Maxbhi / Elcotek Telecom Complaints & Reviews

Sir Recover my money from maxbhi.com e -wallet to my PTM account sir my name is K SHASHIKUMAR my order#559884
we would like ti in form the Rs 551/- cash back have been added to your maxbhi .com e-wallet account reason
Refund for money from maxbhi e-wallet they dont gave any Informution about how to recovere my money form maxbhi.com e-wallet to my PTM account I cal for custmer car execetve allwes buesy sir how to contect maxbhi.com SIR im from POOr family wey tha the r doing ineed my money to my PTM account I already raise the complaint via massags sort massagas pleas recovere my problm sir thanku sir

Hi,
I have brought led tube light from maxbhi.com order #563066. It was damaged and manufacture diffect item. I have tried to reach over phone to inform them the same it was continues busy tone. Next tried to send email got bounce.

I raised product return request on line. But no response from them from long time. Now they are rejected my return request all the the sudden. Please assist me on this
Thanks

They are totally a fraud company. They should be delicensed and banned from doing business. I placed an order for an item on 31st. August after it was showing it was in stock.. Within the hour they came back with a standard reply that the supplier cannot process the order as it is out of stock and transferred my amount to their useless e-wallet. Then i initiated a bank transfer for a refund. It is 8 days since i initiated bank transfer. When i contact maxbhi they come up with their stock standard response it will take 8 to 10 days to refund to the bank account.

I was sure that e-commerce facilitates payments and refunds overnight without hassles, as i have been involved with that industry. I contacted ccavenue their payment gateway service and they checked up my payment and said that my payment was received on 31st. August and transferred to maxbhi instantly, but no refund for the amount has been initiated by maxbhi which takes matter of seconds as it was totally on-line. I believe this company deliberately takes orders then declares the item out of stock and then misuses the payment made for some other purposes for ten days and then initiates the online transfer after ten days.

Thus depending on the number of orders they get and cancel, they are making money out of a common man's hard earned money. So disgusting and unethical way of doing business...

I have ordered lcd screen for microsoft nokia 215 dual sim - replacement display on 16/08/2017 but still am not recieved my order, and in status is showing psd.
Date action
05/09/2017, 07:11 pm status change
Under process #2 - psd
05/09/2017, 10:57 am status change
Under process #1 - under process #2
04/09/2017, 03:44 pm status change
Approved - under process #1
03/09/2017, 08:17 pm status change
Open - approved
03/09/2017, 08:05 pm status change
Failed - open
16/08/2017, 10:00 am status change
Incomplete - failed
Am not recieved my product... What is mean by psd... When i can get my order..

I had ordered samsung panel for my mobile on 16/08/2017. My order number is #589647. Later i found the product is lesser price in e-bay and used my payback points from ebay to pay for that product. After placing an order from e-bay immediately i cancelled my order from maxbhi.com. It has been morethan 25 days still i haven't received any amount from maxbhi.com. I already contacted them several times through email and also from the phone but no response from them. I want my refund.

My order number is 573748
I paid rs.5540.14 and ordered "lcd with touch screen for blackberry dtek50" on 3/8/2017
Received email on 5/8/2017 at 11 am that "order is still under process".
Received email on 5/8/2017 at 3pm that "order is canceled as the seller failed to ship...".
Further in the same email said that refund is moved to your e-wallet.
I requested refund of my money on 8/8/2017, and they sent an email on same day at 4.20pm that refund has been processed and will be credied back to my card in 7-10 business days.
Since then i am waiting and despite several reminders they are not refunding my money.

This is related to order number 572960. It's been a month since i am struggling with this order. These frauds there sent me a cheap local otg saying it's compatible with my phone model when in reality it's not. Then after 20 days of struggle they agreed to replace my product but only if i send the product back to them at my own expense. These frauds think that the customers are bloody # who will bear with all their crap! I have a clear call recording of my conversation with their customer service representative where he has accepted that they have displayed the product saying that it's compatible with my phone model. Now i want them to either replace the product with a proper one at their own courier expenses or simply refund my money back to my paytm wallet!!

I placed an order nokia lumia 730 display lens (Order #585162) and paid rs 1215 from maxbhi.com online website on aug 12. I got the confirmation of the order the very next moment. The next day i received a mail, that they have cancelled the order and transferred my amount to their wallet without my permission. I then placed request to refund the amount back to my account, that they committed to get my refund in 7-10 days. The same day i booked a complaint to them, for that they committed to reply in 72 hrs but didn't got any reply. But after several days i got a reply from mrs. Amitha sharma with apologies. But till now after 20 days the refund is not made by them. I have send a couple of mails after these, but there's no reply. Now i am really feeling that maxbhi.com is really a fraud site. I am planning to get legal help from this cheating activity. Also this may be tricky game of gathering the money from various orders, utilize them and refund only after long gap. It must also be noted that the money will be debited from our account within seconds as we click, but refund will come after several months, thus they get the chance to use our money. If any lawyers see my complaint, i request them to act against these type of cheating. Also if anyone have these type of cheating experience from maxbhi.com please respond

I have ordered for back cover for nokia lumia 620 - pink on 17/08/2017, 10:08 pm vide order #592079 through online portal maxbhi.com. Rs. 289.89 were paid by on same day i. E. 17.08.2017 through net banking. The said item received to me on. 23.08.2017 in the defective/duplicate condition. The head phone jack point is missing in the item, whereas it was showing at the time purchase.

Now company is neither replacing the item nor refunding my money.

