Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Ahmedabad, Gujarat, 382210

Website: www.maxbhi.com

The online shopping company maxbhi is not able to deliver any item and after transection they cancle the order and they return money into their ewallet . So consumer is not getting money back but amount is stucted in maxbhi ewallet. My money is also stucked with maxbhi account . I want my money back in ICICI bank account. Kindly help and ban this fake company in India .

Sep 28, 2018

Complaint marked as Resolved

fraud company - unable to deliver any item and keeping money in e wallet. My money is still in Maxbhi e wallet amount has not been transferred to my account.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Sep 26, 2018

Updated by ifti khan Issue not resolved 423 rs is still in maxbhi e wallet . From lat so many month it is in maxbhi e wallet, I am not able to buy anything and the amount is not getting g transferred to my bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Goa, Goa, 403602

Website: maxbhi.com

About a year back I had ordered a new battery for my Lenovo Z2 Plus phone from www.maxbhi.com and it soon went out of stock, as a result the money went into my maxbhi wallet. I recently noticed that the money from the can be transferred back to the bank account, it has now been a month and I still haven't received my payment of RS.982.26. My order ID is #731348.

Sep 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Samuel Konger Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1175803 with maxbhi.com. This is near about 1 year old order and our CC Avenue payment gateway unable to refund this from their-end so i request you to share your PayTM wallet number so that we can refund you directly, also mail sent to you on your registered email id on our website for the same. Also i would request you to please mark the issue resolved.

View replies

K

Kishor Jashnani

from Mumbai, Maharashtra

Aug 20, 2018

My Order reference ID is 1179640 for Front Glass for Honor 8 - Blue.

The item selected is wrong and i want to cancel the Order. But there is no facility of cancelling the Order on your website.

You are requested to please cancel my order and refund the amount.

Reply

A

Attagasam Jagan

from Chennai, Tamil Nadu

Aug 29, 2018

Hello sir, i order Back Panel Cover for Lava Iris Win1 - black .. i have canceled the order but my money is not refund to my account...my order number is #1162933
please refund my money ( Rs.369)in my account

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

Maxbhi.com a Mobile Acessories Seller based in Karol Bagh, Delhi is a Fraud Team! They do not keep anything in Stock just display the Pictures to lure the Customers. I have ordered so many times from them by using net Banking After accepting the orders they simply cancel the Order(s) reasoning Item(s) is/are not available. if we manage to talk to them they will bluff that, "your purchased item(s) are sent for testing department and will take a week or two to reach back to our store". Sometimes they will tell you that, "we have already ordered the items choosed by you and they are on the way from China to Kolkota Shiping Port" etc., etc., Which will go on for over months to get the money reflected on our Maxbhi Wallet. They do not even refund the money via same gateway and store it on their Maxbhi Wallet to force you go through the same painful Drama

Sep 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Samuel Konger Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1175803 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or mail. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per Payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

View replies

N

Nitin koyale

from Morjim, Goa

Aug 23, 2018

I have ordered the product on maxbhi on 23 july by the debit card payment of RS 489. but the product was not received up to 31 july 2018.
That's why I was canceled my order on 31 july 2018. but amount is not refunded in my bank account since 21 days even they mentioned refund will be in 15 days.

Reply

V

veegeekay

from Hyderabad, Telangana

Aug 28, 2018

Refund of Rs.299/- to Bank for cancelled ( by Maxbhi.com) order no.1131322 was intimated on 2 august 2018 and informed that the amount would be credited within 10 days. Till date, it is not credited. Please take action for immediate refund of amount and credit to my bank account.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: [email protected]

I bought nokia 225 dual sim housing body from maxbhi.com but the quality of the body is low standard body is full of scratches which is available in the market at just rs 35 but i spend 239 on that because they said the quality of the body was high but now they are not taking back that product and doing fraud with me please take action against them why they sell 35 rs body in 239 rupees and why there are not taking back even they don’t answering my mail

Sep 22, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Aug 18, 2018

Updated by Mir007 Order I’d #1151277

Verified Support

Aug 22, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Umar mir Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion regarding your Order #1151277 with maxbhi.com. Kindly send the product back to us so that we can process your complete refund. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600019

Hello sir, i ordered mi mix2 display 3 weeks before in maxbhi.com this is my order id 1117346 delivery is cancelled due to some reason from there side so i selected refund money option in maxbhi website it shown 10 to 15 days to get my refund money but till now i didn't get any refund money from maxbhi. Totally 20 days is gone till now they are not refund my 8000 rs here after i will not order anything in maxbhi. I want my money that's it
Plz reply soon!!!

