh Raj Thapa I had order a samsung display and lcd frame in maxbhi.com and my order id is #4267187. But from the time i have order, my status is in "under process" only. I had call their mention mobile numbers but did not pickup my call. So i want to confirm my order, i cannot contact company directly. So sir pliz help me.
Thanks

Reply

Helpful

3 other people found this review helpful

3 found this helpful

4 Comments

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302021

On 20th may 2018, have ordered redmi 4 touch panel from maxbhi. They shipped the order very late and for cancellation multiple number of times i told them and also demanded for the refund because i would not be available at home at the time of delivery but they didn't cancel it. After few days their delivery boy came and doesn't deliver the product because at that time i have already left the home.
After that i have requested so many times to them for the refund but they are not giving it. I want refund in the form of reversal to my mobikwik wallet.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek Rajoria Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call we had initiated your complete refund from our-end shortly it will be credited back to your account as per payment mode procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

V

vinotn

from Chennai, Tamil Nadu

May 31, 2018

Refund to Bank for Order #937951
my order cancel by you and not refund my money yet, i call customer care but no one receive .Refund to Bank for Order #937951
if i not receive my money Payment Was Refund in 10 to 15 Working Days But Not Re-sieved In My Money i will take legal action on you .

order no - 958316 for refund - Comment #3114690 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 400610

Website: www.maxbhi.com

My order no.961791
I was recevied to product of charger wall & usb cable but it has not work support to my phone of samsung galaxy core i8262 then i just try checked that my others friends charger wall brand : samsung j7 prime can work support to my phone of samsung galaxy core i8262 and your charger wall brand : riviera can work support to others mobile than my phone of samsung galaxy core i8262..
How to different..?
I got to very confuse it then found to your charger wall brand : riviera is not accepte running work support to my phone of samsung galaxy core i8262..
Please watch as below my uploaded video..!
It was ready show of this website : maxbhi into read to "charger wall for samsung galaxy core i8262"
Please need for exchange charger wall brand : riviera to samsung..
From sandeep (Deaf) - [protected]

+2 photos

+1 videos

May 31, 2018

Complaint marked as Resolved

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2018 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Products & ServicesMaxbhi / Elcotek Telecom charger wall brand: riviera has not work support to my phone of samsung galaxy core i8262 Maxbhi / Elcotek Telecom — charger wall brand: riviera has not work support to my phone of samsung galaxy core i8262 1 Review Sa sandy2783 on May 30, 2018 Mark as Resolved My Order No.961791 I was recevied to product of Charger Wall & USB Cable but it has not work support to my phone of Samsung Galaxy Core I8262 then I just try checked that my others friends Charger Wall Brand : Samsung J7 Prime can work support to my phone of Samsung Galaxy Core I8262 and Your Charger Wall Brand : Riviera can work support to others mobile than my phone of Samsung Galaxy Core I8262.. How to Different..? I got to very confuse it then found to your Charger Wall Brand : Riviera is not accepte running work support to my phone of Samsung Galaxy Core I8262.. Please watch as below my uploaded video..! It was ready show of this website : Maxbhi into read to "Charger Wall for Samsung Galaxy Core I8262" Please need for exchange Charger Wall Brand : Riviera to Samsung.. From Sandeep (Deaf)

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 302021

Website: www.maxbhi.com

On 20th may 2018, have ordered redmi 4 touch panel from maxbhi. They shipped the order very late and for cancellation multiple number of times i told them and also demanded for the refund because i would not be available at home at the time of delivery but they didn't cancel it. After few days their delivery boy came and doesn't deliver the product because at that time i have already left the home.
After that requested so many times to them for the refund but they are not giving. So now sir help me in getting the refund in the form of reversal. I had made a payment though mobikwik.

Jul 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek Rajoria Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call we had initiated your complete refund from our-end shortly it will be credited back to your account as per payment mode procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

Akshay Valsan

from Kerur, Karnataka

Jun 4, 2018

Item still under process#1.no other info about it.i want the product delivered or refund.order id:973569

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

I ordered for a mobile battery moto g5 from maxbhi.com costing rs. 907/- id
#900230
Status
Cancelled
Customer
Partap chauhan
[protected]@gmail.com
Date
22/04/2018, 08:01 pm
Total
907.00 rs.
But this was not sent to me and my order no 900230 was cancelled. Then they send a message of refunding my money in their wallet. Again later l have been told that your money will be transferred to your credit card with a option to be done in wallet. I followed the same steps and l received a message that your money will be credited in your credit card with in 7-10 days the message sent on dated 13/052018 is also attached for your information please. (Dear partap chauhan, refund for your order 900230 at maxbhi.com has been processed. If paid via credit, debit card or net banking, may take 7-10 working days).

