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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 23

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A
Allyna
Aug 27, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Restaurant delivered me fully damaged and stale food.

Respected sir/mam
This is Allyna here, my contact no is [protected].I ordered McDonald's on 22 aug. Firstly u guys just delivered me fully damaged condition food.everything was wet from inside out. Second this is U guys just delivered me fully cold and stale burgers it was having strong pungent smell and fries were all soggy. I tried calling restaurant but the no coming out of reachable.than I reported to zomato than Zomato person...
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Trushant ramesh
Aug 24, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor working management

Address:Shelar park store, khadakpada, kalyan west , maharshtra

Very poor management
Order not given on time
Food not packed properly
Communication not good...
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A
aartirathi
Aug 21, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not Received

Address:SUYOG PLAZA PLOT NO 1278 JANGLI MAHARAJ ROAD SHIVAJINAGAR PUNE 411004

I m Aarti Rathi
Email: aarti.[protected]@gmail.com
Mobile no: [protected]

Date: 20/08/2021 Around 1pm
Client ID: 61184
Batch ID: 12281
Crew ID:[protected] Rahul Gopal

I visit mcd, and I went to the counter for my order to place. I saw a good offer in mcd app. So I proceed with it. While payment. I choose to pay from my Google Pay. While payment done from my side. The counter person...
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Vanshika Chowdhury
Aug 19, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Horrible Delivery experience

Today I have placed an order from the ESTEEM MALL, Mc Donalds through Swiggy. Since they do not have an option to write reviews on their app which is accessible to the customers for reference so I decided to write a review here and swiggy usually takes no action against any such issues.

Today I order 3 burgers and 1 mc puff and I am highly unsatisfied with the same. All the things were dry and were smelling. The food was not...
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K
Komal123567
Aug 18, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your staff is not professional

Address:Jaipur

I hate your gt store. They were not at all professional. I went yesterday at 10.45 they told me please come before 10.30. then today I went at 10.15 and then they 10 bje we close it. Then I called the people who were there yesterday. Then he told me hum chalate h mcd matlb hum sahi h. I am paying you and you tell me all this ###...
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R
Rj@2853
Aug 18, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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Received less than the order but paid whole amount on delivery

Address:Punjabi Bagh , New Delhi

This has happened more than 5 times with me that I have not received my complete order though I have paid for full order at the time of home delivery . When I tried to contact the delivering outlet, they are not answering my calls. I want Mcdonalds to take strict action against this asap.
I contacted the delivering partner and they happily helped.
The packet was always unopened and untouched by the delivering agent ....
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Nazneen Ahmed
Aug 17, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cold food served

Address:Kalyani Nagar
Website:Swiggy

The burgers, fries and the wedges given were cold. I have got stomach infection after eating this kind of food. How can you be so irresponsible. I need a resolution to this. Iam a very regular and loyal customer but after this I will have to think before I order for Mc Donald's. Who is going to compensate for my health. Iam sick now which has affected my work . I want Mc Donald's to compensate for my loss...
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Shubham Sabharwal
Aug 17, 2021
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Took my money, nor gave the food nor the money back

Address:McDonald’s,m2k cinemas, Pitampura

I WENT TO THE STORE IN PITAMPURA m2k cinemas, they took my order of mac aloo tikki, mc puff and one mc swirl. Which was total of rs.109, i payed it via paytm they showed me the scanner. I paid for it. I have proof of successfull transaction that i showed him. He denied to give me food nor the money . They said the payment is not received but i paid and showed him and it got deducted from my bank account. I came back empty handed. I’ll surely...
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A
anubhasgupta
Aug 15, 2021
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Poor service and unspecific order

Address:Marris Road, Aligarh, Uttar Pradesh

I ordered a mc.spicy paneer burger with extra cheese and a mc puff from your outlet at aligarh, uttar pradesh.but to my surprise extra cheese from my burger was missing but i had been charged for the extra cheese.

is this the way you deliver, it was a take away order, i went there personally and placed the order...
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A
Alan shey
Aug 12, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
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I didnt get refund from 7 days

