Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Kottayam, Kerala, 686540

Maxbhi / elcotek telecom customer care's response, aug 09, 2017
Dear mr. Ayyappadas j sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with maxbhi.com. As i can check your order #574115 with maxbhi.com. Your order is currently being processed and is at the final stage of quality check. Please give us a maximum of 24 to 48 hours to completely process the order.
We will be informing you about your order status at each and every stage of the process, as and whenever it happens by sms / email. Alternatively you can track your order status with your login and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved

Thanks maxbhi... My order recieved today... So my issued is solved.. Thank u..

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ayyappadas j Sir, , , , , , , , , , , , , , , , , , , , As your issue is resolved kindly mark your both of the complains as resolved.

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J

Jitesh005

from Mumbai, Maharashtra

Aug 18, 2017

Please check your system and refund my amount on priority basis. As I have not received my refund even after 20 days.
Check photos for additional information.

electronics - Comment #2822417 - Image #0

electronics - Comment #2822417 - Image #1

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Website: Maxbhi.com

I have ordered a back case of my micromax a116. The order was successful but the merchant got back to me via email stating that the product is not available and hence, the order has been cancelled and they are going to refund my money rs. 366.22 in my bank account. They said the refund may take 7 to 10 days. Today it has been crossed 16 days but i have not received my money in my bank account and they did not even communicate to me and not responding to my emails. Please help.

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 16, 2017

Updated by [email protected] I have ordered a Back case of my Micromax A116. Order # 568268 The order was successful but the merchant got back to me via email stating that the product is not available and hence, the order has been cancelled and they are going to refund my money Rs. 366.22 in my bank account. They said the refund may take 7 to 10 days. Today it has been crossed 16 days but I have not received my money in my bank account and they did not even communicate to me and not responding to my emails. Please help.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srimoy Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi. As i can check your Order #568268 with maxbhi.com. Its already completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 17, 2017

Updated by [email protected] Dear Maxbhi Customer Care,

Thank you for your response. However, You have not provided any reference number or date on which you have initiated the refund. If I need to speak to my back I need the payment reference number and date in order to track the details.

Almost 15 days have passed. Still no credit showed up in my account. Is that normal TAT for you?

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srimoy Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi. As i can check your Order #568268 with maxbhi.com. Its already completely refunded from our-end shortly it will be credited back to your account as per bank procedure, so kindly please wait and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 18, 2017

Updated by [email protected] Dear Maxbhi,

I cannot mark this as resolved as I have not yet received the money. You have not yet provided me any reference number or the date you have made the payment to my bank. Please share a payment remittance copy.

Verified Support

Aug 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srimoy Sir ... As its already completely refunded from our-end, this is the Bank Ref. # 177979 regarding your refund, so kindly check it with your bank and let us know if there is anything else we can help you with.

Aug 18, 2017

Updated by [email protected] Dear Maxbhi,

Thank you for providing the ref #. I will contact my bank and as soon as I receive the refund in my account. I will click the resolve issue button. Till that time this issue status will be not resolved.

Thank you for your understanding.

Verified Support

Aug 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srimoy Sir ... After receiving your refund you can make the issue as resolved and let us know if there is anything else we can help you with.

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S

[email protected]

from Delhi, Delhi

Aug 17, 2017

Dear Maxbhi Customer Care,

Thank you for your response. However, You have not provided any reference number or date on which you have initiated the refund. If I need to speak to my back I need the payment reference number and date in order to track the details.

Almost 15 days have passed. Still no credit showed up in my account. Is that normal TAT for you?

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Elarcom's reply, Aug 24, 2017

"Its already completely refunded from our-end" - This is what they always used to say but never credited to our Bank Account. I think there's something wrong with them.

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Address: Chennai, Tamil Nadu, 600049

I have bought
Charging connector for hp slate7 voicetab
Code: et-cc-101678
Data cable for hp slate 7 voicetab - microusb
Code: et-cable-data-114377
Lcd screen for mitashi thunder plus (Replacement display without touch)
Code: et-lcd-133314

From maxibhi.com on 08/08/2017, but still the product they has not delivered (16/08/2017). I have complaint them through mail & telephonic, but they are not responding.

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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HP India Customer Care

Aug 22, 2017

Hi,

Sorry about the inconvenience caused to you.
Since you have purchased the product from Maxibhi but not from HP directly, please go back the point of purchasing for support.
Thank you.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

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I have ordered for the above cited product on 2/07/2017. They informed me that the product will be send shortly after processing my order. Neither they have given me any information in this connection nor they have sent the product till date. This practice resulted in delaying some of my important works connected with the mobile phone for which I have given the order. Hope that even at this late hour maxbhi will take necessary action to send the product without further delay and will consider the feeling of a customer.

