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McDonald's India Complaints & Reviews

1.8
Last updated Mar 1, 2024
Complaints 1406
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402
Unresolved
1004
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McDonald's India reviews & complaints page 34

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C
chauhanortho
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Poor delivery of meals

Address:As narrated in the complaint

1)Refer order number [protected] ([protected]) from Fun republic mall, Lohia Path, Gomti Nagar, Lucknow - 226010, state code - 09
2) The delivery of said order was very poor as the two medium cokes which were delivered were almost empty due to spill out
3) when raised this matter with manager of above restaurant, he said packaging is done like this only
4) request to take strict action otherwise gradually McDonald...
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S
Sunny_unhappy
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double charge for a transaction

Address:Sector 49, Gurgaon

Hi, i went to connaught plaza drive thru in sector 49, gurgaon, i paid rs 150.16 via bhim upi, money got deducted but restearant manager said not received and then said that i will receive the money back in 30 min which i never received. I also paid him extra after that.

I need my refund asap.

_ s. Gulati
[protected]...
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Address:Bandra mumbai maharastra

Pf office pending for filde office...
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S
Sachin Devhade
from Delhi, Delhi
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Payment successful but order not placed!

Hi,

I have placed order of rupees 295 from McDonald's app today[protected] and made a payment using olamoney, the transaction was successful and i do received confirmation from payment gateway but the order didn't placed and the page in app got stuck and after coming back the items were still in the cart. The payumoney transaction number is [protected]. Please help.

Regards,
Sachin...
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V
Vaishnavi Vaidya
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Piece of plastic

Hello

I bought a mc puff from the gotri branch, vadodara, gujarat and i found a piece of plastic in it, before taking a bite i saw something unusual and when i pulled it out from the stuffing, it was a piece of plastic. Such an irresponsible behaviour it is....
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H
Hita Darshan
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Money has been deducted but the order

I tried placing order on mcdonalds app when i did the payment the app got closed by itself and later i got a message that the amount has been deducted but the order hasn’t been placed...
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R
Ravish Jambhale
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Order not confirmed

I had placed order today at 11:42 am but still it's not confirmed and also i had made online payment, the contact numbers which are provided are just ringing no one is receiving the calls.
Below are the details
Order no — son-dl[protected].
Store details — mcdonald's family restaurant, taluka chambers, survey no 692/a/2a, bibwewadi, next to city pride, pune satara road, pune 411037. Please provide me help as...
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R
Reeni Ivin
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amount is deducted twice

Address:Alpha one mall, Ahmedabad

Last saturday i visited mcdonald’s and ordered items for an amount of 414.98. I used my card for transaction and amount got deducted but they told me transaction declined. But we argued with them since cash is deducted and they told its happens normally and cash will be credited to my account, but no response yet.

Info: upi/p2m/[protected]
Info: upi/p2m/[protected]...
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S
Shanawaz Sayed
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Money not refunded

I had order from mcdonald’s and made payment through gpay, the amount got debited but the order wasn’t confirmed and the amount isn’t credited in my account yet!
The amount is above 2000.
Please help me out with this issue
Thanks!...
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D
Divyang Pawar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for joining date missing

Address:surat gujarat

Sir,

Hardcastle restaurants pvt ltd,
Mumbai

Name - pawar divyang ramchndra
Emp cord - [protected]
Joining date - 28/11/2015

Uan no[protected]...
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K
Ketan Bhaliya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received but payment paid

Mcdelivery order cancel but my payment not refunded my 535rs paid from my account with upi but they seing that may payment not received...
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C
chorcompany
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery by macdonald or money return by paytm

Address:31 swamsidha chs bandra reclaimation mumbao 50

I had placed food oredr on 27 at around 616 pm via paytm [protected].
I have not received the food or the money back
Pls take necessary action and there is no reply also from your side,

Regads
Nafees siddiqui
[protected]...
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N
Noshir Bhathena
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Amount debit and order cancelled

Amount has been debited twice and order has been cancelled
Hence had to repay the same.
Please check and refund the money.
Contact [protected]
Noshir bhathena...
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N
Noshir Bhathena
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Amount debit and order cancelled

Address:DARJI STREET VILLAGE BOR BHATHA, TAL CHORYASI, NEAR SAIBABA MANDIR

Amount has been debited twice and order has been cancelled.
Hence had to repay for the order 2nd time. Hence request you to please refund the money.
Contact [protected]
Noshir bhathena...
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N
Neha1331
from Mumbai, Maharashtra
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not giving me refund

I placed order or i make payement on goggle pay.. But order is not placed but my money is cut throgh my account.. And mcdonald's not give me refund...
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S
Sahyadri Jadhav
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Amount refund

Address:Kolhapur
Website:Macdonald's

Hi my name is sahyadri jadhav and recently i've ordered from mcdelivery app using my debit card, the amount has been deducted from my account but the app crashed as soon as the amount was deducted... I want my refund as soon as possible (1081rs)...
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D
Devang Devani
from Powai, Maharashtra
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after complaining here, i was threatened by one of the mcdonalds employee

I’ve complaint here about cutting my delivery charges even they didn’t deliver my food. After registering complaint i got call from one of the employees of mcdonald’s. He threatened me that you have to come here next time no?, i will see.. What is it mean? Mcdonald’s should train their employees. If i will not find my solution here, i have to take further actions. Thank you...
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D
Devang Devani
from Powai, Maharashtra
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not refunding my delivery charges evenif they didnt deliver

I’ve ordered on mcdonald’s delivery app and i confirmed my order. Thay haven’t delivery boy and i had to go to store and took away. They didn’t provide me service of delivery but they still took delivery charges...
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P
Prashant Chandanshiv
from Latur, Maharashtra
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No drinking water available

Address:Badlapur east 421503

बदलापूर पूर्व येथे असलेल्या मॅकडोनाल्ड कॅफे मध्ये पिण्या करता पाणी सुद्धा नाही, emergency मध्ये आपल्याला कॅफे चालू करण्याची परवानगी देण्यात आली असून आपण आपल्या कॅफे मध्ये पिण्याचे...
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B
brij thacker
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

he is saying bill is never cancelled once it generate.

Address:Kalawad road rajkot gujarat near rpj hotel

Employee name - abhishek, rajkot kalwad road branch. He is saying he is manager and accountant, and we want to upgrade our combo he printed receipt without our confirmation and then refuse to upgrade order. He is not giving me complaint book. And he is say do what you want. I don't care. Never visiting again this branch o[censored]r macd...
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