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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jan 20, 2026
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Maxbhi / Elcotek Telecom reviews & complaints page 55

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U
Umesh Kushwanshi
from Gurgaon, Haryana
Feb 23, 2018
Resolved
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Address: Ranga Reddy, Andhra Pradesh, 500019
Website: www.maxbhi.com

I have placed order 3 times, they confirm order, and after sometime, they increase price of product and cancel order.

They are just cheating me, and i have paid for about 1100/-

Order ids: #812764, #811434, and #810998

These order were only for swipe elite sense digitizer screen

Everytime my order was cancelled and money increased.

I'm just getting helpless, i have attached screenshot of the complaint
Mar 27, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Umesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I checked your all orders and for refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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    A
    alexanderathomas
    Feb 19, 2018
    Resolved
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    On 20/12/2017 i purchased (Order #728357) Full Body Housing for Nokia X3 Black (CODE: ET-SES-[protected]-104646) from Maxbhi.com. i got product by 27/12/2017 & as it was not compatible with my device because of missing & fragile part i requested a replacement (id: #3772) for the order. After contacting many times by email & phone their executive told me that my request has been approved & to ship the product back to them for replacement. I returned product on 09/01/2018 & it was delivered to them on 12/01/2018. Then they told me to wait for 7 days so that their engineers could examine the product compatibility. Even after 12 days i didn’t get any confirmation so i contacted them many times & each time they told me to wait for some time so that they can arrange a replacement. On 05/02/2018 i got a call from their side & told me that my replacement request has been approved & they are shipping another piece which is compatible with my device. On 08/02/2018 i got the product, but it was exactly same piece i returned for replacement. I tried to contact them many times, but they didn’t respond to any of my mail & 14/02/2018 they replied to my message & told me to again send pictures of the product which i already did & now they changed my return request status to completed & they don’t reply to any of my messages.
    Apr 5, 2018
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Verified Support
    Feb 22, 2018
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. Alexander A Thomas Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #728357 with maxbhi.com and discussed with you over call kindly send the product back to us for complete refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
    Feb 22, 2018
    Updated by alexanderathomas
    You people told me to return it for replacement & I spent 83 RS for shipping it back to you guys. But you guys returned same product, now how can I trust you guys again? And what kind of refund are you talking about? Refund to Maxbhi Wallet? I don't even want to visit your site again, in that case, what to do with your credits?
    Verified Support
    Feb 23, 2018
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. Alexander A Thomas Sir ...I am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #728357 with maxbhi.com and discussed with you over call kindly send the product back to us, so that we can refund your complete amount into your acquiring bank account and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
    Feb 24, 2018
    Updated by alexanderathomas
    When did you guys call me & discussed anything? Because I am out of town so my registered phone is not working. Anyway, I am ready to return product & also ready to mark issues as resolved, but I want my refund first. When I get my refund I will ship it back to you guys & post shipping details here & mark issue as resolved. This is because I can't trust you guys anymore, I already returned this product once & lost 83 RS as shipping charge. So is there any guarantee that you guys will not cheat me again? So first refund my cash to my bank & once I get confirmation I will ship the product back to you & post shipping details here & marks issue as resolved.
    Feb 26, 2018
    Updated by alexanderathomas
    Any new updates on this thread?
    Verified Support
    Mar 05, 2018
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. Alexander A Thomas Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complain sir we had initiated your complete refund for Order #728357 from our-end shortly it will be credited back to your account as per bank procedure, kindly send the product back to us and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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      R
      Ratnakeerti patil
      from Mysore, Karnataka
      Feb 13, 2018
      Resolved
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      Address: Dharwad, Karnataka, 580024
      Website: www.maxbhi.com

