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Maxbhi / Elcotek Telecom Complaints & Reviews

www.maxbhi.com
2.5
Updated: Jan 20, 2026
Complaints 1630
Resolved
820
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Maxbhi / Elcotek Telecom reviews & complaints page 62

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S
Shiva dornala
from Hyderabad, Telangana
Jul 29, 2017
Resolved
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Address: 500044
Website: www.maxbhi.com

I don't understand what is wrong with these seller online. When i am trying to call them no one responds. I have emailed them a number of times still there is no response. Is it a fraud website stealing peoples money.

I ordered the lcd screen but they cancelled it and transferred it to the e-wallet account.

I want someone to respond regarding this.
They have to transfer me a total amount of rs.1935.33.

Someone please help. Tell me what should i do to get my money back.

Placed a request to transfer it to my bank account but still not received.

My details

[protected]@gmail.com
Order numbers : #536977 and #542288
Aug 31, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shiva Dornala Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #536977, #542288 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
View replies
They themselves cancelled the order and told they will refund the money to bank account. but till date no update on this.

fraud company
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    O
    orwill
    from Mumbai, Maharashtra
    Jul 29, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110005
    Website: www.maxbhi.com

    Products information
    Product price quantity subtotal
    Lcd screen for apple ipad mini 32gb wifi (Replacement display without touch)
    Code: et-lcd-110670
    E-wallet price:1836
    1, 879.09 rs. 1 1, 879.09 rs.
    Screw for apple iphone 5
    Code: et-screw-set-domq-mb-100606
    E-wallet price:270
    275.75 rs. 1 275.75 rs.

    Items were ordered on maxbhi however they could not deliver as they did not have stock order was cancelled and money was placed in ewallet asked refund and money to be returned to the bank however transaction was cancelled (Please see below).
    Date action
    25/07/2017, 06:19 pm status change
    Refund to bank - cancelled
    25/07/2017, 06:19 pm status change
    Cancelled - refund to bank
    25/07/2017, 04:31 pm status change
    Refunded to ewallet - cancelled
    25/07/2017, 04:31 pm status change
    Under process #2 - refunded to ewallet
    25/07/2017, 04:31 pm status change
    Psd - under process #2
    21/07/2017, 03:33 pm status change
    Under process #1 - psd
    21/07/2017, 12:04 pm status change
    Approved - under process #1
    21/07/2017, 11:53 am status change
    Incomplete - approved
    21/07/2017, 11:49 am create

    Again ordered another item (I dont know why i trusted them) and same issue i dont understand why they advertise when they don't have stock? And why they cannot refund the money

    Products information
    Product price quantity subtotal
    Lcd screen for apple ipad mini wi-fi plus cellular (Replacement display without touch)
    Code: et-lcd-100597
    E-wallet price:1784
    1, 783.93 rs. 1 1, 783.93 rs.
    Customer notes
    Needs to be compatible with ipad mini a1432
    Summary
    Barcode
    Total weight: 0.15 kg
    Payment method: credit card, debit card, net banking (Ccavenue online payment gateway)
    Shipping method:
    Blue dart express ltd.
    Subtotal: 1, 783.93 rs.
    Total: 1, 783.93 rs.
    Rs. Cash back: 89 rs.
    Aug 31, 2017
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2017
    Maxbhi / Elcotek Telecom Customer Care's response     Dear Mr. ORWILL SALDANHA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Order #554823, #562892 with maxbhi.com. Its already completely refunded from our-end by you sir shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
    View replies
    Order no: 515371
    please refund my amount to bank.
    Reply
    I have paid for my order and yet haven't received my order. Please give me my money back or else send the order. It has been weeks now! Also I have sent complaint against my order. Maxbhi hasn't yet given me any confirmation calls or such. I have paid a huge amount. Your website can be shut down completely @maxbhi
    Reply
    Order 529280 was cancelled so I need my money back from ewallet to my bank ac.
    Reply
    Ref my order 544853 /(8) in selfe stick was cancelled buy u but the money which i was paid through my ptm wallet is not refunded.kindly see to it that my refund is paid back at the earlest
    Reply
    I want to transfer my ewallet money to bank there is no option my order # 557741 I have also contacted maxbhi support they are not responding and I have also email them not give any response pls help me in this
    Reply
    I have ordered swipe elite max flip cover and tempered glass via www.maxbhi.com and then amount paid through paytm wallet dated on 30/06/2017 at 11.15 pm.
    My order no #526717 but later my order is automatically cancelled due to no stock.But my cash should not be refund... Please help me to my cash refund sir...
    Reply
    Refund to bank order #547922

    order date:16th july 2017
    auto cancelled date: 19th
    money refunded to bank : 19th july (process initiated as they said)

    i keep on sending mails to them but they are not responding.