Dear sir,

I have ordered a flip cover of karboon titanium machsix and i have made payment with paytm but due to transaction failed 648 rs deducted from my paytm account order id-566297 and transaction id - [protected].

Please refund the above transaction.

This is my previous mail.
And after this complain i got a phone call from maxbhi and they told me that we will again process your order and kindly remove your complan. But its been a month and nothing is happen neither i have received my order nor any transaction refund to me.

Thanks & regard,
Mukul kumar mahato,
Mob-+91-[protected]

Maxbhi.com order #555662

I had ordered touch screen digitizer for micromax a110q canvas 2 plus from maxbhi.com through dtdc couriers, however after opening the package i found that the touch screen digitizer was broken, the product is completely damaged.

I had raised the issue with maxbhi.com, and as per maxbhi.com they are not responsible for any kind of damage in transit/transport.

I have sent several emails to dtdc customer support, however did not get any response from them.

I request a refund of my money.

Order no. 534134
I had ordered vivo y 28 back panel in first week of july but 2 days later i received an email stating that the order is cancelled and the amount has been credited into maxbhi e-wallet. I cannot find any link wherein i could request the money to be credited into my account.
I tried calling maxbhi customer care but there is no response whatsoever. Neither there is any response on my email query.
I want the money back into my account from where i had ordered. It has been one and half month since my money is lost in this fraud. This kind of stuff is totally not acceptable and the repsonse from maxbhi has been too much irritating. Stop this fraud and give me my money back into my account right away. You have no right to fool customers in this manner.

I do not know how this company got their business registered. They must have bribed some one. I do not know how they have received good reviews. They took an order for an unavailable item and then have not returned the payment even after 15 days and keep coming with excuses, it is due to banking delays.in fact i wanted to place an order for an alternate item which is supposedly in stock, i have refrained from placing the order as i have not received my refund as yet. I have lost complete faith and trust in their online business. I hope they are not a fake and scam online business. I am seriously considering complaining to consumer affairs if my monety is not refunded to my bank account in the next two days. I may even complain to the pmo's office to get their business de-registered and their license cancelled. Such companies are no fit to carry out business.

Please check your system and refund my amount on priority basis. As I have not received my refund even after 30 days.
You say that you have refunded but that is a total lie. Please don't cheat on my money and refund me at the earliest.
Check photos for additional information.

I placed an order for lumia 630 display which costed me rs 416. After 3-4 days the order was automatically cancelled and i got a mail saying that a refund has been done on my e-wallet. I opted to get it transferred to my bank account. I got the mail that a refund has been processed but since then did not receive the money. Its been 2 weeks now.

Order #584864

I would like the money to be refunded right away.

My orders #515273 of 21.6.17; #516535 of 22.6.17 & #517509 of 23.6.17 were cancelled but not refund any amount till today. The item were all 'in stock' when i placed the order, but as soon as i paid the amount, they cancelled my orders but not refund the amount i paid. I've downloaded my bank statement from 1.6.2017 to 23.8.2017 and checked it, but it still not credited the refund amount to my bank account.

I ordered mobile battery for 2500ma, they deliver me 1800 ma which was also faulty. I send it back with courier by spending 150 inr. I got a call from them that they dont have 2500ma battery & can deliver only 1900 ma. Maxbhi is not ready to refund. It is cheating. They are fraud company. How the government allows this type of company.
Orader id #564795

Hello my order number is 589061 on www.maxbhi.com. my total order amount is 450.10. It's been over seven days still i didn't received any amount credited to my bank account. Your support email is not responding. And your customer care number is not answering any calls. This clearly shows how you people are working. If i didn't receive any refund within tomorrow evening (22.08.2017). I will then file ipc 425, ipc 420 and ipc 191 in the police station no matter whatever the cost required to shut you down people. This is my last warning. The case will also include paytm and ccavenue for helping the criminal act.

I tried sending mails to you for transfer of my wallet amount to my account. Details given below.

I have a amount of 536rs in my wallet. Please transfer the amount to any of the following account.

Paytm : [protected]

Bank: idbi
Ifsc code : ibkl0000244
Branch: nerul (E), navimumbai
Account no: [protected]

Regards
Bharath rao
User: [protected]@gmail.com

In spite of sending so many mails to sales and [protected]@maxbhi.com there has been no response. The only message was the mail sent to support was bounced back details below

Final-recipient: rfc822; [protected]@maxibhi.com
Action: delayed
Status: 4.4.1
Diagnostic-code: smtp; the recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[maxibhi.com 162.210.195.122: timed out]
Last-attempt-date: sun, 20 aug 2017 10:41:49 -0700 (Pdt)

I have gone through lot of complaints in this portal and realised your modus operandi. You people don't respond to calls. Mails bounce back. And whatever we try to order 90% times you can't arrange from your so called vendors, and the money we send, you don't send it back till we put a complaint on this portal. Is this some kind of scam where you use our money for your business and for people who don't follow up with you, you never return back. I feel if this is the the type of business you want to do it won't be long before you guys are put beyond bars for duping people. Pls close down the portal and stop duping people. I have sent a copy of this to cyber crime.

Guys anybody who wants to complain can send a mail through this portal.
https://www.cybercrimehelpline.com/submit-your-case

On the date 05.08.2017, i booked the intex cloud q11 battery on a maxbhi.in website my order id: (577016) but on the date of delivery of product he cancelled the order without any reason and i'm already paid through my bank debit card and i request to refund my money to my respective bank but they told it will take 7-8 working days so i thought it's ok i can wait, but after 15 days there is no confirmation about refund of money to my bank account, i have all the proof of transaction i can complain to the police station if my money not received.