Medi Assist India Complaints & Reviews

Hi,

This is regarding the claim # 12777523 for amount 28, 206/- which I have made 4 months back. Till now the claim amount is not processed and I haven’t got the money which I claimed.

I totally don’t understand is there any resolution time at all..!!

This is one of the worst examples of how efficient you are in resolving the claims.

Please give me the resolution within 1 or...

Hello Sir,

I am Ramesh Rao B M father of Miss. Ramesh Nisha your mediassist policy holder. My daughter met with an car accident on 19.06.2016 and her left leg was amputated. Now she is at home and recovering.She has to be provided with artificial limb. Kindly arrange to provide the details regarding the financial assistance from the policy. The details of the policy are below.

Policy holder: Novozymes South...

My claim number is 13187807. I raised a query in mediassist portal on sep 09 .But I am not getting any proper response till date.I was hospitalized for breast abcess surgery on 26 Oct.mediassist approved my cashless claim.again I got admitted on 31 Oct since I was diagnosed with MRSA bacterial infection and admitted again.but mediassist rejected my claim stating that it comes under post maternity expense and I have already exhausted the limit.br...

I had submitted for my hospital reimbursement to Medi-Assist which was
received to them on 28-Jun-2016.

they generated to claims numbers as below:

Claim no[protected]
Claim no[protected]

Claim No[protected] has been settled.

but Claim no 12879201 is showing "Canceled" and no other info like

very disgusting it is, I have faced lots of problem with Medi...

Myself Ishan Patel a oriental insurance company mediclaim policy holder with policy number 151200/48/2016/17408 my medi assist ID is [protected] I was admitted in SAIMS hospital Indore on date 18/07/2016. Mediclaim section of SAIMS hospital has contacted with medi assist on date 19/07/2016 the claim ID generated by medi assist was 12971647 for cashless. But I was recover on date 21/07/2016. Till 21/07/2016 the approval was not receive for...

With media assist and dr shroffs eye hospital Kailash colony.
We are having a horroring experience with you all - in getting a normal insurance processed.
We will never advice to buy insurance with you.
Sad that we had to part of it
Disgusting ...
It has taken three days to process a simple insurance for senior citizen retina surgery.
The hospital is unhygienic and the staff especially the TPA...

Dear sir/madam,
My name is sumit kumar i admitted in bhagat hospital during 12 august to 15 august 2016 because i was suffering from fever. I have a oriental insurance policy.
Policy number is 272900/48/2016/23443
Ma id [protected].
Claim id 13095729
I have admitted through this policy on 12 -15 august 2016 by my claim is denied of amount 19915 i paid the total amount to hospital. After that doctor gave...

I requested for my cashless claim on 14/September/2016. Every day the hospital is receiving query. My surgery was planned for 21/Sep/2016. But due to delay in approval my surgery got postponed. It is difficult for me to understand why every day a new query is generated? When I approached the customer care, they say like "this is the last query and your will receive approval by end of day" but again a new query comes. The process is highly...

Dear Team,

I have applied my wife Mediclaim from your company worth amt Rs 10417/-only . but i have received credit only amt rs 5567/- rest amount is not payable by u. I have seen the reason for the same in my portal which is mentioned below. But the same is not a valid reason because the hospital from where my wife was operated there was not any sharing rooms. So that's why they charged from us single room charges. So, you...

I had submitted a claim for surgery expenses around 1 months ago, since then they are delaying the process with any stupid reasons and asking for the same documents again and again.

I have submitted all the relevant documents . Medi assist raised a ticket but no further action has been taken .

Ticket number :- 550517

I am HPE employee and I have been advised to send email to " Swagat Patnaik...

I am from sap india and my employee I'd is I328100
1. Inefficiency and Inactivity on part of ECashless

I had filed for ecashless on September 9, 2016. I had been contacting the ecashless number, Mr Murjamil and the toll free number on a continuous basis and was told that things will be taken care of by MediAssist. However, only on September 12 The hospital panel told me that they had not received any information from...

My claim id is 13212698.The final bill is send to company by hospital at 5:25 pm on 12/9/2016.my patient name is Mrs.VANDANA waiting for discharge till 10:30pm but the approval not done by Medi Assist till then.
This is clearly carelessness in their job.The gap is 5 hour's .what should i do in this case and the customer executives on [protected] are not cooperative and talking in wrong way.

Please take some action on...

Ref claim ID 13052085 dt 04/08/2016 of aRs 60291/-of my wife Anita Jagdale.Query raised by you is" send clarification for nt availed cashless facility."
In response I have sent no of mails &hard copy to u.Inspite ofall effotrs no reply received. it has been 2 months passed but claim amount not received. Please look into the matter & send claim amt.a...

I'm mr. Rameshkumar g. Mehta from rajkot (Gujarat) i'm submitted my claim on 29/04/2016 till today i can't receive claim amount in between everyday i'm follow up with rajkot office person mr. Hitesh but can't reply properly also communicated to ahmadabad office but can't get proper reply from their also the claim amount not small the amount of claim is rs.500000 (Five lake) so my claim no. Is 12604676 every time both office rajkot & ahmadabad...

This is with regard to policy no. 272900/48/2017/5789 in the name of Mr. Inder Khurana.
We took a cashless claim dated[protected] in the name of Mrs. Ranjana Khurana for the surgical management of fracture in right arm.It was approved for Rs.1, 04683 instead of Rs.1, 18, 820.I wish to know the reason for that as for the approval complete amount was sent from the hospital.Let me know the reason for delay in approval of claim as well,...

Respected Sir/Mam
2 months already passed & didn’t get my reimbursement

I have submitted our papers for the reimbursement of claim but still I am not getting the money .

One reimbursement is submitted for Rs 71887 dated 24-june-16 ( under maternity)
Second reimbursement is submitted for Rs 9365 dated 20-may-16

Whenever I have checked it online its showing in progress, so I...

I am a TCS employee. I had emailed you asking for certain particulars. I got only one reply with incomplete details. I have written back asking for complete details for all the points I have raised. There is no reply yet. Only one phone no. works but is constantly busy.
I may have to admit my mother to hospital and details are needed in that connection. Please contact me on [protected] immediately....

Dear Sir,
My Employee Id 41012589
And claim number 92372233, 92409597, 92492909
Many mail and call your executive pravin jangam not any positive response Every time demanding new dr. cerficats I am already 10 certificate submit .
Who is responsible

pravin.[protected]@mediassistindia.com...

Hi,

I have a corporate insurance policy with mediassist through Accenture Services Pvt Ltd

I had submitted a reimbursement claim 20 July for rs. 300000.

I got the first remainder mail on 10 Aug, 2016 asking for more documents.

I had already sent them the documents initially only and also again sent xerox copies which they acknowledged that they received on 21 Aug.

On...

My mobile: [protected]

From: udaya hanuman reddy
Sent: monday, august 22, 2016 3:32 pm
To: mohan banala ; '[protected]@mediassistindia.com'
Cc: '[protected]@mediassistindia.com' ; 'info'
Subject: re: request for information / documents (without prejudice) for ccn# 13029533 under policy# 431100/48/2016/2761 (emp no -1794;emp name - udaya hanuman reddy)
Importance: high

Hi sir,
br...