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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A

asi k rai

from Delhi, Delhi

Aug 16, 2017

I had placed the order for fly screentouch last sunday, order id 577237 but there was no any rezponse, ineed my money back

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Order id is 565722. The order was cancelled by the seller. Amount was added to e wallet. On request. Amount was deducted from e wallet on 3 aug.. Yet not refunded in bank account. Till 15 august.. Maxbhi is not replying through emails.. Very
Disappointed.. With the company.. Nobody is picking up the complaint helpline number. Kindly see to the matter

Aug 23, 2017

Complaint marked as Resolved

The amount has been added back to the bank account. The company provided the bank reference number

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Susmita Dutta Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #565722 with maxbhi.com. This refund is already initiated from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 11005

Website: www.maxbhi.com

Dear Sir,

I have ordered a flip cover of karboon titanium machsix and i have made payment with paytm but due to transaction failed Rs-648 deducted from my paytm account order id-566297 and transaction id- [protected].

I have talked to paytm but they told me that the transaction is done from their site after that i have talked to Maxbhi customer support and they also told me that my transaction is not successful and they don't get the money then where is whole money gone from paytm.

Thanks and regards
Mukul Kumar
Mob- [protected]

+1 photos

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Mukuk Kumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #566297 with maxbhi.com. We will check your order transaction with our payment gateway and you will get the confirmation with in 24 hours and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

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Address: Ghaziabad, Uttar Pradesh

Website: maxbhi.com

Hello sir
I am gugun recently i ordered back cover for micromax funbook in maxbhi.com after the order is confirmed and my money is being cut from my account they text me saying the item is out of stock. I request for a full refund but they put it in my ewallet which is of no used to me. I called them but they never answer my call. I emailed them but they never respond.
I want my money from my ewallet account to be transferred to my bank account.
Details:
Order id: #550500
Date: 18/07/2017
Amount: 526 rupees
My contact number: [protected]

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Gugun Khongsai ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #550500 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Oct 01, 2017

Updated by gugun This things you should do when i was requesting to maxbhi directly. I know all your processes the thing is you dont act according to it. After i complaint, telling me what i could have done is not the right way it is you looking for the longer way. Anyways thanks to consumercomplaints.in i got my money back after complaining to you.

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Address: Bangalore, Karnataka, 560048

Website: www.maxbhi.com

I had ordered lenovo vibe k5 note full body assembly three times order No 503128 and 529266 from paying from my paytm account. and order No #514538 paying from e wallet account

which got cancelled all the times times from your side. Can you please refund the cancelled order 503128 & 529266 amount to my paytm account [protected] from which i have made payment? I tried calling on the customer care number several times and also sent email their is no reply..

Sep 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Honne Gowda Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders#503128, #504605, #529266 with maxbhi.com. And as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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G

Gaganchauhan

from Bargarh, Odisha

Aug 14, 2017

I ordered a mobile battery from Maxbhi which they couldn't deliver due unavailability. They refunded the amount in Maxbhi wallet and I requested them to provide refund in my PAYTM wallet but they didn't take any action. It's been 3 weeks now. Order# 541836

Gagan

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H

Honne Gowda

from Bengaluru, Karnataka

Aug 21, 2017

Hi,

I have not yet received the credit for Orders#503128, #504605, #529266 with maxbhi.com.
It should be refunded to my Paytm account.
I have not paid through debit or credit card.

Waiting for the amount to be credited in paytm account.
After receiving the refund amount in my paytm account I will mark the issue as resolved.

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Address: New Delhi, Delhi, 110005

Dear Maxbhi,

I had ordered Alcatel touch screen with digitizer complete assembly, which got cancelled from your side. Can you please refund the cancelled order #579918 amount to my bank account? I tried calling on the customer case number several times and also sent email.

You don't seem to have a proper communication channel!! Could you please refund the amount back to my bank account?

Aug 14, 2017

Complaint marked as Resolved

Thanks for responding. It would be better if you start responding over you official email or contact!

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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F

fazzyptcj

from Mohali, Punjab

Aug 14, 2017

Sir I ordered a product from this website but the cancelled the order and didn't refunded my money back it has been 6 days .so please look into the matter and solve this case as soon as possible I want my money back as there has been many complaint s about them so you should take an action against them .

