Maxbhi / Elcotek Telecom Complaints & Reviews

I ordered intex cloud power plus display on 6th september but the order is cancelled due to no stock. The amount is transferred to e wallet, i requested to transfer money to my bank account, yet the money is not transferred. I don't know what procedure they are following when they will return my money?
Kindly help me to get back my money
Order no 615479

Oct 7, 2017

Complaint marked as Resolved

Very thankful for consumer complaints

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijaya kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #615479 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGABYWPAY2, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 03, 2017

Updated by kaliyv Not yet received in my bank account kindly post the transaction details like mode and date of transfer, so that I can check with my bank

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Kottai A Subramanian

from Korampallam, Tamil Nadu

Oct 9, 2017

I want micromax f145 battery but now status is out of stock please restock the battery for replacement my mobile battery tankyou.

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Address: New Delhi, Delhi

Website: Maxbhi.com

I, pranjal kumar engti order a mobile lcd screen order no #639684 but afer payment & order confirmation i receied mail that your order has cancel and order payment return to maxbhi e-wallet. Now i want transfer the e-wallet money to my bank account but there have no any option to tranfer money from e-wallet to bank. Therefore kindly transfer my money to my bank account.
Here my order details:
Order #639684 (Cancelled)
27/09/2017, 07:50 pm
868.32rs.

Oct 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pranjal Kumar Engti Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #639684 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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mayyr

from Rajkot, Gujarat

Oct 3, 2017

Not cash on delivery option

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My id : [protected]@gmail.com
Order # 613619.
Amount rs 1504 i bought a lcd display for a tab which was shown own maxbhi website. Later they cancelled it citing no stock. First they transfered the cash to maxbhi wallet then i transfered to my bank
Cancelled and refunded back to bank on 9th september 2017. Haven't got the refund yet its been 21 days since

Oct 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nazeemudheen Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #613619 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. No. - 100000000000000000000516491707, kindly check this refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Website: www.maxbhi.com

I have ordered for mocromax q461 housing at rs 555. (Order no.-627602).
But due their some issue order is canceled by them. I got mail that your refund will be done on 8 days. But till refund not processed 12 days are crossed.

First they committed for 8 days. Then 10 days. But til not received refund.

Webiside-www.maxbhi.com

Order no.-627602

Please help to get refund.

Oct 4, 2017

Complaint marked as Resolved

Complaint is resolved .thanks team.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Satish Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #627602 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - [protected]. Kindly check it with your bank and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 500055

Website: www.maxbhi.com

Hi this is harinath, i ordered lenovo k4 note touch on 28th sep, 2017 i. E., today. Order number # 640220. By mistake i pressed cancellation and order got cancelled. I asked them to refund the amount to my paytm valet (Because i made my payment through paytm) or to there e-wallet so that i can reorder the product. The customer care people said they gona refund the money after 10-15 days because i made payment through cc avenue. And these customer care people are really harsh while talking to customers. Need to be taken action on both cc avenue and maxbhi beacuse they are earning money interest on customer money.

Nov 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Harinath Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check Order #640220 with maxbhi.com. Its already completely refund by you only sir and the Refund ID - [protected], kindly check your refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Moradabad, Uttar Pradesh, 244001

Website: Maxbhi.com

As i have order 2 items for my lyf water 8 one of is lyf water 8 mobile battery and full body housing panel for lyf water 8, as you have already withdrawn money from my account but the product is not showing in the my cart and even a message i have received on which day that the product is coming! Or delivery status.
Please deliver my order or return my money back.
Order no. 633008.

Oct 4, 2017

Complaint marked as Resolved

We first would like to give sacrifice to team Maxbhi.com as they have refunded our money to our account. As they have returned our money on time. Thanks.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Udit Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: 110053

Website: www.maxbhi.com

My both the order (612782 and 615583) has been cancelled and respective amount has been added to my ewallet. Asked maxbhi team to transfer this amount to my bank account. I followed the steps suggested but its been almost a month now but neither amount is credited into my account nor getting any response from maxbhi team whereas they confirmed that refund will take 7-10 business working days.

Please help to get my money back.

