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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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402
Unresolved
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McDonald's India reviews & complaints page 38

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L
Lovena Jacob
from Indore, Madhya Pradesh
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pf office delay in rectification of ecr

Hi this is lovena jacob i left my organization where i used to work on 2017
Mcdonalds..
And when i got an emergency need i applied my pf on feb 2019
Waiting for it to be approved after 2months the status showed rejected due to the revision of ecr...
In this matter i contacted my company and they told they will be helping me to resolve the issue and since then till now the issue hasn't been resolved stating its...
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Rashmi Joydeep De
from Mumbai, Maharashtra
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extremely badly kept premises.

Address:Mumbai City, Maharashtra, 401202

Your mcdonalds outlet at vasai west pin code 401202 located at a to z building mumbai has been maintained very badly. The upper seating place had no working air conditioning and there were big spiders moving on the tables. The tables themselves were extremely shaky and badly in need of repair. The fans placed were so distanced that there was no proper circulation of air. Is this the kind of service and maintenance an international brand is...
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Address:80 feet main road, ngef layout, 2nd stage, Nagarbhavi, Bangalore, 560072

Brand new outlet, no complaints on the infrastructure. Staff new & highly untrained! One good thing is that they have self order kiosks else it would have been a big mess. Now, we ordered 4 items all vegetarian but we're served 2 vegetarian items & 2 non vegetarian items. Luckily, we observed the items served did not match the ordered & informed store guys. The lady at the desk came forward & checked the bill & receipt first said they match....
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S
Savitauniyal1
from Mumbai, Maharashtra
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refund not received

On 8 aug 2019 at kashmiri gate mcdonald i ordered meal and pay through card but employee who present at cashcounter (Divya) said card is declined and you have to pay through cash after sometime l checked my phone but my the amount of 329 is cut by my bank account. Divya (Employee) said your cash will be back within one week. I call to given no. But my cash is not refunded yet. 329 is not a small amount for a student it's happened with me...
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S
sreedhar karunakaran
from Bengaluru, Karnataka
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providing deficient product

Address:Mc Donald's Restaurant, Gopalan Signature mall, old Madras road, 560038

I placed order for take away for me veggie meal at mc donald's restaurant at gopalan signature mall, bangalore and my order no. Was 268 at 9 pm on 15 aug 19. After reaching home with parcel and when i opened the package was incomplete as soft drink was deficient in the package. When i tried contacting the restaurant multiple times no one was answering the call. This has happened to previously as well and i complained at the restaurant directly....
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saidulu chittaluri
from Bhimavaram, Andhra Pradesh
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pf amount not received

Address:Gurunanak colony, Inner Ring road, Vijayawada, Krishna, Andhra Pradesh, 520004

To
Pf commissioner

Organisation name :- mcdonald's family restaurant (Gurunanak colony, inner ring road, vijayawada).

Employee name :- saidulu chithaluri
Emp. Code :- [protected]
Emp. Uan no. :[protected]
Emp. Pf no :- mh/ban/0041618/52994
Doj :[protected]
Contact no :- [protected]
Sbi a/c no :- [protected],

Note :- sir/medam,
Alredy...
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Joel Suryawanshi
from Pune, Maharashtra
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cracked coffee mugs

Address:चिंचवड Big Bazaar, 411044

Hi

Everytime we visit pcmc from australia our experience at macdonalds chinchwad is of disappointment. The place is really run down compared to other restaurants and does not resemble and international brand. Coffee mugs are cracked and chipped and the tables have holes in em.

The queue is disorderly and the staff does not respect queue discipline. I stood in queue this morning for 10 mins and when a new counter...
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T
TheLannister
from Delhi, Delhi
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about very loud songs sung by a band called rising band

Address:Mehsana, Gujarat, 384002

The manager of the McDonald's store has allowed a band called Rising band to do their show (singing) inside the store using mic and loudspeaker having such a high volume that the customers are having trouble in placing their order. People cant do conversation due to high volume. Nobody is willing to sit on the seats near a huge speaker.
This band is doing it for charity and i have a huge respect for them but the volume level should...
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Rucha Akarte
from Washim, Maharashtra
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extremely rude arrogant and sarcastic behavior of the staff

Address:SGS Mall, Pune, Maharashtra

The staff named siraj at sgs mall pune was extremely rude arrogant and sarcastic to us when we visited today. Despite of it being a small issue here laughed sarcastically and behaved in a very very disrespectful manner. The manager immediately came and handled the situation. After listening to me, the manager asked him to apologise but siraj started arguing with us instead. Extremely cheap, disgusting behavior by your staff. I don't know...
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hr3001
from Delhi, Delhi
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complain about the responsibility of the staff

Address:Patna, Bihar

I am complaining about the irresponsibility of the mcdonald staff members today i visited a mcdonald store in patna near gandhi maidan i ordered one mc veggie burger one mc aloo tiki two pizza mcpuff it was take away when i reached home and opened the packet there were two mc aloo tiki and two mcpuff only and this is the third time i have had such an experience please to take some strict action become we pay our hard earned money for their...
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I went to eat at mcdonalds today. While the order was being prepared and drinks were placed in serving trays, i requested sachin from mcdonalds (Across the counter) to put a lid over the cold drinks as it will be plain sweet water by the time, we would receive complete order start to eat. He said nothing will happen, i asked him 3~4 times. Another colleague of him, i requested her i asked her to put some lid/ cover over cold drink glasses....
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Saidulu CH
from Hyderabad, Telangana
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pf amount not received.

