Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Kottayam, Kerala, 686540

Website: www.maxbhi.com/index.php?dispatch=orders.details&order_id=574115

My item not received and not changed in show current status..;please help and take an action for receiving my product very fastly...
Order #574115

Date action
04/08/2017, 12:51 pm status change
Under process #1 - psd
04/08/2017, 11:07 am status change
Approved - under process #1
03/08/2017, 09:17 pm status change
Incomplete - approved
03/08/2017, 09:16 pm create

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by Ayyappa Das J if any problem for delivering activities, please refund my money in my bank account...

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ayyappadas j Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #574115 with maxbhi.com. Your order is currently being processed and is at the final stage of quality check. Please give us a maximum of 24 to 48 hours to completely process the order.
We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Alternatively you can track your order status with your login and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

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Address: 784114

Website: [email protected]

Sir my order sansui u55 battery order no.574344 has been cancelled i request please refund my money please my money return my bank or atm account sir my bank account atm card bank of broda wich days under my money refund my bank account my order after 5 days has completed but yesterday i received maxbhi mail your order 574344 has been cancelled please return my money

+2 photos

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Himanjali deka ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #574344 with maxbhi.com. As we received a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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rexialex

from Chennai, Tamil Nadu

Aug 10, 2017

From Maxbi my order # 513072. refund amount of Rs.676.44 has not been credited to my bank. 2 weeks back I complaint consumer complaint cell but this time no replay from their side.

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Website: www.maxbhi.com

Refund to bank order #547922

Order date:16th july 2017
Auto cancelled date: 19th
Money refunded to bank : 19th july (Process initiated as they said)

I keep on sending mails to them but they are not responding.

I called to their customer support numbers but no response.

What the hell cyber crime department is doing when these type of fake websites cheating customers in the name of selling products online.

Its very logical fraud it seems.

They keep rare products on their websites even they dont have actual product with them.

They will cancel the order after 2 days saying product not available.

One thing to observe here is they dont have option for cod. Ball is in their court when we pay the money.

Where is the # fake ceo of the maxbhi company.

I have seen many complaints online regarding maxbhi.com frauds.

I am going to lodge complaint in consumer court on this fraud guys.

Anyone join with me to stop this fraud company frauds.

Aug 9, 2017

Complaint marked as Resolved

Thank you consumer complaints for your support.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by badrinetworld Refund to bank order #547922

order date:16th july 2017
auto cancelled date: 19th
money refunded to bank : 19th july (process initiated as they said)

i keep on sending mails to them but they are not responding.

I called to their customer support numbers but no response.

PLEASE REFUND

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Badri Venkatesh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #547922 with maxbhi.com. Its already completely refunded form our-end and the Refund ID =[protected], kindly check this refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Website: www.maxbhi.com

I have ordered two orders in maxbhi in last 6 months. It looks they are not shipping products and cancel the order. But the refund in returned as wallet. I tried to return the wallet amount to bank but it is not working. I send the complaint email to support email. But still now no response from them. Is there any way to close/block these sites if this is fake site?

+1 photos

Aug 12, 2017

Complaint marked as Resolved

Maxbhi support responded quickly after posting complaint in "consumer complaints" and also got immediate reply from their support mail. Anyway thanks for Maxbhi support team and consumer complaint website.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. karthikeyan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #425206, #547061 with maxbhi.com. Its already completely refunded from our-end by you sir and kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 10, 2017

Updated by karthi5040 No I didn't received the amount yet. Please find the screenshot for proof.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. karthikeyan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #425206, #547061 with maxbhi.com. As its already refunded from our-end this is the Bank Ref. # - 006266 of Order #425206, Refund ID =[protected] of Order #547061, kindly check your both of refunds with your bank and Paytm, So that you will receive this amount in your account and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 12, 2017

Updated by karthi5040 Finally I got the refund for the above two orders. Thanks for Maxbhi support and Consumer Complaints Website.

