[Resolved]  Maxbhi / Elcotek Telecom — item not shipped

Address:Jaipur, Rajasthan, 302018
Website:maxbhi.com

I ordered mobile spare part on 06/10/2018 7:49 a. M. And it is still in under process #2 and i am getting all those negative reviews on google about maxbhi.com when will my order get shipped when i ordered the product they mention product will be shipped in 2 days by bluedart my order reference number/id is #1340798
Please do something i am really concerned about it because i need my mobile spare part urgently...
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Nov 10, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Vipul Sharma,
You order status is currently as "Under Process 2". The order is confirmed, we have received the payments and it is being process at the moment. Sometimes the processing takes more than usual time due to delay from our vendor / supplier in sourcing the product. Please give us a maximum of 24 to 48 more hours to completely process the order and confirm the final availability about the same from our supplier.

Also, if somehow we have not kept our promises and you do not want the product anymore then you can logon to your account at maxbhi.com and request a full refund of your order with 1 click.

We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Alternatively you can track your order status from here : https://www.maxbhi.com/index.php?dispatch=orders.search

Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

Comments

Please confirm my order... because it is in under process#1
ID 1332234
I want the product and it should not be damaged.It must be new because I read many reviews that customers are getting old used products
I am ordered lcd display then I won't like that.so, I want request the refund but I can't receive the money.i am ordered at April 2018..till I won't receive money..pls take immediate action

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    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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