    I called to their customer support numbers but no response.

    PLEASE REFUND
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      K
      k_harihara
      from Chennai, Tamil Nadu
      Jul 29, 2017
      Resolved
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      Website: www.maxbhi.com

      Sir. Previously i placed an order #533913. That was cancelled by the seller and the the money (Rs.1, 820/-) was added to my e-wallet in maxbhi.com. The same they increase the price of the product. On july 11th i placed an order #539753 (Rs.756/- paid from my e-wallet) by mistake instead of that product. That order also was cancelled based on my request. That amount automatically added to my e-wallet. Now i have rs.1, 820/- in my e-wallet. From the date of order cancellation i request to refund my money. But they never give proper response and they failed to move single to refund customer money. Please help to get my money back.
      Aug 31, 2017
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2017
      Maxbhi / Elcotek Telecom Customer Care's response       Dear Mr. Hari Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com.As i can check your Order #533913 with maxbhi.com. For refund as as we received a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
      View replies
      I have paid for my order and yet haven't received my order. Please give me my money back or else send the order. It has been weeks now! Also I have sent complaint against my order. Maxbhi hasn't yet given me any confirmation calls or such. I have paid a huge amount. Your website can be shut down completely @maxbhi
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        J
        jacinto
        Jul 29, 2017
        Resolved
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        Website: www.maxbhi.com

        Placed order for two pieces sony experia mobile back covers. Order no. 532917 placed on 05. Jul.2017 paid rs.964.02 via netbanking. I received the order confirmation email on the same day.

        After about 2 weeks, since i did not receive any shipping information, i logged into their website to discover they had cancelled my order and placed the amount into my ewallet. I sent them an email asking them why they cancelled my order and to refund my money. No response received (But i did receive an automated confirmation of receipt of my email)

        I sent another email on 24. Jul.2017 as a reminder to refund my money. Again no response.

        I tied to purchase something else so i could use the money in my ewallet... But it seems that ewallet is only a scam... Cannot be used to buy anything.

        After that i read many online complaints customers who have been cheated just like me.

        Please help.
        Sep 9, 2017
        Complaint marked as Resolved 
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2017
        Maxbhi / Elcotek Telecom Customer Care's response         Dear Mr. Jacinto Agnelo Godinho Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #532917 with maxbhi.com. And as per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2 complain that you cannot use your amount from wallet, So you can easily use your amount from wallet in future purchases with your login in maxbhi.com. And about your 3 complain is for refund then you can login to your account and request for refund to bank, rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
        Aug 03, 2017
        Updated by jacinto         Thanks to consumer complaints my refund was immediately processed and credited to my account.
        Verified Support
        Aug 09, 2017
        Maxbhi / Elcotek Telecom Customer Care's response         Thank you Sir for updating ...
        View replies
        Plz tell me how can i get back my money from maxbhi e wallet to my paytm wellet .
        .order #553835 Cancelled
        HARPREET SINGH
        happy.[protected]@gmail.com
        20/07/2017, 04:13 PM 302.42 Rs.
        my mobile and paytm is [protected] & [protected]
        Reply
        I have placed an order before one month after that the order cancelled from you and the same amount go to your wallet however that amount after that placed 4-5 time ordering products all canceling i need my amount to my paytm wallet or my bank account
        Reply
        My order no 565535 i have ordered touch and display of infinix zero 3 online payment ..but they are not giving money back or not replying on calls or mailes
        Plz..plz..help me to get my money back...they are not giving my money back
        ..and they have logged out to me from their website...please help me...to get my money back
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          S
          Sabyasachi De Mitra
          from Ranaghat, West Bengal
          Jul 28, 2017
          Resolved
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          Address: Ghaziabad, Uttar Pradesh, 751001
          Website: Maxbhi.com