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Address: 625010

Website: Maxbhi.com

I was placed the order for htc 828 swlfie cam before one month ago. But they cancelled my order due non availability of the product. But they took the money in my account for that product and they didn't refund my money till date. There is no response for my refund request mail. And couldn't connect the customer service number also. How much till take to refund or whats the plan of maxbhi. They will doing like this lot more customers i think

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Ajay Àj

from Mansa, Punjab

Aug 8, 2017

Sir plzzzz mera cash muje de do...phle bhi complaint ki thi ...e lekin kch reposes nhi aaya h...nhi degi ya company mera cash...plzzzz check kro or dekho kya problem aa rhi h or order number h 543663

they didn't provide my refund amount - Comment #2812529 - Image #0

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Address: Ghaziabad, Uttar Pradesh

Website: Maxbhi.com

I am naresh sharma i ordered coolpad dazen 1 touch screen on maxbhi.com order no 552001 dated 19/07/17 but my order get auto canceled due to non-availibility of item and money refunded in my maxbhi account. Then i call and maxbhi care and request them to transfer my money 624 rs in bank and they said that i will take one week and today is 05 aug but i haven't get my money in bank
Maxbhi provide very bad service. Why they took order when item was not available and now they are delaying refund. Will maxbhi provide me money with interest or this is only your job that take order without item and refund money after many days and earn money

Oct 22, 2017

Complaint marked as Resolved

Solved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Naresh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #552001 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGABRHNPJ8, kindly check your refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Mumbai City, Maharashtra, 400055

Website: Maxbhi.com

Hell sir i had ordered lyf 11 battery and it was canceled by the supplier and now i need my money back in my account i don't need any points plzzz give my money back to my account otherwise u all will be in a great trouble it was of 550rs. Plz solve i want my money back and back in bank account. As soon as it is possible plz return my money back

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Darshan Jain Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #571211 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Abhay Manotra

from Bengaluru, Karnataka

Aug 7, 2017

Hello sir please refund my amount from E wallet account I tried a lot of time but I am not getting How to refund and also I am confused totally and my item is cancelled before 4 days only I am timing a lot of time not solving that question please refund my money to my bank account Paytm account please don't ignore sir
558078 its order number

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Ajay Àj

from Mansa, Punjab

Aug 8, 2017

Ek bar phle bhi complain ki thi lekin kch nhi hu a h abhi Tek 15 din ho gye h...lekin cash nhi refund nhi hua h...to sir plzzzz. Jldi se jldi mera cash de do ...order no h...543663

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I ordered product (Mobilephone battery) on 30 june 2017 but they cancelled (On july 2/2017,) it citing that product is out of stock and now they are not refunding it in my wallet as i paid through mobiwik 441.91 rs for order i'd. 525920, but didn't receive my money back in mobiwik as per their promise. Wat kind of patience they expect from me, only they know, what kind of sincereness is in their sincere apologies is, only they can define, even a child knows how to keep a promise but they broke all records, now see their beautiful business record...
1. Booked order by showing inventory in stock and then after prepaying..30 june, 2017..
2. Cancelled it just after 1 day by citing reason that they cld not fulfil it as its out of stock... On 2 july 2017..
3. I requested them to refund, they said it will be paid back to you as the way you paid us, and reflect in your mobiwik wallet sooner than 7 days...
4. I called spent 87 rs but you never picked up, its always be on line we shortly will connect you to our customer care,,??!! That again you never did,,,,
5. I mailed them numerous times, and every time they gave me a new request id but they never solved any of it in their given deadline that is 48 to 72 hrs... Id are 174249, 176581, 176579, 17370...
6. Now after all this if someone doubts about their credibility and their so called business than they have no right to mind it.
Plz help me in getting my money back from maxabhi.com they are not refunding it. Plz do the needful to resolve the issue asap. Thanks in anticipation.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jobanjeet Singh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #525920 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Mar 17, 2019

Updated by 99singh Resolved thanks you very much.

