Maxbhi / Elcotek Telecom Complaints & Reviews

Nov 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Umesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route.. As you had login to your account and requested for refund to bank for
Order #695977 and for Order #698744 so now shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pravin Patil Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #700656 with maxbhi.com. For your complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Also as you login to your account and requested for refund to bank, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arshad Ahmed Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As confirmed with you over call you have received the refund amount of Order #698157 and also all the misunderstanding has been cleared, so i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Nov 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abdul Rub Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As confirmed with you over call regarding your Order #689142 refund amount has been credited into your Paytm wallet and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 10, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP,
once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution.

Nov 10, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP,
once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution.

Nov 11, 2017

Dancer sundram's response Plzzz return and get my balance bank account

Nov 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 28, 2017

k_mohan_in's response not resolved

Nov 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Lalchhandama Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you over call issue has been cleared and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Nov 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ravinder Bhat Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #678723 For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank we had completely refunded your amount and the Refund ID =[protected], kindly check refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Irfan Talha Ansari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #621591 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - 444529, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Lithin Mohan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #666914 with maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Lithin Mohan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #666891 with maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sagar Das Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #650476 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. #[protected]-[protected], kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Nov 02, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sagar Das Sir ...Sir as confirmed with you on call the issue has been cleared, so i would request you to please mark the issue resolved.

Oct 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Venkatesh Dhongde Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #621546 with maxbhi.com. Its already completely refunded by you only sir and the Bank Ref. #. - 155639, which i provided you on 21/10/017 also, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shubhkarman S Riat Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #660424 with maxbhi.com. Its already completely refunded from our-end by you only sir shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.you can login to your account and request for refund to bank, like you did sir.

Oct 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Yash lodha Sir ... As confirmed with you on call the issue regarding Order #662889 is clear, So i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mithun B V Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #642635 with maxbhi.com. Its already completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Nov 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Roshan James Mathew Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both Orders#660566, #662073 with maxbhi.com. Both orders are already completely refunded from our-end and the Refund ID =[protected], Refund ID =[protected], kindly check it with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Oct 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rehman Mohammad Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #636124 with maxbhi.com. Its already completely refunded from our-end and as per your request of refund on 29/09/2017 and the Bank Ref. # - 200000000000000000000541672782, kindly check this refund with your bank let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.