      I have ordered the oneplus one mobile volume and power keys on this site, with order id: 798615 on 12-feb-2018. Now the order has been cancelled and in there wallet the amount is added back. But i have made the payment through paytm wallet. So i need the amount to be refund back to my paytm wallet. I need to buy the item from other source.
      If the ordered items are not available then what i should do with the amount in there wallet?
      Mar 19, 2018
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2018
      Maxbhi / Elcotek Telecom Customer Care's response
      Dear Mr. Ratnakeerti Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #798615 with maxbhi.com. Its already completely refunded from our-end by you only and the Refund ID =[protected], kindly check this refund with your paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
      I ordered samsung s8003 lcd+touch screen February 3 but they failed to fulfil my order and my money not refunded and they keep as balance amount in maxbhi's e.wallet without my permission then lingering me to 10 days 15 days and 24 hours 72 hours as email conversation hear in attached. Thanks. NIKHIL PATEL
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        W
        Wajahat Ss
        from Srinagar, Jammu and Kashmir
        Feb 13, 2018
        Resolved
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        Address: 190001

        Dear sir.
        I ordered lcd with touch screen for iball andi 5.5h weber 4g - gold (Complete assembly folder)
        Code: et-folder[protected]. Via order no. 768420 on 23/01/2018, 12:56 am
        Order was cancelled by maxbhi. Refund was showing in wallet, then i clicked to transfer amount to my bank `which unfortunately is still not showing up in my bank statement.
        I already contacted maxbhi regarding same and recieved reference no for refund status as 51492. But still no money refunded to bank
        Amount is rs. 2, 156.39.

        Kindly do the needful and oblige
        Mar 18, 2018
        Complaint marked as Resolved 
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2018
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. Wajahat Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #768420 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref #: 356043, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
        I had order a case for ipad pro ...the payment had done and money was deducted from my bank and it displayed transaction failed due to double click
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          S
          SIVASYAM S
          from Perumbavoor, Kerala
          Feb 12, 2018
          Resolved
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          Website: www.maxbhi.com

          Hi,

          I have bought an item from maxbhi.com

          After placing order, they said that the item is no longer available and returned money to my wallet. I asked them to return it to my bank account. Suddenly the amount is deducted from my wallet and they said that the refund is started. They kept me waiting for over 15 days and now it’s nearly month. I still haven’t received my money. I created two support tickets and still there is no response from their side. My order number at maxbhi is 765570.

          I never expected such a fraudulent activity from maxbhi
          Mar 16, 2018
          Complaint marked as Resolved 
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Verified Support
          Feb 13, 2018
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Mr. M.P. Sasidharan ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #765570 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref # - 031248, kindly check this with your bank and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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            R
            rishabh8169
            from Basi, Punjab
            Feb 10, 2018
            Resolved
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            Address: Kurukshetra, Haryana, 134112
            Website: www.maxbhi.com

            I placed order for new display screen of my phone on feb4 (Order no 786084) and they approved the order the same day. Item was in stock and same item was also in stock in gold colour also.
            As on 6th feb they cancelled my order and made that item out of stock. They refunded the money into their own e-wallet. It was of no use as they deliberately made the item on other colour also out of stock so that i couldn't use the money from their e-wallet.
            Now i have requested for refund to bank which is paytm. But they are taking 15 days just to refund money into another digital wallet.
            Feb 12, 2018
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2018
            Maxbhi / Elcotek Telecom Customer Care's response
            Dear Mr. Rishabh Malhotra Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #786084 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank which your had done, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. Still as its completely refunded from our-end by you shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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              T
              Thouseef Kodi
              from Bengaluru, Karnataka
              Feb 2, 2018
              Resolved
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              Address: ET_LCD_135726
              Website: [email protected]

