Maxbhi / Elcotek Telecom Complaints & Reviews

I had earlier placed an order for lenovo k4 full body housing but my order got cancelled. Later i again placed a order using the e-wallet money that i had paid earlier.. Once again the order got cancelled. I had called the customer support and asked for my money refund they sent a mail saying it'll be refunded within 7 to 10days but it's been roughly 15 days still i haven't got my money. The review about this is company on google was same that i had experienced here.. Please take a look at this company.. Are they trying to cheat me? I want my cash back.. They're not replying to my emails..

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 8th july'17 i have placed an order for the touch screen glass. At the time of booking it shows it will be delivered on 11th july but it was not delivered and after the continuous followup there was no reply from them. When i told them i am going to file a complaint they replied on 14th july stating that the product is available and shortly it will be shipped.

But they have shipped the wrong product the touch is not working with my micromax tab and i have raised the complaint for the replacement of the the product on 17th july. From 17th i am following with them hardly they reply and customer care number is waste, many times i have waited for 1 hour but no luck.
Now they are saying you have opened the product and we cannot replace it. Without connecting how i can find out whether it is working or not.

Please help to get my money back.

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

View replies

S

Sharmi Murugasan

from Hyderabad, Telangana

Aug 11, 2017

I ordered lg xcam lcd with touch screen. But they r not courier me almost 1 month completed.order cost is 2993.i tryed maxbhi customer care number lots of time but they r not response me and mail also they r not answering me plz help me

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My order no 544269 was cancelled by maxbhi.com. It was confirmed to be refund to my bank account rs. 343 for order of vox kick k3 battery. But yet now i was not refunded my money back. 1 st complaint was write by me on 28 july 2017 to support @ maxbhi.com. Then they called me through phone that refund will be done 5 to 7 days. But no refund yet now made to me. And no response to my further complaints.
My email : [protected]@gmail.com
Mobile [protected]

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jey Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #544269 with maxbhi.com. Its completely refunded from our-end kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700017

Website: www.maxbhi.com

Dear Sir/ Ma'am,

I had ordered Vivo Y31L battery from Maxbhi.com whose order number is 572451. After order this product they informed me that product is out of stock and refund my amount in their e-wallet. I requested for refund the amount in bank account because I don't want to buy any other product. The amount is Rs. 716.

I want my amount in my bank account. Kindly do the needful

Regrads,
Avinash Baruli
[protected]

Sep 11, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avinash Baruli Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#572451 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we received a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 500017

Website: www.maxbhi.com

My order Id #562971 a touch screen digitizer of Letv Le1s. I ordered it for 1450. They cancelled my order and send the money to ewallet. I'm requesting them to put my money back into my bank account. It's been more than 15 days they cancelled my order. But no customer care is responding. They contact number a big crap. It never connects. I don't understand how these companies cheat people and are still not noticed. Please solve my issue.

Aug 12, 2017

Complaint marked as Resolved

Took a bit of time but in the end processed my refund successfully. Thank you.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by [email protected] This was the refund process yet to be intitated. Order No. 562971. Please resolve it fast

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rahul Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #562971 with maxbhi.com. And confirmed with you on call this refunded is been credited to you. So please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 569102

Website: Www.maxbhi.com

Ordered a touch screen digitizer for samsung note 2 which they cancelled after 2 days and put the money in their ewallet. I tried to contact them to request for transferring the money to my bank account but i was not able to connect to their customer care even after waiting for more than 15 min.

Sent numerous emails but there was no response. Only after i wrote a strong email that i will launch a police complaint they responded saying that they will transfer the money to my bank account but that never happened. Its been more than 8 days now but no reply for any emails.

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

View replies

K

Kshashi Kumar

from Bengaluru, Karnataka

Aug 11, 2017

Sir i have order INFOCUS M260 BATTERY 1st time 500 RS 2nd time 551 ok but not send may order my money wallet this company AUTOMETCLY cancelled my order i have call no [protected] nevar pick so decides i have refund my money in bank RS 551/

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kottayam, Kerala, 686540

Website: www.maxbhi.com/index.php?dispatch=orders.details&order_id=574115

My item not received and not changed in show current status..;please help and take an action for receiving my product very fastly...
Order #574115

Date action
04/08/2017, 12:51 pm status change
Under process #1 - psd
04/08/2017, 11:07 am status change
Approved - under process #1
03/08/2017, 09:17 pm status change
Incomplete - approved
03/08/2017, 09:16 pm create

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by Ayyappa Das J if any problem for delivering activities, please refund my money in my bank account...

