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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 25

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P
Picchu kashmir
Jun 29, 2021
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Refund not received for order cancelled by your outlet

I ordered through macdelivey app on 23rd June at 6.22pm, paid via debit card, got order confirmation on whatsapp, after 12min got a cancellation of order, on asking came to know that it was a non delivery outlet of McDonald, due to app fault the outlet was showing for delivery in app, will get my money refunded within 3 to 5 business days, till yet I.e on 29 June I have not received money back the amount was 723.02₹, return my money ASAP,...
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PSHETTY4
from Mumbai, Maharashtra
Jun 28, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed but deducted amount

I ordered through online from Mc delivery on 26/06/2021 of amount Rs.Rs.316 MC Donald's mira-bhayander branch. My account got debited but in application order not placed. On 26th June it was showing refund initiated but now it is showing refund not required. I checked my Amazon wallet, amount is not credited yet. I have sent an email to [protected]@mcdonaldsindia.com with all screenshots and contact details, however no refund is initiated. KINDLY...
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Medhansh vats
Jun 27, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered properly

Address:Mcdonalds Family restraunt, HPCL petrol pump compund, sri ganesh service station, Near Dasappa circle, Jhansi lakshmi bai road

I am from mysore, karnatka. I had ordered online 2 mcveggies, 2 aloo tikkis, 4 french fries and 2 paneer wraps. But instead of paneer wraps, i recieved a paneer burger and another mcveggie. Also, the paneer burger was way too spicy. It was not a problem this time, but please make sure it doesn't happen again. But still, i really loved the other stuff. And i know that it must be really tough to do all this stuff.
So i really appreciate...
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Chinmay2516
from Powai, Maharashtra
Jun 26, 2021
Jun 28, 2021
This thread was updated on Jun 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed and refund not initiated as well

On 24th june, I placed an order for 215 rs through my amazon pay account. My money got deducted but order was not placed. Then I placed the order with my debit card which was successful.

Now your app shows that my amazon pay order payment was unsuccessful which is not true as I have proof from Amazon pay that payment was successful. So refund my money back. Also your customer service is really bad, It is so difficult to connect...
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Deepanshu708
Jun 24, 2021
Jun 26, 2021
This thread was updated on Jun 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer satisfaction and medical related issue

Address:Aanandam homes Bareilly

Just order a meal form mac d. The food was really bad cold stale and feels reall old sitting there for many days
I ignored this things and still consume the food
After few minutes I feel dizzy and sick and end up getting in hospital for severe gastritis and damaged gastic lining
Please need help...
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A
Arjunaju123
Jun 23, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the ordered food item

Token number 1027, McDonalds DownTown Park, Bangalore 562157...
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aditishah739
Jun 21, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed but amount deducted, refund not received

I had placed an order through Mc Delivery on 17th june of Rs. 353 in Lonavala, my order was not placed but the amount got deducted. I checked with my bank, they said that amount is paid to Mcdonalds hence refund to be received from McDonald's. Please help with my refund....
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Chwitanya
Jun 21, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

French fries and paneer wrap

Address:Chandhkheda beside of honest Ahmedabad

French fries is worst and panner wrap 🌯 taste is not because of that I had a fever...
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Nayan Sojitra
from Powai, Maharashtra
Jun 20, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manipulation

Address:Rajkot, Gujarat

This is particular in case or over all don't know. But here it happens,
McDonalds (Reliance Mall, 150ft Ring Road, Rajkot) new way to manipulate customers. Along with staff member and manager Shailesh Dhruvika.

How it works!!!

1. Lets say, you ordered meal(Medium). But they provide McCafe small cups for Coke not in medium. And 2 Ketchup.

Drama begins now!!!

2. Now if you...
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Gangaram Kuperkar
Jun 20, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery counter neglected customer

Address:Majivada, Thane.

On 20.06.2021 at 10:00 your drive through facility neglected us for long time . We left the counter after long waiting at Ladha Complex, Majivda, Thane....
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M
Mehadheer
Jun 19, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
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Order ID given through scan code but refused by the outlet to deliver

I ordered through a scan code of Mc Donalds for the outlet at Fun Republic mall, Gomtinagar, lucknow on 18 June 2021. The payment was deducted successfully from my card and order was confirmed with invoice and order on my Watsap number. But the outlet refused to deliver stating that the scan code is not working. When confirmed with the store manager Mr Sujeet Yadav he also accepted that it is a mistake from Mc Donalds and I shouldnt have...
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Rachit42
Jun 19, 2021
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Menu

Address:Hno451, LNe1

Why is that your menu in north india is so mad

On the other hand the menu in south west india is alot better and more

Why dont u introduce the new menu and the breakfast in jammu kashmir

I am tired of seeing new items on your menu in advertisement and not a single item in the outlet u have in jammu kashmir...
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M
MdTauseef
Jun 18, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too much delay in delivery

Last two orders facing delivery issue. Only 1 km is far away from my location but orders delivered after 1 hours. Today I ordered same issue, delivery boy not picking call, it's more than one hour but no response yet....
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Manvi Shokeen
Jun 17, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In appropriate order

Address:Paschim vihar

I order 12 mc aloo tikki, 01 mc puff and 01 medium fries after taking delivery i recieve only 11 mc aloo tikki 01 ma puff and 01 medium fries....
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Jitesh Mistry
Jun 17, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refused Delivery

Address:Ground floor 1st Floor aqua aura McDonald Vijay Cross Road ahemdabad

Dear Team,
I have placed online order on MacDonald official application and order placed location was Ground Floor 1st floor Aqua McD Vijay Cross Road They charged 33 rs of delivery Charges and while placing order there were no popup or no written statement on there application that they deliver within 5 km so I have placed order and now after except order they refused delivery and not delivered food. So take some serious action and...
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Gaurav21816151
Jun 13, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

McSpicy Chicken

Address:Sector 18, Noida

The chicken burger we ordered had a completely raw patty. This was completely unexpected from McDonalds. We are utterly dissapointed as we believed McDonalds had the highest quality standards. I am attaching a picture....
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Dr Prasad0055
Jun 12, 2021
Jun 13, 2021
This thread was updated on Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the refusal to take order at drive in counter

On 12 th june at the drive in counter staff refused to take my order at around 9 pm at peenya outlet bangalore... Again I ordered the same by swiggy app.. Dey delivered it in front of the outlet.. Very disgusting staff.. Kindly rectify soon......
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Rishiraj92
Jun 12, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received No Veg Burger instead of Veg

I have ordered Mc spicy Paneer and unfortunately received Mc spicy chicken...
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Renitalasrado
Jun 12, 2021
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No order is being shown in order history

Hi,

I placed an order and paid online, the money got deducted but the order didn't get placed. I am not able to connect to any McDonald's customer care...
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Rimsha Lakhani
Jun 11, 2021
Jun 12, 2021
This thread was updated on Jun 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service

Address:Hill road Bandra West Mumbai

Ordered my BTS meal and mc chicken on 10th June 2021 at 4pm and waited for the delivery to be done but it was 5pm annd still my order was not delivered so I went to the store and picked up my order because they had forgotten about it and when I reached home I realised my fries were missing and I paid the full amount such a terrible service I want refund for my order. The order was placed in hill road Bandra West Mumbai restaurant through...
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