McDonald's India Complaints & Reviews

26-10-19
11:35 pm - order failed due to technical issues (Paid via debit card) (Sms received by sbi: transaction of rs.268/- is successful)
11:36 pm - *same as above*
11:40 pm - order placed (Rs.268/- paid in cash)

27-10-19
5:39 am - refund (Rs.268/-) received

2-11-19
2nd refund : still pending

Kindly settle the 2nd refund (Rs.268/-) asap....

I have observed that almost all centres in bangalore have an issue with desserts. They either have no desserts almost every time or they accept orders and tell they have problems with the machine. Even there is no breakfast menu at certain mc donald’s centres across bengaluru. Please take concern about the above mentioned issue as soon as possible. Thank you!! Please maintain quality service of the brand. We love it!!...

About 5 pm on 23/10/19, ordered a medium capachino from the lulu mall facility at kochi for take away. The girl at the counter sold me a cup cake too. I had told her that i want to leave fast and hence the take away. Even after standing at the coffee counter for 12 minutes, the boy and the girl were not even responding to my request that i need the coffee very hot even though there very less customers. Went to the counter to inform this....

This is ridiculous. I got a machine knob in my thumbs up order. I had ordered it from swiggy in bangalore from akshaynagar bannergatta.
My name is sameer. Order#[protected]. I have no idea if it was clean or no and i have drank the drink. It was at the bottom of the drink. I will go to court if this is not resolved your end. (My mobile no. Is [protected]/ email id: [protected]@yahoo.com)...

Dear sir/madam,
This is an issue regarding billing from my sbi credit card at, belandur macdonalds (Inside belandur central mall). This is dated 29th sep 2019, sunday evening.

First payment attempt of rs. 785 was failed, i was asked to pay again, this time, one zero extra was added. I am attaching a snapshot from my card statement, its rs.7850 charged. Please track to this transaction and help me settle the extra amount...

I had ordered 4 items from mcdonald's, thakur village, kandivali east, mumbai - 400101, through zomato.
I had ordered large french fries which i very well remember i paid ₹108 for. When i recieved it, it had small size french fries.
I called up mcdonalds but they blamed zomato for it.
Zomato claims that they are not responsible since both (Mcdonald's and zomato) recieve the order and they didn't check the order well....

I ordered a mcsaver meal and you guys sent me a cold god damn burger and your bloody burger had pebbles in it which is bloody unacceptable i had to spit out my bite just because you careless # didn’t make the burger properly. I want immediate action to be taken because mcdonalds is a wel reputed brand and if india can’t handle give the damn franchise back. # hell one job you people can’t do properly. Can’t...

This is to inform you that mcdonald’s is not giving fresh burgers. There is no hospitality. Today i waited for 15 mins to place my oder from drive through. The guy was busy counting money and the guy was busy asking his manager for change. They wasted my time. I have traveled almost whole world. I have never seen this behaviour in any mcdonald’s. There is no management in this mcdonald’s....

This happens in mcd outlet in nirmals lifestyle mulund, there's a cashier named atul who took my order which was a mcveggie meal med and mcchicken burger and 9 pcs nuggets during this he said we will get a coke free. And the bill comes to rs-474.98. I knew that the guy is a cheat as this was happening with me twice so i checked my bill and there was an additional charge of rs-24 which is not big amount however but this is a wrong practice....

This evening i visited mcdonald's at madhapur, hyderabad. I ordered some stuff to go, out of which two were spicy chicken burgers/sandwiches. After coming home, i gave sandwich to my daughter, she started eating and then she said "mom, this looks so weird, not stiff to hold, the color is different, it does not look like cooked at all." i said, "it is not possible for them to give uncooked chicken, don't worry it may be just the color." she...

I went to thane kapurbadi mc donald’s and ordered for one hot chocolate and some snacks and did the payment with my card and got a payment success on my mobile of 293 rs and than the manager told me we didn’t got success so will do it again and again he charged me 293 and again i got the message from my bank hdfc. When i asked what about the previous order they told me you will get a money back but when asked to bank they told me u need...

Yesterday me and my friend visited mcdonald at manthri mall bangalore. They charged very high and the food which was in the bill was not served to us. When i argued for 2 to 3 times they asked me how many times do you ask? The workers are so rude and they don't have respect on customers. We also visited same mcdonald's day before yesterday but then they charged rs560 for the same but yesterday they charged 680 for the same but they are not...

I paid 365rs on 30th august from upi id. My money got debited from my bank account but i didn't receive any acknowledgement from mac d. On contacting them they said it's a server problem and they will refund the money in 7 working days. It has been 20 days now and still o actions have taken. I tired of emailing the feedback team constantly but not even for once they cared enough to reply to me. Even the customer care is of no help. I want...

Hi,
I went to mcdonald's which is located in cp n block outer circle in delhi, i asked for 1 mcaloo tikki burger with swap sauce habanero, and they said that swaping sauce is now chargeable.. So what they did is they punch add tom mayo in aloo tikki burger and swap sauce at the same time... So the price of one mcaloo tikki is now costing me rs. 58 with only one shot of habanero sauce.. Either the restaurant manager said that if you'll...

I received raw half cooked chicken in chicken burger also chicken wan not cleaned properly & can see blood stains in it. I have all photograph as proof. Also didn't get any resolution from swiggy as well as mcdonald's. When asked for complaint register was given a single paper by taking printout that too after 5 mins when asked for old complaints after 10-15 mins was given file with just 2 complaints in it this looked fishy to me....

15th sep, 2019 hyderabad.
Mantra mall, attapur.
People go to mcdonald's for burgers. That's what its famous for, i am from the states live in chicago. And i dont think i would ever be this disappointing as i was today.
Today in hyderabad i went to mantra mall where i spotted mcdonald's.. I went there to order a mc'chicken burger. But i was told "sorry ma'am we don't have burgers available as the bun machine is not working....

Regular customer of patiala mcdonalds keep visiting in 3 to 4 times in a week
But from when your female manager mandeep kaur is on shift my experience is bad every time i visits you, she shouts on everybody her attitude and way of talking is not as per standards. If we want help from her she doesn't listen to us she keep blaiming our side. We wan't to talk about to their senior but your other peoples told us that she is the only one...

I have order of rs. 1251 on 29-july-2019 but because of location issue my order was cancelled by mcdonald store when i ask them my payment they says me your payment will refund in 7-8 days but it is 1 month above i didn't my payment refund when i call for this in mcdonald customer care 1 person says me that "i am highlight your complaint and your refund will transfer to your account" on 8-august-2019. When i call 2nd time than another person...

My sister is a vegan and i ordered a mcaloo tikki for her from mcdonalds brookefield (Bangalore).
In the special instructions i specifically mentioned that no mayo or any other non-vegan item was to be put in the burger. This was completely ignored and the regular burger was delivered. What is the point of providing these customisations then?
I would like some refund/other solution for this inconvenience.

This...

Hi i have applied my pf online on feb 2019 and waited for its approval it was supposed to come within a week becoz online process is fast but the thing happend was it got rejected after two months of applying stating due to revision of ecr so then i contacted my ccompany hr and they told me they would help me to resolve the issue and since then till now the issue isnt sloved saying its pending from the pf office the rectification process...