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Medi Assist India Complaints & Reviews

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Last updated Jan 24, 2024
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Medi Assist India Head Office Address

“Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar
Bangalore
Bangalore District
Karnataka
India
560078

Medi Assist India reviews & complaints page 53

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G
Gopesh057
from Ajmer, Rajasthan
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Not settling the claim

Address:Alwar, Rajasthan, 301001
Website:Mediaasistindia.com

Dear sir, i having a medicaim policy of oriental insurance and policy no is 242301/48/2015/1848 and in the month of march 2016 my son admitted in fortis hospital jaipur and after discharge with in 5 days on 21 march 2016 and claim i'd is 12492593. i am submitted all the original documents but still today more the 3 and half months passed (110 days) but still they not sattelling my claim and not giving any information.
When i am compliment...
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P
Poonam Panda
from Mumbai, Maharashtra
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Query with regards to mediclaim reimbursement

Address:Bangalore, Karnataka, 400708
Website:www.mediassistindia.net/IWP/Account/LogOn?ReturnUrl=%2fIWP

I am writing with regards to an insurance claim reimbursement which was submitted to medi assist.


The claim was for lasik surgery for both eyes which is quite eligible for reimbursement (confirmed by mediassist on call) as i had a power of -7 and more in both the eyes.
I had a package of 45000 inr with some additional relevant medical bills which totals to 46055 inr for which i had claimed. for which i had submitted...
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S
seema2801
from Bengaluru, Karnataka
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Not received claimed amount till now

Address:Mumbai City, Maharashtra, 400072

I have submitted my claim with claim id 12569980 covering hospitalization expenses along with the hospital discharge summary with hospital stamp. I have send all the documents in the month of May 2016 ; tpa has received the same.

But whenever i verified for the status, i am getting the information that it is in progress and i has submit all documents i.e bills, discharge reports, all reports and bank details, but against they...
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R
RamBabu Tadiboyina
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Claim closed

Address:Guntur, Andhra Pradesh, 522313

Hi Team,

This is RamBabu Tadiboyina,


Claim No: 12086187 &[protected] same claim)


Subject: Mediassist closed my claim due to previous year claim with un professional way.


Now iam explaining you what i have faced issues by Mediassist.

I have couriered all the docs in the month of October 2015, In November they requested few more additional docs...
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M
Madhuri Srivastava
from Delhi, Delhi
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Delay in reimbursement without any valid reasons

Address:Bangalore, Karnataka, 560029
Website:www.mediassistindia.com

Subject : regarding the payment of mediclaim of mrs. madhurisrivastava, maid-[protected] dated[protected]. of rs.62, 621.00

Refer : your ccn[protected] under policy no. 221504/28/14/p-1/04957877

Dear sir,

I undergone my surgical operation for “total knee joint replacement b/l” done between[protected] to[protected] at primus hospital.

I am also vovered under cghs.
The primus...
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V
varamanand
from Hyderabad, Telangana
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Delaying the claim

Address:517501
Website:www.mediassistindia.com

I have submitted my claim with claim id 12522673 covering pre and post hospitalization expenses along with the hospital discharge summary with hospital stamp. I have send all the documents i the month of April 2016 ; tpa has received the same.

But whenever i verified for the status, i am getting the information that it is in progress and i has submit all documents i.e bills, discharge reports, all reports and bank details,...
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S
Sitesh1305
from Delhi, Delhi
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Claim not settled

Address:Kolkata, West Bengal, 760010
Website:mediassistindia.com

Please be informed that i hold a corporate insurance from medi assist india and its details are as follows:
Name: sitesh kumar padhy
Medi assist id: [protected]
Claim no.: 12609663

I had opted for a non-network hospital of medi assist india as my wife expecting a child on 09.04.2016. As per the procedure i had submitted all the relevant documents for reimbursement claim purpose through our corporate office...
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T
Tyronne Nunes
from Delhi, Delhi
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Claim not yet settled

Address:Mumbai City, Maharashtra, 400050

CCN# 12698573

I had done my LASIK surgery on 15/04/2016, i had informed them 07 days prior that i am undergoing this surgery.

After 15 days and several follow-ups they sent their CLAIM FORM which needs to be filled online. The whole summary was given to them including the surgery details.

After which I was told to courier the documents to them. I couriered all the originals to them after which...
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A
Ansh1013
from Delhi, Delhi
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Delay of mediclaim without any reason - claim no.12568962

Address:122003
Website:WWW.myntra.com

Medi assist is the most pathetic tpa i've ever seen!!!


I have summited my claim no.12568962 documents in the month of apr 20th 2016, till the date they are giving me only assurance to sattle this in in next 3 working days, but till date it's not slatted, i will take a legal action against it.. Can you please sattle this matter within week.. Either i will sent you a legal notice on 21st june.

Thanks, br...
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K
K R Ramdass
from Melur, Tamil Nadu
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Delay in settling reimbursement bill

Address:625001

I have submitted my claim with claim id 92336593 covering pre and post hospitalization expenses along with the hospital claim. I have send all the documents on 8th may 2016; tpa has received the same on 10th june.
But whenever i verified for the status, i am getting the information that it is in progress.