Oct 28, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tarun Kumar Ruhela Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Orders #612782, #615583 with maxbhi.com. Its already completely refunded from our-end by you only Sir, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: 784101

This order is cancel because i wanted touch screen other company. So i cancel this order number. My name mr moti lal verma, mobile number [protected], mail. Id - ml. [protected]@gmail.com, order number 635126, card number. [protected], bank - oriental bank of commerce.
Please this order number is cancel and refund money my mentioned account.
Order book date: 23.09.2017, cancel date - 24.09.2017
Thanking you

Oct 26, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Motilal Verma Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #635126 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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chandu4744

from Bengaluru, Karnataka

Sep 25, 2017

Body: i have placed ordered a887 touch 2 times but they are cancelled and added money to their wallet . and now they blocked my user id also.my order no is 544865 and my name k chandra sekhar

order cancel on touch screen htc 226g - Comment #2862552 - Image #0

order cancel on touch screen htc 226g - Comment #2862552 - Image #1

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Address: New Delhi, Delhi, 110096

Website: www.maxbhi.com

I have purchaged xolo q600s screen digitizer. After one day the product was cancelled by maxbhi and 447₹ amount was saved in maxbhi wallet. But i made request to refund in my bank account now its above 15 days and my money was not credited the my bank account. I am also made request same in maxbhi site. Why the company doing irrelevant. So i requested to concern the my request.

Sep 20, 2017

Complaint marked as Resolved

Company called me by their number 7992312275 Now i have checked my bank account money is refunded in my bank account. Thanks consumercomplaints for initiative step the and keep believe on consumercomplaints.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Sep 19, 2017

Updated by manoranjan1230 Email : [protected]@gmail.com
Order id : 608714

Verified Support

Sep 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manoranjan Kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #608714 with maxbhi.com. Its already completely completely refunded from our-end by you only sir and the Bank Ref. # - IGABXYFVC8, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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S

Sai Vadlamani

from Pune, Maharashtra

Sep 20, 2017

I ordered HTC display from this site. They sent a message that you product has been shipped. After two days, they sent me a message that your order has been cancelled. I tried doing this 4 times. They are fraud. I have copy of the invoices as well. BLOODY CHEATERS. Give my money back

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Website: Maxbhi.com

They have recently updated their web site with three colours of the above item and revised the prices upwards. However, if we place an order for any of the colours it comes up with a message stating that - sorry you cannot place an order at the moment and goes back to main page. I had placed order twice so far but both times they cancelled the order stating that the order cannot be serviced by the supplier and held up payment for over two weeks before refunding.

Now for the new items listed, they state that it is in stock but one cannot place the order. I am really wondering if they at all have items in stock to sell. I am not sure if i have the courage to place an order a third time, being badly bitten twice already. If they want to gain customer confidence, they should allow cash on delivery so that they get their payment once the item is satisfactorily delivered. I hope good sense will prevail to go with the suggestion and really get some business.

Sep 18, 2017

Complaint marked as Resolved

The company has said that they do not have stock of the item currently. As and when the order fufillment ratio reaches 50% or 70%, I should attempt to place the order. Until then nothing can be done.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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R

raghavendra

Sep 18, 2017

I have brought intex display and Touch Screen Digitizer for Intex Cloud N12 - White, order was placed and status showing couriered and after few day when item was cancelled giving item is out of stock. When requested for refund the credited to my wallet and i requested amount to refund to my bank account, But amount was not credited to account.

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Āßdūl Hāmēēd

from Zamania, Uttar Pradesh

Sep 20, 2017

Its not working and also upper side is working and lover side is not working

flip cover for intex cloud s9 - Comment #2856796 - Image #0

flip cover for intex cloud s9 - Comment #2856796 - Image #1

flip cover for intex cloud s9 - Comment #2856796 - Image #2

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vasu b.s

from Delhi, Delhi

Sep 25, 2017

I ordered "Touch Screen Digitizer for Datawind Ubislate 7W " After some times it shown out of stock my money rs.358.59(359) will be in maxhbi website i transferred my money to my bank account

In the site it shown your money was refunded but till date i didn't receive any money from them.

Ordered Date: 14.08.2017
order id: 587779

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Hi sir,

I have ordered mobile back panel worth of rs 894 on 17/08/2017. They cancelled a my order. But they are not refunded my money to my bank account. One month passed.

