McDonald's India Complaints & Reviews

I visited your restaurant last week, there i ordered ice tea. The ice tea given to me was not good the taste was not good so i asked to change that, usually they used to do that, there is problem in your machine for quite a long time now for around a year. Rather than changing ice tea manager misbehaved with me he was rude, and when i asked his name, he rudely told me his name and told me to do whatever you want to do. This was not the first...

Date: 4th November 2018
Time: Between 7 pm to 8 pm
Location: Infinity mall, Andheri
Staff: Vipul and Cindrella
Our experience with Mc Donald's is goin worse day by day. Extremely rude, unpleasant staff members, unsatisfying food quality. Our this experience with mc donald's has made me cross Mc Donald's completely from my list for food. On 4th November 2018, me and my 5 yrs old son visited the counter for placing...

Hi,

I placed an order on mcdelivery website 21:41 pm and make the payment using phonepe payment gateway. But due to some issue with your website my order did not get placed, however, the amount was deducted from my account. And when i called the customer support they are not ready to help. So, can you please confirm me how can i get my money back....

I placed an order for two portions of french fries on 3/11/2018 at 7:45 pm, one was regular fries large and other one masala wedges large. The payment transaction was successfully done via debit card and the transaction was successfully done but i didn't receive any order id for which i called your mcdelivery helpline and i was informed that no order was shown placed from my number. The payment gets successfully done the money gets debited...

Invoice no [protected]
Place mc donald's restaurant district centre janakpuri
I ordered a mc chicken meal.. The supply line of mc chicken was already slow. I was standing near counter and waiting for my burger another customer came and ordered a single mc chicken burger for takeaway. When a burger came in, your counter executive amit packed it and handed it over to other customer, despite of the fact the other jaskaran who...

I placed a order in Mcdonald at cochin-682024, lulu mall, 50/2392, NH-17 and I paid the bill through my credit card. Transaction was completed and receipt came out and I also got mobile sms of transaction confirmation. But mcdonald crew said that drawer couldnt open because of network issue . He said that i have to pay cash for the order and the current transaction amount will be credited in your account with in 48 hours. But it is almost...

I placed an order but it got cancelled due to technical issues as per your call centre.
But the payment got deducted from my account (Transaction id: 4313661).
The call centre was not helpful in resolving the issue and just advised to mail on [protected]@mcdonaldsindia.com.
I mailed them as well as placed my complaint in feedback page of the website and messaged their facebook page, but no one has replied yet.
How...

I want to complaint about the totally unacceptable behaviour of the manager of macdonalds at vijay char rasta ahmedabad when i asked for the parking for people who come macdonalds. The reply i got was we have kept a notice of park at your own risk.. These are the words of that macdonalds manager. And because of which we parked our vehicle not to eat just to take the delivery of our meal.. And in that time our our vehicle was towed.. So taking...

Hi,

I tried placing an order on 15th october from mc delivery app and tried to make the payment from google pay via upi. But somehow the amount of rs.2291 got deducted from my account and the order didn't get placed.

I tried reaching to mcd helpcenter for this issue and got reply that the mcd system is showing the transaction of rs.2291 is made on 16th oct which i've made on 15th oct. How is that possible?...

Hello,
I have ordered food from macdonalds, nerul navimumbai through your application. For payment i selected phone pay and i paid the amount but order was not confirmed from your end but amount was deducted. Second time again i did and then was successful. When i asked phone pay about my first transaction they told me my amount has being transferred to macd. Once i had word with your executive she told me refund amount has been initiated....

I has been visited mcdonald's at nh-8 highway, opposite l&t company, baroda, gujarat, india. I did payment through my debit card but 4 times it was cancelled after that payment of rs.518/- was debited 4times from my account and 2 times it has been returned, but another two times it is not returned yet.. And that day i did payment in cash. Now what is solution for this complaint??...

This has happened on 9th of October . I ordered food on Mc Donald’s website and completed the payment through paytm. But soon even though the amount was deducted, my order got canceled without any prior notice . I got a message saying the amount will be refunded within 7days . I waited for some days and tried to call coustmer care . I spoke to them and gave the detailed information, they said they would resolve it and to post an complaint...

Hello.

I had ordered a dilevery from mcd sion, mumbai maharashtra. I had made this order on 02 oct 2018. I did not got any order no or anything, and my order was cancelled. I immediately got an sms on my registered no. - [protected]. Stating that amount if deducted will be refunded in 7-10 days. Its been 12 days and i still have not got any refund.

I had also called customer care and they were also not that helpful.br...

Here in delhi railway station mcdonald's is charging for ketchup so i think this not fair so please take serious action i have visited many mcdonald's all over india but i didn't face this type of situation so i'm really feeling bad so please take some action on this and even the food provided is also not the original mcdonald's products that u can see in the pic uploaded the burger box is the different one generally the burger box contains...

I tried to pay via debit card and it showed that the transaction can't happen and my mcgold points were deducted without my knowledge and this incidence has happened thrice.. So if you don't want to give a discount or have such a scheme like mcgold points please refrain from showing it everywhere.
Neither has the quality been up to the mark and also such scams that you do by way of showing discounts...

Sir,
I came to your noida sector 16 branch on 28th september 2018 (Friday) and i am highly dissapointed after having payment issue. I ordered my food and gave my card to swipe for the payment. Once my card was swiped but the person who took my order told me that the payment has not be done, no money has been out. So he asked me to do it again and i did. But after a few minutes later only i got a message from the bank related to the...

Im name is tejas. I had ordered food of ₹ 235 at kalamboli mcd on 25/9, where firstly i had tried to pay my bill by my card, it taken some time n then she returned it to me, we tried it again, again same!! Then i give her cash for my order!! After some time sms comes saying that ₹235 has been debited to my account to the mcd!
I paid thrice for the same bill!!
Please refurn my money as soon as possible!
Reply me...

I have visited ur stall at phoenix mall, pune, viman nagar, maharashtra on[protected].

I ordered 2 mc egg and some shake. Gave my card for payment however the bill generation took time and hence order dint place. So i left at that point. Ur shopkeeper also dint say anything.

Surprisingly after half an hour, i got a message that my card has got debited for rs.248.02

My card number ends with *7315br...

Hi
My name is taufik
Contact no. Is [protected]
I was a fan of mac from last 8 years
Here i m complaining about my recent experience
I m talking about ur store at hfm limbadi gujarat
1st of all ur product level of mac spicy chicken is not up to expectaion now. It become worst and i hav given a order of peri peri but it was missing in my parcle.
Plz maintain ur food quality and prepare ur staff...

Ice berg lettuce was served deteriorated in both the orders in mcspciy chicken as well as chicken maharaja.

When asked for a feedback / complaint book, outlet manger rahul white stated that they don't have one.

Overall they are left with no knowledge of food preservation and catering science.

I beleive they must be given haccp training atleast so they won't play with anyone 's life.
br...