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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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McDonald's India reviews & complaints page 39

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G
Gaur0708
from Mumbai, Maharashtra
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received non vegetarian food instead of vegetarian food

Address:Mc Donalds Vile parle west, Mumbai City, Maharashtra, 400049

I sarvagya gaur ordered mc spicy paneer (Order#f720e) through uber eats from mc donalds vile parle west mumbai today at 4:49 p. M. When i received my order i was sleeping so the servant informed me and kept my burger beside me. Few minutes later i woke up and grabbed my burger since the lights were off i couldn't figure out the red sign on the box and i started eating the burger after almost finishing half the burger i figured out something...
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Z
zeushubh
from Vasai-Virar, Maharashtra
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unhygienic

Address:Yashwant building opposite Magnus motors Virar West, 401303

I visited one of the mcdonald’s outlet this morning they one i usually go to on weekends it’s in virar west. Today i didn’t order my regular meal instead i ordered the berry lemonade juice. I started drinking it while reaching at the end i saw a dead spider in my drink i didn’t see the manager any where near so i thought this is the best way to do it. I request you to look into this matter asap or else i’m goanna tell all my friends...
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M
mansirishi
from Gurgaon, Haryana
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not initiated my refund

Address:17/31 B, 1st floor, near riwaz showroom tilak nagar, New Delhi, Delhi, 110018

Dear sir,

Please note that i have visited mcd on 7th of july in tilak nagar. Due to the wrong hearing of your staff they provided me the wrong order. When i refused to take the order they said that we are initiating the refund order and i can place my fresh order.

Inv no of the refund receipt is 039560 dates 7th july 2019 amounting to rs 333.90.

I have visited the outlet number of times regarding...
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N
NileshSurana
from Delhi, Delhi
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excess charging

Address:Coimbatore, Tamil Nadu

Today i had mexican maloof tikki. My bill no. [protected] for rs. 49/-but i have been charged rs. 50/-and in the invoice is has been mentioned change given rs. 51/- i have given rs. 100/- why your person is not giving giving rs. 1/-change. This is not right that means extra earning when you compare to yearly billing
Kindly look in to matter and if no reply from you then i m forced to complain about it
Nilesh surana
Email...
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R
roxx innocent
from Jaipur, Rajasthan
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store handler misbehavior and torcher from the crew member

Address:D-7,vaid villa colony,swej farm,ram nagar ext.,sodala,jaipur, Jaipur, Rajasthan, 302019

Hii
I am tej singh gaur
I work with the mcdonalds rj crystal palm 0094, jaipur past 18month
I leaving the job because no anyone support to team. Whatever shift given me.
When i leave the job mcdonalds manager not given me experience letters.
Unacceptable behaviour of manager. And the manager is store handler mr chandrapal.
And today a crew member is called me when i cut the call because i was...
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P
Pooja Shinde.
from Mumbai, Maharashtra
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managers

Address:Truck terminals, Raigad, Maharashtra, 410203

Hii am Pooja,
I work with the McDonalds past 9 month
I leaving the job because no anyone support to team. Whatever shift given me.
When I leave the job McDonalds manager not given me experience letters and mine salary slip..
Unacceptable behaviour of manager.
With HR including.
I asking with the UAN numbar last 4 month but no any one given me..accept Store manager was the name Of Kunal.
Very...
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T
Tajinder Kaur Saini
from Delhi, Delhi
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mcspicy paneer burger

Address:A-9, Gulmarg society, Chembur Naka, Mumbai City, Maharashtra, 400071

Hi,
I enjoy burgers once in a while at McDonald's. However, whenever I have McSpicy Paneer, I get loose motions each time. This has not been a one off case. It has happened EVERY TIME I had McSpicy Paneer burger.

Please look into it. Maybe the quality of Paneer isn't good but something is wrong with the quality of the product.

Best regards,
Tajinder Kaur Saini...
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J
Jayati Bhayana
from Delhi, Delhi
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meals not served at the actual price

Address:Kashmere gate metro station, Delhi, New Delhi, Delhi

McDonald's branch at Kashmiri gate metro station, Delhi is serving meals to the customers at the price of individual items present alltogether instead of charging the price of meal. If a person asks for a meal that means he needs the combo offer rather than being charged more. This is not at all a fair way of pricing the items. Please resolve this issue and maintain a homogeneous price structure at all the branches
Moreover, most of...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling old food and not providing the resolutions

Address:605001

Visited a McDonald's outlet in pondicherry . I was ordering 3 Maharaja non veg meal and it was very disappointing that they Served me a rotten food .
Very rude behaviour from the manager(Thirupathi) and other staff... Outlet location is Pondicherry Providence mall. I ORDERED FOR three Mac non veg burgers and they sold me a rotten chicken and I complained the same they didn't replace the item. They just gave me 154 rs as the refund....
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M
Mahesh_A_Yadav
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chicken mac maharaja

Address:Alkapuri, Vadodara, Gujarat, 390002

Date - 12- jun-2019

I have ordered chicken maharaja mac burger from Uber eats as below order.

The burger was having a small raw piece of chicken. It was embedded inside the chicken patty and was horrible to eat. I am attaching pictures of it.

