Maxbhi / Elcotek Telecom Complaints & Reviews

Jan 04, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ravishankar Yadav Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #714514 is completely refunded from our-end by you sir and the Refund ID =[protected], kindly check your refund with PayTM and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 05, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hitesh Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #737349 with maxbhi.com. Its completely shipped from our-end and the tracking id - [protected], shortly it will delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 02, 2018

parlu's response Not matched display and touched

Jan 02, 2018

parlu's response Display and touched not matched with my lenovo a2010-a

Jan 03, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhishek S S Sir, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you over call that refund for
Order #735856 is initiated from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vasu Yadav Bathula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion over call regarding your Order #725720, Order #725393 with maxbhi.com. Its already completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 14, 2017

Nagesh NK's response I need cod option to buy htc desire 728 dual sim full body

Dec 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tasleem Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #704195 with maxbhi.com. Its already completely refunded form our-end and the Bank Ref. # - IGACLAUQG7, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinay Singh Negi ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Orders #706252, Order #710110 with maxbhi.com. Its already completely refunded from our-end by you only sir, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Dec 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Nov 29, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Gourav Kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. As you login to your account and requested for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as your Order #691260, Order #700934 are completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Dec 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Gourav Kumar Sir ... As confirmed with you over call that refund amount of both Order #691260, Order #700934 has been credited to you, so i would like to request you to kindly mark the issue as resolved.

Nov 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Amrik Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #699412 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. K.Satya Srinivas Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your this Order #700299 has cancelled and the amount has been used in this Order #702132 which is completely shipped from our-end with the shipment id - [protected] and the Order #702163 is also completely shipped from our-end with the shipment id - [protected], if have any query regarding your orders you can contact us on [protected] or you can mail us on [protected]@maxbhi.com. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat.All the customer can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. and about refund amount of your Order #688382 is completely refunded form our-end by you only and the Bank Ref. # - IGACIUPEL8, kindly check refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ... Thank you so much for your updates of refund regarding Order #688382 with maxbhi.com. If you have any query regarding product or any service kindly please contact us on [protected] or you can mail us on [protected]@maxbhi.com, we will assist you. Also i would request you to please mark the both issue as resolved, links mentioned below :-

https://www.consumercomplaints.in/maxbhi-elcotek-telecom-order-cancelled-and-not-refund-my-money-c1785803

https://www.consumercomplaints.in/maxbhi-elcotek-telecom-about-product-oplus-xonpad-7-touch-c1786686

Nov 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Anurag Rathour Sir ...As confirmed with you over call, all the issues has been cleared, request you to please mark the both issues as resolved.

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Umesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route.. As you had login to your account and requested for refund to bank for
Order #695977 and for Order #698744 so now shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pravin Patil Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #700656 with maxbhi.com. For your complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Also as you login to your account and requested for refund to bank, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arshad Ahmed Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As confirmed with you over call you have received the refund amount of Order #698157 and also all the misunderstanding has been cleared, so i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Nov 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abdul Rub Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As confirmed with you over call regarding your Order #689142 refund amount has been credited into your Paytm wallet and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 10, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP,
once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution.

Nov 10, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP,
once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution.

Nov 11, 2017

Dancer sundram's response Plzzz return and get my balance bank account