Mcdonald's — cold coffee made with only water -no milk

Address:Mumbai City, Maharashtra, 400080

Invoice no [protected]
Date 16th July 2018
Hardcastle restaurants Private Limited Junction JD and NS Road Mulund West Mumbai 400080

Cold coffee served without milk.

Firstly the service at this outlet is pathetic. It's only when the staff feels like they should do some work will they take Ur order. Secondly any outsider is allowed to walk into the work area and touch the stuff there. I witnessed a delievery boy from GRAB come in and help himself packing what he had come to pick. He had his raincoat and the regular footwear on. Thirdly Mcdonalds charges an exorbitant amount of Rs 82 for their cold coffee. The coffee served to us had no milk and was just a watery sugar syrup with a dash of coffee powder. No milk what so ever.
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Today(8 July 2018) around 12:30 I went to the nearest McDonald's outlet. And ordered 6 McAlooTikki and 3 Coke Floats with my 3 friends, after eating the first one, when I opened the second one, right I saw was a hair in the burger.

Dear Namrata,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
I am Himanshi kukreja from pune, today i.e 25 july 2018 ordered today evening.
1.french fries
2. Mcpuff
3. Peri-peri masala
The bill was Rs 198, therefore paid it online from Phonepe app.

The order was did not reach me.
Transaction ID: C1807251912168376502287
UTR ID:[protected]
ORDER ID: 3887806

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