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Ajesh A

from Bengaluru, Karnataka

Aug 7, 2017

My name is Ajesh
I have been order Samsung Corbys s3653 a microphone, touch pad, full housing body.but this order not yet for dispatched.they show this (PSD) on order information.what is this (PSD).Did my order is cancelled.than why did you give my money back.

refund not done even after one month - Comment #2810428 - Image #0

refund not done even after one month - Comment #2810428 - Image #1

refund not done even after one month - Comment #2810428 - Image #2

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Ankush jaswal

from Julana Shadipur, Haryana

Aug 7, 2017

Hello have a good day i order two items bt they dont have that stuff they return my money on ewallet bt i rqsted that money on my bank bt still I dint get my money

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Website: www.maxbhi.com

I have ordered flip cover on maxbhi on july 16th 2017 (Order #547435). It was approved at that time but after 4 days the order was cancelled by them. They initiated the refund. But i didn't receive the refund till today (Aug 3rd). When i checked the order history on the site, it shows refund to bank — cancelled.

I don't understand why are they cancelling the order and then the refund. Please resolve the issue.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sailendra S L Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your the Orders #547435 with maxbhi.com. And confirmed with you today we had processed this complete refund from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Radhakrishnan Murugaiyan

from Coimbatore, Tamil Nadu

Aug 7, 2017

I have ordered lenovo charging port. But there is no stock even though they accepted the order and i asked refund. payment is made on 12th May 17. Since 3 months over i didn't received the refund from them. I mailed so many times but no response. Amount is 380.

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Dear sir/madam
I had order a mobile battery (Order id-561232 & 536390) both the order canceled by the company without giving any reason and the refund amount added to e-wallet but i want the refund in my bank account or in the same account from where i have done the payment.
For this i have email several times but there is no any respond given by the company i also tried to call several times but the same situation no any respond given by the company.

So i request you plz resolve the problem as stated above asap.

Thanks & regards

Aug 4, 2017

Complaint marked as Resolved

The company refunded the amount of one order in the respective account, and the amount of the second order will be credit to the respective account within 4-5 days. At all the problem solved. Thanks with regards.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 28, 2017

Dharun Saran's response [protected]

Verified Support

Aug 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vikram Kumar Jha Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #561232, #536390 with maxbhi.com. And confirmed with you on call this is credited to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dharun Saran

from Thanjavur, Tamil Nadu

Aug 3, 2017

Flex Cable for Chinese YXTEL W666 Cell Phone
CODE: ETFCCHNYXW666

Not Received

Amount not Refundable

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Address: Hyderabad, Andhra Pradesh, 500059

Website: www.maxbhi.com/#/home

I ordered a product worth inr 917 and after 3 days i get a msg that my order has been cancelled as the product is not available in warehouse. Why take the order when the product is not available.
Now i have asked for a refund and it is more than 20 days and there is no refund. When the site says that refund will be done within 7-14 days.

Also a big issue is calling customer care, have to wait for atleast 5 mins to connect and they usually say sorry and the problem will be solved soon.

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sameer Hassan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #532049 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: New Delhi, Delhi

Website: www.maxbhi.com

Dear maxbhi/ elcotek telecom team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your maxbhi ewallet, which i do not need. I have dropped email and also tried to call. No response from either. From the reviews that i see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment at the earliest?

Unfortunately this is not a professional way to run a business. I want to proceed legally as well if you don't respond.

My order no is #569301 the amount is 1714/-which i paid through paytm.
Email address: thinky. [protected]@gmail.com

+3 photos

Aug 19, 2017

Complaint marked as Resolved

i got my refun bank bit it took veru long time.. Anyway lot of thanks

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Teja adigopula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #569301 with maxbhi.com. This Order #569301 amount 1341 Rs. is used in Order #571801 and rest is there in wallet kindly wait for refund till this Order #571801 get shipped and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Aug 05, 2017