Address:Pune

I’m paying McDonald’s but they didn’t get the payment amount and told me to wait 7 days to get my money refund in my account but the amount not refunded in my account...
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K
Komalydv
Aug 10, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from my account but MacD denied from receiving

Address:Mac Donald huda city center

I ordered a meal of sum 474 on 4th august2021. I paid the amount through Paytm, amount got deducted from my wallet and was successfully credited in MacD’s account but they denied that we didn’t got the amount...
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Padma Venkitasubramanian
Aug 9, 2021
Aug 10, 2021
This thread was updated on Aug 10, 2021
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Hot chocolate completely spilled

Address:Thane

I ordered from zomato for one large meal with hot chocolate but it completely spilled....
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H
Hermoso
Aug 6, 2021
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Paid for 6 chicken Maharaja mac and got only 2

Address:Shop No 1, FRepublic Mall, 4, Lohia Path, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Hello, I want to file a complaint against the mentioned store. I have gone
to the store at Shop No 1, FRepublic Mall, 4, Lohia Path, Gomti Nagar, Lucknow, Uttar Pradesh 226010 during my lunch break at
1:00PM Monday 08/02 and I went through the drive-thru, and ordered 6 Chicken Maharaja macs for me and my co-workers. I got my order and drove away, however once I
got back to my workplace, I realized I was only given...
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S
Sweet sona **
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mcdonald's India Need refund as the payment done successfully but order got failed.

Address:Mira Bhayandar Ostval mcdonald's

Hi,

I tried placing an order on 01st July 2021 from mc delivery app and tried to make the payment from net banking but somehow the amount of Rs.592 got deducted from my account twice and total Rs 1, 184 got deducted and the order didn't get placed.

I tried reaching to mcd helpcenter mira road east for this issue and got reply that the mcd system is slow place order for cash on delivery for now and i placed order...
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A
Amit0000001
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There was no coke in my order

Address:Ashram road, ahmedabad

I ordered a happy meal with alo tikki and fries and a coke L which was not delivered to my because of that I couldn't enjoy my happy meal ! It was a sad meal for me! Without coke! I need the coke where is my coke now the place is closed due to covid rules I couldn't even complain about this...
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Gopal kini
Aug 4, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam in online order

Address:Sanskruti Splendour, Hardcastle Restaurants Pvt Ltd Dahisar East, Mumbai-400068

Some days back I had visited a outlet of Mac Donald`s @ Dahisar (E), Mumbai. Here when I was trying to place an order from Take away counter the staff said it is closed for some time as they are tallying some difference of cash and insisted me to place an online order from their Website promoting there would be discounts.
First thing is that the processs is so exhaustive that each customer will have to take out 10 min for just ordering...
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Prince220319
Aug 2, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Fried house fly found in French fries packet

Address:Macdonalds, NH no. 8, opposite L&T knowledge city, vadoadara

Today I have taken a delivery of meal (Mac aloo tickki burger + medium size French fries + diet coke). I have open up the parcel and started eating at home, immediately I found fried house fly in the packet of French fries. I have thrown all the meal I have purchased. Waste of my money and also my hunger not satisfied at night.
Photo is not being attached with complaint. If you want to see I can send....
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Roopesh Saraswat
Aug 1, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Food quality

Address:Sector 61, Noida

I placed order of 1 Mac veggi meal and aloo ticki burger with French fries…..i asked for cold coffe in my meal, , , , , , it was worst coffee I ever have in last 35 yrs ….only cold water with essence …even French fries 🍟 with full of moisture...
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Address:Rajinder place metro station
Website:Dotpe

My order number 5500500 paid theough dotpe of rs 316 is not refundable ye after 14 days as i was told that it will be refunded in 3-5 days if i don’t get my refund i will take big actions towards this and I’ll go to the respective mcd branch where i paid (rajinder place metro station) this is a great disappointment to me i will never go to mcd ever again even though it was my favourite sorry to se such bad service and most importantly...
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Preeti_rus
Jul 30, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Worst service ever

Address:B-205,Sarjapur, Outer Ring Road, Bellandur, Sobha Hibiscus

They have the worst app ever. Whenever i order from the app, it never gets delivered.. it says delivered and never gets delivered. I will see to it, nobody orders from the app ever again. I want my money back, right away...
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