Jun 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Partap Chauhan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #900230 with maxbhi.com, is completely refunded from our-end by you only shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

P

prini. s

May 25, 2018

I ordered a Touch & Display of LG Q6 from Maxbhi twice with different amounts but every time the order gets cancelled and they dont refund your money just show it in their wallet. how should i use it if they dont deliver the order instead cancel it?

I have been trying to call them but there is no answer on any numbers they have provided.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 580001

Website: Maxbhi.com online mobile spare part store

Hi respected sir/madam.

I have not yet recieved my order this is the the 4th day sinc i've plzced the order. Order id:952061.. They told in description that within 3days it will be deivered to me. When i call the costumer care i have to wait 5to10 mins then also my call does not connects.. No date of when the order is to be delivered. Is this the u r approacing ur costumers??...

Helpful

Found this helpful?

Write a comment

Address: 110005

Website: www.maxbhi.com

I have ordered Karbonn K59 mobile flip cover. The order successfully placed and after few days they cancelled the order and said initiated your refund amount to your Maxbhi wallet ...(They didn't mention the reason for cancellation) but I asked them to transfer refund money to my bank account which I used for paying. They said ok and it will take to credit to your account 10-15 days. But till today I didn't received my money to my bank. Its been almost more than 25 days. Contacted customer care trough mail., but waste of time. Please do me a favour.

My order ID is : 897109
Amount : 331.55
Order date : 20.04.2018.

+4 photos

Jun 21, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

May 19, 2018

Updated by Jose Dani NO COMPLAINT IS NOT RESOLVED. PLEASE TAKE ACTION.

Verified Support

May 21, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Daniel Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #897109 with maxbhi.com, its completely refunded from our-end by you and the refund Bank Ref. # - 460774, kindly check this with your bank and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

V

vishwanath bh

from Bengaluru, Karnataka

May 29, 2018

Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem

Reply

vishwanath bh's reply, May 26, 2018

Maxbhi.com — don't want money in e-wallet? request here to get full cash refund to bank
Don't want money in e-wallet? Request here to get full cash refund to bank but it is not transver my money to bank please solve this problem

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Ahmednagar, Maharashtra, 422605

Website: www.maxbhi.com

Sir,
This ridiculous. Dispites several information regarding fake website, i purchased 3rd time and every time order cancelled and my money is eaten by your e wallet. One order of rs 310 is refunded but litigation of order 307676 of rs 1075 on 27/7/16 is still under litigation in district consumer forum. As my advocate told me to place new order to reveal true face i ordered 941542 on dt13/5/18 that also eaten by your e wallet.
So it is requested to refund me to my original payment made account immediately.
Thanks
Makarand
[protected]

Jun 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. MAKARAND Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #941542 maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed two orders for mobile phone components on maxbhi.com, order numbers are 909731 and 912986. I paid rs.490.83 and rs.432.32 respectively.

But, both orders were cancelled by maxbhi.com stating that the products were out of stock.

The money i paid, was automatically transferred to maxbhi e-wallet account. I initiated refund of both orders from maxbhi e-wallet to my bank account on april 29th, 2018. But until now (May 16, 2018), i haven't received the refund.

I requested them to provide refund reference number for both transactions, but they failed to do so. Staff at maxbhi.com are not responding to my emails and phone calls.

Upon researching online, i found that many others are facing the same problem with maxbhi.com, it appears that maxbhi.com is a ponzi/fraud site. They are in the habit of cancelling all orders placed with them and withholding the customer's money.

Please take immediate action on them.

+2 photos

May 19, 2018

Complaint marked as Resolved

Issue Resolved. Thanks to Consumercomplaints.in I received a call from Maxbhi Customer Care (+91 92056 93562) They resolved this issue after a few days.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arul Prasanth Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #909731, #912986 is completely refunded from our-end and the Bank Ref. # - 269502, Bank Ref. # - 714039, kindly check this with your bank and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have transferred money through Paytm vide transaction no: [protected] to MAXBHI.COM, The paytm transction is showing is successfully. But I received message from your side Unpaid: I have enquired with payment co., Paytm co. have informed the amount has been transferred to in your account. So kindly check the above mentioned transaction number in detail and send said mobile battery, for your reference order ID No.: 941791 or refund the money.