Updated by Teja Adigopula The order #571801 is also get cancelled, and again money was added to wallet. I called you many times before placing and customer care agent said that stock is available but the very next day order get cancelled.I know you guyz are sacmmers give my money back to my paytm wallet. I paid it through paytm wallet not bank and it doesnt take dayz to transfer.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Teja adigopula Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #569301, #571801 with maxbhi.com. Sir you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Teja Adigopula

from Vasai-Virar, Maharashtra

Aug 5, 2017

The order #571801 is also get cancelled, and again money was added to wallet. I called you many times before placing and customer care agent said that stock is available but the very next day order get cancelled.I know you guyz are sacmmers give my money back to my paytm wallet. I paid it through paytm wallet not bank and it doesnt take dayz to transfer.

refund not yet initiated and no response - Comment #2809880 - Image #0

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Teja Adigopula

from Vasai-Virar, Maharashtra

Aug 18, 2017

you guyz said you will refund the money back in 7 days but its been 12 days i haven't received any money. i made payment through paytm and its doesn't took mins to transfer it back. you people scam and cheating us saying that your are rhe largest provider. I need my money back ASAP.

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Address: 411021

I've ordered a nexus 5x front camera yesterday and have paid the amount by debit card. The order was placed mistakenly so now i want to cancel my order. I've already did many mails yesterday for the cancellation of the order and refunding of money but i haven't got any response yet. So please cancel the order and refund my money back asap.
Contact me soon.
Thank you.

Sep 1, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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FarhanAnsari249

from Shahganj, Uttar Pradesh

Aug 2, 2017

Sir i'll order #531189 but he was cancelled and i'll try return option but he is not work so sir i request plz return my money into my bank account.

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Website: www.maxbhi.com

Dear Maxbhi/ Elcotek Telecom Team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your Maxbhi ewallet, which I do not need. I have dropped email and also tried to call. No response from either. From the reviews that I see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment at the earliest?

Unfortunately this is not a professional way to run a business.
My order numbers are Order #[protected]/07/2017, 04:53 PM).

Sep 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avik Sanyal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #556756 with maxbhi.com. As we receive a confirmation for refund to bank i am initiating your complete refund from our-end and the Refund ID =[protected] and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 02, 2017

Ajay Àj's response Jldi e jldi action lo ab complaint pr

Verified Support

Aug 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avik Sanyal Sir ...As i can check your Order #556756 with maxbhi.com. Its completely refunded from our-end and the Refund ID = 57916829, kindly check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Ajay Àj

from Mansa, Punjab

Aug 2, 2017

Muje MRA balance chahiye bs ...10 din se jda ho gye h...or abhi Tek balance transfer nhi hu h MRE paytm m...kyo lene k time bhuttt jldi cut kiya tha ab

regarding refund for order #556756 (22/07/2017, 04:53 pm) - Comment #2806706 - Image #0

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Address: 500044

Website: www.maxbhi.com

I don't understand what is wrong with these seller online. When i am trying to call them no one responds. I have emailed them a number of times still there is no response. Is it a fraud website stealing peoples money.

I ordered the lcd screen but they cancelled it and transferred it to the e-wallet account.

I want someone to respond regarding this.
They have to transfer me a total amount of rs.1935.33.

Someone please help. Tell me what should i do to get my money back.

Placed a request to transfer it to my bank account but still not received.

My details

[protected]@gmail.com
Order numbers : #536977 and #542288

Aug 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiva Dornala Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #536977, #542288 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Badri Venkatesh

from Hyderabad, Telangana

Aug 2, 2017

They themselves cancelled the order and told they will refund the money to bank account. but till date no update on this.

fraud company

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

Products information
Product price quantity subtotal
Lcd screen for apple ipad mini 32gb wifi (Replacement display without touch)
Code: et-lcd-110670
E-wallet price:1836
1, 879.09 rs. 1 1, 879.09 rs.
Screw for apple iphone 5
Code: et-screw-set-domq-mb-100606
E-wallet price:270
275.75 rs. 1 275.75 rs.

