Mcdonald's India — water not being served

Address:Kalawad Road, 360005

Poor service, customers are not served with water in drive through. Poor service people keep in changing and more and more error pop up because of that . Drivers and customers are given a jug to drink water.

When you buy things through drive through and we ask water they provide a Jug same for Swiggy and Zomato Drivers and same for customers. Some people drink it with mouth touched and the same water is later given to Customers .

When I asked for fresh water they denied and did not respond back .

McDonalds Rajkot
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Dear Vipinraj,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
We came like 40-45 minutes since now and we have not been served a cup of cappuccino yet.. and we have no idea when are they even gonna serve .. and also since 10 minutes there is no electricity and we are rotting in the heat.. no power backup and also very late service.. you better close this store
McDonald's India Customer Care's response, Jun 15, 2019
Verified Support
Dear Kathyaini,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's
I was really hungry and I navigated around 8.10 am to Goregaon West Mac Donald at Shalimar apartment I found there is not timing written on the board and I was disappointed.
McDonald's India Customer Care's response, Jun 17, 2019
Verified Support
Dear Bhavesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

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