Sep 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aravindh R S Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1117346 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - 145766, kindly check this with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

Akrati Bhadoria

from Indore, Madhya Pradesh

Aug 16, 2018

Ordered a blackberry passport battery before 3 months the order was placed and money was paid by paytm and then the order was cancelled by the company still they have not refunded the money. It’s the last time I’m complaining here else I’ll file a police complaint now

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pali, Rajasthan, 306303

Mene unko call kiya & mere mobile ka back camera glass break ho gya bataya. Unhone mujhe back camera lene ko bola & kaha 1 mahine tak agar koi problem ho to change ho jayega lekin mera to back camera glass break hua tha unhone camera bheja & ab bolte hai change nahi hoga. Alag se glass order karo replacement nahi hoga na hi phone utha rahe hai fraud company

Sep 15, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 689641

Through my order #1164701 i ordered two item at 11:45 pm on 9/08/2018 next day morning i realised one item (Lcd screen for nokia c7 astound (Replacement display without touch) was worngly ordered instead of nokia c7 touch screen so i informed customer care through telcon as well as through email to cancel the order. Before shipping the order i requested them to cancel the order but 24 hours after the request for order cancelation they informed me that order is completely shipped and they cannot cancel the order. For me the part i am going to receive is useless.
In advance i made the request but they were not supportive.

Sep 22, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. John Pulickal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1164701 with maxbhi.com. It has been delivered to you. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Www.maxbhi.com

Order id-1096019 and refund reference number-73521.I have ordered 2 product from maxbhi.com on 16th july 2018 one product was delivered and other product was not available so they cancelled the order and refunded my money to ewallet without asking me. i called customer care to refund my money to bank account on 23 july 2018 they told me to wait for 10 days but its been almost 20 days they are not refunding money and not responding to email please help me refund my money as soon as possible

Sep 22, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ramachandran Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1096019 with maxbhi.com. Its partially refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ordered 2 products from maxbhi both the products went out of stock after few days and they said amount will be refunded within 10/15 days but even after waiting for 17 days i haven't received money yet and i am not even able to contact then kindly provide me justice.
The first order number isorder #[protected]/07/2018, 01:25 pm)
The second order number is order #[protected]/07/2018, 11:30 pm)
In my previous complaint they have replayed that refund has been done from them and i have to contact bank
As so i did but bank says no refunds have been done. So i want it to be rectified as early as possible its almost a month and still they aren't providing refund they are just cheating on customers

Sep 8, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

View replies

V

Vikas Kameliya

from Mumbai, Maharashtra

Aug 7, 2018

I have ordered you of X084 micromax full body cover dt on 25.07.2018 and make payment by SBI net banking allredy but you have not complete order. I'm not satisfied your website b'coz of cancelled order. So plz refund my payment on my account. order ID #1120123

Reply

N

Nitin koyale

from Morjim, Goa

Aug 7, 2018

I have ordered Comio C1 Battery on 23/07/2018.
Expected delivery was on 26/07/2018 . up till now my order is not delivered.
My Order-Id #1114391.
I have paid Rs 489 online..

Reply

R

RishikeshMukherjee

from Bhusawal, Maharashtra

Aug 10, 2018

I bought a iphone display from them and received an defect product. I contacted Maxbhi.com customer service and they promised me a replace it. So I send the wrong item back and according to them I was return to company post address, but I never received anything. It is now over a month and...

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Alwar, Rajasthan, 301713

Website: Maxbhi.com

Sir i ordered for spare parts of my mobile on 17 jul 18 with order i'd # 1101215. However the order was cancelled by maxbhi on 20 jul 18. I asked maxbhi to refund my money back to my account on the same day but till dt no money rec'd to my account l. I called customer support to many times about my concern but it seems that they are avoiding my complaint. Pl provide assistance to me and dirns to maxbhi for early refund.

Aug 10, 2018

Complaint marked as Resolved

My money refunded to my bank account

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 06, 2018

Updated by Ankitkumaryadav Sir my order I'd is 1101215 which was placed on 17 jul 18 and cancelled by maxbhi on 20 jul 18. Since then I requested for refund of money to my bank account but till date no money has been rec'd to me. I called customer support of maxbhi tomaney times but it seems that they are sleepy and avoiding my calks. At present more than 15 days gas gone and I am waiting for my money. PL tell maxbhi for early return of money.

