Maxbhi / Elcotek Telecom Complaints & Reviews

Jan 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijaya Bhaskar Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion with you over call that refunded amount of your Order #712586 is credited to you. I Would like to request you to please mark the issue resolved .

Jan 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates sir.

Jan 10, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dr S Bakiaraj Sir ... As i can check your Order #730025 with maxbhi.com, Its currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.For more information you can contact us on [protected] or you can mail us on [protected]@maxbhi.com, let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Jan 09, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shivanand Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #730037 with maxbhi.com. Its completely refunded from our-end and the Bank Ref. No - 412900, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 08, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. TRISHU SACHDEVA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #733021 is completely refunded from our-end by you only sir as customer also has all the rights to take their refunds by doing the few clicks with their login and the Refund ID =[protected], kindly check your refund with PayTM and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Jan 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sandeep Raut Sir, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you over call that refund for Order #741032 is initiated from our-end by you shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 06, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Priyesh Kumar Yadav Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#707933 with maxbhi.com. Its already completely refunded from our-end by you only sir, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

Jan 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ravishankar Yadav Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #714514 is completely refunded from our-end by you sir and the Refund ID =[protected], kindly check your refund with PayTM and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hitesh Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #737349 with maxbhi.com. Its completely shipped from our-end and the tracking id - [protected], shortly it will delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 02, 2018

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Jan 02, 2018

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Jan 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek S S Sir, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you over call that refund for
Order #735856 is initiated from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vasu Yadav Bathula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion over call regarding your Order #725720, Order #725393 with maxbhi.com. Its already completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 14, 2017

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Dec 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tasleem Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #704195 with maxbhi.com. Its already completely refunded form our-end and the Bank Ref. # - IGACLAUQG7, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinay Singh Negi ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Orders #706252, Order #710110 with maxbhi.com. Its already completely refunded from our-end by you only sir, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Nov 29, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Gourav Kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. As you login to your account and requested for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as your Order #691260, Order #700934 are completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Dec 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Gourav Kumar Sir ... As confirmed with you over call that refund amount of both Order #691260, Order #700934 has been credited to you, so i would like to request you to kindly mark the issue as resolved.

Nov 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Amrik Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #699412 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. K.Satya Srinivas Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your this Order #700299 has cancelled and the amount has been used in this Order #702132 which is completely shipped from our-end with the shipment id - [protected] and the Order #702163 is also completely shipped from our-end with the shipment id - [protected], if have any query regarding your orders you can contact us on [protected] or you can mail us on [protected]@maxbhi.com. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat.All the customer can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. and about refund amount of your Order #688382 is completely refunded form our-end by you only and the Bank Ref. # - IGACIUPEL8, kindly check refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ... Thank you so much for your updates of refund regarding Order #688382 with maxbhi.com. If you have any query regarding product or any service kindly please contact us on [protected] or you can mail us on [protected]@maxbhi.com, we will assist you. Also i would request you to please mark the both issue as resolved, links mentioned below :-

https://www.consumercomplaints.in/maxbhi-elcotek-telecom-order-cancelled-and-not-refund-my-money-c1785803

https://www.consumercomplaints.in/maxbhi-elcotek-telecom-about-product-oplus-xonpad-7-touch-c1786686

Nov 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ...As confirmed with you over call, all the issues has been cleared, request you to please mark the both issues as resolved.