[Resolved] Maxbhi / Elcotek Telecom — wrong product sent and no return policy | |||
I purchased a lcd screen for vivo y 69 from maxbhi. Instead of white they send me black of some other model. After i gave complaint in consumer forum. Man called rohit pal connected with me via mail. Asking my phone no (A Return product sir send your mobile no send me My mobile no is [protected] Show quoted text When you have send me wrong product. Why should i spend on sending the product to you. And where do i send. To which address. Please arrange the pick up of your product and return back my money to my bank account. Regards On 04-nov-2017 9:41 pm, "rohit pal" wrote: Return product sir send your mobile no send me I cannot share my card details and bank details through phone. You are not supposed to ask customer account details without telling who you are. And already internet shows maxbhi is a fraud company. Not me but many have got cheated the same way. Please send your courier person. I will handover the product and get money from him. After returning the product, i cannot run behind maxbhi for refund. Please do business with ethics and some integrity. Regards Show quoted text) He called me from +[protected] asking to credit 10rs to maxbhi account so that he can know the identity. He asked me to give him my card details, followed by otp which i would get. When i declined. He harshly cut the call telling deal with customer care. When it's already listed as fraud company and many have compliant about same. On what basis can i believe this so called person. Why don't government just close such illegal fraud websites. Was this information helpful? | |||
Dec 11, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP, once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution. Verified Support Nov 10, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, refer to your complain we apologies for all the inconvenience caused to you regarding your order with www.maxbhi.com...as discussed with you over call kindly arrange to send the product back to us will check & replace it with the new one...ma'am do need a favour from your side as you mentioned that some Mr.Rohit Pal had a conversation as well exchange of mail's with you kindly forward those mails so it can help us to get the detail of such fake calls as we at maxbhi never ask for any sort of account detail from our customer all the transaction done for us by Payment Gateway (ccavenue) same as we received your payment against your order...& the number which you quoted +[protected] is a spam number 38 people already reported against this number and has no relation with maxbhi.com, we request you to kindly don't share any sort of detail in future specially when it relates to your account detail or OTP, once again requesting you to kindly follow our replacement process and be rest assured your every single issue will be fixed by maxbhi.com, we don't want to sell the product to our customer we are here to provide you the solution. Nov 11, 2017 Dancer sundram's response Plzzz return and get my balance bank account
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 4 Comments | |||
Comments
Product order cancelled and refund of money didnt come
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Hello sir please the wallet money refund my bank
Sir ye charger support nhi krta h phone hang krta h aur kabhi kabhi working bhi Nahi krta to sir plzzz return my charger and get the money my bank account my charger order ID is 678383 and plzzzz contact me [protected]
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005