[Resolved] Maxbhi / Elcotek Telecom — fake company - cheating people by taking money | |||||
I placed order on site and the site says the product is available to order. Next i pay them online and within less than 24 hours they cancel the order without taking my consent on phone. Next they credit the amount to e-wallet when i never asked them to do that. After enquiring with their customer support, they say the part is not available, hence they have cancelled my order. What moral right they have to accept order and take payment when they dont have stock. If the product is available to order then they should not take any payment until the item is in stock. They can only charge when they have stock which is a standard practice worldwide. Now its more than 11 days and the money is still not refunded to my account. The company should be taken to consumer court so they wont cheat people any more. Was this information helpful? | |||||
Aug 23, 2018 Complaint marked as Resolved Got the refund but it took 15 days. Hope next time when I order the part you are able to supply the ordered part. Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Verified Support Aug 21, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Suresh Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1153858 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. # - IGAECLYIY4, kindly check this with his bank and do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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 3 Comments | |||||
Comments
Hi
I’m Sharathreddy, I canceled my order they showed me the refund status in my account but not yet received in to my account you find the screenshot below in the link my order no #1173501 can you please solve this issue
Thank you
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I’m Sharathreddy, I canceled my order they showed me the refund status in my account but not yet received in to my account you find the screenshot below in the link my order no #1173501 can you please solve this issue
Thank you
Sir my order I'd is 1173501
So could u please cancel my order because of I order by mistake
So could u please cancel my order because of I order by mistake
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+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
order id :- #1153858
I want refund of the money to my bank account at the earliest as I am totally frustrated with the experience that I had with Maxbhi .