              Hi my order #755955
              Prodect name. Lcd alcatel pop 4 plus
              Has been cancelled due to some shipment problem and money has refunded to my e-wallet of my of my maxbhi accout, so i want to know how to redeem the money from e-wallet to my bank account.
              Please help me soon. Really iam getting fed up of your service. Do something soon. So please rifund my money
              Mar 5, 2018
              Complaint marked as Resolved 
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2018
              Maxbhi / Elcotek Telecom Customer Care's response
              Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard the order #755955 is wrong order id, we need your correct order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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                R
                RamkumarPalanisamy
                from Kolkata, West Bengal
                Jan 26, 2018
                Resolved
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                Address: Tirunelveli, Tamil Nadu, 627004
                Website: maxbhi

                Iam ramkumar. Order. Number:766631. Order item name : swipe elite 2 battery, maxbhi seller approved this product, iam paid via canara visa debit card amount 589.93 amount, you maxbhi seller cancellation my order, where is my money, please immediately refund my money, iam account. Detail send maxbhi email id 26/01/2018, customer care number calling many time not response worst and poor customer. Support.
                Mar 1, 2018
                Complaint marked as Resolved 
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Jan 29, 2018
                Maxbhi / Elcotek Telecom Customer Care's response
                Dear Mr. Ram kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #766631 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks. Means either you can login to your account and request for refund to bank.You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                  P
                  P Jayapal Gounder
                  from Chennai, Tamil Nadu
                  Jan 26, 2018
                  Resolved
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                  Address: 636002

                  I am jayapalgounder from salem 636002 tamilnadu I booked an order in maxbhi.com for mobile battery and the price was Rs330 the order id-704529 Iwas paied the money throw sbi debitcard.After two days maxbhi.com send me a mail inform me that the order was cancelled on[protected] and the amount was kept in my maxbhi account . next day they send another mail inforing me the amount was transfer to maxbhi e-wallet account. then I requested maxbhi.com totransfer it to my bank account they toled it will take place 10 to 15 days and the id given to me was 49330. please help me to get back money to bank account
                  Feb 27, 2018
                  Complaint marked as Resolved 
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Jan 26, 2018
                  Updated by P Jayapal Gounder
                  the refount id given was 49330 by maxbhi.com
                  Verified Support
                  Jan 27, 2018
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Mr. P Jayapal Gounder Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #704529 with maxbhi.com. Its completely refunded form our-end by you only sir and the Bank Ref #: 220178, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                  Hello sir, I order a Battery for Intex Aqua Supreme Plus. My order is cancelled. So I decided I have to refund my money to my bank account. My order no is 759074. The amount is 422/- Rs.
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                    A
                    asok1979
                    from Ranaghat, West Bengal
                    Jan 23, 2018
                    Resolved
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                    Address: Birbhum, West Bengal, 721224
                    Website: Maxbhi.com

                    They mailed refund completed but the amount not reflected in my a/c. They are lair. They should not made refund and harressed me again and again. My order id 722320. I sent them bank statement but did not believe it. It passed 2 months. I mailed them again angain. The articles i purchased show in stock, their excutive phoned me and offered 10 % rebat. So i spent rs1883 from my uco bank rupay debit card. And the order cancelled and called me to refund e - wallet. They did so. But the problem arose when i wanted to transfer money to my bank account. They made tricks.
                    Feb 24, 2018
                    Complaint marked as Resolved 
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 24, 2018
                    Maxbhi / Elcotek Telecom Customer Care's response
                    Dear Amit shantaram vetorkar,

                    Your Order #722320 is currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.

                    This can happen due to many reasons:
                    1. You have not completed the payment process at our payment page during checkout - Please login again on our website www.maxbhi.com and complete the payment process.
                    2. Your payments were completed but our payment processor is still processing the same - This might happen sometimes due to delay in confirmation of payments from your bank to our processor.
                    3. Your payments have been rejected by the payment processor - In this case you need to try again to pay the order with some other bank.

