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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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402
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McDonald's India reviews & complaints page 40

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M
Mehang Khatri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double amount deducted and order not complete

Address:Opp. L & T knowledge city, Bapod, vadodara, Vadodara, Gujarat, 390019

Its very bad experiance with l & t knowledge city branch, vadodara. I paid with paytm rs.486 but they told his barcode was expired so generate new one and told to paid again. And also told that first transaction was not complete so it will refund.

Also one more thing.. Because of they are in hurry to change their shift he forgot to gave me 1 lrg. Crunch flurry also.
Me and my wife there for celebration our anniversary...
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Anand Viswanath
from Raichur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejected order and failure to refund

Address:560029

I placed an order from MacDonald's through MacDonald's app and the payment was done through paytm. The order was cancelled by the restaurant because of roadwork, but no refund was initiated. When I contacted MacDonald's they said I'd have to contact paytm to initiate the refund, despite there being no fault on my side in this matter. After requesting help from paytm they asked me to provide proof for the cancellation of the order.
br...
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R
ravina jain
from Gurgaon, Haryana
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complimentary ketchup

Address:Cristal Palm, Plot No-2, Sardar Patel Marg, C Scheme, Jaipur - 302001, Jaipur, Rajasthan, 302017

Dear sir,

This is with reference to the chargeable ketchup of just a rupee, being such a renowned company with a huge market share in the indian food industry, charging money for ketchup is not a commendable thing for the company as a whole if the same are complimentary in small shops or cafes without the quantity being a bar for the same. Its a small thing which creates a big question mark on the name of the company which...
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G
Gvrodeo
from Bengaluru, Karnataka
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took my order and money and cancelled the order themselves

Address:Malleswaram

It was around 10:00 on april, 17, 2019, when i ordered from mcd online. Mcd recieved my order and even i paid for the order. I recieved the following message, '
Your mcdelivery order no. Mlm-dl[protected] for rs. 330 & is scheduled for[protected] and time 22:53 pm & will be delivered from mantri mall, malleshwaram". I have not received the refund and since mcd accepted my order i did not ordered anywhere also i have to sleep...
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Address:8/103 Discovery, Dattapada Road, Borivali East, Mumbai, 400066

This is to bring to your kind notice that in your phoenix lower parel outlet you are charging more for burgers.

Attached are the bills for your ready reference, tried calling your lower parel outlet on[protected] / [protected] but no one answers the calls.

Rate of mc chicken with cheese on 13.04.19 at borivali outlet is rs 130.00 with taxes and rate at your phoenix lower parel outlet is rs 106.00 including taxes...
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L
ladhly
from Gurgaon, Haryana
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refund of amount 700

Address:DLF MALL, VASANT KUNJ, New Delhi, Delhi, 110070

The refund of my 700 amount which was paid on 23rd march 2019 at mcdonald dlf mall vasant kunj new delhi. I have not received my amount yet into my bank account.
I contacted my bank but they told me that they haven't received any such amount.
I, therefore, request you to kindly look into the matter and try to solve the issue as soon as possible.
The receipt is attached for your reference....
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L
Lakbhanu
from Mumbai, Maharashtra
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delivery

Address:Hiranandani Estate, Patlipada, Off GB road, Thane,(West), Maharashtra, India-40607, Thane, Maharashtra, 400607

I am a regular customer of mcdonald's. My last 2 order's delivery has been very disappointing!. Both of my previous 2 orders were 50 minutes late!, and on top of it was all cold! And even the food was not upto the mark!. I dont know what has happened to quality, standard and punctuality of mcdonald's!. I am utterly disappointed!!. And i am given the excuse that my order was supposed to be delivered from some other place n so on!. This barbaric...
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S
Shreyash p
from Pune, Maharashtra
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mcdonald's india money deducted but order not raised

Address:Pune, Maharashtra, 411045

On 21 of march 2019 i did one transaction of rs.208 at pune.
Money got deducted but due to some error bill was not generated.
But till now the money has not been credited to my account.
Transaction details-
Google pe by upi purchase worth rs.208
Upi/dr/[protected]/mcd/pytm/mcdelivery/upi
Want my money back
Here are my account details...
Name : shreyash santosh pattewar
Acct number...
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A
from Nawanshahr, Punjab
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misbehaving by macdonald staff

Address:Macdonald ( near Alamgir sikh temple) punjab Ludhiana, Ludhiana, Punjab, 141003

I want to file a complaint against the macodonal manager and his name is sudarshan kumar. 22 march 2019 me and my friends went to the macodonal at 10 :30 pm and we ordered 3 macpuffs but they were denied our order. All the staff members along with manger misbehaving with us. One of them is in staff that use inappropriate and abusing words with us. Its my humble submission to you that kindly take appropriate action against the macodonal manager...
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I had ordered two meal from there, one potato tikki rap, egg rap meal (Restaurant name is srs faridabad mcdonald's)
In the first, we found french fries very raw and very bitter. This compliant with the crow member
And they changed our french fries and we got new french fries and the manager given the french fries on our table like we are keeping that french fries free. And said that the former french fries were absolutely fine....
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Address:Esteem mall , Bangalorr, 560024

