McDonald's India Complaints & Reviews

On 9th may 2018, i did one transaction of rs263 at mumbai.
The money got deducted but due to some error bill and order number was not generated.

But till now the money has not been credited to my account.
Transaction details
Yes net banking for a purchase of rs 263 on mc donald's website.
Account details.
Name of the account holder - mayank raj roongta...

Hi,
I went to mcd at thane west gokhale road naupada on wednesday (I. E. 25/04/2018). I was in the queue and the girl ahead of me ordered food online, but the delivery boy has lack of knowledge for online orders so he took almost 10 mins to resolve that issue so i had to wait longer to only gave order and after that i have got my food late just because of delivery boy's lack of knowledge. Even though i ordered many things he just...

I had and old happy pockets card which expired in march 2018 west and south zone. Which was used many times as i stay in a bachelor pad near mc donald but when i visited the restaurant and showed the cashier was so rude to me did not help me with updates as even had the audacity to ask me to leave the que. We so often order for this place as we dont have cooking facility with us. So far this is the worst experience i had with shop....

I ordered 5 items today 18th april, 2018- paner wrap, 2 allo wrap, 2 veg pufs, 2 alu wages and 2 alu tikki - [protected]. But swigy guy missed on 3 products - 1 alu wages, 2 alu tikki, and 2 veg puffs. But, added one chicken burger which i didn't order.
Kunal, from mc de ordered an replacement nd was very helpful - [protected] wit 2 alu tikki and 1 alu wages. Wen i saw alu pufs was again missing.
So, chated wit arivind who was...

We ordered the a small potato wedge and the small french fries from the order counter. The price was supposed to be rs. 89.02 but they charged for 2 small potato wedge and 2 small french fries. Even if they had charged for 2 then it would have been 89 x 2 = 178. But they charged rs. 193.23. I want to know what has happened..
I need this to be taken care of very seriously. We have been charged 103 rupees more 😤
Order no 340...

One of the worst mc donald's i have come acrossed from past 8 years.
1. No quality of food is maintained.
2. Flies and mosquitoes all around, can't even sit peacefully inside. As if they are specially maintained flies for kitchen.
3. After order, no place for to sit inside, if so than why they are accepting futher orders and making us fool. If no place to sit inside than they should have maintained the crowd.
4....

Forum mall, kormangala, bangalore, 560034

Ordered 3 chatpata naam kebab, the attendant ask for single cheese or double cheese, without informing that it is chargeable. After i replied single cheese, i got the bill, i asked to remove the add on cheese, the attendant told that she can not do this for me. Later spoke to the outlet manager, he was also not too much responsive. How can an add on cheese be of 171 rs. Please look...

Hello sir,

Myself wakhare dnyaneshwar gopal. My accunt is not getting my pf amout.

As it was about to start from jan - march, as my from was submitted thergaon store, pune.

Nearly completed 3 month, i dont get my pf amout

I was calling your num[protected], but still num is not working.

My store manger help me, to given about pf informartion & pf mail id. br...

I ordered a meal while i was travelling on the old delhi station in mcdonalds'
I was very tried needed a cold drink with ice but what i found was, there was no ice there. And i had no other option but buying that as i was very tried.

This experience was very pathetic and unacceptable. If in summers i am not getting the cold drink with ice then please mention it in your advertisement that we cannot provide ice....

I ordered 2 mc chicken and a 9 piece chicken nuggets to be home delivered. But the order came after more than 50 mins and by the time i received it, the food was soggy and not hot anymore. The worst part is i live 5 mins away from the store and yet they were late. Reason stating that there was too much traffic. This is just bizarre and absolutely unexpected. Very bad experience....

Hello,

I visited mcdonald's on 30th march 2018 and ordered 2 hot mocha. The cashier made an error in the order and placed it. I saw the receipt and i told him that he made a mistake and enter wrong details in the order. Then the cashier first placed a refund and then enter the new correct order. I was charged for both the orders and i was expecting a refund for the earlier wrong one.

Today its 2nd april 2018...

I ordered cheesy italiano, mc aloo tikki and american cheese supreme meal for take away. Instead of cheesy italiano they gave me mcveggie. As i live 6 kms from the outlet and was too hungry, i didn't go there for replacement. It was my first try for cheesy italiano and this happened. I am very disappointed and angry from this kind of service. You should atleast check atleast once before giving to customer. You owe me an offer now.😠...

I bought a mcspicy paneer burger few days before and literally was worst at taste and quality.
I literally vomited after eating the burger.
Also, i am out of town so didn't get time to complain. I went to the mcdonalds in r-mall, thane west, mumbai. Want some justice anyway.
In any way one can, please help me with the justice for the order.
Really disappointed....

Hai sir
My name is Robin J Kottaram I worked in McDonald's Hard castle restaurant city center Mangalore, Karnataka for 8 Months and left on 12/08/2017 After that I applied for PF amount withdrawal but still now I not at all received any information from McDonald's or PF office about my PF amount I submitted all the documents that they asked for the withdrawal
So I need an explanation about the issue with in one day or else...

On 17 mar 18 me n my sister's went to mc d south ex2 delhi n we face humiliation from a staff (Photos attached here) n or order as not taken n we were thrown out with no food. He made us wait infront of the counter for half an hour n he kept on serving others whoever comes. So finally i asked to take our order, he replied dis counter is not workin go to the next. We moved to the next, he also told the same thing. So we moved back to...

I ordered a veg cheesy italiano, but what i got is just two slices of bread with a cutlet inside it and no cheese and no onions which they show in their menu or display. They gave me in a paper wrap instead of a box. The burger was looking so ugly. I have had cheesy italiano before too but this time it was just unworthy. They are fooling the people....

I stay at borivali west, mumbai and placed an order today through the mcd ios app and because of technical issues (As also accepted by mcd customer care department) the order went to the dahisar store and i got a call saying that they will have to cancle my order and i have to reorder the same at the boriivali branch.
I had paid via paytm and there was an rs. 50 cashback offer (For one time use) that i already availed. Hence i told...

On 3rd of march 2018, i did one transaction of rs.313 at mumbai.
The money got deducted but due to some error bill and order number was not generated.

But till now the money has not been credited to my account.
Transaction details-
Kotak net banking for a purchase worth rs. 313 on pos mc donalds website
(1) ref no.[protected] pcd/[protected]
Account details :
Name of acc. Holder...

Dear mcdonald team,

Just to start with you have the worst customer care service available just to put across in word its "pathetic"

U never respond to any mail sent about any issue, your helpline number is nowhere available and ppl who speak are damn rude. Just to share my issue below lets see how soon this simple issue would be solved

There was a transaction which was made on 2nd march and you...

I ordered the one veg maha mc burger in banaswadi store on 4th mar-18. They have billed as veg maha mac and served me non veg maha mac burger. It is totally the team's negligent service. They are not concern about the customer feeling and beliefs.
I am pure vegetarian and they made me to eat non-veg. I had to visit the store to complaint it.
Though they have refunded the amount, it is not about the money. It is about the service...