McDonald's India Complaints & Reviews

Sir,
I came to eat at chankeda ahmedabad i would like to complaint regarding the insect leg in my drink. They are least concern even after talking to the on shift manager mr ayaz shaikh, i have been just sitting here since when. I had a word with mr ayaz and he accepting that he it was their fault and it was there in the glass. This is your standard of hygiene.
I'm going to take this forward.
I have attached the insect leg and the bill of my order. I need to know what action has been taken on this because this is a serious concern about the health and the name of your company.

27july 2019, i have order mc spicy chiken burger and mc chiken maharaja via zomato from phenix mall mc d out. Spicy chiken tiki was not eatable format, it’s like it was fried twice day. After first bite i understand it’s not in eatable format and not fresh at all. I am not even able to bike that due to taste. Mc d offering such bad food in rainy seasons. I have complaint to zomato as well. How can u serve consumer like this after paying huge amount and i am going to take action against this

On 9/7/19 i made my order in bareilly mcdonald's their staff member heard my order worng and after making the payment (Rs-474.64) with my card, i told them this is not my order then they took my order again and i have to make the payment (Rs-579.64) again! They said the money (474.64) will be refunded within 7 days and give me the slip, today is the 14th day it is still not refunded! I even call them they said it's not in our hands!
Kindly help me with this matter.

I sarvagya gaur ordered mc spicy paneer (Order#f720e) through uber eats from mc donalds vile parle west mumbai today at 4:49 p. M. When i received my order i was sleeping so the servant informed me and kept my burger beside me. Few minutes later i woke up and grabbed my burger since the lights were off i couldn't figure out the red sign on the box and i started eating the burger after almost finishing half the burger i figured out something wrong in the burger so checked it again then found out that i was delivered mc spicy chicken. I am an ardent vegetarian and my religious sentiments have been hurt. I didn't expect this from mc donalds since i was a huge fan of the brand until now but i won't be ordering from mcdonalds from now on and i would also strictly tell my family and friends and convey the people on my social media about the issue and ask them to discontinue ordering from mcdonalds.

I visited one of the mcdonald’s outlet this morning they one i usually go to on weekends it’s in virar west. Today i didn’t order my regular meal instead i ordered the berry lemonade juice. I started drinking it while reaching at the end i saw a dead spider in my drink i didn’t see the manager any where near so i thought this is the best way to do it. I request you to look into this matter asap or else i’m goanna tell all my friends and family who go there to give the same review and keep sending them until it’s heard.

Complaint regards mcdonald outlet in virar west 401303

Please look into this matter

Dear sir,

Please note that i have visited mcd on 7th of july in tilak nagar. Due to the wrong hearing of your staff they provided me the wrong order. When i refused to take the order they said that we are initiating the refund order and i can place my fresh order.

Inv no of the refund receipt is 039560 dates 7th july 2019 amounting to rs 333.90.

I have visited the outlet number of times regarding the same but i am not getting any satisfactory reply regarding the same.

Being a loyal customer of mcd i havent thought that you will treat like this for just 333.90 amount. I have even contacted my bank and they said that till now no refund has been initiated from mcd and no refrence no. Is being showing to them and the maximum time limit the bank takes is 7 working days which have already completed. They said they will help me in raising a complaint regarding the same.

Kindly look into the matter and help if possible. And sorry but i have lost trust in mcd. Worst service you are giving these days.

Today i had mexican maloof tikki. My bill no. [protected] for rs. 49/-but i have been charged rs. 50/-and in the invoice is has been mentioned change given rs. 51/- i have given rs. 100/- why your person is not giving giving rs. 1/-change. This is not right that means extra earning when you compare to yearly billing
Kindly look in to matter and if no reply from you then i m forced to complain about it
Nilesh surana
Email [protected]@yahoo.com
Mobile. [protected]

Hii
I am tej singh gaur
I work with the mcdonalds rj crystal palm 0094, jaipur past 18month
I leaving the job because no anyone support to team. Whatever shift given me.
When i leave the job mcdonalds manager not given me experience letters.
Unacceptable behaviour of manager. And the manager is store handler mr chandrapal.
And today a crew member is called me when i cut the call because i was busy then the crew member (Rinku meena) is calling me again and again he is call me more than 10 times then when i do call back then he is abusing me

Hii am Pooja,
I work with the McDonalds past 9 month
I leaving the job because no anyone support to team. Whatever shift given me.
When I leave the job McDonalds manager not given me experience letters and mine salary slip..
Unacceptable behaviour of manager.
With HR including.
I asking with the UAN numbar last 4 month but no any one given me..accept Store manager was the name Of Kunal.
Very bad behaviour of the managers

Hi,
I enjoy burgers once in a while at McDonald's. However, whenever I have McSpicy Paneer, I get loose motions each time. This has not been a one off case. It has happened EVERY TIME I had McSpicy Paneer burger.