          I ordered this and it came late and the product is wrongly fitting my device and i want to return this and want my cashback in my bank account. I dont want it in my e-wallet. Plz do for the same and take back the product from me i want to intiate a return and cashback. My order no. Is 550935 and the product is intex aqua star ii respectively. Please be clear next time with the policies thank you.
          Aug 29, 2017
          Complaint marked as Resolved 
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Verified Support
          Jul 29, 2017
          Maxbhi / Elcotek Telecom Customer Care's response           Dear Mr. Sabyasachi Mitra Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #550935 with maxbhi.com. And we don't have return policy Kindly call us on [protected] and also you can mail us on [protected]@maxbhi.com, So that we can help you in replacement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
          View replies
          I purchased intex aqua ace touch screen from maxbhi.com a online mobile accessory store. On 20th July 2017 . til now I not delivered my ordered item. My order number is 553066. I paid full payment via my dibet card. So plz solve my problem and delivered my ordered item..
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            S
            satishraju307
            from Vijayawada, Andhra Pradesh
            Jul 28, 2017
            Resolved
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            Address: 533125

            Sir i order the zen admire curve lcd with touch order id is 562336 one day after order is cancelled money is refund to maxbhi e wallet i want wallet amount refund to bank account i asked maxbhi executive executive person is tell the porces but porces is not work and eroor so pls retify my problem the product is evey day is out of stock i will see 7 day in row
            Aug 28, 2017
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Verified Support
            Jul 28, 2017
            Maxbhi / Elcotek Telecom Customer Care's response             Dear Mr. U.Satyanarayana Raju Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #562336 with maxbhi.com and confirmed with you on call we had initiated your refund and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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              A
              Akhil7cena
              Jul 27, 2017
              Resolved
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              Order number #540287

              After the cancellation of the order, i initiated refund to bank on 14/07/2017. They said it will refund within 7-10 days. Today, after 13 days i didn't get the money on my bank account.

              I sent so many emails. Your customer support is very poor. Especially via email.

              I can't wait anymore. So plz immediately resolve this issue..
              Aug 29, 2017
              Complaint marked as Resolved 
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2017
              Maxbhi / Elcotek Telecom Customer Care's response               Dear Mr. AKHIL BABU Sir, , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540287 with maxbhi.com. Its completely refunded from our-end as per your confirmation and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
              Jul 28, 2017
              Updated by Akhil7cena               The problem still persist. I will mark it when my issue is completely resolved
              Verified Support
              Jul 29, 2017
              Maxbhi / Elcotek Telecom Customer Care's response               Dear Mr. AKHIL BABU Sir, , , , , , , , , , , , , , , , , , , , As i can check your Order #540287 with maxbhi.com. Its completely refunded from our-end and the Bank Ref. # - 100000000000000000000451089425, kindly check your refund with bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                M
                mukesh veshnev
                from Lucknow, Uttar Pradesh
                Jul 27, 2017
                Resolved
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                Address: Jaipur, Rajasthan, 304502
                Website: maxbhi.com

                Regarding order number #546425
                First of i want to suggest all that this is a fraud company because all promises made by this company is just fake.
                When my order cancelled they said that refund credited to my account after 7-10 days but now after 11 days i cant get back my money.
                I am waiting for my money and feeling fool my self.
                It is my another request that please provide my money back immidiately otherwise legal action will be taken.
                Aug 28, 2017
                Complaint marked as Resolved 
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Jul 27, 2017
                Maxbhi / Elcotek Telecom Customer Care's response                 Dear Mr. Mukesh Veshnav Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #546425 with maxbhi.com. Its completely refunded from our-end and the Bank Ref. #[protected], kindly check your refund with bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                View replies
                Dear sir my oder #545398 zenfone 2 ze551ml back panel but product wrong deliver samsung back panel & hand free local .
                so pls replace my oder .
                Reply
                Same story with me... It's been a month... Even i am intrested in taking legal action against them... So that they cant make fool of more people...
                Reply
                So many people have the same issue.. Lets unite and teach them a lesson...
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                  M
                  Mirza Aman Baig
                  from Lucknow, Uttar Pradesh
                  Jul 27, 2017
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                  Address: Jaipur, Rajasthan, 302012
                  Website: Maxbhi.com