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ayyappadas j Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #574115 with maxbhi.com. Your order is currently being processed and is at the final stage of quality check. Please give us a maximum of 24 to 48 hours to completely process the order.
We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Alternatively you can track your order status with your login and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 784114

Website: [email protected]

Sir my order sansui u55 battery order no.574344 has been cancelled i request please refund my money please my money return my bank or atm account sir my bank account atm card bank of broda wich days under my money refund my bank account my order after 5 days has completed but yesterday i received maxbhi mail your order 574344 has been cancelled please return my money

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Himanjali deka ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #574344 with maxbhi.com. As we received a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

View replies

R

rexialex

from Chennai, Tamil Nadu

Aug 10, 2017

From Maxbi my order # 513072. refund amount of Rs.676.44 has not been credited to my bank. 2 weeks back I complaint consumer complaint cell but this time no replay from their side.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

Refund to bank order #547922

Order date:16th july 2017
Auto cancelled date: 19th
Money refunded to bank : 19th july (Process initiated as they said)

I keep on sending mails to them but they are not responding.

I called to their customer support numbers but no response.

What the hell cyber crime department is doing when these type of fake websites cheating customers in the name of selling products online.

Its very logical fraud it seems.

They keep rare products on their websites even they dont have actual product with them.

They will cancel the order after 2 days saying product not available.

One thing to observe here is they dont have option for cod. Ball is in their court when we pay the money.

Where is the # fake ceo of the maxbhi company.

I have seen many complaints online regarding maxbhi.com frauds.

I am going to lodge complaint in consumer court on this fraud guys.

Anyone join with me to stop this fraud company frauds.

Aug 9, 2017

Complaint marked as Resolved

Thank you consumer complaints for your support.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by badrinetworld Refund to bank order #547922

order date:16th july 2017
auto cancelled date: 19th
money refunded to bank : 19th july (process initiated as they said)

i keep on sending mails to them but they are not responding.

I called to their customer support numbers but no response.

PLEASE REFUND

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Badri Venkatesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #547922 with maxbhi.com. Its already completely refunded form our-end and the Refund ID =[protected], kindly check this refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

I have ordered two orders in maxbhi in last 6 months. It looks they are not shipping products and cancel the order. But the refund in returned as wallet. I tried to return the wallet amount to bank but it is not working. I send the complaint email to support email. But still now no response from them. Is there any way to close/block these sites if this is fake site?

Aug 12, 2017

Complaint marked as Resolved

Maxbhi support responded quickly after posting complaint in "consumer complaints" and also got immediate reply from their support mail. Anyway thanks for Maxbhi support team and consumer complaint website.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. karthikeyan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #425206, #547061 with maxbhi.com. Its already completely refunded from our-end by you sir and kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 10, 2017

Updated by karthi5040 No I didn't received the amount yet. Please find the screenshot for proof.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. karthikeyan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #425206, #547061 with maxbhi.com. As its already refunded from our-end this is the Bank Ref. # - 006266 of Order #425206, Refund ID =[protected] of Order #547061, kindly check your both of refunds with your bank and Paytm, So that you will receive this amount in your account and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 12, 2017

Updated by karthi5040 Finally I got the refund for the above two orders. Thanks for Maxbhi support and Consumer Complaints Website.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 625010

Website: Maxbhi.com

I was placed the order for htc 828 swlfie cam before one month ago. But they cancelled my order due non availability of the product. But they took the money in my account for that product and they didn't refund my money till date. There is no response for my refund request mail. And couldn't connect the customer service number also. How much till take to refund or whats the plan of maxbhi. They will doing like this lot more customers i think

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

View replies

A

Ajay Àj

from Mansa, Punjab

Aug 8, 2017

Sir plzzzz mera cash muje de do...phle bhi complaint ki thi ...e lekin kch reposes nhi aaya h...nhi degi ya company mera cash...plzzzz check kro or dekho kya problem aa rhi h or order number h 543663

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

Website: Maxbhi.com

I am naresh sharma i ordered coolpad dazen 1 touch screen on maxbhi.com order no 552001 dated 19/07/17 but my order get auto canceled due to non-availibility of item and money refunded in my maxbhi account. Then i call and maxbhi care and request them to transfer my money 624 rs in bank and they said that i will take one week and today is 05 aug but i haven't get my money in bank
Maxbhi provide very bad service. Why they took order when item was not available and now they are delaying refund. Will maxbhi provide me money with interest or this is only your job that take order without item and refund money after many days and earn money

Oct 22, 2017

Complaint marked as Resolved

Solved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Naresh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #552001 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGABRHNPJ8, kindly check your refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400055

Website: Maxbhi.com

Hell sir i had ordered lyf 11 battery and it was canceled by the supplier and now i need my money back in my account i don't need any points plzzz give my money back to my account otherwise u all will be in a great trouble it was of 550rs. Plz solve i want my money back and back in bank account. As soon as it is possible plz return my money back

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Darshan Jain Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #571211 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