Address:Outer ring road, Vijayawada. Store code -A. P. 271, 520004
Website:[email protected]

To
Pf commissioner
Sub:- pf amount not received.
Organisation name - mcdonald's family restatement (Outer ring road, vijayawada)
Mcdonald's vijayawada store phone. No. [protected]
Employee name :- saidulu chithaluri
Emp. Code - [protected]
Uan[protected]
Pf no - mh/ban/0441618/52994
Note:- respectively sir/medam,
Already apply my pf in online, but i didn't received...
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Saidulu CH
from Hyderabad, Telangana
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pf amount not received.

Address:Outer ring road, Vijayawada., 520004

To
Pf commissioner
Sub :- pf amount not received.
Organisation name - mc donald's family restaurant (Outer ring road, vijayawada.)
Employee name - saidulu chithaluri
Emp. Code -
Mail - [protected]@gmail.com
Uan no -
Pf no -
Note : - already apply my pf but i didn't received anything please kindly sanction my pf....
+1 photos
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K
Kanaiya soni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality bags for delivery

Address:Dahisar, Mumbai City, Maharashtra, 400068

Do macdonald wants to save money by using very poor quality of paper bags which are not even capable of handling even two burgers.
On taking delivery of burgers the paper bag was so thin that it was torn and burgers fell on the floor on which the delivery person who had only sorry as paper bags is provided by company
So it's an request and alarm to the company to look into this matter and hope that the brand as mcdonald's is...
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Radhika Kamat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

force to pay in cash

Address:134 - 136, Empire Building, Dr Dadabhai Naoroji Rd, Azad Maidan, Fort, Mumbai, Maharashtra 400001, Mumbai City, Maharashtra

Yesterday i had visited the the mcdonals shop in mumbai. I gave my order and gave card to swipe they swipe other person's card against my order. And forced me to pay in cash. They do this every time as this was not for first time. Really unhappy with the service of the outlet. The staff was very rude, the duty manager was arrogant and was forcing to pay in cash or cancelling my order....
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Chaman Chowdhary
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

burger not as mentioned.

Address:Sakore nagar, Pune, Maharashtra, 411014

I am attaching the images of my bill and the order I received.
You can see that I have ordered mcsaver Mexican Aloo tikki meal.
What I have got...well god knows because it should have the jalapenos.
This is not the first time this has happened...
Attaching second burger image from a order approximately 2 weeks before.
The burger isn't the same quality of what we get in the restaurant....
+2 photos
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M
Mourya3
from Hyderabad, Telangana
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food safety - need justice

Address:McDonals - Opp. Bata Show Room to HPCL, ECIL, Dr AS Rao Nagar, Hyderabad, Telangana 500062, 500062

Hi,

Today[protected] at around 5pm) i have ordered food from McDonalds (Hyderabad, A S Rao Nagar Branch with order number - ASR-DL[protected] through Zomato. What i have ordered is a Chicken Burger, what i have got is a flesh burger(Please refer to the photos). When i have taken a bite and chewed it, i have vomited it. I would like to file a complaint regarding this issue. I wanted a serious action taken on this issue....
+4 photos
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Sayali Parab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cockroach leg in the drink

Address:C 403 Shyam Valley Flats, Ahmedabad, Gujarat, 382330

Sir,
I came to eat at chankeda ahmedabad i would like to complaint regarding the insect leg in my drink. They are least concern even after talking to the on shift manager mr ayaz shaikh, i have been just sitting here since when. I had a word with mr ayaz and he accepting that he it was their fault and it was there in the glass. This is your standard of hygiene.
I'm going to take this forward.
I have attached the insect...
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Address:Building 10 Room 10 Worli police camp sirpochkhanwala road Mumbai 400030, Mumbai City, Maharashtra, 400030

27july 2019, i have order mc spicy chiken burger and mc chiken maharaja via zomato from phenix mall mc d out. Spicy chiken tiki was not eatable format, it’s like it was fried twice day. After first bite i understand it’s not in eatable format and not fresh at all. I am not even able to bike that due to taste. Mc d offering such bad food in rainy seasons. I have complaint to zomato as well. How can u serve consumer like this after paying...
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dr.aliakhan
from Etawah, Uttar Pradesh
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money refunds

Address:Ground Floor, Phoenix United Mall, Pilibhit Bypass Rd, Mahanagar Colony, Bareilly, Uttar Pradesh, Bareilly, Uttar Pradesh

On 9/7/19 i made my order in bareilly mcdonald's their staff member heard my order worng and after making the payment (Rs-474.64) with my card, i told them this is not my order then they took my order again and i have to make the payment (Rs-579.64) again! They said the money (474.64) will be refunded within 7 days and give me the slip, today is the 14th day it is still not refunded! I even call them they said it's not in our hands!
Kindly...
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