                  I have ordered a battery on 2 july, which was cancelled by you on 8 july. I requested for bank refund. Since then its been a month but no amount has been refunded to my bank account. Even after complaining almost 10 times. They are not even replying to my constant mails and not even picking up my call. If you dont have a customer support, why you have given the number on your site. This is not done. Never expected this cheating from you.
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 27, 2017
                  Maxbhi / Elcotek Telecom Customer Care's response                   Dear Tarannum ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #527987 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                  View replies
                  Order no. #532858
                  sir maine ye order cancel kar diya hain but mera paisa mere A/C main nahi aaya hain. please sir mere balence bapas kar do
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                    N
                    nong
                    from Delhi, Delhi
                    Jul 27, 2017
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                    Address: New Delhi, Delhi, 110007
                    Website: Maxbhi.com

                    Order no. #554073 since the order was late i had to complain before. After the complaint they shipped my item mobile back panel for sony xperia z5 premium dual yesterday. What i saw in the box it was a broken back panel they send me. Maxbhi sir whatever do you think that we're fool huh.. I want my full refund right away. I want my money back. And im sending you guys a photo of broken back panel that u've send... Not worth it maxbhi.com...
                    Aug 28, 2017
                    Complaint marked as Resolved 
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2017
                    Maxbhi / Elcotek Telecom Customer Care's response                     Dear Mr. Tenzing Messar Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #554073 with maxbhi.com. Sir as you received this product in broken condition kindly contact us on [protected] or you can mail us on [protected]@maxbhi.com, So that we can help you further and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                    View replies
                    Heloo my order of touch screen digitilizer is not deliverd by the courier company please send it to me or give me refund of money my order num is 515233
                    Reply
                    Totally unreliable and fraud company
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                      T
                      theionconcom
                      from Bengaluru, Karnataka
                      Jul 25, 2017
                      Resolved
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                      Address: New Delhi, Delhi, 600033
                      Website: maxbhi.com

                      I purchased a backcase for xperia z order #531082 on 04/07/2017. Since the shipment didn't start i called the customer care and cancelled. The amount of rs200.29 got credited to maxbhi wallet which i never wanted. So ordered to return the amount to bank, which now shows as cancelled in their order history page. Pls. Hlp 2 resolve asap 2 return 2 bnk
                      Aug 26, 2017
                      Complaint marked as Resolved 
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2017
                      Maxbhi / Elcotek Telecom Customer Care's response                       Dear Mr. Prakash Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #531082 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
                      View replies
                      Thanks for that. I will mark it resolved once the amount is credited. Actually this should have got credited automatically but not after a complaint was lodged.
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                        N
                        Nitin_param
                        from Jaipur, Rajasthan
                        Jul 25, 2017
                        Resolved
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                        Resolved

                        Address: Banswara, Rajasthan, 327001
                        Website: www.maxbhi.com

                        Dear sir,

                        My order# 530259 on the website www.maxbhi.com was not fulfilled by the supplier so i asked them to refund to money. They said within 10-12 days they will refund but as on date i didn't receive my money.

                        I also dropped a mail to customer care but they said that they will reply in 48-72 hrs time. Also i called on their customer care no. [protected], but no one is picking up the phone.

                        Kindly help me to get my money back.

                        Regards
                        Nitin
                        Aug 26, 2017
                        Complaint marked as Resolved 
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 26, 2017
                        Maxbhi / Elcotek Telecom Customer Care's response                         Dear Mr. Nitin Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #530259 with maxbhi.com. Its completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                        View replies
                        My order for a battery was cancelled, and refund for the said order was transferred to Maxbhi e wallet instead of paytm from where the payment was made, i tried my best to transfer the amount to my account back but all in vain.
                        Order ID 543542, amount was rs.255.79/
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                          TinkuChetia
                          from Bengaluru, Karnataka
                          Jul 25, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110005

                          Hi,
                          I have ordered back panel cover for moto g4 play - white for my mobile and paid through net banking. But later cancelled

                          My order no - order #558802

                          I have not received my refund amount till now. When i tried to contact to customer care, didn't get any response.