Order :#591290
Mail :[protected]@gmail.com

History of the order :
21/08/2017, 12:57 pm status change
Cancelled - refund to bank
19/08/2017, 02:50 pm status change
Refunded to ewallet - cancelled
19/08/2017, 02:50 pm status change
Under process #1 - refunded to ewallet
17/08/2017, 01:43 pm status change
Approved - under process #1
17/08/2017, 01:26 pm status change
Incomplete - approved
17/08/2017, 01:24 pm create

Oct 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rajasekaran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #591290 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. #[protected], kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Gourav H

from Mohali, Punjab

Sep 18, 2017

Dear sir n mam jo maine toch order ki hai vo mere kam ki nhi hai muje pura toch or display pura folder chahiye per jo ap folder de rhe ho vo market se kafi rate ki hai market se vo 1600ki mil rhi hai arora mobile se ager ap itne paise change kr skte ho to change kr dijiye ya mere paise refund kr dijiye apka bhut thanks hoga please

I'm complaining about an order of #591290 - Comment #2853680 - Image #0

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swaineetsingh21

from Firozpur Jhirka, Haryana

Sep 25, 2017

Hello I'd ordered the back panel for HTC sensation xl nearly three to six times but each time the order has been cancelled due to reason which can't be disclosed to me. Now I need my whole e-wallet amount back in my bank account. Thanks

I'm complaining about an order of #591290 - Comment #2862633 - Image #0

I'm complaining about an order of #591290 - Comment #2862633 - Image #1

I'm complaining about an order of #591290 - Comment #2862633 - Image #2

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Address: New Delhi, Delhi, 110076

Website: Maxbhi.com

Maxbhi is very fraud company. I ordered housing panel for micromax a109 by paying 600rs on time through paytm. When i ordered it was showing in stock and saying will deliver in 3-5 days but after 1 day it showing that its out of stock. And my money in returend to their useless e-wallet and when i ask refund it showing it will refund to your mode of payment wheter bank or something else from which you make payment i waited for 10 days and call customer care of maxbhi they say it will take 12-15 days now its 16th day i have not get my money refunded back to my paytm account... Neither they ask for bank account so that i give them and they returned there... Maxbhi is totally fraud site they are just making their money by fooling people please dont order from them..
My order id was 605423

Oct 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shoaib Ahmad Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As I can check your Order #605423 with maxbhi.com. Its completely refunded from our-end and the Refund ID =[protected], kindly check it with Paytm, they will update you regarding the same. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Kolkata, West Bengal, 700121

Website: www.maxbhi.com

Date rs. Cash back reason
09/09/2017, 10:55 pm -977 refund to bank for order #611530
05/09/2017, 01:04 pm 977 refund for order #611530

As maxbhi states they have refunded my money what kind of third class service is this i haven't received a single penny in my account i my self work in it department of bank i know how the payment clearance works if this the quality of your service i bet u cannot grow first time such a worst service i have received from any website from my colleagues in office i received feedback about maxbhi that its fraud company if i don't receive money i will make sure i will reach out to media and make sure this is published in news article so that this website is banned forever

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Sep 20, 2017

Complaint marked as Resolved

I got my money back thanks maxbhi

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Debarshi Chakraborty Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #611530 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - 750049, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Debarshi Chakraborty

from Kolkata, West Bengal

Sep 20, 2017

Resolved thanks i got my money back u earned my respect maxbhi

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I had ordred maxbhi.com for my mobile housing with order id 546604 on 10/09/2017. I payid bill amount quick through debit card. After paying fund the order was failure cancell my order and refunded me... I contact through mail & call theme they say me contact for payment solusation company... My compalint is that why i contact payment solusation company?

Oct 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mr.Gvp Sir ... Your order is currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.

This can happen due to many reasons:
1. You have not completed the payment process at our payment page during checkout - Please login again on our website www.maxbhi.com and complete the payment process.
2. Your payments were completed but our payment processor is still processing the same - This might happen sometimes due to delay in confirmation of payments from your bank to our processor.
3. Your payments have been rejected by the payment processor - In this case you need to try again to pay the order with some other bank.