I want a refund and some strict action so that this type of incident should not happen....
+2 photos
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S
sayalishirke93
from panvel, Maharashtra
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refund for cancelled order not yet received

Address:410206

On 24th may 2019 we have ordered food from mcdonalds website. after confirmation of order call received for McDonald staff saying my address is not in the delivery range, so i have to cancel the order. as i was not able to cancel the order, mcdonalds cancelled order from there end. Order no. Pan-dl[protected] amounting to rs.281 and store name panvel balaji angan has been cancelled. Money deducted from my card, but refund is not yet...
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V
Vipinraj Nair
from Bharuch, Gujarat
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water not being served

Address:Kalawad Road, 360005

Poor service, customers are not served with water in drive through. Poor service people keep in changing and more and more error pop up because of that . Drivers and customers are given a jug to drink water.

When you buy things through drive through and we ask water they provide a Jug same for Swiggy and Zomato Drivers and same for customers. Some people drink it with mouth touched and the same water is later given to Customers...
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V
Vishwajeet Nagarkar
from Mumbai, Maharashtra
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fraud in offers

Address:The Pacific, Plot no 229, Sector 13, Shilp Chowk, Kharghar-Mumbai : 410210 The Pacific, Plot no 229, Navi Mumbai, Maharashtra 410210., 410210

I had gone to MC Donald's which is in kharghar,
(The Pacific, Plot no 229, Sector 13, Shilp Chowk, Kharghar-Mumbai : 410210 The Pacific, Plot no 229, Navi Mumbai, Maharashtra 410210.)

and i want to reedem my offers from MC Donald's app. The offer is, if we buy any thing above 200rs then Mc veggie/Mc chiken is free, but the manager is saying that is offer is not available on offers which are present in Mc Donald's app....
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A
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited through debit card but sale cancel

Address:Chennai Banglore highway opp. Nokia , Sripermbudur,Distt. Kanchipurum., 602105

On 05.06.19 at 23:02:01 PM take home ordered of ₹ 257.00 from McDonalds family restaurants pvt.ltd.site no.-84/3, 84/5, 85/3b3c, Chennai -600124 crew id[protected]Surya Prakash.V. Inv:- [protected], order # 77, unable to upload pic due to heavy size.
Three times paid through my debit card but due to Card machine problem continuous coming decline, after that cash paid and Manger told it was reverse in your account but, still today...
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Pankaj Phatak
from Mumbai, Maharashtra
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store on purpose missing items from orders

Address:Near Pendharkar Collage, Thane, Maharashtra, 421201

Hi,

I am lodging this complaint for a store you have in dombivli east near pendharkar collage.

I have repeatedly received one less item in my order. Sometimes they will miss a burger or coke or something else. I think it can't be an accidental mistake.

I have had this issue in my 4 consecutive orders.

I hope you will do something about this.

Thank you,
Pankaj...
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S
Ssssanju
from Mumbai, Maharashtra
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food

Hi

I had ordered one chicken mcspicey burger which was horrible.

I was at igi airport and was walking towards gate no 12b to catch a flight to mumbai a124.

I stopped to have a quick bite as i thought i was getting late at mcdonald's (Which i realized later that i shudnt hv) before kfc which i really like.

There i tried to enquire about my choices to this female with a very typical...
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S
Sanal parappuram
from Kotamangalam, Kerala
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non availability of menu items after the order

Address:Lulu mall cochin

I bought a chicken fiesta meal at Mac Donald’s lulu mall in cochin on[protected] . When I got the items the mustard sauce was missing and when enquired they told me that they do not have the item in stock. It was very strange for me. Also during the payment time they told me that the Paytm facility is not available. I could see all over the shop with promotions of paytm payment but they do not have the facility. Very strange reply from...
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D
Deepak Kumar Mahor
from Delhi, Delhi
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refund void sale payment

Address:New delhi, New Delhi, Delhi, 110058

Dear Team

I had visited the Mc Donald's restaurant Janak Palace, R1, Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058 on October 9th May 2019.

And ordered a meal (2 McAloo Tikki, 1 Cold Drink, 1 Medium Fries & 2 McPuff ) and payment has been made via debit card for Rs289 but your Executive give me wrong meal (2 McAloo Tikki, 1 Cold Drink, 1 Medium Fries & 2 McEgg Tikki) ).

They have...
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A
akki3004
from Mumbai, Maharashtra
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fake mcdonald outlets in lucknow and varanasi

Address:Varanasi, Uttar Pradesh, 221005

In north india there are so many fake mc donald oulets are running and cheating with the customers by the name of mc donald. I am your genuine customer and this is my duty to inform you that there are so many fake outlets are working and making profit by using mc donald’s name and delivering pathetic food.in lucknow, varanasi both the place has fake mc donald’s outlets....
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Priya VCS
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding delivery

Address:Maraimalai Nagar near SRM college, 603203

I order my meal usually at McD Maraimalai nagar outlet which is near SRM college, kattangulathur. Whenever, i order my food, the working staffs keeps cancelling saying delivery person not available. Last one month my order got cancelled nearly 3 to 4 times. For the last order still i did not get my money refunded. You have a multinational organization but it is painfull to see that you don't have a delivery person available. if the delivery...
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