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Website: maxbhi.com

I had made an order many times for a Sony Smart Watch Full Body casing with latest order no-#580206. after i came to know that this site is bogus and has no inventory, i wanted to transfer my money from ewallet to my bank account. now there is no option to do that in the website and customer care is not available through phone or chat or even by mail blocking my money rupees 1711/- since long time. worst ever online experience with worst maxbhi. Time waste and I don't why they wont pick the calls, no responses to email. if they dont have products, why to waste our time

Sep 13, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthik A Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #580206 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.you can login to your account and request for refund to bank.

Aug 16, 2017

Updated by kart9 Hello Maxbhi,

Thanks for the refund, its not yet reflecting in my Credit cared, But I got your email.

Didn't you saw my complaint clearly ? I have written 3-4 mails, I have tried calling you 2-3 times out of 1 time its frustrating 9 mins call and disconnected after that, fed-up with your worst site. If you cannot send an item why are you displaying it in site ? And why are taking the orders ? and why those are still available ? not removing from site ? do you know how much valuable is customers time ?

either you close this site or run it properly, due to few sites like yours people are loosing trust on online websites and specially you guys are making Indian sites defaming.

I wont mark this as closed, until you guys run it properly.

Regards,
Karthik

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthik A Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. As i can check your Order #580206 with maxbhi.com. Its already completely refunded from our-end, kindly please wait it will be credited back to your account as per bank procedure and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Aug 18, 2017

Updated by kart9 Hello,

Its your business to make sure its well maintained. And its your basic job to deal with Vendors, if that vendor is not working as per your instructions you can close business with them.

Even now I found the product is available https://www.maxbhi.com/full-body-housing-for-sony-smartwatch-3-swr50-white.html, so can I order again ? after you getting know the product is not available why are you not marking as out of stock ?

I wont mark this as resolved until I get proper answer from you guys...

Verified Support

Aug 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthik A Sir ...As confirmed with you on call your issued has been solved. So i would request you to please mark the issue resolved.

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G

Gowrisankar Narayanachetty

from Bengaluru, Karnataka

Aug 14, 2017

They cancelled my order and didn't refund my money.Keep on cheating so many customers like me which I come to know now.Don't order anything in Maxbhi

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Address: New Delhi, Delhi, 110005

Website: Maxbhi.com

I have ordered 3 times same product. The items get automatically cancelled and the points get added in the wallet, which is not useful to us. These seems to be like new way of cheating customers. If the products are not available why to do display in website. There are more than 431 complaints from Customer sides.
576864
582129
584444
584612
If you can arrange for the delivery of the products or refund the amount to the credit card. It would be highly appreciated.

+1 photos

Sep 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Bapilus Jeyakanth Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all orders with maxbhi.com and confirmed with you on call, refund is initiated from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Kannur, Kerala, 670703

Sir, ordered a battery 3 times (Lava pixel v2). But everytime order is cancelled and amount is refunded in e-wallet. So i don't want the item. Kindly refund the money to bank account.
A/c no. [protected] (Sbi iritty branch)
Ifsc - sbin0070647
Order id - 548770, 569837, 575419.
Net amount is 710 rupees...
Please solve the issue as soon as possible.

Aug 13, 2017

Complaint marked as Resolved

Contact No.- 9746558275 Email id- [email protected]

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Riyas P.K

from Phirangipuram, Andhra Pradesh

Aug 14, 2017

Someone is called me and ask my debit card number, CVV and otp. Fraudulent

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Address: New Delhi, Delhi

Website: Maxbhi.com

My order no.581830 and it's status is psd. It's status hasn't changed from that for days and when i try to call or mail i haven't got a reply yet!!! I can't reach customer service either. I have been on their call for 20 mins but still the call never connected. Please contact me and let me know when my order will be delivered. And what does psd mean???

Sep 14, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Swetha Lakshmi B Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #581830 with maxbhi.com. You order is currently being processed and is at the final stage of quality check. Please give us a maximum of 24 to 48 hours to completely process the order.We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Oct 21, 2021

Updated by Rosaline Roe I have raised a complaint with the site I ordered and they said it will be delivered yesterday but I still haven't got it. The AWB No. [protected] is my order. Please look into it. I'm really disappointed with your delivery people.

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Vipin kinayath

from Basavana Bagevadi, Karnataka

Aug 14, 2017

My email is "[protected]@gmail.com
I have a complaint regarding my order to maxbhi i place an order on 03-08-17
for samsung battery by any of reson it was canceled my order no is 573483 I have been refunded to maxbhi e-wallet now i can't regain my money or buy a product from that money
my mob is [protected]

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com/index.php?q=delhi&dispatch=store_locator.search&x=0&y=0

Hi,

I have ordered a nubia z11 mini digitilizer but the order was cancelled by the seller and refund to the bank was initialized on aug 1st of 2017 but still now it is not reflecting in my bank.