View replies

A

Abhay Manotra

from Bengaluru, Karnataka

Aug 7, 2017

Hello sir please refund my amount from E wallet account I tried a lot of time but I am not getting How to refund and also I am confused totally and my item is cancelled before 4 days only I am timing a lot of time not solving that question please refund my money to my bank account Paytm account please don't ignore sir
558078 its order number

Reply

A

Ajay Àj

from Mansa, Punjab

Aug 8, 2017

Ek bar phle bhi complain ki thi lekin kch nhi hu a h abhi Tek 15 din ho gye h...lekin cash nhi refund nhi hua h...to sir plzzzz. Jldi se jldi mera cash de do ...order no h...543663

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I ordered product (Mobilephone battery) on 30 june 2017 but they cancelled (On july 2/2017,) it citing that product is out of stock and now they are not refunding it in my wallet as i paid through mobiwik 441.91 rs for order i'd. 525920, but didn't receive my money back in mobiwik as per their promise. Wat kind of patience they expect from me, only they know, what kind of sincereness is in their sincere apologies is, only they can define, even a child knows how to keep a promise but they broke all records, now see their beautiful business record...
1. Booked order by showing inventory in stock and then after prepaying..30 june, 2017..
2. Cancelled it just after 1 day by citing reason that they cld not fulfil it as its out of stock... On 2 july 2017..
3. I requested them to refund, they said it will be paid back to you as the way you paid us, and reflect in your mobiwik wallet sooner than 7 days...
4. I called spent 87 rs but you never picked up, its always be on line we shortly will connect you to our customer care,,??!! That again you never did,,,,
5. I mailed them numerous times, and every time they gave me a new request id but they never solved any of it in their given deadline that is 48 to 72 hrs... Id are 174249, 176581, 176579, 17370...
6. Now after all this if someone doubts about their credibility and their so called business than they have no right to mind it.
Plz help me in getting my money back from maxabhi.com they are not refunding it. Plz do the needful to resolve the issue asap. Thanks in anticipation.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jobanjeet Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #525920 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Mar 17, 2019

Updated by 99singh Resolved thanks you very much.

View replies

A

Ajesh A

from Bengaluru, Karnataka

Aug 7, 2017

My name is Ajesh
I have been order Samsung Corbys s3653 a microphone, touch pad, full housing body.but this order not yet for dispatched.they show this (PSD) on order information.what is this (PSD).Did my order is cancelled.than why did you give my money back.

Reply

A

Ankush jaswal

from Julana Shadipur, Haryana

Aug 7, 2017

Hello have a good day i order two items bt they dont have that stuff they return my money on ewallet bt i rqsted that money on my bank bt still I dint get my money

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

I have ordered flip cover on maxbhi on july 16th 2017 (Order #547435). It was approved at that time but after 4 days the order was cancelled by them. They initiated the refund. But i didn't receive the refund till today (Aug 3rd). When i checked the order history on the site, it shows refund to bank — cancelled.

I don't understand why are they cancelling the order and then the refund. Please resolve the issue.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sailendra S L Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your the Orders #547435 with maxbhi.com. And confirmed with you today we had processed this complete refund from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

R

Radhakrishnan Murugaiyan

from Coimbatore, Tamil Nadu

Aug 7, 2017

I have ordered lenovo charging port. But there is no stock even though they accepted the order and i asked refund. payment is made on 12th May 17. Since 3 months over i didn't received the refund from them. I mailed so many times but no response. Amount is 380.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir/madam
I had order a mobile battery (Order id-561232 & 536390) both the order canceled by the company without giving any reason and the refund amount added to e-wallet but i want the refund in my bank account or in the same account from where i have done the payment.
For this i have email several times but there is no any respond given by the company i also tried to call several times but the same situation no any respond given by the company.

So i request you plz resolve the problem as stated above asap.

Thanks & regards

Aug 4, 2017

Complaint marked as Resolved

The company refunded the amount of one order in the respective account, and the amount of the second order will be credit to the respective account within 4-5 days. At all the problem solved. Thanks with regards.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 28, 2017

Dharun Saran's response [protected]

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vikram Kumar Jha Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #561232, #536390 with maxbhi.com. And confirmed with you on call this is credited to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

D

Dharun Saran

from Thanjavur, Tamil Nadu

Aug 3, 2017

Flex Cable for Chinese YXTEL W666 Cell Phone
CODE: ETFCCHNYXW666

Not Received

Amount not Refundable

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500059

Website: www.maxbhi.com/#/home

I ordered a product worth inr 917 and after 3 days i get a msg that my order has been cancelled as the product is not available in warehouse. Why take the order when the product is not available.
Now i have asked for a refund and it is more than 20 days and there is no refund. When the site says that refund will be done within 7-14 days.

