Claimed

McDonald's India Complaints & Reviews

1.8
Last updated Mar 1, 2024
Complaints 1406
Resolved
402
Unresolved
1004
Quick Links
Statistics
Share
Contacts

File a complaint to McDonald's India

Having problems with McDonald's India?

File a complaint and get it resolved by McDonald's India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
McDonald's India
Customer Service Contacts

McDonald's India Phone Numbers

Phone
+91 11 2460 4047
213
134
Fax
+91 11 2465 2108

McDonald's India Website

McDonald's India Head Office Address

Head Office, 13A, Jor Bagh Market
New Delhi
New Delhi District
Delhi
India
110003

McDonald's India reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
monisha007
Jun 9, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two failed transactions

I wanted to order a meal, and i tried to pay using gpay and the transanction failed to do so and the money was deducted . i tried it again and it happened again . please refund my money asap....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati Singh Negi
Jun 8, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad packaging : Coke spilled over the burger and fries .

Address:Gopalan arcade , Bangalore

I just received my order from Macdonalds (gopalan arcade, Bangalore) .The come has spilled over the entire packaging. The burger and fries were wet because of that. And coke has no fizz left on it. Kindly provide me the refund for this order.
I had ordered via swiggy, order#[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aakriti Mathur
Jun 8, 2021
Report
Copy

Missing item from Order and recharge on ordering again

Address:Eros Market Plaza, Plot #2, Shakti Khand 2, Indirapuram, Ghaziabad, U.P. India

I had placed an order # 1228 on 5th June (Order Copy attached). One item from order McChicken Burger was not delivered. I complained and was given Rs. 150/_ voucher. I again ordered McChicken Burger via Order#1266 (order copy attached) and made to pay Rs. 60/- after applying the voucher while making payment. This is totally unfair that I have to pay extra for an item that was missed from original order for no fault of mine.
Request...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilpa Sasvihalli
Jun 7, 2021
Report
Copy

Fries

Address:132 Shrigandha Vinayak colony Vidyanagar hubli karnataka

Fries were completely soggy
Not fried at all.
Taste was worst...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MehraG
Jun 6, 2021
Report
Copy

Poor Quality Food

Hi I ordered BTS meal today from mcdonalds via Zomato. Vide order number: [protected].
Which includes Nuggets/fires/coke.
The quality both is very bad & not as per the standard of Mcdonalds. Which is know for it quality food & has shelf life of products.
But very sorry to say in though time of pandemic the protocols are kept on toss.
The Fires delivered soggy nd seems was served cold as it was ready long time.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viswavijai
Jun 6, 2021
Report
Copy

Stale food were served

Dear McDonald,

1. On 04 June 2021, we were traveling and halted at Dasuya outlet at Pathankot- Jalandhar road, State code-03 and ordered few eatables from your Drive thru outlet(bills attached).
2. We are really sorry to inform you that all the orders i.e Fries/ Burgers were not freshly prepared and they were pre-cooked/ pre-fried and the same were handed over to us after re-heating.
3. We are writing to you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smishrajec
Jun 4, 2021
Report
Copy

The order is not yet delivered

I have ordered today at 6:30PM, now it is 7:48PM, I have not yet received the delivery. Please have a look at it.
The Mc Donald Big Mall Thane is not contactable. No Phone no. is working.
Kindly look. and help us...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gautami patil
Jun 4, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my order.

I order bts meal and i paid for it using amazon upi. Amazon upi says payment is successful but when I checked it on MCdelivery it shows you haven't ordered yet. Plzz look into this. I have paid ₹385 for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tvdkumar
Jun 1, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Maharaja Mac Veg and aloo tikki.with coke

Address:KPHB kukatpally

I have ordered Maharaja Mac Veg and Veg alu tikki with coke for Rs. 454/- through Swiggy
Iam totally unsatisfied with the quantity and it does not worth of money
This was ordered from McDonald KPHB
Kukatpally Hyderabad Branch.
Ordered no.[protected] ft.[protected]
They have given one middle size burger one small burger some french fries and coke
This is totally fooling public
Take it into...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Allipats
from Pune, Maharashtra
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing was done twice

Address:Bhiwandi

Hey
I visited mcdonalds on 17th May 2021. I checked my bank statement today, I was charged twice by the mcdonalds personnel. I had swiped my card and the person asked me to put my pin twice saying that the initial transaction wasn’t successful. Please look into this and give me a refund.
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arvind Iyer
May 29, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

'Problem regarding bill

The sub total differs from the actual sub total. Please take a look at the screenshot I have attached....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandiyer0411
May 26, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Hi. My friend Jobin had ordered online on 24/8/2020. He paid the amount but the order was cancelled. He has written many mails to you but till date you have not issued the refund. Order No.[protected]. Amount -1341 paid through debit card. Transaction id[protected]. Phone number is [protected]. Please respond asap. he is located at Nerul, Navi Mumbai....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shells_2208
May 24, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed order & food was nibbled

I ordered food on zomato app (zomato order no:[protected])on[protected] no:BNH-DL[protected], showed on app will be delivered in 36 minutes, so I ordered at 7.10 pm, so will be delivered by 7.50 pm, soon it confirmed my order but then with a minute it change to will be delivered by 8.05 pm to 8.10pm, I tried calling the restaurant more then 10 times no reply, I called the valet he said no1 here & no1 answering.I started chatting with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ashish132
May 22, 2021
May 23, 2021
This thread was updated on May 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mac d burgers caused food poisoning

Burgers ordered were bad, food poisoning, diarrhea the next morning. I think it was stale meat. 2 family members are sick due to macd serving such bad quality food to us....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sobiya ghani
May 19, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducated but order not placed

Tried to place the order from your app this is really disgusting. My money got deducted but order isn't placed. Pic attaches for order details....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Screwuman
May 13, 2021
May 17, 2021
This thread was updated on May 17, 2021
Report
Copy

MC pizza mcpuff and veg burger

Address:Mumbai

1. Pizza Mcpuff ordered was empty inside with no stuffing
2. Veg burger with no salad inside...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shedgevidhyut
May 9, 2021
May 10, 2021
This thread was updated on May 10, 2021
Report
Copy

Order did not get confirmed but amount debited from account

On 8 may 2021 evening was trying to place order for large fries and large coke. I got the otp and it got automatically approved and amount of rs 229 was debited from my account. However the order didnt got placed. Pleaae return my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh01
May 7, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment done but food not delivered

Address:d-30 gotri road, sundram nagar socity , gotri vadodara 390021

I am ordering food by using the mobile app. order amount is 333rs
mc alootikki+veg pizza mc puff+coke(m) and mc spicy paneer burger order date[protected]. the amount was deducted but in the application no payment or order option available. even food is also not delivered.
payment reference id:[protected]
deducted amount:- 333
date:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swathi 8811
May 7, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order came after 1 and half hours not the fault of delivery boy restaurant wasted both of us time

Address:rajendra nagar MacDonald

Order placed at 11 I got it at 12:40 very bad experience and no customers support...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kazz kalwani
May 4, 2021
Report
Copy

Provident fund

Address:Surat ,gujarat, india

Hey!! I am kajal kalwani. I worked in mcdonalds at surat millionaire. I tried to withdraw my Provident fund but unfortunately I haven't get the exit date from your end so that's the reason I am unable to get my fund.
It's my humble request with you guys to issue my exit date as soon aa you can.
I hope I will get the resolution.
Thanks
Best regards
Kajal kalwani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy