McDonald's India Complaints & Reviews

I had ordered rs 1193 amount order in mcdonald's but my online payment has been deducted and order was not placed. How do i get my refund kindly let me know. Or else give me a concern person number of mcdonald's whom i can speak to about my refund. Kindly do the needful at your earliest...

This is a complaint against the mcdonalds franchise in vijaywada. I have ordered fried chicken and a burger yesterday.. It has been an hour and the food was still 'being prepared', so i cancelled the order. I placed an order today and i recieved the order in less than 30-40 minutes from placing it. I had my suspicion only to find out that i recieved re-fried chicken from yesterday. Dark brown and clearly over-fried. I am pretty sure my chicken...

Hi, your McDelivery order no. THE-DL[protected] amounting to Rs. 918.00 placed at Thergaon Store has been cancelled.If money has been deducted, Refund would be initiated in next 24hrs and the amount will be credited back into your account within 5-7 working days. For more details visit https://tinyurl.com/s7v3epz.

The message above dated on the 8th of March 2020 was sent my the respective McDonald's store after the...

Dear sir
There is an outlet of mcdonalds in chandni chowk addres is - 1888-89 kumar theatre chandni chowk road bhagirath palace delhi-6.
My concern is that the garbage that is all collected in your outlet is been collected in a box that is illegaly kept at the backside of your outlet which faces many offices. The garbage is being unhygienically handled by the staff and it stings all the time with the horrible smell and flies...

Hi,
On 14.03.2019 i visited your branch with my two kids and husband. During the time of corona i was expecting the restaurant to have atleast a sanitiser in the shop. But nothing to avail. One staff was wearing a mask and while he was taking coffee, he put it down. The staff at the counter was later seen to be giving “handshake” with a visitor/customer in the store and he himself was serving the food and disposing off the waste....

Just a sugarless black tea is not english breakfast. It's black tea only. Insult to injury is when u sell it for an exorbitant price. It's not prudent to fool a customer like that.
When asked about it at restaurant, the employee made further mockery by beginning to explain the ingredients and making process. The restaurant number i called is: [protected], ground floor, ostwal orbit kanakya, mira bhayandar rd.
Very disappointed....

Hi team

I would like to share the worst experience which i have faced today. Frequently i visit the mcdonald's because of taste but the situation today i faced it's really bad. Today i went to the mcdonald's branch at sector 14 dwarka new delhi. I ordered 5 mc alloo tikki and 5 mc puff and i given him rs 500 note but unfortunately the guy clearly denied to take that note because of something written on that which i recently...

Mne ek ladki manger k bare bata diya ki wo galat kaam kr ri h feeezer me ja k usne mere upr ulta ilzaam lga diya ki tre usse bat krne pr usko harasment ho gai, mne o. M ko bola ki english ni aati hindi btao toh uski ego heart ho gai isliye jal gya wo. Sach sunna pasand ni hn. Dhabha hai ye american company ko apne baap ki company smjh k beth gye h. Chor macdonlds, old patty khilate h buger mein sbko. Jb bhar se visit krne aate h forner toh...

My order has been placed on 4 march at 11 pm and the order has been confirmed after 2 hours now i could get the order i then called the customer service they gave me delivery persons number he is not responding and now he turned his phone off.
My registered mobile number - [protected]
Complaint i'd - cpn395825
My order number kom-dl[protected]
Delivery persons contact no - [protected]
Please help...

Ive placed an order at 12:00 Night or before that. They accepted the order but later cancelled the same. I've called them and they said that they'll refund within a Week but still nothing... I've paid through PAYTM... The date of order was 16 February 2019 that was a Sunday. The amount was 180 INR. Two Coke Diet Cans of Black strip. The address of the Restaurant is in Mariplex Mall, Kalyani Nagar, Pune. Need a Refund to Proceed......

I ordered fish a fillet meal in university road near esquare in punenot very busy got half cooked fish with no seasoning a drop of funny mayonese still feeling sick normally i live in uk, staff are illiterate and no idea gave coke without cover and straw not busy but it is out of stock very fishy youngsters go there spend as fashion but bad product. Waiting for side effect of raw fish....

So on 12th feb i went to mcdonald’s db mall bhopal today and i orderd one fillet of fish meal and the mc spicy chicken burger and when i get order i eat mcspicy chicken first and i didn’t eat or notice the french fries and when i finished my burger and then i start eating french fries i saw it the fries were completely burn and only some of the fries were ok but rest of it was burned so i am giving you the photos of the bill which i ordered...

I ordered from zomato inthe mcdonald's but these times very worest food i received and it's smelling and i get vomato very worest i don't know why happen i want to know i am still getting vomato. I am not going to again actually i am regularly customer but you change my mood on burgers and order no. Sis-dl[protected] zomato orderno [protected] order date 18/02/2020...

I am a frequent visitor in the mcdonalds outlet in edachira (Hardcast restaurants pvt ltd, cochin infopark kakkanad, shop no.9/418a1, mukkadan grand central, edachira road, ernakulam, kakkanad, cochin, kerala).

Today (16th feb 2020) i had a very bad experience while i visited the above mentioned outlet.

I ordered for veg-meals combo and paid in cash. The bill showed rs.200 and i gave a rs.500 note. Ideally...

I placed an order of mcaloi tikki burger. Everything was nice but then i noticed that the bun of that burger is changed from earlier one. I thought this is no big deal but when i ate it, i do not like the bun at all. It was too dry and it has a bad flavour. It was interfering the taste of all good elements of it. The earlier bun was much better but the only flaw in that is absence of sesame seeds. I hope you got what i wanted to say. I hope...

On the 3rd february, at 12am at mcdonald's - helmet crossroad, ahmedabad. I paid for my meal using gpay. The worker told me the connection had timed out and hence the monwy wont go to theor account. He made me pay again. He ensured me that the first transaction will get canceled and the money will come back within a week. It has been a week and i have been charged twice for the same meal....

On 23/1/2020 i ordered online for 334rs. And store person callsback and cancels the order my money got debit from phonepe app again i tried and again 334rs. Got debited and same issue he calls and cancels the order i[censored] call customer care they said 7-8days money will refund till date the money has not refunded please refund/and resolve the issue......

13/01/2019... I visited domibivali east macdonald in dombivali and palced the order the amount was 260 n open google pay for sacn thier qr code for payment... But when i scan thir qr code n paid amount... Their machine gave recipt that transaction is failed but... I got mst from google pay n alos from the bank that 260 rs was deducted.. Then macd wroker saide rhat thier some net work problem so i use bhim upi pay... N try 2 time.. But agin...

I have visited macd aashram road ahmedabad on 28/1/2020, i have asked for combo's price receptionist said the prices, all combos are around 200 to 300, then i only buy veg burger which is around 40rs, after this both receptionist laughed as if they are making fun of my 40rs choice it's really hurt me mentally, how can someone laugh if i can't afford a combo and chose only a burger, this behavior is rediculous...

I ordered veg from 1 mcd in brookfield.

They delivered chicken burgers instead of veg burger, despite knowing that how veg and nonveg are strict dietry rules in india.
Last time my item was missing, this time non veg in place of veg.
When i call the outlet they are unresponsive, they called after 30 mins and very very rude staff, no apologies....