Medi Assist India Complaints & Reviews

I was hopitalised for ten days, medi assist was informed within 24 hours. The mail was reciprocated by an automated system and the ticket number: 1669340 was generated. As soon as i was discharged i tried to file my reimbursement claim via the website but nothing worked. I wrote to them informing them of this but did not get a reply. I tried calling the helpline but was on hold for ten minutes and gave up.
I wrote to them a second...

I am writing here with ref to the claim ccn# 14527112 duly submitted for peritonitis and hernia surgery.

I have provided all the hospital summary reports and the claim was submitted for 2, 50000 inr however only rs 54000 was approved stating hernia limit, i have sent multiple emails along with follow-ups to revisit the hospital summary report as it is clearly mentioned of peritonitis along with hernia repair which are two different...

My mother got hospitalized for 2 days on 30th jan, 2017 because she had nose bleeding.

We submitted all the necessary proof and bills to the company but now they are denying for claim amount. Amount is 12675 only.

Earlier she had minor problem with bp so she used to take medicine sometime but this was not a mojor problem.
But on 30th jan, nose bleeding started suddenly....

Claim passed on 4th april, 2017 against id 14142860
Eventhough my claim was passed on 4th april, the amount was not credited to my account and no on one from helpdesk was able to guide me on the same. Earlier helpdesk said that everything is completed from mediassist side it was pending with insurance company. Last week i. E. 5th june, i came to know that due to death case some details have to be sent to insurance company which was...

I am employee of bias info tech, i have selected medi assist tpa as insurance. We have planned for squint surgery to my kid and applied cashless option they are rejected, the reason is that they have only cataract is covered under eye.
But other insurance companies are offering insurance to this problem why mediassit is not covering and why they are cheating people....

Hi team,

I don’t know how to tell you, doctor is not ready to give the registration certificate & details.

He never given the registration certificate to any medical claims patients.

Can you please contact the doctor to get the certificate from your side or check the same is website.

Please let me know how to escalate to next level. If i am telling that not possible, you are asking...

I have a medi assist policy which cover pregnancy charges and my wife delivered a baby on 24th May in Teja Hospital Chennai and Claim ID is 14528950. I was told the claim amount would be 50000 INR over the telephone by Julie. Before my wife get admitted I received an cashless amount for 35000 INR. When I enquired Julie mentioned thats the initial and the balance amount will be covered once the final bill is made. I got the final amount of...

I Have submitted my hospital bills, I am getting worst support from support team, They have give 1 number to call. When I call they wont reply to that calls.I also gave my number n mail they wont call

They don't want customer reply, they used to send same mail again and again.

I have provided details more then 20 times still they ask the same details.

They only see SLA, means they need to give...

Dear Sir,
I have paid required premium and you have accepted in full without any hurdles. the required premium has been appropriated and now how is that the claims have been rejected for your fancy reason.
My claim numbers 14099478, 14099486 and 14437112 have been denied and asked me to refer Repudiation letter, I don't have that letter and there is no reason for rejection of my claims. each claim has a different reason for...

Am working in hopet steel ltd, my claim no is 14254233
Already i was submitted all required document, while i track claim showing missing document, be. Cos hospital name is showing wrong (Chiranjevi hospital) actually a hospital name is meet maternity hospital
Ma id :[protected]
Ma id:[protected]
Admit date :12/05/2017
Name : rekha sarola
My mail id [protected]@gmail.com...

I have applied my claim on 05/04/2017 and also submitted the additional documents on 05/05/2017 and that has been received by your good office on 09/05/2017 till date my claim has not been reimbursed with ambulance charges and also I want to inform you that I received a message from your company stating that additional documents required several times. While I had asked your operator on19/05/2017 about the message sent on my phone she replied...

Claim Reference:CCN# 13836117 under policy# 120200/28/15/P1/[protected]

With ref to above said claim no. and ticket no. my claim ( no. 13836117 and dt of admission :- 05/08/2016 ) is already approved but not paid by insurance co., Pl let me know where is the delay and why if my claim is passed then why is hold by insurance co. Pl let me know the reason at the below said mail id
[protected]@gmail.com
br...

Hi Team,

This is referring to my claim no 94163092. I am a TCS employee with employee ID: 896089
My Cashless claim took more than 3 days to process and was helpless with calling customer care 29 times in precise and still no help. Additionally the reasons for additional requirements were as stupid as it could ever be. Totally helpless and customer care team has nothing to say but to wait and we will review and keep...

I am HPE employee and I accidentally/ mistakenly selected parental issurance while submitting and which I tried cancelling immediately, but it didn't the cancel request.
I do not want to add my parents for this insurance because which I already have made from outside and now it is waste of money here. For three months the insurance company is deducting nearly up to 6500 RS of amount from my salary account.
I do have my personal...

Medi assist id [protected]
New india assurance policy no: 730401/34/16/25/00000044
Cashless claim number : 94091862

I would like to bring to your kind attention that i have been admitted in a hospital at madurai for pcnl surgery under cash less claim with preauthorization of rs 25, 000 on 26/04/2017.
After discharge on 29/04/2017 our hospital claimed rs 60397.
They have refused to the claim because...

Having corporate tie up with Medi Assist and they accepted approx Estimation for cash less facility at the time of Joining, but while discharging, mediAssist people raising same queries from past 5 hours, which hospital provided all documents.
Almost from 6 hours my old father (Who went for surgery) waiting for discharge on wheel chair.
Ridiculous TPA.
claim no 14380309....

Hi,
My self shatansh saxena. I have send reimbursement claim of jyoti and rohin saxena.
I have received jyoti claim no..[protected].
But not received rohin saxena claim no..
His acknowledge receipt of claim document on 25 april. Which had been received by the company. Tracking no.. For his reference is b [protected].
Plz provide it asap.
My per no - [protected]....

I am DM club agent of LIC.
Branch- Bina Distt- Sagar
Division- Jabalpur.
My name is Santosh Mishra spouse Mamta Mishra, My agent code is 324-37J.
I have lic group insured policy from mediassist via New India Insurance company limited.
group policy No.[protected] 05.
I have an medical emergency issues and i hospitalies now and i had a face surgery.
i want to claim my insurancebr...

Hi,

I am an employee of TCS and I have the health cover of Mediassist for my family. Recently, my mother was hospitalised for a day and I had submitted a reimbursement claim on mediassist. I had provided all the original documents to their team. They denied the claim on the ground that the patient was not there in hospital for at least 24 hours which is totally wrong. The patient(my mother) was there in the hospital from 7th...

Iam an employee of canara bank. I was hospitalised on 7th march 2017 due to viral fever and i got discharged on 8-mar-2017. As soon as i was hospitalised, i informed the medi assist team. And also i submitted all the required documents on time. I got my claim approved letter through e-mail on[protected] saying that payment will be credited to my account within 7 days. My claim ref no:[protected]. But i have not received the payment yet. I have...