Please try again and complete payment process or contact our team if you need any help regarding the same on [protected] or you can mail us on [protected]@maxbhi.com. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Manohar1593

from Chirala, Andhra Pradesh

Sep 11, 2017

I was ordered Reach Opulent X mobile BATTERY Rs.532.77/-
It's cancelled and added to my wallet.
But there's no way to transfer to bank.
I need money very urgent
Order ID : 623400

Manohar
[protected]@yahoo.com

I'm complaining about an order of#546604 - Comment #2846044 - Image #0

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Gourav H

from Mohali, Punjab

Sep 18, 2017

Dear sir n mam jo maine toch order ki hai vo mere kam ki nhi hai muje pura toch or display pura folder chahiye per jo ap folder de rhe ho vo market se kafi rate ki hai market se vo 1600ki mil rhi hai arora mobile se ager ap itne paise change kr skte ho to change kr dijiye ya mere paise refund kr dijiye apka bhut thanks hoga please

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Address: 560068

Website: maxbhi.com

Sir Recover my money from maxbhi.com e -wallet to my PTM account sir my name is K SHASHIKUMAR my order#559884
we would like ti in form the Rs 551/- cash back have been added to your maxbhi .com e-wallet account reason
Refund for money from maxbhi e-wallet they dont gave any Informution about how to recovere my money form maxbhi.com e-wallet to my PTM account I cal for custmer car execetve allwes buesy sir how to contect maxbhi.com SIR im from POOr family wey tha the r doing ineed my money to my PTM account I already raise the complaint via massags sort massagas pleas recovere my problm sir thanku sir

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Oct 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Sep 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. K SHASHI Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #559884 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Refund ID =[protected], Kindly check refund with your Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Deepak Bhangale

from Deulgaon Raja, Maharashtra

Sep 12, 2017

I am deepak bhangale ordered one letv leeco 1s lcd display but after some time cancelled the order by me the payment whichever is paid not refunded yet ... So plz help me...

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S

Shres the Best

from Lucknow, Uttar Pradesh

Sep 15, 2017

Plz provide update on my return req id- 2565

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Hi,
I have brought led tube light from maxbhi.com order #563066. It was damaged and manufacture diffect item. I have tried to reach over phone to inform them the same it was continues busy tone. Next tried to send email got bounce.

I raised product return request on line. But no response from them from long time. Now they are rejected my return request all the the sudden. Please assist me on this
Thanks

Oct 10, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nagaprasada Pathi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #563066 with maxbhi.com And discussed with you on call, Kindly follow our replacement process so that we can help you further and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Website: maxbhi.com

They are totally a fraud company. They should be delicensed and banned from doing business. I placed an order for an item on 31st. August after it was showing it was in stock.. Within the hour they came back with a standard reply that the supplier cannot process the order as it is out of stock and transferred my amount to their useless e-wallet. Then i initiated a bank transfer for a refund. It is 8 days since i initiated bank transfer. When i contact maxbhi they come up with their stock standard response it will take 8 to 10 days to refund to the bank account.

I was sure that e-commerce facilitates payments and refunds overnight without hassles, as i have been involved with that industry. I contacted ccavenue their payment gateway service and they checked up my payment and said that my payment was received on 31st. August and transferred to maxbhi instantly, but no refund for the amount has been initiated by maxbhi which takes matter of seconds as it was totally on-line. I believe this company deliberately takes orders then declares the item out of stock and then misuses the payment made for some other purposes for ten days and then initiates the online transfer after ten days.

Thus depending on the number of orders they get and cancel, they are making money out of a common man's hard earned money. So disgusting and unethical way of doing business...

Sep 18, 2017

Complaint marked as Resolved

Received refund.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Sep 07, 2017

Updated by enjeti My order number is 607789 and registered e-mail address is [protected]@yahoo.co.in

Sep 08, 2017

Updated by enjeti It appears Maxbhi.com seems to have issues in taking online orders and processing them until delivery is done. For example the below item I can place in the cart but cannot raise an order as it aborts by stating that the item is not available at the moment and removes it from the cart. Can you at least provide details of the supplier for this item so that I can directly complete the order with them as it looks like you are running with zero inventory for all products and place order with the supplier when a customer places an order with you and it becomes out of stock.
https://www.maxbhi.com/addedtocart.html?pid=1408804
Thanks.