                    And please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                      M
                      md_rafeee
                      from Ernakulam, Kerala
                      Jan 21, 2018
                      Resolved
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                      Address: Bangalore, Karnataka, 560016

                      Hi sir,

                      Order #: 717352 amount 2165 paid by paytm wallet. Order was canceled due to un availability of product. Amount also moved to maxbhi ewallet. I have requested to return back the amount to my paytm wallet. (Send back the amount to bank option)
                      But amount not yet received in my paytm wallet.
                      As per maxbhi web amount will be transferred in 15 days but still not received. Can you tell me the status of my money?
                      Feb 22, 2018
                      Complaint marked as Resolved 
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 22, 2018
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Mr. Mohamed Rafeek Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #717352 with maxbhi.com. Its already completely refunded from our-end and the Refund ID =[protected], kindly check your refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                      The issue is resolved
                      I am order iPhone motherboard but it cancelled.so amount refund to e-wallet and i transfer to my bank account but i didn't receive my money on my bank.details are
                      Order id: 756835
                      Money : Rs.435 pls.help me
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                        Ali77sayed
                        from Rawatbhata, Rajasthan
                        Jan 20, 2018
                        Resolved
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                        Friend i have ordered a product from this company and by mistake the product i ordered is not of my compatibility so i asked for the replacement not for refund but they just refuse and made me read tern and condition and told me its ur faul t adn directly told me that it hardly matter if one customer is satisfied so please i request each and every person who want to order any product please dont buy from this website its a whole fake, i[censored] order anything wrong by mistake please cancel the product bcoz quality is also not good i have suffered a lot because of their this behavior and dont want anyone else to suffer
                        So please friends dont order any thing
                        Feb 22, 2018
                        Complaint marked as Resolved 
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 22, 2018
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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                          prabakaran l
                          from Chennai, Tamil Nadu
                          Jan 20, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600097
                          Website: Www.maxbhi.com

                          I order a item nubia z17 mini lcd screen replacement and order number is #764406 and #764423. Both of the order i paid full amount for each rs.2695 and rs.2929 via online. I want to cancel one of my order (Order id - #764406 in rs.2695) in my respected maxbhi account. I want to cancel my one of the order id #764406 once i clicked to cancel my order prompt box is opened and i gave okay but my amount is not even refunded even my bank account or maxbhi account. I want my amount to refund with my bank and one more things can i want my order product
                          Feb 20, 2018
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 20, 2018
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Prabakaran L Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your request we had cancelled your Order #764406 and processing Order #764423 only. For any query regarding your order you can call us on [protected] or you can mail us on [protected]@maxbhi.com, please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                            spriyabe
                            from Chennai, Tamil Nadu
                            Jan 19, 2018
                            Resolved
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                            Resolved

                            Hi,

                            I placed an order & paid the amount for lenovo mobile original back cover. But after few days, i got an email saying supplier did not delivered the order, hence order is cancelled. The amount i paid was added to my e-wallet. I initiated the refund to bank from e-wallet on 03-jan-2017. It has more than 15 days now, i not yet received the money in my bank account.

                            Please refund my money immediately to my bank account.
                            Jan 29, 2018
                            Complaint marked as Resolved 
                            I got a call on 22-Jan-2018, after I raised consumer complaint on 19-Jan-2018. They told it is maxbhi customer care. They asked my bank name & the payment mode(internet banking/debit card). They also asked how long it has been after I initiated 'Transfer to my bank account'. I told it has been more than 15 days since I initiated the transfer & I asked for transaction number from their end. They replied that they will check from their end & provide me the transaction number. I thought I need track based on transaction number. But to my surprise, the refund amount credited back to my savings account on the same day, i.e. on 22-Jan-2018 itself!! Thank you so much Consumer Complaints portal !!! :) :)
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 20, 2018
                            Maxbhi / Elcotek Telecom Customer Care's response
                            Dear Mr. Shanmughapriya Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #739713 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - [protected], kindly check refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                            Jan 29, 2018
                            Updated by spriyabe
                            Hi,