Please look into it. Maybe the quality of Paneer isn't good but something is wrong with the quality of the product.

Best regards,
Tajinder Kaur Saini

McDonald's branch at Kashmiri gate metro station, Delhi is serving meals to the customers at the price of individual items present alltogether instead of charging the price of meal. If a person asks for a meal that means he needs the combo offer rather than being charged more. This is not at all a fair way of pricing the items. Please resolve this issue and maintain a homogeneous price structure at all the branches
Moreover, most of the time, cold drinks are served without covers and starws which needs to be resolved.

Visited a McDonald's outlet in pondicherry . I was ordering 3 Maharaja non veg meal and it was very disappointing that they Served me a rotten food .
Very rude behaviour from the manager(Thirupathi) and other staff... Outlet location is Pondicherry Providence mall. I ORDERED FOR three Mac non veg burgers and they sold me a rotten chicken and I complained the same they didn't replace the item. They just gave me 154 rs as the refund. I want a immediate response from McDonald's

Kindly contact me on my number [protected]

Date - 12- jun-2019

I have ordered chicken maharaja mac burger from Uber eats as below order.

The burger was having a small raw piece of chicken. It was embedded inside the chicken patty and was horrible to eat. I am attaching pictures of it.

I want a refund and some strict action so that this type of incident should not happen.

On 24th may 2019 we have ordered food from mcdonalds website. after confirmation of order call received for McDonald staff saying my address is not in the delivery range, so i have to cancel the order. as i was not able to cancel the order, mcdonalds cancelled order from there end. Order no. Pan-dl[protected] amounting to rs.281 and store name panvel balaji angan has been cancelled. Money deducted from my card, but refund is not yet given to me. Please look into the matter and let me know

Poor service, customers are not served with water in drive through. Poor service people keep in changing and more and more error pop up because of that . Drivers and customers are given a jug to drink water.

When you buy things through drive through and we ask water they provide a Jug same for Swiggy and Zomato Drivers and same for customers. Some people drink it with mouth touched and the same water is later given to Customers .

When I asked for fresh water they denied and did not respond back .

McDonalds Rajkot

I had gone to MC Donald's which is in kharghar,
(The Pacific, Plot no 229, Sector 13, Shilp Chowk, Kharghar-Mumbai : 410210 The Pacific, Plot no 229, Navi Mumbai, Maharashtra 410210.)

and i want to reedem my offers from MC Donald's app. The offer is, if we buy any thing above 200rs then Mc veggie/Mc chiken is free, but the manager is saying that is offer is not available on offers which are present in Mc Donald's app. And at Kalamboli Mc Donald's i have reedem this same offer and they had given the meal with all offers which are present. Plz contact to your kharghar branch and make it clear that if another's MC Donald's branches are giving this offers then why this kharghar branch is not giving offers?

On 05.06.19 at 23:02:01 PM take home ordered of ₹ 257.00 from McDonalds family restaurants pvt.ltd.site no.-84/3, 84/5, 85/3b3c, Chennai -600124 crew id[protected]Surya Prakash.V. Inv:- [protected], order # 77, unable to upload pic due to heavy size.
Three times paid through my debit card but due to Card machine problem continuous coming decline, after that cash paid and Manger told it was reverse in your account but, still today 07.06.2019 amount not reverse in my account.

regards
Abhishek chauhan
[protected]

Hi,

I am lodging this complaint for a store you have in dombivli east near pendharkar collage.

I have repeatedly received one less item in my order. Sometimes they will miss a burger or coke or something else. I think it can't be an accidental mistake.

I have had this issue in my 4 consecutive orders.

I hope you will do something about this.

Thank you,
Pankaj

Hi

I had ordered one chicken mcspicey burger which was horrible.

I was at igi airport and was walking towards gate no 12b to catch a flight to mumbai a124.

I stopped to have a quick bite as i thought i was getting late at mcdonald's (Which i realized later that i shudnt hv) before kfc which i really like.

There i tried to enquire about my choices to this female with a very typical accent.

I asked for a ch mcspicey burger with fries (Only medium and large, i took d medium)

To my surprise it cane on the table within a min as if it was waiting for me to order
The burger was pathetic

Jst the half fried raw chicken and hardly any fillings inside

Fries too were raw.

I was so hungry and so out of time and by now so frustrated and angry that i din feel like going back and complain for it

What's happening guys

I paid rs 310 for such pathetic food

Its shameless

So here i am letting you guys know abt my experience

Let's see what you have to say about it

Regards

Sanjiv

I bought a chicken fiesta meal at Mac Donald’s lulu mall in cochin on[protected] . When I got the items the mustard sauce was missing and when enquired they told me that they do not have the item in stock. It was very strange for me. Also during the payment time they told me that the Paytm facility is not available. I could see all over the shop with promotions of paytm payment but they do not have the facility. Very strange reply from the team .