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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 22

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L
Loggates
from Chennai, Tamil Nadu
Sep 19, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

Hi Team,
Hope you're doing well.
I have ordered my food on 28th May 2021 in your Chennai Arcot road branch.
Unfortunately, the order got cancelled but the amount has yet to be refunded.
Attached screenshot for your reference. Kindly have a look and do the refund as soon as possible.

Order No: Act-DL[protected]
Type: Take out Order

Thanks
Logesh M
[protected]...
+2 photos
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Swareena Swaroop
Sep 19, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment unsuccessful but debited from paytm.

Yesterday night, my transaction was successful on paytm at mcdonald’s but the merchant didn’t receive the amount. How do I get my refund?...
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sudhansuit
from Ghaziabad, Uttar Pradesh
Sep 17, 2021
Sep 19, 2021
This thread was updated on Sep 19, 2021
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Argument

I visited today at 2.30 at kaushsmbi metro station counter in ghaziabad uttar Pradesh for take away parcel of max veggie and as soon as I entered the hate the helping staff without reading pressure me take help I asked them I do not need your help and without asking with you for help you arguing and than I asked the rates of different burger rates of different flavour I ordered the same and so it was take away parcel i asked them to give...
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M
mandvi98
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Money debited from account but order wasnt placed and got cancelled.

Made payment of Rs. 337.06 with reference number[protected] done on[protected] successfully. Money debited from my Paytm Bank account but order wasn’t placed. The McDonald’s staff told me that i will get my refund within 1-2 days. I’ve still got my refund. Please initiate my refund from your end. Details attached....
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Rajeev agarwal1
from Delhi, Delhi
Sep 12, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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No delivery

Address:35/15 2nd floor east Patel Nagar new delhi

My order no is[protected]/09/[protected]...
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Abhi Keshwani
from Addanki, Andhra Pradesh
Sep 11, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manager attitude

Address:Haridwar

Manoj the manager in mc donald haridwar attitude towards customer and staff not good kindly fire him from mc donald else image of mc donald will be put down by these kind of employees...
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Amriveer
from Nagpur, Maharashtra
Sep 10, 2021
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Didnt receive full order

I got cheated by McDonald's. rude reply

- Date: September 10th, 8:14 PM
- Order No: 125182
- Type of Order: delivery
- Items ordered: coke(M)4,
Fries(L)2, fries (R)1, McVeggie Burger 2,
American cheese Supreme-veg 3

I unpacked my order. 2coke were missing.

Pathetic...
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Amriveer
from Nagpur, Maharashtra
Sep 10, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
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Didnt receive full order

I placed an order from Zomato to McDonald’s but they only gave me half. I ordered 4 coke but they gave only two.after calling McDonalds person he gave very rude answer..refuse to refund..
Told it was zomato’s fault.
Zomato person told it was McDonalds fault....
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Y
from Gurugram, Haryana
Sep 8, 2021
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Fries small pieces

Address:[email protected], Gurgaon, Haryana

Bought fries in McD Ambience mall. Found many small pieces. I have picture if you want me to share with you.
One compliant is regular in almost all your restaurants is that fries are soggy and not as crispy as we get them year ago.

Something gone wrong....
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lalit kumar
from Gurgaon, Haryana
Sep 8, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Staff behaviour

Address:Panipat Angel Mall

Staff in Mac D panipat is very rude. They don’t know how to behave with customer even females. Pathetic is the only word....
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S
Sonil Chaddha Jodha
Sep 7, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promo code not applied

Address:Kandivali West

The app is showing promo code applied at the place of promo code then it's not applied happened twice...
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V
Vijayasundar1992
Sep 6, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Paid-But order not delivered

Address:Chennai, ECR

McDonald
Flot no 5, 4/222, SH 49, PALAVAKKAM, CHENNAI 600041

I have gone to this branch on 6th september..

They told me order on online..

I have ordered food and paid..

But they told that, they have got the order..

But my amount was debited from bank account...

So returned without food.. But by amount was successfully debited from bank account...br...
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Nayan Sojitra
from Powai, Maharashtra
Sep 4, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manipulation

Address:Rajkot

Just do not fall in love with Interior and light they are trained to take more money from you.
A big manipulating scheme !!!
This happens in Reliance mall McDonald’s(Rajkot) only.

(IN)
MacSaver Snacks ₹69 only
Snacks (Aloo Tiki) + Beverage (Coke)

Yes, after all, they try to be good by giving a refund and all but those who are not aware get looted…

Here is the...
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Shruti Vats
Sep 3, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mv veggie burger

Address:Shalimar Bagh

The lettuce has gone visibly bad and still was put in my burger recklessly. It has almost turned black when it should’ve been fresh and crispy...
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G
Gagandeepaulakh
Sep 3, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
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Worm in lettuce

Address:HPCL Village Usman Shahid Dasuya, Pathankot- Jalandhar Road. Distt. Hoshiarpur. Punjab- 144205

Hi,

Your *McSpicy Chicken Double Patty Burger (No Offer), EVM Chicken Maharaja Mac (Large Meal, Large Coke, No Offer, No AddOn, No AddOn)* with order no. *6723323*

This was my order when i was eating
Maharaja mac there was worm in the lettuce i have a pic of that i dont believe that when this type of multinational company is not washing and sanitizing the vegetables in this pendemic time then what will...
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A
abs2800
Sep 1, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Charged High bill amount

Address:Mc Donald, fort near Chatrapati Shivaji Maharaj terminal Fort. Mumbai

Hi,

I ordered one mc aloo tiki, one egg burger, one coke and one fanta from Mc donald branch Fort Mumbai, as per the scheme amount should be 69 + 69 = Rs 138/-

But they Charged Rs 168/-

When i am asking for bill they said as per new policy we cannot process the bill...

How can they charged almost Rs 30 extra.

And attendant is to rude....
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A
Anamika Lal
Aug 31, 2021
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Contact number not active most of the time

Address:Sanjay Place, Agra

Mc ds Sanjay place Agra’s contact number is not active most of the time due to which we are unable to give instructions for our burgers. Last time also I ordered from SWIGGY ..already wrote instructions but they have sent mc chicken and fish burger with mayonnaise. Really difficult to contact the store. Please take this complaint seriously...
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A
Apurva Niwalkar
Aug 31, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Timing

Address:Cbd belapur

If I remember McDonald's is supposed to open at 7 am...but the one in cbd belapur does...they don't even open for take away...you guys need to do something about it because there is no point of break fast menu...also when there is no lockdown in the area...
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R
randhirkumars
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
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Product not received

Address:Meenakshi Mall, Bangalore

I got cheated by McDonald's. I visited MacDonald's Meenakshi Mall. Particulars are

- Date: August 27th, 7 PM
- Order No: 1063
- Type of Order: to go
- Items ordered: 4 burgers, large frites, 4 mcspicy chicken, 4 chicken piece
- They packaged into two bags. I unpacked upon reaching home. 4 chicken pieces were missing.

This is how they make money - by cheating people....
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123kt
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from my account but MacD denied from receiving

Address:Mahim,Mumbai

I ordered a meal sum of Rs.345, on 27th August, 2021.I paid the amount through Paytm, amount got deducted from my wallet and was successfully credited in Mcdelivery account but they denied that we didn't got the amount.Help me because my money was deducted.beacuse there was show refund not required.

so reply me as soon as possible.

Thanks...
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