A complaint in context to order:469075, order successfully canceled but the refund of rupees 2173 not received in the bank account. I am willing to share bank details if the refund can be processed again. The payment for the order:469075 was done through payment wallet paytm and the money has not been refunded to paytm account as well. It has been more than 3 months since the cancellation of the order still, there is no refund. I have attached all necessary screenshots. The refunds team called me on 9th june 2017 and told me that the refund will be issued in 5-7 days, since then it has been more than a month and there is no refund and no one has contacted me about it, reply to me asap through email or contact me through the phone.
Jul 20, 2017
Complaint marked as Resolved The Maxbhi customer care called me on the next day I posted this complaint and promised to refund my money within 3 days. The money was refunded within some hours of the phone call. Finally, after 4 months, i got my money back. Very slow refund process.
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