                          I am not sure what further steps need to be done.
                          Could you please help me out

                          Thanks
                          Tinku
                          [protected]
                          Aug 25, 2017
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2017
                          Maxbhi / Elcotek Telecom Customer Care's response                           Dear Mr. Tinku Chetia Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #558802 with maxbhi.com. Confirmed with you on call its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                            priti chand
                            from Gurgaon, Haryana
                            Jul 25, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110005
                            Website: maxbhi.com

                            Hello sir, i order a htc-1 m8 touch screen. My order is successful place and also approved by a supplier. But the this not the one which i order i tried to call maxbhi.com customer care no but they are receiving money call i tried there no so many time but there is no revert so i decided i have to refund my money in my bank account. My order no is "#541563". Amount is 2100/- rs.
                            Aug 25, 2017
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 25, 2017
                            Maxbhi / Elcotek Telecom Customer Care's response                             Dear Mr. Rohit Chandel Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #541563 with maxbhi.com. Sir you ordered for LCD with Touch Screen for HTC One - M8 - Gold (complete assembly folder) and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
                            View replies
                            Maxbhi is a fraud company. Products are substandard. Don't expect anything from them.
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                              M
                              mukesh veshnev
                              from Lucknow, Uttar Pradesh
                              Jul 24, 2017
                              Resolved
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                              Resolved

                              Address: Tonk, Rajasthan, 304502
                              Website: Maxbhi.com

                              Order no 546425 has been placed by me and next day maxbhi.com showing that supplier not responding and money credited to e-wallet. I clicked transfer money in bank showing payment will transfer within 7 days. I didn't get any money back till now although i have also a complaint to support team. I want my money back as soon as possible. Feeling so fool that purcased an item from this site.
                              Aug 25, 2017
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2017
                              Maxbhi / Elcotek Telecom Customer Care's response                               Dear Mr. Mukesh Veshnav ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #546425 with maxbhi.com. Its completely refunded from our-end shortly t will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                              View replies
                              They return my money to maxbhi e wallet but i want it on my bank account.Thus is fraud site and i said that dont buy the product on this site.fake fake fakee.i[censored] want money in that way why u open a site take a money utensil and sit infont of mandir...
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                                A
                                arun13
                                from Jammu, Jammu and Kashmir
                                Jul 24, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110044
                                Website: Maxbhi.com

                                Hello sir, i ordered following items
                                1.
                                Lcd with touch screen for zen ultrafone 701 fhd - order #536794
                                Code:et-folder[protected]
                                Rs.1, 613.45
                                2.
                                Touch screen digitizer for zen ultrafone 701 fhd order #536708
                                Rs.577.26
                                Cancelled by supplier and by me. Ordered on 08.07.17 and cancel 13.07.17 date to till time money is not refunded.
                                Arun sharma
                                Aug 25, 2017
                                Complaint marked as Resolved 
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 25, 2017
                                Maxbhi / Elcotek Telecom Customer Care's response                                 Dear Mr. Arun Sharma Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #536794, #536708 with maxbhi.com. Its completely refunded from our-end and the Refund ID =[protected] of Orders #536794 and Refund ID =[protected] of Order #536708, kindly check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                  A
                                  astroboy
                                  Jul 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560032
                                  Website: www.maxbhi.com