Items were ordered on maxbhi however they could not deliver as they did not have stock order was cancelled and money was placed in ewallet asked refund and money to be returned to the bank however transaction was cancelled (Please see below).
Date action
25/07/2017, 06:19 pm status change
Refund to bank - cancelled
25/07/2017, 06:19 pm status change
Cancelled - refund to bank
25/07/2017, 04:31 pm status change
Refunded to ewallet - cancelled
25/07/2017, 04:31 pm status change
Under process #2 - refunded to ewallet
25/07/2017, 04:31 pm status change
Psd - under process #2
21/07/2017, 03:33 pm status change
Under process #1 - psd
21/07/2017, 12:04 pm status change
Approved - under process #1
21/07/2017, 11:53 am status change
Incomplete - approved
21/07/2017, 11:49 am create

Again ordered another item (I dont know why i trusted them) and same issue i dont understand why they advertise when they don't have stock? And why they cannot refund the money

Products information
Product price quantity subtotal
Lcd screen for apple ipad mini wi-fi plus cellular (Replacement display without touch)
Code: et-lcd-100597
E-wallet price:1784
1, 783.93 rs. 1 1, 783.93 rs.
Customer notes
Needs to be compatible with ipad mini a1432
Summary
Barcode
Total weight: 0.15 kg
Payment method: credit card, debit card, net banking (Ccavenue online payment gateway)
Shipping method:
Blue dart express ltd.
Subtotal: 1, 783.93 rs.
Total: 1, 783.93 rs.
Rs. Cash back: 89 rs.

Aug 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. ORWILL SALDANHA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Order #554823, #562892 with maxbhi.com. Its already completely refunded from our-end by you sir shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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S

surajhs

from Mysore, Karnataka

Jul 31, 2017

Order no: 515371
please refund my amount to bank.

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R

Rohanyolo

from Mumbai, Maharashtra

Jul 31, 2017

I have paid for my order and yet haven't received my order. Please give me my money back or else send the order. It has been weeks now! Also I have sent complaint against my order. Maxbhi hasn't yet given me any confirmation calls or such. I have paid a huge amount. Your website can be shut down completely @maxbhi

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S

Sansu Brahma

from Kokrajhar, Assam

Jul 31, 2017

Order 529280 was cancelled so I need my money back from ewallet to my bank ac.

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A

Asgd125

from Shimla, Himachal Pradesh

Aug 2, 2017

Ref my order 544853 /(8) in selfe stick was cancelled buy u but the money which i was paid through my ptm wallet is not refunded.kindly see to it that my refund is paid back at the earlest

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P

Pritam Surve

from Nagpur, Maharashtra

Aug 2, 2017

I want to transfer my ewallet money to bank there is no option my order # 557741 I have also contacted maxbhi support they are not responding and I have also email them not give any response pls help me in this

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S

Sathidharan

from Chennai, Tamil Nadu

Aug 2, 2017

I have ordered swipe elite max flip cover and tempered glass via www.maxbhi.com and then amount paid through paytm wallet dated on 30/06/2017 at 11.15 pm.
My order no #526717 but later my order is automatically cancelled due to no stock.But my cash should not be refund... Please help me to my cash refund sir...

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badrinetworld

from godavarikhani, Andhra Pradesh

Aug 8, 2017

Refund to bank order #547922

order date:16th july 2017
auto cancelled date: 19th
money refunded to bank : 19th july (process initiated as they said)

i keep on sending mails to them but they are not responding.

I called to their customer support numbers but no response.

PLEASE REFUND

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Website: www.maxbhi.com

Sir. Previously i placed an order #533913. That was cancelled by the seller and the the money (Rs.1, 820/-) was added to my e-wallet in maxbhi.com. The same they increase the price of the product. On july 11th i placed an order #539753 (Rs.756/- paid from my e-wallet) by mistake instead of that product. That order also was cancelled based on my request. That amount automatically added to my e-wallet. Now i have rs.1, 820/- in my e-wallet. From the date of order cancellation i request to refund my money. But they never give proper response and they failed to move single to refund customer money. Please help to get my money back.