Verified Support

Aug 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ankit Kumar Yadav Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1101215 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - 000000, kindly check this with your bank and do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 06, 2018

Updated by Ankitkumaryadav PL provide the transaction no for refund of money to my account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.maxbhi.com

- ordered an lcd display with order id #1098796 on[protected]. The company cancelled the order on 18-07-18.
-the company has not yet refunded the money bank account even after 17 days.
-this company has a bad reputation of not refunding the money and holding back it for at least 2 weeks.
-i hope department of consumer affairs take action against these fraudulent e-commerce companies.

Aug 15, 2018

Complaint marked as Resolved

After a struggle through series of email, finally, received my money back.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jebin Asir Jose Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1098796 with maxbhi.com. Its completely refunded from our-end and the Bank Ref. # - 780017, kindly check this with your bank and do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

ATT YAAR

from Ludhiana, Punjab

Aug 10, 2018

Helo sir i order nokia 6070 lcd but order is cancel so refund my money ewallet to my bank ac [protected] ifsc HDFC0003009 order id 1122532 my no [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I placed an order for Flip Cover for OnePlus 2 64GB - Black amounting to Rs 282.65(ORDER #: 956187) on 19th May, 2018.
After 2 days they call me say that the product is unavailable. I asked them to cancel the order and transfer the amount to my bank. They agreed to it and told it will be credited within 10 days.
When I didn't receive the payment I was following up with the sales team via email. They assured me they will credit the amount back to my account in next 48 hours.(MaxBhi complaint- request #233587)
Today, its 04 Aug 2018(2 months+) and I still haven't received my refund.
MaxBhi is an unethical company who do not follow business practices in an legal way.
Kindly look into this issue and give justice.
Thanks

Aug 4, 2018

Complaint marked as Resolved

company has refunded the amount but haven't sent any acknowledgement mail/ receipt. Advice for company: Please see to that you rent the receipt for the refund. Thanks

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 04, 2018

Updated by Tus88har Got call from support. This complaint has been resolved.
Thanks

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: maxbhi. com

Sir i have ordered a replacement lcd screen for the asus zenfone max pro m1 for rs. 2406.00 and paid in full though net banking and my order is successfully placed and approved. But the same is canceled by maxbhi team on very next day. But i haven't received my money in my bank account yet and there is no information about the refund. I am biswajit saha and my mobile number is [protected]..

Sep 6, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Biswajit Saha Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your orders with maxbhi.com. Order #1140927 amount used in Order #1151359 which is in Under Process #1 let this order get completely shipped, so that we refund your rest e-wallet amount into your bank account. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

View replies

B

Biswajitkol79

from Kolkata, West Bengal

Aug 21, 2018

Hallo, Maxbhi team my e wallet amount for Rs. 2410.00 still not transferred to my bank account. It is already 15 days passed. How much time it will take to refund.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com/index.php?dispatch=orders.details&order_id=1094199

I ordered 2 products from maxbhi both the products went out of stock after few days and they said amount will be refunded within 10/15 days but even after waiting for 17 days i haven't received money yet and i am not even able to contact then kindly provide me justice.
The first order number isorder #[protected]/07/2018, 01:25 pm)
The second order number is order #[protected]/07/2018, 11:30 pm)

Sep 2, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthik Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Order #1090296, #1094199 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref #:[protected] of Order #1090296, Bank Ref #: [protected] Order #1094199, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

J

Joy Ram

from Kolkata, West Bengal

Aug 1, 2018

Dear Maxbhi Team,

I Transfer Money To Bank From Maxbhi Wallet but till now I didn't get my money,

details,
26/07/2018, 11:14 AM -379 Refund to Bank for Order #1103132
26/07/2018, 11:12 AM -1499 Refund to Bank for Order #1119946

please cheak it.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 641005

I have placed an order on this worst site "maxbhi.com" and they themself cancelled the order and the refund was processed in maxbhi wallet without my knowledge and while i am contacting the customer care told me to wait some more days or week to make the item in stock again and they started disconnecting and blocking my calls every day. Even though the product is not in stock they have show as the product is in stock at their website.

In order summary : now status has been updated as (Order has been cancelled and refunded to customer).
Still i have not paid a single paise from this website but status updated as
Refunded to customer i need an clear explanation from this website and payment refund...

Resolution needed - payment refund to my bank account in which the product is booked..

