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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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402
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McDonald's India reviews & complaints page 46

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S
Sanjay123400
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got half cheese slice in filet-o-fish burger

Address:Mumbai City, Maharashtra, 400093

Pathetic staff, i ordered filet o fish, & i got half cheese slice in that, in Andheri East station mc Donald’s

Pathetic staff, i ordered filet o fish, & i got half cheese slice in that, in Andheri East station mc Donald’s

Pathetic staff, i ordered filet o fish, & i got half cheese slice in that, in Andheri East station mc Donald’s

Pathetic staff...
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S
Swarup Pawar
from Mumbai, Maharashtra
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order not delivered

Address:Mumbai City, Maharashtra, 410210

Date - 10.7.2018
Yesterday I ordered
1.Chiken maharaja Mac
2.Mexican Cheesy Fries
From mcdelivery.co.in without login.

Amount got deducted with following Transaction number is PAYU[protected].
but order was not delivered.
There is no provision to track the order for this order & confirmation of order also not got from Macdonald web site.
I tried to call on customer care no but...
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S
svs@100
from Mirzapur, Uttar Pradesh
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misbehave of the crew

Address:Lucknow, Uttar Pradesh, 226001

It is very dismal to inform you that crewid 51849 pooja at saharaganj mall, shah najaf raod, service: restaurant services (Sas-996331) is very bad. She refused to take my order, in spite of having change money she refused to give me change then i called the supervisor then i was able to complete my order buy after that she behaved very badly that can't be tolerated.
I want you to take some steps and make safe the dignity of mc donald.br...
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S
Suprekshita Banerjee
from Pune, Maharashtra
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missing items from order

Address:Pune, Maharashtra, 411027

Orderd from mcdonald's aundh pune through swiggy. The #[protected] had 2 missing muffins & 1 peri peri mix. This is not the first time this happened. The outlet is a repeated offender. What do this extra money go. Do the staff share it?? Is this expected code of conduct from a big name like mcdonald's. Robbing customers. Today swiggy said they can't get a replacement because the oulet will not accept responsibility. So swiggy will repay the...
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S
Saif Ul Haque
from Delhi, Delhi
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amount deducted twice

Address:600045

I ordered from your Chennai- Tambaram store on Friday-22.06.2018 ;Order No.: IRC-DL[protected].

The first time the order was not successfully placed but the amount of 461 was deducted.
I tried again and it was successful and then also amount of 461 was deducted.(see attachment).

I request you to crosscheck and refund the excess amount....
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D
dappisri
from Bengaluru, Karnataka
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worst attitude from employee

Address:Bangalore, Karnataka, 560010

I have visited your outlet today[protected] evening around 9:43 pm at mcdonald's, ground floor, mantri mall, malleshwaram, bengaluru.

I have order 1 large fries and after billing (Attached the bill for your reference), the cashier (Razaq) rudely said collect the product in other counter. I felt insulted. When i bring up this issue to concern manager (Rakshit. T) even after manager consult, his reply was very negligible with...
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hobhit jain
from Delhi, Delhi
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religious sentiments hurt due to non veg food served

I was ordered for one mac egg but they served me one chicken burger in the egg wrapping.. This is seriously very disappointing to have wrong order in fast food outlet like mcdonald... I have been coming in mcdonald since ages. But now onwards i'll never visit to it and it's seriously violation of my right as per indian consumer court.. So i'll sue mcdonald for it for sure. It is related to my religious right as i have never eaten chicken...
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Nidhi Nitin Jadhav
from Mumbai, Maharashtra
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ac

Address:Mumbai City, Maharashtra, 400093

I m regular customer on mcdonald's andheri mahakali caves road i m daily update my feed back. But not responding your side. My bill is daily 500 and above. Their is some ventilation problem ac is not working last 7 months what can do the customer. I m tell to the our store manger mr navneet. Mr. Akashy but no response. Plz do some thing as fast as. Other wise i create issue. My contact no is [protected]...
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Rasika Nimkar
from Mumbai, Maharashtra
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pf status

Address:Mumbai City, Maharashtra

I m rasika nimkar. Still i'm not receive my pf i mailed 3 times but there is no feed back. What is problem i can't understand. Hr also not talking properly. Plz what is the issue plz tell me. L apply before the 6th months. If there is no reply i will complete. Its very shameful.
1st i will complete that hr. She even don't know how to talk. Give me my pf status otherwise i will complete. I will tell everyone plz left the job don't do...
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Hirall R Shaah
from Mumbai, Maharashtra
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poor service and management

Address:Thane, Maharashtra

Please don’t visit to mcdonald’s. It is near thane station because the don’t serve you in new tray the use tray was given to ous.in that tray the used ketchup sachet was there. The order was fries in that there was a piece of wedge that to spoil one and they don’t even check the order before giving it.
They don’t have complain book n when i asked them they argued a lot n finally vikasnotebook they gave me to complain. They...
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Rprakkash
from Mumbai, Maharashtra
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the service and food.