Now it is nearing a month; no reply for the reminder mails. I tried with the help line also; result is the same.br...
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Address:Kollam, Kerala, 691001

Sir, am a medical policy holder of reliance life insurance, policy number bearing : 52342894, client i'd: 92893973. My son abhinav manu admitted on 31st may at bishop benziger hospital, kollam.. Despite of the repeated mails from the hospital authorities, till now no steps had taken from the med assist for the cashless procedure.. As the discharge date was 6th june. Pls look in to the matter......
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O
Om Parkash Batra
from Mumbai, Maharashtra
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Mediclaim card

Address:Amritsar, Punjab

We bought two oriental bank mediclaim policies which starts from 29th jan, 2016. Details are given below...
Name om parkash batra
Policyno 233300/48/2016/5427
Address 189-a, kamla avenue
Fatehgarh churian road
Amritsar (Punjab) 143001
Email [protected]@gmail.com
Mobileno [protected]


Name sonia batra
Policyno 233300/48/2016/5428
Address 189-a, kamla avenuebr...
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S
Srivatsan8
from Bengaluru, Karnataka
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Inappropriate methods for calculating claims

Address:600049
Website:www.mediassistindia.com

My wife underwent a surgery in a hospital. When she got admitted which were available was with a room rent of 5500 INR per day. She we had no other options we took knowingly that room rent claim will be only 1000 INR per day. After 4 days of stay post surgery when she got discharged the total bill came to 72, 221. To our surprise we got a claim for only 18, 806. Many charges such as LAB Charges, OT Charges, Consultation, Surgery charges are...
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R
rumehul
from Noida, Uttar Pradesh
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My claim was closed without any information without pay my money

Address:Kolkata, West Bengal, 700157

My medical claim is under of mediassist. After 4-5 months they given me some money. When I communicated with them regarding deducted money they told me that I need to collect all original bills.Within 20 days I collected all original bills and want to submit but Krishna told me that my claim was closed by insurer.

My discussion is that why they told me to collect original bills and they should be informed me about my claim...
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M
M N machhi
from Ahmedabad, Gujarat
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11747727

Address:393145
Website:Claim has not been cleared by company

We have cleared all the documents as per Policy But Claim has not been approved by company and giving back unnecessary Remarks which already resolved multiple times earlier. This company is not taking any responsibility against my Issue and rounding Me every time. I have decided sue against my policy Conditions . kindly guide me to resolve it .or provide any similar options for same. do the needful. This is the second reminder to u too ....
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E
Er Rahul Nigam Nigam
from Mumbai, Maharashtra
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About cashless medical insurance.

Address:Raigad, Maharashtra, 402207

One of the worst consumer service ever been gone through, even after requesting from last 24 hrs.for the work to be done in 3-4 hrs.
i wanted discharge final bill approval, for my sisiter has she was admitted for urgent operation, and then needed discharge willingly, from medi assit, for which i kept on calling from 27th may 4:30 afternoon till 28th may, 6:00pm evening, i wanted the discharge as 29th was sunday, and they kept me lying...
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P
parvaizmir
from Delhi, Delhi
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Partial payment of the claim

Address:Bangalore, Karnataka, 560032`
Website:Medi Assist India TPA Pvt. Ltd. would it be the time taken and the kind of question being asked and

Hi,

i am very disappointed with the services, would it be the time taken and the kind of question being asked and the kind of effort medi assist took to process my claim. i am not sure why Hemalatha M, who is such an unprofessional is handling the corporate queries inlcuding her response to customer as "who needs money, it is is you (customer).

please confirm why there has been partial payment despite the requested...
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S
Susmita Hom Roy (Paul)
from Patna, Bihar
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Partial approval of claim no. 12502972

Address:Kolkata, West Bengal

To
The manager
Medi assist india


Sub: partial approval of claim no. 12502972

Ref: cashless claim no. 12427766 & 12598515

Dear sir/madam

I am submitting my complain about denial of approval of crohn’s disease related expenses during hospitalization claim no. 12502972

I have submitted a claim of rs. 28, 766/- on dated 05.04.2016. And against...
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J
jugal agarwal
from Mumbai, Maharashtra
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My claim with medi assist tpa of united insurance

Address:Mumbai City, Maharashtra, 400059

My policy no [protected]p10146649 i have submitted the claim on 15th april 2016 and additional details as required have been couriered. i have sent mail of my courier sent on[protected] receipt no and also receipt documents duly stamped and sign of delivery of courier at medi. still you people are not acknowledging the receipt of documents instead of talking to so many persons and giving of so many mails no action is taken and our claim is...
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H
harimohan awasthi
from Srinagar, Jammu and Kashmir
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Claim not recieved

Address:321408
Website:MEDIASSISTINDIATPAPVT LTD.COM

Sir/Madem,
I Vshnu dutt apply for claim but i didnot recieve the calim against incident .I have medi insurence through you. I submitted all of documnet many time through speed post . documnet recieved by company. i hospitalised from 20/09/2015 to 25/09/2015.claim amount is 35311 only that is not issued by you.this is last effort making by me other wise i will go to court.
thanks
Vishnu Dutt s/o Deen Dayal Sharmabr...
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