                                  Order #540936

                                  I recently purchased touch screen digitizer for xiaomi mi 4 - white unknowingly thinking its new in e commerce industry offering accessories for mobile phones. But this company is fraud & doesn't take any responsibility. I want them to refund but they don't answer calls/emails. Every time the wait time is more than 30 minutes. Once connected the call centre agents disconnect calls without any support. They promise to call back from a manager or senior executive & no body calls. I will ensure strict legal action is taken on this company for not giving refund/replacement within first 30 days. I received the product on 17th jul & from them no response.. With these many complaints on this company, it is not suitable to be in business.. Have some respect to customers before you think of expanding business like flipkart, amazon. Etc
                                  Sep 12, 2017
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 25, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
                                  Jul 25, 2017
                                  Updated by astroboy                                   The product which I bought is unusable for me as it bought this unknowingly thinking it's a combo. I didn't knkayr terms & conditions
                                  Jul 25, 2017
                                  Updated by astroboy                                   I didn't know ur conditions I thought you are same as other e-commerce.. This is poor customer service.. You guys should not run e-commerce business. This is day light fraud & loot. All I wamt
                                  Jul 25, 2017
                                  Updated by astroboy                                   All I need is take your product back.. Get me my refund. Elae
                                  Jul 25, 2017
                                  Updated by astroboy                                   Change your policies that impact customers.. I will publish my reviews in every platform..
                                  Verified Support
                                  Jul 25, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
                                  Jul 25, 2017
                                  Updated by astroboy                                   No I will not mark this as resolved until and unless you people take this product back and get me refund.. Change your policies or give me an exception.
                                  Verified Support
                                  Jul 26, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
                                  Jul 26, 2017
                                  Updated by astroboy                                   Stop copy paste same reply.. write something sensible.. this shows your pathetic service
                                  Verified Support
                                  Jul 26, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with.
                                  Jul 26, 2017
                                  Updated by astroboy                                   Please change your return policies & help me with a refund.. I don't want a product that is not useful for me..Kindly escalate this to your highest level.. Else Maxbhi will not sustain for a long time.
                                  Jul 26, 2017
                                  Updated by astroboy                                   Now its going to be viral in social media..
                                  Verified Support
                                  Jul 27, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with you can call us on [protected] or you can mail us on [protected]@maxbhi.com.
                                  Aug 12, 2017
                                  Updated by astroboy                                   Not acceptable..My issue is still not resolved. Take you product back & return my refund . I don't care about your policies..
                                  Verified Support
                                  Aug 12, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response                                   Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with you can call us on [protected] or you can mail us on [protected]@maxbhi.com.
                                  Oct 29, 2019
                                  Updated by astroboy                                   Why is this company still running when they don't have return or refund policy ?? They don't deserve to be part of E commerce, throw them out of business.
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                                    I
                                    inboxtoalok
                                    from Nagpur, Maharashtra
                                    Jul 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 440030

                                    Dear Maxbhi Coordinator

                                    I have ordered Fly mobile Body cover on 14th July 2017, and paid Rs. 443.72 through debit card. Later I had cancelled my Order No# 544792 for Rs.443.72, as mobile was not working, and followed the process for refund on your website.I wish to inform that till date I have not received refund amount in my bank.
                                    I had mailed, and tried to call at customer care no of Maxbhi several times and tried almost every day.

                                    I request you to please deposit the amount in my account immediately.

                                    Awaiting for refund in my bank.

                                    Regards

                                    Alok Verma
                                    [protected]@gmail.com
                                    [protected]
                                    Aug 26, 2017
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response                                     Dear Mr. Alok Verma Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #544792 with maxbhi.com. And confirmed with you sir on call refund is initiated from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                      Utsav81996
                                      from Chennai, Tamil Nadu
                                      Jul 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110005
                                      Website: maxbhi.com

                                      My refund for order id#520985 is not showing in my original mode of payment that was paytm neither it is in maxbhi e-wallet. Where is my money? They provide false assurances like they will return in 10-12 working days but it has been more than 20 days. There is no refund. Such a poor response and no one picks call now.
                                      Refund my money otherwise i have to take legal steps as my father is working in delhi police.
                                      Jul 25, 2017
                                      Complaint marked as Resolved 
                                      Refunded my money instantly in Paytm wallet.Thank you consumer complaints.in and maxbhi
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 25, 2017
                                      Maxbhi / Elcotek Telecom Customer Care's response                                       Dear Mr. Utsav Saxena Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #520985 with maxbhi.com. Its completely refunded from our-end and the Refund ID[protected], you can check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                        Prasann1
                                        from Mundi, Madhya Pradesh
                                        Jul 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi
                                        Website: maxbhi.com

                                        I ordered lcd screen for lava pixel v1 on[protected] order no #539600 of rs 2086 after that i cancelled it and the money got transferred into e-wallet. After many tries the e-wallet money is not transferring into my bank. I m complaining this twice they are not answering customer care no for complaints as well as on 17 july they assured me that in 24-48 hours my money will be refunded but no progress yet.. Bloody fake site i want my money back on any cost
                                        Aug 25, 2017
                                        Complaint marked as Resolved 
                                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 25, 2017
                                        Maxbhi / Elcotek Telecom Customer Care's response                                         Dear Mr. Prasann Verma Sir...As i can check your Order #539600 with maxbhi.com. Its completely refunded from our-end and the Refund ID[protected], kindly check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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