I ordered a mac aloo tikki burger for take away. It took them years to make one burger. When i was going to eat it, then i found that the tikki was not fried properly and was uncooked. Moreover, the sauce and veges were really less. Even the service of the outlet wasn't good at all. Lastly, there was zero hygiene maintained there. Not the kind of stuff that we expect out of mcdonald's....
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Hrishik Patel
from Bengaluru, Karnataka
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staff attitude

Address:560103

At mcdonald’s central mall bellandur, there is a cashier named padma. Her attitude is extremely disrespectful. When i gave a rs.500 note she mad a very bad face and screamed change. The way she treated me as a customer was horrible. No other staff member has ever been so bad. The other people at mc donald’s will kindly ask for change or say “sorry sir, we do not have change.”. I suggest action should be taken against this!...
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A
azizshaikh1491986
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund payment still not received

Address:Mumbai City, Maharashtra, 400701

Hi

I have order from mcdelivery on 23 february and 23 may 2018 and payment was done by sedexo card online (This card has been provided by zeta). For both the instance i payment got deducted and i have still not received any refund from mcdelivery i even tried calling them but they just have simple answer that we have initiated the payment you will get it in 5-6 working days and they don't even provide any reference id.br...
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Buttercupgirl
from Mumbai, Maharashtra
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mocha frappe

Address:Mumbai City, Maharashtra

After havining a bad day yesterday i planned on getting a mac meal with my friends but when we went there they had no coke available for our meal then we asked them what ellse can they offer us instead of it they said lemon zest. But when we asked for it they did not have that too. After which i ordered a frappee. Where after looking at the drink i tthought i just wasted money, the whipped cream was not whipped properly it was all like normal...
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Address:Vadodara, Gujarat, 390020

I ordered 3 things yesterday from my nearest store of macdonalds which was in tnw complex manisha chaukdi akota vadodara. The order was mac spicy paneer, mexican wrap and medium fries with pery pery
The paneer burger was stinking but i still had it thinking that it was just me and i might be wrong. Even the wrap was stinking, i felt minor pain after i had the food. But this morning i felt sever pain and had to consult a doctor in which...
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A
Aswin Ambaady
from Angamali, Kerala
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cheat from manager

Address:Bangalore, Karnataka

Sir.. I worked the job in mcdonlads.in elements mall bangalore nagvara.
I worked 1month and 9 days..
First month sallary i got
But after the sallary month i do the work for 9 days as wish manager... After one month i said to him i have exams.. So i want to resign. Then the manager said.. Ok u can get the doing work money.
But now he said.. That 9days sallary will not give... He have not responsible for that br...
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Ganeshkarthik1989
from Mumbai, Maharashtra
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mcdonalds employees worst attitude

Address:Coimbatore, Tamil Nadu, 641024

As i have been ordered food from mcdonalds from prozone mall, coimbatore last week friday since this is the first time from swiggy but i have been having from mcdonalds for the past 8 years and never felt disappointed or dissatisfaction towards them like this much. These recent attitude from the employee or manager shows really very bad as he had been committed to give away the missed items from my last order but when i called him in next...
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Sunnygupta Gupta
from Luckeesarai, Bihar
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cheque has not been transferred into account even submitted 6 days before.

I have been the Account holder of yes bank for the last almost 2 years but this is the first time when I came across such pathetic condition.
I had a CMS Cheque named as sunny Kumar which i submitted into yes bank exhibition road branch, Patna (Bihar) on 19-may-2018 for transferring the cheque amount into my yes bank account after waiting till 6 days eventually I had to be present phisically to the branch and i approached to Mr chandan...
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Iqra221
from Mandleshwar, Madhya Pradesh
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didn't get order confirmation after online payment

Address:Indore, Madhya Pradesh, 452003

I ordered for about ₹1447 on 17 may 2018 on mcdelivery website and paid through debit card, but i didn't receive order confirmation. I have the data of the transaction that i made. I was promised by an attendant from mcdonald's costumer care that i will receive refund but not received yet. Please look forward to make the refund, because it has been almost a week....
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Shivam Patidar
from Bilaspur, Chhattisgarh
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mcdonald's phonepe offer

Address:Gwalior, Madhya Pradesh

According to the phonepe offer on buying 99 rupees mc vaggie and regular coke we got a discount of 50 rupees but when i have visited mcdonald's it rejected the offer and denied to provide it. You may check on phonepe app and also see attached screenshot of the offer. If you have mentioned it then provide it to the customer. I have to register a complaint in this matter...
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