                            The refund amount has been credited back to my bank account on Jan 22nd 2018.
                            It would feel great from customer end, if the refund amount is credited with in the mentioned timeline in your website. Also, please allow payments if the stock is available with the seller.
                            Dear sir my balance cut for bank and err for maxbi.com not refund my money MY ORDER ID IS FMPC[protected] SO PLEASE HELP ME SIR THANK YOU
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                              I
                              indian granite
                              from Hyderabad, Telangana
                              Jan 17, 2018
                              Resolved
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                              Resolved

                              Address: Kurnool, Andhra Pradesh, 518003

                              ] maxbhi.com — regarding transfer amount from ewallet to bank account

                              Dear sir/madam
                              I had order a mobile battery (Order id-732656) the order canceled by the company without giving any reason and the refund amount added to e-wallet but i want the refund in my bank account or in the same account from where i have done the payment.
                              For this i have email several times but there is no any respond given by the company i also tried to call several times but the same situation no any respond given by the company.

                              So i request you plz resolve the problem as stated above asap.

                              Thanks & regards
                              Feb 19, 2018
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 18, 2018
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Indian Granite Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #732656 with maxbhi.com. Its completely refunded from our-end by you only sir and the Bank Ref #: [protected], kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                N
                                noamsid
                                from Delhi, Delhi
                                Jan 16, 2018
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.maxbhi.com/index.php?dispatch=orders.details&order_id=752024

                                My swipe elite plus touch is broken. So i ordered on maxbhi.com. It not be delievered.i was order this product 10 jan 2018 but still product not delieverd.when i call to the maxbhi they only said your product out for pickup but no one call me for pickup product,
                                my order id is Order #752024 and my email address [protected]@gmail.com
                                NOTE: IF SWIPE ELITE PLUS MOBILE . If it has a display and a screen digitizer combo, then how can you sell individil digitizer.
                                Feb 24, 2018
                                Complaint marked as Resolved 
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 18, 2018
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. JAVED SHAIKH Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #752024 with maxbhi.com. You ordered for Touch Screen Digitizer for Swipe Elite Plus - White and we shipped you the same and this product can easily fixed into your handset. If you required LCD with Touch Screen Digitizer for Swipe Elite Plus - White, you can order for it and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                Jan 19, 2018
                                Updated by noamsid
                                THIS NOT SUPPORTED TO MY PHONE WHEN I GO TO THE SWIPE ELITE SERVICE CENTER THEY TOLD ME THIS NOT BI FIT IN THIS THIS SUPPORT TOTAL FOLDER YOU CANT FIT ONLY THE SCREEN DIGITIZER IN THIS,
                                Verified Support
                                Jan 24, 2018
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. JAVED SHAIKH Sir ... We shipped this product to our customers many times and customers are using this same product and they are not facing any problem, as we don't have return policy and you required LCD with Touch Screen Digitizer for Swipe Elite Plus - White, you can place a order for it and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                                  A
                                  Ajay a sable
                                  from Mumbai, Maharashtra
                                  Jan 16, 2018
                                  Resolved
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                                  Website: maxbhi.com

                                  Its a fraud.. They are looting people by sending defective items
                                  I have ordered digitizer from maxbhi.com

                                  Item was dead on arrival, i placed a replacement request..
                                  I got a call from replacement department they said there are 2 conditions for replacement 1) item should not be damaged
                                  2) seal should not be broken

                                  There was only one seal on front side of the item i received, which was not tampered and item was also not damaged.. When they received back, they are now saying protective plastic cover on side is also called seal which was removed and placed...
                                  Seal is the one marked in red circle in image which is intact

                                  This is fraud to loot people money by selling defective items and earn more profit
                                  Feb 19, 2018
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 17, 2018
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
                                  Jan 17, 2018
                                  Updated by Ajay a sable
                                  my order no is #739676 my email id is [protected]@india.com
                                  item received by you also had bubbles in back side you can check the images on you site.
                                  the executive called and said about seal on front side and physical damage of product didnt said about layer whihc you people are now talking.. just pointing out any stupid things to avoid replacement and refund
                                  Verified Support
                                  Jan 18, 2018
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Ajay sir,
                                  Apologies for the inconvenience caused.