We had ordered four mac maharaja regular meals. Which had burger, french fries and coke we had also ordered two mcflurry with the same. As soon as i ate half of the mcflurry i found a plastic / fiber kind of w ring inside mcflury which black in color. I would like take action and warn the quality of big food gaint mc donald to provide good quality food. I also would file a case if something wrong with my health. I have attached the folllowing...
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Address:CMERI Colony, City Centre, Durgapur, 713209

I had given a food order of a COMBOMEAL for 03 persons consisting of “Chicken Maharaja, “French fries” and “Cold drinks” at McDonald Shop of Junction Mall, Durgapur, West Bengal on 17.03.2018 at 09.30 pm. In addition to that I had ordered extra 03 MaC Eggs. When I had categorically asked that whether I needed to pay extra money for cane cokes (Cold drinks), the sales boy in the counter replied that no extra money would be required....
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S
srush28
from Pune, Maharashtra
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rude customer treatment

Address:Balewadi High Street, Pune, Maharashtra, 411021

Dear sir/madam,
On 8th march at 18:40 i visited mcdonald's i proceeded to pay the amount of rs 616 after placing my order. I paid by card and even got an email and sms from my bank showing that the amount has been deducted. But the employee there canceled the transaction since it was taking too much time and asked me to pay again. After showing him the sms and the email he got very defensive and called 2 more employees. I explained...
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J
JineshShah287
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refund of 1200 rs

Address:Paladi.Ahmedabad, 380007

I had done two transactions and still they asked me to pay 590 twice. It was done as on sunday 3rd march.2019. The manager name is nandini. It was at paladi ahmedabad. Request you to please refund my amount and it was done via paytym. Contact number is [protected] and jinesh. [protected]@yahoo.com. Not happy with the service. And the manager name is nandini who had given me incorrect deatils of the contact number and the escaaltion email as well....
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R
rajpalk
from Moga, Punjab
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my epf detail

Address:Bhucho Mandi Barnala Road Bathinda, Bathinda, Punjab, 151001

I am rajpal kaur from bathinda punjab i working in connaught plaza resurent private limited at bhucho mandi distt - bathinda in year 2013 i have emp. Code is 34928 but i donot know my epf no pls clear my epf no

Name-rajpal kaur d/o jasvir singh
Vpo - kaile bandar nasib pura bathinda punjab-151001
Mob[protected]
[protected]@gmail.com...
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N
Nrhtptl
from Bengaluru, Karnataka
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refund related

Address:560070

Was trying to order through mcd app.
The payment mode was through phonepay. The amount got deducted from my account but the order was not placed.
I called the customer service redarding the same and said it would take 7 days to get back the amount.
Order dated was: 17/02/2019
Complaint raised: 03/03/2019
Still no refunds received despite calling the customer service redarding the same....
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A
Anuranjan Singh 3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancellation by restaurant and no refund

Address:Inorbit Mall, Madhapur, Hyderabad, Telangana, 500081

My name is Anuranjan Singh. I made an order through your app and paid the money with paytm. The order got accepted and everything was great.

But after 5 mins, I recieved a call that they cannot deliver as they don't have any person to deliver. He told he will cancel the order. Then, I recieved a message saying,

Hi, your McDelivery order no. IOH-DL[protected] amounting to Rs.294.00 and store name Inorbit...
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V
Vishal5636
from Delhi, Delhi
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complaint against tanvi kaur at opulent ghaziabad

Address:Mac D, opulent mall, Ghaziabad, Ghaziabad, Uttar Pradesh

It's been a bad visit to opulent ghaziabad mac d. It's all due to not the organisation but due to one of employee there. Tanvi kaur-54001 was so rude and talked rubbish, not only with me but co-staff present over there.
I shall not recommend my friends for that branch. Why people over there or mac d keep such staff.. Or tender going on for misbehaving with customers.
I urge higher officials to take this on priority and ask...
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S
Shreeyash gharat
from Fatehabad, Haryana
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found cockroach or fly in french fries

Address:Hs no 327,shraddha Shree, Ghart aali, Navin Sheva, Tal uran dist raigad, Raigad, Maharashtra, 400702

I ordered french fries, chatpata naan & coke tonight at 23:05:32 at belapur, navi mumbai outlet.
Order number 175.
Crew i'd[protected] bhushan jagdish koli.
When went home we found cockroach or flies in the french fries. Harsh that my wife was very eagerly waiting for mcdonald's food, which she stopped eating. After charging such a amount than other brands, mcdonald's can't give us the hygienic food....
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V
vijay pavan kumar
from Eluru, Andhra Pradesh
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my pf did not received. i applied january 2018 but till now no updates

Address:Kphb, Rangareddy, Andhra Pradesh, 500072

Dear sir,
Please find the mentioned pf number status and any updates.. Like when i take my pf money or transferred to my account regarding information.
Pf : mh/41618/50744
Narayana vijay pavan,
Employee id:[protected]
Account number:[protected]
Kotak mahendra bank
1-13/2, 1-13/2/1, kondapur road,
Gachibowly, hyderabad-500032,
Telangana, india,
Ifsc code : kkbk0000555br...
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