[Resolved] Maxbhi / Elcotek Telecom — Money not refunded in my bank account | |||||
Hello sir, I order a screen and touch of intex aqua n15 white on 23 jan2017 and the order id was 419972 . After a weak they called me and asked me thst they can not deliver the orderd product, so thy cancel the order and generate new order (not in white color) and the order id is 423091 on 28 jan but they can't dispatch the product, so i called him to cancel my order on 4 feb snd generate a mail to support team for refund my amount to my bank . The amount is 1592 rs. I sm waiting for my amount but they didn't want to refund. Such a fraud company i have ever seen. Please, help me to return my amount to my bank account asap. Thanks Prashant [protected] Was this information helpful? | |||||
Apr 4, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Feb 22, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #419972, #423091 with maxbhi.com. this order #419972 has been cancelled and new created from our-end for separate parts as discuss with you and the color was not available with us according to your requirement that is why as per your request your order got again cancelled and complete amount has been refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
Feb 23, 2017 bcmahesh's response Hi, I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action. My Email id is [protected]@yahoo.com 408107 please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account? so please take criminal action against them ? Feb 23, 2017 bcmahesh's response Hi, I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ? My Email id is [protected]@yahoo.com 408107 please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account? so please take criminal action against them ? Feb 23, 2017 bcmahesh's response Hi, I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ? My Email id is [protected]@yahoo.com Order ID : 408107 417101 409877 please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account? so please take criminal action against them ? Verified Support Feb 27, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , As i can check your Order #419972 with maxbhi.com. Your complete amount has been refunded from our-end and the refund reference number is[protected], Kindly contact with Paytm and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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 3 Comments | |||||
Comments
My order no-437600
I book order since 6 days and i give payment through debit card but through but not single process was happen with my order pls give me my order...pls
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I book order since 6 days and i give payment through debit card but through but not single process was happen with my order pls give me my order...pls
Hi,
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
My Email id is [protected]@yahoo.com
408107
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
My Email id is [protected]@yahoo.com
408107
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+91 75 3300 6661
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
but he cancel my order get rs on e wallet so i refund to my bank but i will not my refund till now he say that he take 7-10 days.