Maxbhi / Elcotek Telecom Complaints & Reviews

Oct 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Salih Bin Nasarudeen Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complain that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. For refund of your amount, we have a very simple process enabling you to do so in few clicks you can login to your account and request for refund to bank and as i can check your both the Order #641758, #641762 with maxbhi.com. Its already completely refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Umesh kumar prajapati ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #627492 with maxbhi.com. Its already completely refunded by you only sir and the refund reference number is - 200000000000000000000531437980, kindly check your refund with your bank by using this refund ref# no. and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arun R ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #648091 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank we had refunded your completed amount and the Refund ID =[protected], kindly check your refund with your Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rahul Arun Ghaste ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #642268 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank which you had done, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route as its already completely refunded from our-end by you only sir and it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sagar Steel Centre Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 05, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijaya kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #615479 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGABYWPAY2, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Sep 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pranjal Kumar Engti Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #639684 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Sep 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nazeemudheen Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #613619 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. No. - 100000000000000000000516491707, kindly check this refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Satish Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #627602 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - [protected]. Kindly check it with your bank and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Harinath Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check Order #640220 with maxbhi.com. Its already completely refund by you only sir and the Refund ID - [protected], kindly check your refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Sep 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Udit Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Sep 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tarun Kumar Ruhela Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Orders #612782, #615583 with maxbhi.com. Its already completely refunded from our-end by you only Sir, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Sep 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Motilal Verma Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #635126 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Sep 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Sep 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manoranjan Kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #608714 with maxbhi.com. Its already completely completely refunded from our-end by you only sir and the Bank Ref. # - IGABXYFVC8, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Sep 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rajasekaran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #591290 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. #[protected], kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Sep 16, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shoaib Ahmad Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As I can check your Order #605423 with maxbhi.com. Its completely refunded from our-end and the Refund ID =[protected], kindly check it with Paytm, they will update you regarding the same. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Sep 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Debarshi Chakraborty Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #611530 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - 750049, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Sep 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mr.Gvp Sir ... Your order is currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.

This can happen due to many reasons:
1. You have not completed the payment process at our payment page during checkout - Please login again on our website www.maxbhi.com and complete the payment process.
2. Your payments were completed but our payment processor is still processing the same - This might happen sometimes due to delay in confirmation of payments from your bank to our processor.
3. Your payments have been rejected by the payment processor - In this case you need to try again to pay the order with some other bank.

Please try again and complete payment process or contact our team if you need any help regarding the same on [protected] or you can mail us on [protected]@maxbhi.com. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.