Tried calling them they say give us 24-48 hours to solve this issue still not resolved.

They always say write email and the issue will be solved then why hell they are using a customer care number for taking issues.

Alwways get reply very slow and ask's aditional time for it.

Tried all possible ways communicating them for transaction id for refund still now no response.

My order number's are 566087 & 566087

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Balaji Raghuram Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #566087 with maxbhi.com. and confirmed with you on call, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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I had earlier placed an order for lenovo k4 full body housing but my order got cancelled. Later i again placed a order using the e-wallet money that i had paid earlier.. Once again the order got cancelled. I had called the customer support and asked for my money refund they sent a mail saying it'll be refunded within 7 to 10days but it's been roughly 15 days still i haven't got my money. The review about this is company on google was same that i had experienced here.. Please take a look at this company.. Are they trying to cheat me? I want my cash back.. They're not replying to my emails..

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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On 8th july'17 i have placed an order for the touch screen glass. At the time of booking it shows it will be delivered on 11th july but it was not delivered and after the continuous followup there was no reply from them. When i told them i am going to file a complaint they replied on 14th july stating that the product is available and shortly it will be shipped.

But they have shipped the wrong product the touch is not working with my micromax tab and i have raised the complaint for the replacement of the the product on 17th july. From 17th i am following with them hardly they reply and customer care number is waste, many times i have waited for 1 hour but no luck.
Now they are saying you have opened the product and we cannot replace it. Without connecting how i can find out whether it is working or not.

Please help to get my money back.

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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S

Sharmi Murugasan

from Hyderabad, Telangana

Aug 11, 2017

I ordered lg xcam lcd with touch screen. But they r not courier me almost 1 month completed.order cost is 2993.i tryed maxbhi customer care number lots of time but they r not response me and mail also they r not answering me plz help me

shipped wrong item - Comment #2816356 - Image #0

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My order no 544269 was cancelled by maxbhi.com. It was confirmed to be refund to my bank account rs. 343 for order of vox kick k3 battery. But yet now i was not refunded my money back. 1 st complaint was write by me on 28 july 2017 to support @ maxbhi.com. Then they called me through phone that refund will be done 5 to 7 days. But no refund yet now made to me. And no response to my further complaints.
My email : [protected]@gmail.com
Mobile [protected]

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jey Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #544269 with maxbhi.com. Its completely refunded from our-end kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Kolkata, West Bengal, 700017

Website: www.maxbhi.com

Dear Sir/ Ma'am,

I had ordered Vivo Y31L battery from Maxbhi.com whose order number is 572451. After order this product they informed me that product is out of stock and refund my amount in their e-wallet. I requested for refund the amount in bank account because I don't want to buy any other product. The amount is Rs. 716.

I want my amount in my bank account. Kindly do the needful

Regrads,
Avinash Baruli
[protected]

Sep 11, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avinash Baruli Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#572451 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we received a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: New Delhi, Delhi, 500017

Website: www.maxbhi.com

My order Id #562971 a touch screen digitizer of Letv Le1s. I ordered it for 1450. They cancelled my order and send the money to ewallet. I'm requesting them to put my money back into my bank account. It's been more than 15 days they cancelled my order. But no customer care is responding. They contact number a big crap. It never connects. I don't understand how these companies cheat people and are still not noticed. Please solve my issue.

+1 photos

Aug 12, 2017

Complaint marked as Resolved

Took a bit of time but in the end processed my refund successfully. Thank you.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by [email protected] This was the refund process yet to be intitated. Order No. 562971. Please resolve it fast

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rahul Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #562971 with maxbhi.com. And confirmed with you on call this refunded is been credited to you. So please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 569102

Website: Www.maxbhi.com

Ordered a touch screen digitizer for samsung note 2 which they cancelled after 2 days and put the money in their ewallet. I tried to contact them to request for transferring the money to my bank account but i was not able to connect to their customer care even after waiting for more than 15 min.

Sent numerous emails but there was no response. Only after i wrote a strong email that i will launch a police complaint they responded saying that they will transfer the money to my bank account but that never happened. Its been more than 8 days now but no reply for any emails.

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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K

Kshashi Kumar

from Bengaluru, Karnataka

Aug 11, 2017

Sir i have order INFOCUS M260 BATTERY 1st time 500 RS 2nd time 551 ok but not send may order my money wallet this company AUTOMETCLY cancelled my order i have call no [protected] nevar pick so decides i have refund my money in bank RS 551/

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