[Resolved]  Maxbhi / Elcotek Telecom — fraud in refund

Ordered 2 products from maxbhi both the products went out of stock after few days and they said amount will be refunded within 10/15 days but even after waiting for 17 days i haven't received money yet and i am not even able to contact then kindly provide me justice.
The first order number isorder #[protected]/07/2018, 01:25 pm)
The second order number is order #[protected]/07/2018, 11:30 pm)
In my previous complaint they have replayed that refund has been done from them and i have to contact bank
As so i did but bank says no refunds have been done. So i want it to be rectified as early as possible its almost a month and still they aren't providing refund they are just cheating on customers