Order id - #1063645
Amount - rs.1435.41/-
Date of order - 03/07/2018, 05:20 pm

Aug 6, 2018

Complaint marked as Resolved

Today i have got an Call from Maxbhi.com from 9205693562 at 10.02 AM and Refused me that their company employees will never ask about the customer's Bank ATM card credentials and they informed me that my payment refund has been processed earlier than my complaint registered at INDIAN CONSUMER COMPLAINTS FORUM. They informed me that they will be dropping me an email regarding my payment refund reference number. Hence as per the discussion made i have received an call and email with the reference number with request to withdraw my complaint. I checked with the same and dropped an email to maxbhi with the contact details in which i received the calls earlier who demanded me about the ATM Credentials and about call which these employees used abusive languages. i have updated that i can even share the call recording in which the calls i received calls from maxbhi so far. Finally i have withdrawn the complaint as per the request from maxbhi.com today 06.08.2018 (10.02) AM and i confirmed that the payment received by 03.08.2018. A lot of Thanks to INDIAN CONSUMER COMPLAINTS FORUM for registering my complaint and made quick action which made me grateful and trustworthy...

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by vivekanandhan.j I have got an call from "maxbhi.com" ([protected]) right now (30.07.18 - 15.55). They have asked to withdraw the complaint and they are ready to refund me but they said that they required my ATM card Number, Expiry and CVV. I have asked the purpose of my ATM credentials including (CVV) to refund money. They have just disconnected my call right away...
I had never been treated like this from any other organizations "maxbhi.com" is Totally cheating public and trying to robbery public money...

Verified Support

Aug 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. VIVEKANANDHAN J Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call, please share the details with us regarding the call you received so that we can help you furhter and kindly check this refund with your bank by using the Bank Ref. # - 012357 and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 06, 2018

Updated by vivekanandhan.j Today I have discussed with maxbhi by 06.08.2018 : 10.02 AM ([protected]) as per the discussion i am dropping you the mail regarding the contact details in which i got a call from maxbhi.com ([protected]) on 30.07.2018 and ([protected]) on 02.08.2018. If required i can even share you the voice recordings for these calls...
I have Checked with my bank statements and i have got confirmed that the payment of Rs. 1435.41/-
has been credited to my account on 04.06.2018. Hence i withdraw my complaint...
I thank INDIAN CONSUMER COMPLAINTS FORUM for taking my complaint resolved the issues thank you once again...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226001

Product description: lcd with touch screen for sony xperia xa dual - rose gold.
Ordered item: lcd with touch screen for sony xperia xa dual - rose gold.

But received white colour. We raised replacement request id: 6229 on 24/07/2018, 04:04 pm, but still no reversion till dt:.
Had a word with max bhi customer care; and i requested to change my white lcd, as on product description it was clearly mentioned rose gold, but they argued & told white lcd look good on rose gold mobile body set.
It was very pathetic experience from maxbhi. Plz do the needful on utmost priority.

Sep 18, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jul 30, 2018

Updated by meenu sisodia 1093434-product ID

Product description: lcd with touch screen for sony xperia xa dual - rose gold.
Ordered item: lcd with touch screen for sony xperia xa dual - rose gold.

But received white colour. We raised replacement request id: 6229 on 24/07/2018, 04:04 pm, but still no reversion till dt:.
Had a word with max bhi customer care; and i requested to change my white lcd, as on product description it was clearly mentioned rose gold, but they argued & told white lcd look good on rose gold mobile body set.
It was very pathetic experience from maxbhi. Plz do the needful on utmost priority.

Jul 30, 2018

Updated by meenu sisodia 1093434-product ID
Email [protected]@gmail.com
Ph No [protected]

Aug 03, 2018

Updated by meenu sisodia Response awaited!!

almost 2-weeks gone.

Verified Support

Aug 18, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Meenu Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1093434 with maxbhi.com. If you received wrong color product, kindly mail us on [protected]@maxbhi.com or call us on [protected] so that we can help you further. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhavnagar, Gujarat, 364002

Website: MAXBHI

I am rajat kumar, on 21st july i had ordered redmi 3s's touch screen. I had done payment with my debit card, after few minutes i got message of my order being un paid. Today i got message of my product being shipped so same day i requested them to cancel my order as i have already purchased it from local market. Now i don't need this either refund or give us other option to purchase from your site of same amount.

