Maxbhi / Elcotek Telecom Complaints & Reviews

I ordered product (Mobilephone battery) on 30 june 2017 but they cancelled (On july 2/2017,) it citing that product is out of stock and now they are not refunding it in my wallet as i paid through mobiwik 441.91 rs for order i'd. 525920, but didn't receive my money back in mobiwik as per their promise. Wat kind of patience they expect from me, only they know, what kind of sincereness is in their sincere apologies is, only they can define,...

I have ordered flip cover on maxbhi on july 16th 2017 (Order #547435). It was approved at that time but after 4 days the order was cancelled by them. They initiated the refund. But i didn't receive the refund till today (Aug 3rd). When i checked the order history on the site, it shows refund to bank — cancelled.

I don't understand why are they cancelling the order and then the refund. Please resolve the issue....

Dear sir/madam
I had order a mobile battery (Order id-561232 & 536390) both the order canceled by the company without giving any reason and the refund amount added to e-wallet but i want the refund in my bank account or in the same account from where i have done the payment.
For this i have email several times but there is no any respond given by the company i also tried to call several times but the same situation no any...

I ordered a product worth inr 917 and after 3 days i get a msg that my order has been cancelled as the product is not available in warehouse. Why take the order when the product is not available.
Now i have asked for a refund and it is more than 20 days and there is no refund. When the site says that refund will be done within 7-14 days.

Also a big issue is calling customer care, have to wait for atleast 5 mins to connect...

Dear maxbhi/ elcotek telecom team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your maxbhi ewallet, which i do not need. I have dropped email and also tried to call. No response from either. From the reviews that i see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment...

I've ordered a nexus 5x front camera yesterday and have paid the amount by debit card. The order was placed mistakenly so now i want to cancel my order. I've already did many mails yesterday for the cancellation of the order and refunding of money but i haven't got any response yet. So please cancel the order and refund my money back asap.
Contact me soon.
Thank you....

Dear Maxbhi/ Elcotek Telecom Team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your Maxbhi ewallet, which I do not need. I have dropped email and also tried to call. No response from either. From the reviews that I see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment...

I don't understand what is wrong with these seller online. When i am trying to call them no one responds. I have emailed them a number of times still there is no response. Is it a fraud website stealing peoples money.

I ordered the lcd screen but they cancelled it and transferred it to the e-wallet account.

I want someone to respond regarding this.
They have to transfer me a total amount of rs.1935.33.br...

Products information
Product price quantity subtotal
Lcd screen for apple ipad mini 32gb wifi (Replacement display without touch)
Code: et-lcd-110670
E-wallet price:1836
1, 879.09 rs. 1 1, 879.09 rs.
Screw for apple iphone 5
Code: et-screw-set-domq-mb-100606
E-wallet price:270
275.75 rs. 1 275.75 rs.

Items were ordered on maxbhi however they could not deliver...

Sir. Previously i placed an order #533913. That was cancelled by the seller and the the money (Rs.1, 820/-) was added to my e-wallet in maxbhi.com. The same they increase the price of the product. On july 11th i placed an order #539753 (Rs.756/- paid from my e-wallet) by mistake instead of that product. That order also was cancelled based on my request. That amount automatically added to my e-wallet. Now i have rs.1, 820/- in my e-wallet....

Placed order for two pieces sony experia mobile back covers. Order no. 532917 placed on 05. Jul.2017 paid rs.964.02 via netbanking. I received the order confirmation email on the same day.

After about 2 weeks, since i did not receive any shipping information, i logged into their website to discover they had cancelled my order and placed the amount into my ewallet. I sent them an email asking them why they cancelled my order...

I ordered this and it came late and the product is wrongly fitting my device and i want to return this and want my cashback in my bank account. I dont want it in my e-wallet. Plz do for the same and take back the product from me i want to intiate a return and cashback. My order no. Is 550935 and the product is intex aqua star ii respectively. Please be clear next time with the policies thank you....

Sir i order the zen admire curve lcd with touch order id is 562336 one day after order is cancelled money is refund to maxbhi e wallet i want wallet amount refund to bank account i asked maxbhi executive executive person is tell the porces but porces is not work and eroor so pls retify my problem the product is evey day is out of stock i will see 7 day in row...

Order number #540287

After the cancellation of the order, i initiated refund to bank on 14/07/2017. They said it will refund within 7-10 days. Today, after 13 days i didn't get the money on my bank account.

I sent so many emails. Your customer support is very poor. Especially via email.

I can't wait anymore. So plz immediately resolve this issue.....

Regarding order number #546425
First of i want to suggest all that this is a fraud company because all promises made by this company is just fake.
When my order cancelled they said that refund credited to my account after 7-10 days but now after 11 days i cant get back my money.
I am waiting for my money and feeling fool my self.
It is my another request that please provide my money back immidiately otherwise legal...

I have ordered a battery on 2 july, which was cancelled by you on 8 july. I requested for bank refund. Since then its been a month but no amount has been refunded to my bank account. Even after complaining almost 10 times. They are not even replying to my constant mails and not even picking up my call. If you dont have a customer support, why you have given the number on your site. This is not done. Never expected this cheating from you....

Order no. #554073 since the order was late i had to complain before. After the complaint they shipped my item mobile back panel for sony xperia z5 premium dual yesterday. What i saw in the box it was a broken back panel they send me. Maxbhi sir whatever do you think that we're fool huh.. I want my full refund right away. I want my money back. And im sending you guys a photo of broken back panel that u've send... Not worth it maxbhi.com......

I purchased a backcase for xperia z order #531082 on 04/07/2017. Since the shipment didn't start i called the customer care and cancelled. The amount of rs200.29 got credited to maxbhi wallet which i never wanted. So ordered to return the amount to bank, which now shows as cancelled in their order history page. Pls. Hlp 2 resolve asap 2 return 2 bnk...

Dear sir,

My order# 530259 on the website www.maxbhi.com was not fulfilled by the supplier so i asked them to refund to money. They said within 10-12 days they will refund but as on date i didn't receive my money.

I also dropped a mail to customer care but they said that they will reply in 48-72 hrs time. Also i called on their customer care no. [protected], but no one is picking up the phone.

Kindly...

Hi,
I have ordered back panel cover for moto g4 play - white for my mobile and paid through net banking. But later cancelled

My order no - order #558802

I have not received my refund amount till now. When i tried to contact to customer care, didn't get any response.

I am not sure what further steps need to be done.
Could you please help me out

Thanks
Tinkubr...