Jun 23, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pranesh G Malagi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call your Order #941791 with maxbhi.com is cancelled and also as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per payment gateway procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

Arupam Basak

from Bengaluru, Karnataka

May 21, 2018

I am really fed up calling fraud's MAXBHI.
on this product maxbhi confirmed will provide shipping tracking number by today evening still the number provided is telling wrong tracking number.
Also when MAXXBHI don't have product y not refunding my amount.

reg: mobile battery for ivoomi me3 - Comment #3103340 - Image #0

reg: mobile battery for ivoomi me3 - Comment #3103340 - Image #1

reg: mobile battery for ivoomi me3 - Comment #3103340 - Image #2

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Www.maxbhi.com

Dear maxbhi,

I have purchased product from your company through online portale order number 929582. For rs.3046.39 item samsung s4 gt-19505 display + touch screen and the delivery which i have received is samsung gt-19500 which is not compatible with my phone and is not working it does not support the version so after checking with samsung showroom have stated it is not working and as a proof i have a video which is attached with mail & so i need to have refund for the same and kindly take your product return. I have called your customer service regarding the same but informed that it cannot be returned or refunded were first u people have send me wrong touch & display products for non matching version instead of gt-19505 it is gt-19500 which is not supporting and not being refunding and i need to return. So kindly arrange refund or i have to speak with consumer rights on same.

Jun 2, 2018

Complaint marked as Resolved

The refund has been credited to my account.I hope it it is permanently resolved again in future it does not been charged back as per the policy & once more Thanks Mr. Naman I appreciate your time and effort my concern was resolved after our 3 conversation over the phone.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

May 14, 2018

Updated by Mayoor Dhakan Dear Maxbhi,

I have purchased product from your company through online portale Order Number 929582. for Rs.3046.39 Item Samsung S4 GT-19505 display + Touch Screen and the delivery which i have received is Samsung GT-19500 which is not compatible with my phone and is not working it does not support the version so after checking with Samsung Showroom have stated it is not working and as a proof i have a video which is attached with mail & so i need to have refund for the same and kindly take your product return. I have called your Customer service regarding the same but informed that it cannot be returned or refunded were first u people have send me wrong touch & display products for non matching Version instead of Gt-19505 it is Gt-19500 which is not supporting and not being refunding and i need to return. So kindly arrange refund or i have to speak with Consumer rights on same.

May 14, 2018

Updated by Mayoor Dhakan I have also logged a complaint as per the floor supervisor stated to place replacement request but i wouyld like to have full refund to my bank account mentioned below is the details of the concern & images & mail which i have sent on same.

To whom It May Concern

Dear Maxbhi,
I have ordered a product with u for Samsung S4 GT-19505 (LCD with Touch Screen for Samsung I9505 Galaxy S4 - Black (complete assembly folder) and I have received product not for which i have asked for i have received product for Samsung S4 Gt-19500 which is not compatible for my Samsung S4 GT-19505 so i need to return the item & have my refund of credit back to my bank account & i have called several times to your call center agent and no professional assistance has been provided on same.I would really appreciate that the refund request would be made & your product to be hand over through your DTDC courier agent on same.I have also logged a complaint to consumer rights on same due to unprofessional assistance provided by your agent for return purpose.

Note :Attached below is the screen shots of the issue which i faced when the phone was provided to repairing center of Samsung professional.I here by agree to have refund of the product not replacement for the product LCD with Touch Screen for Samsung I9505 Galaxy S4 - Black (complete assembly folder)

My Name is Mayoor
My Order Number is #929582.
My Contact is [protected].
Added By Mayoor On Date 14/05/2018, 03:56 PM

May 18, 2018

Updated by Mayoor Dhakan I have received call from. Supervisor and they are stating they would not refund my money can any one plz help me on same. Can any legal action can be taken on same.

Verified Support

May 19, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mayoor Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #929582 with maxbhi.com. Your are facing problem with the product, we request you to follow our replacement process so that we can replace your faulty product with the new one and please and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jun 02, 2018

Updated by Mayoor Dhakan Dear Maxbhi,
The issue is resolved after connecting your higher management on same & i find your Boss better than you people to help and assist for the concern i had Mr. XXX thax for the assistance your have provided & it was not easy to convenience him regarding the genuine problem but he did it, after all follow up & reminder what i had to .

Thanks & Regards
Mayoor

View replies

V

vishwanath bh

from Bengaluru, Karnataka

May 17, 2018

My Order #[protected]/05/2018, 01:12 PM)
Status: Under Process #2

Reply

vishwanath bh's reply, May 12, 2018

solve this problem

vishwanath bh's reply, May 13, 2018

Maxbhi / Elcotek Telecom — order #923076 (04/05/2018, 01:12 pm) status: under process #2.i waiting from 10 days otherwise give my money back

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Dear sir & madam
I greatly obliged from your sudden action taken toward maxbhi.com for my order cancellation . It's cancel my order and refunded money to his own website account. I payed to the merchant through Paytm wallet . But the refunded money went to maxbhi wallet, which is useless money for me,
Therefore sir I request you to please take certain action on him for transaction of my money to Paytm account
Order ID: 935925
Product: lava pixel v2 full body
Rs: 1134
Thanking you