Aug 30, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am mypala sai, i booked order in maxbhi but unfortunety order canceled but amount not credited to e-wallet or bank a/c.
Order no : # 811024 date :[protected]

Please check the order amount and transfer to my debited paytm account

Conatct :
Mypala sai
+91 [protected] - (Hindi language)
+91 [protected] - (In telugu language)

Sep 7, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mypala Sai Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #811024 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund id :[protected], kindly check this with PayTM and do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

J

Jamsheer Ali

from Nadapuram, Kerala

Jul 31, 2018

Does anybody knows how to submit a fraud Case against maxbhi.com?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682503

Website: www.maxbhi.com

I made an order of yu yureka plus black back panel on 21st july. I sent them a mail to cancel my order soon since i didn't find an option to do so on their website. I tried several time in the evening on their customer support, nobody took the calls. I tried again on 22nd asking if it's black panel or white. He assured it is black. I got a call on 23rd morning saying the product is a white, i told them to cancel the order and refund me. I see no signs of refund so i call the customer number that afternoon again and made it sure i was clear i wanted to cancel the order. I was told it would be cleared by evening of 23rd. It's 24th july evening as i write this, the shipping process is going on and there is no refund made till now. The customer care is not picking calls most of the time. I made payment of 339 rupees from my visa debit card.

My order details:
Order #1108682

Jul 28, 2018

Complaint marked as Resolved

They have forwarded the request to transfer the money back to my account. The seems to be resolved. Very slow response though. I was left dangling around without my cash or product for over 7 days. Today i received the call back regarding it after i posted the complaint here.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 28, 2018

Updated by Koala Boi I want you to cancel my order and refund my money to the wallet of 339 rupees. The product has not been delivered yet as of 28th July. Order #1108682.

Verified Support

Jul 28, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rajiv Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1108682 with maxbhi.com and refer to our discussion on call i had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

K

Koala Boi

from Ernakulam, Kerala

Jul 28, 2018

I called them again on 25th july 2018. The customer care guy told me it has already been shipped and that he can't cancel it now. They didn't pick my calls till 25th july. It seems to be a strategy played here. He assured it would be black back lid for YU Yureka but i highly doubt it will be.I am writing this as on 28th July 2018. I lost my 339 rupees paid via debit card. Please don't fall for this trashy website.

Reply

Koala Boi's [Complaint's author] reply, Jul 28, 2018

My order ID is Order #1108682

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 562107

I had ordered lcd with touch screen for motorola moto x play 32gb - black (Complete assembly folder) on 20th july 2018 & it should reach to my address on 21st july 2018 as they had promised
Still now i have not received my product & it is showing status - psd
I didn't get any shipment information as earlier they have promised to send the shipment via blue dart courier
I have searched through the web and found that everyone buying products from this company had faced problems and also some people are complaining that the company is a fraud.
After seeing that, it feels like i am also a victim of their fraud business

I have tried to contact on their email and phone but they are not replying.
My order number: #1105532...

21/07/2018, 08:02 pm status change
Under process #1 - psd
20/07/2018, 10:59 am status change
Approved - under process #1
20/07/2018, 10:57 am status change
Incomplete - approved
20/07/2018, 10:55 am create

Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Debasish Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can Order #1105532 with maxbhi.com. Its completely shipped from our-end and tracking id is Blue Dart Express Limited - [protected]. Please let us know if there is anything else we can help you with ( you can write an email to [protected]@maxbhi.com or you can call us on [protected] ). Also i would request you to please mark the issue resolved.

Maxbhi / Elcotek Telecom Complaints & Reviews

File a complaint to Maxbhi / Elcotek Telecom

Maxbhi / Elcotek Telecom reviews & complaints page 51

fraud company - unable to deliver any item and keeping money in e wallet

Post your Comment

refund status

Post your Comment

maxbhi fraud team

Post your Comment

return issue and price

Post your Comment

regarding refund process is delayed

Post your Comment

same thing not send

Post your Comment

order id 1164701 maxbhi.com

Post your Comment

refund from maxbhi ewallet

Post your Comment

fraud in refund

Post your Comment

refund of money

Post your Comment

refund not initiated even after 17 days.

Post your Comment

haven't received refund - 2+ months(order #: 956187)

Post your Comment

order number #1140947 canceled

Post your Comment

i ordered 2 products both went out of stock and i asked refund its already more than 15days they haven't provided me refund yet for my both the o

Post your Comment

maxbhi / elcotek telecom order canceled but amount not credited to my account

Post your Comment

product description: lcd with touch screen for sony xperia xa dual - rose gold

Post your Comment

due to payment problems like to cancel but not cancelling

Post your Comment

order canceled but amount not credited to my account

Post your Comment

regarding negligence on team part for not cancelling order and not refunding even after 2 days.

Post your Comment

order #1105532 not yet delivered - fraud

Post your Comment

Related businesses