[Resolved] Maxbhi / Elcotek Telecom — delivered wrong product & not refunding the amount after return | |
I ordered mobile battery for 2500ma, they deliver me 1800 ma which was also faulty. I send it back with courier by spending 150 inr. I got a call from them that they dont have 2500ma battery & can deliver only 1900 ma. Maxbhi is not ready to refund. It is cheating. They are fraud company. How the government allows this type of company. Orader id #564795 Was this information helpful? | |
Sep 29, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. GANESH INGLE Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #564795 with maxbhi.com. And replacement team confirmed with you on call that we are shipping you the new product in replacement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Verified Support Aug 29, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. GANESH INGLE Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #564795 with maxbhi.com. We don't have return policy, you can contact our replacement team they will help you regarding this issue and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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 3 Comments | |
Comments
I was requesting for refund..and person told me refund not possible and was forcing the non computable product on me. So if refund possible plz do that
Reply
Sir plese cancell my order because ihad ordred another items instead of my item so sir please cancel my oder and refund my account i ordered on 18 order id was 592966 and another one was 592891
Sir/ madam please cancell my order and refund my account because i had ordered the wrong product please cancell my ordrs my order number was592891and 592966
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005