+1 photos

May 14, 2018

Complaint marked as Resolved

Thanks consumer forum for your support. Finally maxbhi.com refund to my Paytm account. Thank you very much again for your support Consumer forum

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir & madam
Yesterday i bought two product from maxbhi.com but i found one of my product wrongly order. I want to cancel that product but there website not allowing me to cancel that order.
Order id: 935925
Product: lava pixel v2 full body
Rs : 1133.03
Sir please take certain action on him and order him to refund my deducted money.
Thank you

+1 photos

May 13, 2018

Complaint marked as Resolved

Dear Sir/Madam thank you very much. Today I received my money on my Paytm account. Your cooperation with people is overwhelming. Due to your sudden action I didn't feel uncomfortable. You are good, You really hear the problem of people's. Thank you very much again from the bottom of my heart

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kashif Tanweer Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call your amount 1, 133.03 Rs. of Order #935925 is completely refunded from our-end shortly it will be credited back to your account as per payment gateway's procedure and do let us know if there is anything else we can help you with. Also i would request you to please do mark the issue resolved after receiving your refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Fake company bloody cheater... They are closed there customer care i mail them several time but they are not returning my money till now. Worst service fake website. Please do not place any order to maxbhi. Our government should have to take necessary actions against this kind of fraud online company.

My order was auto cancelled by maxbhi.com my order id is #890240 cancelled
Monojit. [protected]@gmail.com
17/04/2018, 08:47 am 352.90 rs.
Its already 16 days over but my money is not refunded to my account. There customer care also closed.

Jun 5, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. MONOJIT GHOSH Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #890240 with maxbhi.com. Its already completely refunded from our-end by you only and shortly it will be credited back to your account as per oxigen Wallet procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

J

Jyoti dhiman

from Mohali, Punjab

May 15, 2018

Lz sir, Madam
This is cancel my order plz bymistake this will be order and plz cancel and refund my money in my paytm wallet. Plz and reply me
Maine baut mails ki but donot any too reply me

order cancelled by maxbhi and amount not refunded since last one month - Comment #3097445 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 791350

Website: Maxbhi.com

Dear sir/madam

My order i'd is. #894184

I ordered a Nokia asha 300 full body housing on 19/04/2018, 12:59 PM but till today the product is not shipped.How can you make such fake promises to your customers if you are not able to fullfill it but when i make a call to maxbhi toll free number but they told me wait 3days or 4days.i had this problem 3 time from maxbhi.com..what kind of this company like that...I think fraud company.

May 31, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Zana Angelico Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #894184 with maxbhi.com. Its completely shipped from our-end and the tracking id of Blue Dart Express Limited - [protected] and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

R

rkjhatce

from Chennai, Tamil Nadu

May 2, 2018

Order No.877474 has been cancelled by Maxbhi, com due to non-availability of the product but even after 15 days it has not been refunded to my account.

Reply

U

Uattarwala

from Surat, Gujarat

May 2, 2018

I ordered above mentioned product however what I received is a wrong product.
It is not meant for Samsung galaxy S2 tablet.
It is for tablet 2 10.1
I am claiming refund or replacement by appropriate product only if price is same.
I have written 7 emails but reply guidance steps by them don't work !
Can you help?

Maxbhi / Elcotek Telecom Complaints & Reviews

File a complaint to Maxbhi / Elcotek Telecom

Maxbhi / Elcotek Telecom reviews & complaints page 53

refund issue for a battery ordered which isn't been delivered

Post your Comment

regarding product replacement

Post your Comment

amount not refunded

Post your Comment

orders being canceled

Post your Comment

i cancelled an order for touch digitizer m350 as i needed was m370 but they are neither cancelling my order nor refunding my money.

Post your Comment

status is under process since last 5 days

Post your Comment

order no - 958316 for refund

Post your Comment

charger wall brand: riviera has not work support to my phone of samsung galaxy core i8262

Post your Comment

order no - 958316 (refund)

Post your Comment

regarding refund of money

Post your Comment

not yet received my delivery

I didn't get my refund money

Post your Comment

no concern with e wallet.. need my refund to my original payment account

Post your Comment

order cancelled by maxbhi, refund not processed

Post your Comment

reg: mobile battery for ivoomi me3

Post your Comment

refund for wrong product delivered and return not resolved

Post your Comment

unfairly refund

Post your Comment

cancellation

Post your Comment

order cancelled by maxbhi and amount not refunded since last one month

Post your Comment

nokia asha 300 full body housing

Post your Comment

Related businesses