Also a big issue is calling customer care, have to wait for atleast 5 mins to connect and they usually say sorry and the problem will be solved soon.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sameer Hassan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #532049 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.maxbhi.com

Dear maxbhi/ elcotek telecom team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your maxbhi ewallet, which i do not need. I have dropped email and also tried to call. No response from either. From the reviews that i see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment at the earliest?

Unfortunately this is not a professional way to run a business. I want to proceed legally as well if you don't respond.

My order no is #569301 the amount is 1714/-which i paid through paytm.
Email address: thinky. [protected]@gmail.com

Aug 19, 2017

Complaint marked as Resolved

i got my refun bank bit it took veru long time.. Anyway lot of thanks

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Teja adigopula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #569301 with maxbhi.com. This Order #569301 amount 1341 Rs. is used in Order #571801 and rest is there in wallet kindly wait for refund till this Order #571801 get shipped and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Aug 05, 2017

Updated by Teja Adigopula The order #571801 is also get cancelled, and again money was added to wallet. I called you many times before placing and customer care agent said that stock is available but the very next day order get cancelled.I know you guyz are sacmmers give my money back to my paytm wallet. I paid it through paytm wallet not bank and it doesnt take dayz to transfer.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Teja adigopula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #569301, #571801 with maxbhi.com. Sir you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

View replies

T

Teja Adigopula

from Vasai-Virar, Maharashtra

Aug 5, 2017

The order #571801 is also get cancelled, and again money was added to wallet. I called you many times before placing and customer care agent said that stock is available but the very next day order get cancelled.I know you guyz are sacmmers give my money back to my paytm wallet. I paid it through paytm wallet not bank and it doesnt take dayz to transfer.

Reply

T

Teja Adigopula

from Vasai-Virar, Maharashtra

Aug 18, 2017

you guyz said you will refund the money back in 7 days but its been 12 days i haven't received any money. i made payment through paytm and its doesn't took mins to transfer it back. you people scam and cheating us saying that your are rhe largest provider. I need my money back ASAP.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 411021

I've ordered a nexus 5x front camera yesterday and have paid the amount by debit card. The order was placed mistakenly so now i want to cancel my order. I've already did many mails yesterday for the cancellation of the order and refunding of money but i haven't got any response yet. So please cancel the order and refund my money back asap.
Contact me soon.
Thank you.

Sep 1, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

View replies

F

FarhanAnsari249

from Shahganj, Uttar Pradesh

Aug 2, 2017

Sir i'll order #531189 but he was cancelled and i'll try return option but he is not work so sir i request plz return my money into my bank account.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

Dear Maxbhi/ Elcotek Telecom Team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your Maxbhi ewallet, which I do not need. I have dropped email and also tried to call. No response from either. From the reviews that I see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment at the earliest?

Unfortunately this is not a professional way to run a business.
My order numbers are Order #[protected]/07/2017, 04:53 PM).

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avik Sanyal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #556756 with maxbhi.com. As we receive a confirmation for refund to bank i am initiating your complete refund from our-end and the Refund ID =[protected] and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 02, 2017

Ajay Àj's response Jldi e jldi action lo ab complaint pr

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avik Sanyal Sir ...As i can check your Order #556756 with maxbhi.com. Its completely refunded from our-end and the Refund ID = 57916829, kindly check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

View replies

A

Ajay Àj

from Mansa, Punjab

Aug 2, 2017

Muje MRA balance chahiye bs ...10 din se jda ho gye h...or abhi Tek balance transfer nhi hu h MRE paytm m...kyo lene k time bhuttt jldi cut kiya tha ab

Maxbhi / Elcotek Telecom Complaints & Reviews

File a complaint to Maxbhi / Elcotek Telecom

Maxbhi / Elcotek Telecom reviews & complaints page 61

money not refunded

Post your Comment

shipped wrong item

Post your Comment

my money not refunded yet

Post your Comment

regrading not refunding the amount in bank account

Post your Comment

complete betrayal

Post your Comment

e wallet fraud

Post your Comment

maxbhi.com order #574115, item not received, my item show current status???

Post your Comment

return my money

Post your Comment

#547922 order - refund not received to my paytm wallet it's been 20 days

Post your Comment

didn't receive refund for order #425206 and #547061

Post your Comment

they didn't provide my refund amount

Post your Comment

not refunded my money

Post your Comment

571211

Post your Comment

refund not done even after one month

Post your Comment

refund was cancelled and not yet received

Post your Comment

regarding transfer amount from ewallet to bank account

Post your Comment

took my order when the product in not available and now the money is not being refunded.

Post your Comment

refund not yet initiated and no response

Post your Comment

order is not getting canceled

Post your Comment

regarding refund for order #556756 (22/07/2017, 04:53 pm)

Post your Comment

Related businesses