+1 photos

Aug 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com.As i can check your Order #533913 with maxbhi.com. For refund as as we received a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Rohanyolo

from Mumbai, Maharashtra

Jul 31, 2017

I have paid for my order and yet haven't received my order. Please give me my money back or else send the order. It has been weeks now! Also I have sent complaint against my order. Maxbhi hasn't yet given me any confirmation calls or such. I have paid a huge amount. Your website can be shut down completely @maxbhi

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Website: www.maxbhi.com

Placed order for two pieces sony experia mobile back covers. Order no. 532917 placed on 05. Jul.2017 paid rs.964.02 via netbanking. I received the order confirmation email on the same day.

After about 2 weeks, since i did not receive any shipping information, i logged into their website to discover they had cancelled my order and placed the amount into my ewallet. I sent them an email asking them why they cancelled my order and to refund my money. No response received (But i did receive an automated confirmation of receipt of my email)

I sent another email on 24. Jul.2017 as a reminder to refund my money. Again no response.

I tied to purchase something else so i could use the money in my ewallet... But it seems that ewallet is only a scam... Cannot be used to buy anything.

After that i read many online complaints customers who have been cheated just like me.

Please help.

Sep 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jacinto Agnelo Godinho Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #532917 with maxbhi.com. And as per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2 complain that you cannot use your amount from wallet, So you can easily use your amount from wallet in future purchases with your login in maxbhi.com. And about your 3 complain is for refund then you can login to your account and request for refund to bank, rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Aug 03, 2017

Updated by jacinto Thanks to consumer complaints my refund was immediately processed and credited to my account.

Verified Support

Aug 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Thank you Sir for updating ...

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HARPREET SINGH MATHARU

from Mohali, Punjab

Jul 31, 2017

Plz tell me how can i get back my money from maxbhi e wallet to my paytm wellet .
.order #553835 Cancelled
HARPREET SINGH
happy.[protected]@gmail.com
20/07/2017, 04:13 PM 302.42 Rs.
my mobile and paytm is [protected] & [protected]

goods not received / payment not refunded. - Comment #2803830 - Image #0

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സന്തു

from Ernakulam, Kerala

Jul 31, 2017

I have placed an order before one month after that the order cancelled from you and the same amount go to your wallet however that amount after that placed 4-5 time ordering products all canceling i need my amount to my paytm wallet or my bank account

goods not received / payment not refunded. - Comment #2803878 - Image #0

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A

Abhishek@007

from Deoria, Uttar Pradesh

Jul 31, 2017

My order no 565535 i have ordered touch and display of infinix zero 3 online payment ..but they are not giving money back or not replying on calls or mailes
Plz..plz..help me to get my money back...they are not giving my money back
..and they have logged out to me from their website...please help me...to get my money back

goods not received / payment not refunded. - Comment #2803879 - Image #0

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Address: Ghaziabad, Uttar Pradesh, 751001

Website: Maxbhi.com

I ordered this and it came late and the product is wrongly fitting my device and i want to return this and want my cashback in my bank account. I dont want it in my e-wallet. Plz do for the same and take back the product from me i want to intiate a return and cashback. My order no. Is 550935 and the product is intex aqua star ii respectively. Please be clear next time with the policies thank you.

Aug 29, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sabyasachi Mitra Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #550935 with maxbhi.com. And we don't have return policy Kindly call us on [protected] and also you can mail us on [protected]@maxbhi.com, So that we can help you in replacement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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M

makkavi

from Chirala, Andhra Pradesh

Jul 31, 2017

I purchased intex aqua ace touch screen from maxbhi.com a online mobile accessory store. On 20th July 2017 . til now I not delivered my ordered item. My order number is 553066. I paid full payment via my dibet card. So plz solve my problem and delivered my ordered item..

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Address: 533125

Sir i order the zen admire curve lcd with touch order id is 562336 one day after order is cancelled money is refund to maxbhi e wallet i want wallet amount refund to bank account i asked maxbhi executive executive person is tell the porces but porces is not work and eroor so pls retify my problem the product is evey day is out of stock i will see 7 day in row

Aug 28, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. U.Satyanarayana Raju Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #562336 with maxbhi.com and confirmed with you on call we had initiated your refund and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 61

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