Verified Support

Sep 08, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Yeshwanth Enjeti ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #607789 with maxbhi.com . Its already refunded from our-end Bank Ref. # - 007545, kindly check your refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dr.Srinivas Aluru

from Hyderabad, Telangana

Sep 11, 2017

I have ordered full housing body of Karbonn mobile no K81 based on displayed in their website, paid 103/- from paytm and 147/- from e wallet, total 250/- for order no 102519. Raised refund claim on 28 August 2017, still I have not received amount. It is a fraud company.

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babukanayi

from Coimbatore, Tamil Nadu

Sep 13, 2017

You are cancelled my order (order no #576936) On 05/08/2017 due to seller faild to ship the item. You returned the money to maxbhi wallet.I tried to get my money in to my bank account on 08/08)2017.still this time I didn't get my cash.

refund of payment for cancelled order - Comment #2849758 - Image #0

refund of payment for cancelled order - Comment #2849758 - Image #1

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I have ordered lcd screen for microsoft nokia 215 dual sim - replacement display on 16/08/2017 but still am not recieved my order, and in status is showing psd.
Date action
05/09/2017, 07:11 pm status change
Under process #2 - psd
05/09/2017, 10:57 am status change
Under process #1 - under process #2
04/09/2017, 03:44 pm status change
Approved - under process #1
03/09/2017, 08:17 pm status change
Open - approved
03/09/2017, 08:05 pm status change
Failed - open
16/08/2017, 10:00 am status change
Incomplete - failed
Am not recieved my product... What is mean by psd... When i can get my order..

Sep 6, 2017

Complaint marked as Resolved

Date Action 05/09/2017, 07:11 PM Status Change Under Process #2 -> PSD 05/09/2017, 10:57 AM Status Change Under Process #1 -> Under Process #2 04/09/2017, 03:44 PM Status Change Approved -> Under Process #1 03/09/2017, 08:17 PM Status Change Open -> Approved 03/09/2017, 08:05 PM Status Change Failed -> Open 16/08/2017, 10:00 AM Status Change Incomplete -> Failed

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Vinodk7007

from Bengaluru, Karnataka

Sep 7, 2017

Hi sir,
I have bought a mobile screen on maxbhi worth 442/- . The item is not delivered to me and it returned back to seller so please provide my refund to my Bank Account.
My order no: #594211. Tracking number [protected]

i am complaining about my order - Comment #2843192 - Image #0

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I had ordered samsung panel for my mobile on 16/08/2017. My order number is #589647. Later i found the product is lesser price in e-bay and used my payback points from ebay to pay for that product. After placing an order from e-bay immediately i cancelled my order from maxbhi.com. It has been morethan 25 days still i haven't received any amount from maxbhi.com. I already contacted them several times through email and also from the phone but no response from them. I want my refund.

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Sep 5, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much for your updates Sir.

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Srihar

from Vijayawada, Andhra Pradesh

Sep 6, 2017

Order in maxbhi.com
Coolpad mega2 .5d touch screen
But iteam mistek so my order cancel so i want refund my money Rs 540 to bank account
Order ID #607540

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Shivratan Singh

from Kanpur, Uttar Pradesh

Sep 7, 2017

I have ordered XoloQ1011 flip cover from there website. Now it's one month they didn't reliever the flipcover. It shows it's a fraud company don't buy anything from this website its fake website they have just mentioned there bank account no. Beware of them

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

My order number is 573748
I paid rs.5540.14 and ordered "lcd with touch screen for blackberry dtek50" on 3/8/2017
Received email on 5/8/2017 at 11 am that "order is still under process".
Received email on 5/8/2017 at 3pm that "order is canceled as the seller failed to ship...".
Further in the same email said that refund is moved to your e-wallet.
I requested refund of my money on 8/8/2017, and they sent an email on same day at 4.20pm that refund has been processed and will be credied back to my card in 7-10 business days.
Since then i am waiting and despite several reminders they are not refunding my money.

Sep 13, 2017

Complaint marked as Resolved

Got a call from their refund department 9599197750. Amount was credited back to my credit card account. Will never go back to this company for buying anything.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Parag Vakharia Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #573748 with maxbhi.com. Its already completely refunded from our-end by you sir and the Bank Ref. # - 040497, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 58

order cancelled but not refunded

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refund rs.5540.14 not received

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