                                  But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you.

                                  The warranty seals has been removed from the product
                                  The protection film / clear film has been removed or tampered with.
                                  The gumming has been removed / used.

                                  As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html
                                  Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                  Hi sir, my name praveen, my order details callbar A1 mobile battery and I used online payment method 213 rs, my order is out of stock so cancelled.so refund to my account. my order id #728487, date 21/12/2017.my bank account details:
                                  account : Indian bank
                                  Ac no. : [protected]
                                  Branch : chinniyam palayam.
                                  IFSC. : IDIB000C62
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                                    S
                                    Sumit kolekar
                                    from Morjim, Goa
                                    Jan 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 411023
                                    Website: Maxbhi.com

                                    My swipe elite plus touch is broken. So i ordered on maxbhi.com. It delievered late to me. Then i went to mobile repair store for fix touch and he said it touch and display is combo how u get single touch it cant be fixed. So when product is combo then how u sell only touch when u know it will not make sense. Plz take product back and give combo or money back
                                    Feb 17, 2018
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 16, 2018
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
                                    Jan 17, 2018
                                    Updated by Sumit kolekar
                                    My order ID is 747624.plz check and take ur product back and give me combo (touch and display) or my money.
                                    Verified Support
                                    Jan 17, 2018
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Sumit kolekar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #747624 with maxbhi.com. You ordered for Touch Screen Digitizer for Swipe Elite Plus - White and we shipped you the same and this product can easily fixed into your handset. If you required LCD with Touch Screen Digitizer for Swipe Elite Plus - White, you can order for it and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                    In my profile it is saying that my order is cancelled
                                    Where is my money and my product
                                    Maxbhi also make me fool,
                                    when service center not able to fit this product due to the display and screen digitizer in this phone have total folder set .Individually only screen digitizer no one fit in this phone so how can you make fool people and sell this product in the market.My order number is #752024
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                                      T
                                      Thangabalu Stb
                                      from Tirunelveli, Tamil Nadu
                                      Jan 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: 641602
                                      Website: Google

                                      I order a display for let v max2 (Order id. 753785and753143) and both the order canceled by the company without giving any reason and the refund amount added to e-wallet but i want the refund in my bank account or in the same account from where i have done the payment.
                                      For this i have email several times but there is no any respond given by the company i also tried to call several times but the same situation no any respond given by the company.

                                      So i request you plz resolve the problem as stated above asap.

                                      Thanks & regards
                                      Feb 15, 2018
                                      Complaint marked as Resolved 
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 15, 2018
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Thangabalu Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #744704, Order #753143 with maxbhi.com. Is completely refunded from our-end as per your request shortly t will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                      Jan 18, 2018
                                      jayshreya777's response
                                      No 1 fraoud compony in word
                                      I ordered one product from maxbhi .com order id 728804 .after some days they tells that order cansal . And not returning money to bank..only to their wallet... I ask to my peyment company cstomobar officer deduct my call..., ..., ... .
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                                        G
                                        gauravrc
                                        from Bengaluru, Karnataka
                                        Jan 11, 2018
                                        Resolved
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                                        Resolved

                                        Order number: 732301

                                        I ordered Touch Screen Digitizer for Samsung C7 pro, after one day from confirmation the order got cancelled and the refund was done to the Maxbhi e-wallet. I requested the refund back to my bank account and now it's more than 10 days the has not come to my account.

                                        The order date was 25/12/2017.

                                        Please refund the money back or I'll take this seriously to consumer court for fake site and fraud.
                                        Feb 13, 2018
                                        Complaint marked as Resolved 
                                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 13, 2018
                                        Maxbhi / Elcotek Telecom Customer Care's response
                                        Dear Mr. Gaurav Bhati Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #732301 with maxbhi.com. Its completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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