Medi Assist India Complaints & Reviews

I am also suffering the same problem with Medi Assist reimbursement claim process. From last 2 months my claim is under processing. When I call to their customer service they told me it is under processing, they demanded new documents everytime and at last they reject my claim. If they initially reject it, then I could save much money for claim formalities. I does not obtained claim amount but unnecessary spent Rs. 1000/- for postage printing...

My name is Madhu Keshava; working in Corporate Company since 2004. Earlier, our company was tied up with TTK Health Insurance and it was really good service we were getting and then the company had to tie up with Media Assist Health Insurance. My mother is a Neurology Patient. Every now and then, she suffers from continuous hiccups and vomiting. In the month of July, we had to admit her to nearby Sumathi Nursing Hospital where doctors...

This is regarding the Mediclaim policy (of my wife) 142000/34/12/01/00008384, with New India Assurance. I am holding the policy since Oct 2006. Last week, my wife had developed some problems for which we had seen the surgeon who advised surgery, and I proposed my mediclaim and cashless benefits. their hospital is authorised for cashless mediclaim. When they applied for the pre authorisation, there was a query put by the Medi Assist TPA...

Dear Sir/Ma'am,
this is a complaint letter against MediAssist India Pvt. Ltd, a TPA Insurance company located in Andheri East, Mumbai.
Myself, Kanhaiya Maheshwary, underwent a surgery for Pilonidal Sinus on 30th April, 2013 at CritiCare Mutli Speciality Hospital, Juhu, Andheri West, Mumbai. A few days before the surgery, I had intimated the above mentioned insurance company with which I hold a MediClaim policy. br...

I have a corporate Mediclaim policy with MediManage(Mediassist) team, recently my father age 69yrs was diagnosed with Prostrate issue and after a months time he was suggested to undergo a Laser treatment. Now i had been suggested to go S.L.raheja hospital where they told me around 1.85L approx cost.
Since they have a Cashless benefit i spoke to Medimanage team on how to proceed since it takes time for approval and also we have a 20%...

Ive a terribly bad experience with Medi Assist which is supposed to be the worst company Ive even dealt with. Completely Unethical & unresponsive. They make your suffereings even worst when you needed them the most. This is in regard to my Medi assist no. [protected]. They took 48 hours of time wasting on undue queries & ultimately rejecting it on baseless reasons. Due to this I was not even able to avail my other insurence.
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I had raised two domiciliary claims on mediassist tcs portal on 5th and 6th may 2012 for total amount of Rs 5000/- . But till yet claims have not been settled. Its been around 4 months since i raised my claims. I even had contacted them and e mailed them thousand times to ask the status of my claims but they didn't provide any update. I requested them several times to settle these claims as these amount of money are very crutial to me...

I have been trying to open the website "https://www.mediassistindia.net/Claims/WebClaimer/Login.jsp" since last two days but the URL of the site is not working. Each time I tried to open the site an error of "Tunnel connection failed" comes up to me on the screen. I am in URGENT need as to check the status of my claim. Please help in this regard....

The one biggest mistake I ve made financially is to opt for this insurance scheme by Mediassist. I had a worst experience with them . I have submitted domicilliary claims twice and a hospitalization claim once , But I have not got claimed amount for any of the 3 claims. They are always looking for some or the other reason to reject the claim. I am not sure how useful this complaint will be. But I am sure that it is atleast going to help people...

Dear Sir/Madam,
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My friend Omkar Kulkarni was admitted to Aditya Birla Hospital, Pune with complaints of stomach pain. He was diagnosed and is fit to be discharged today. However the hospital TPA desk had sent the bill details to MEDI Assist insurance company for approval at 3.13 p.m today.. ... When we called the MEDI ASSIST people they are saying that they didn't receive the fax itself whereas the status of the...

Name of company/service: New India Assurance Company – TPA , MediAssist India Pvt. Ltd- Mediclaim Policy

Dear Sir/ Madam,
I have one Mediclaim policy with New India Assurance Company, the polcy no. is[protected] and TPA Ref . No. 2302939. My wife was hospitalised due to Ectopic Pragnancy. The Total Claim is Rs.70000/- .We have Submitted the claim as per their rule to MediAssist India Pvt.Ltd, at Andheri...

Hello
I am having Reliance Healthwise policy on my name. On 21st May Cashless facility was requested from a network hospital (Metas Adventist Hospital, Surat) of TPA i.e. Medi assist and it was rejected with a reason that Room Charges are high, but a question arises when Insurance Company’s policy has given a feature that there is no caption on room charges than how can TPA question or reject on that basis. Secondly Medi Assist...

I am employee of Future generali india life insurance company ltd.I have group medical policy of National insurance co. Through the Mediassist india company ltd.I have submit my father claim to them just after 37 days .They said we have 30 days TAT to submit the claim & I have request them I have reason for delay submission as My father was admitted in other hospital & due to serious condition we have to consalted to different doctors,I...

I am tata consultancy employee ans my mediassist employee code is 328488. Domiciliary Claim Details reimbursement claim is pending since december 2010. The medi assist is not receiving any calls for the enquiry. the matter couldnot be clarified by the helpline and have expressed their helplessness...
its too irritating to call them again and again. The clain status is settled on the mediassist site but not received a single penny...

Regarding insurance claim of policy number #721200/34/10/01/00200137
Reference No: CCN#6183646
We had made claim for the hysterectomy surgery and provided all the requisite documents to Mediassist Coimbatore. They were seeking for details which the hospital authorities denied to provide. The Mediassist of Coimbatore repeatedly asked us to provide minute details which could not be provided by the hospital authorities. This...

My wife had gone under surgerry for "Dermoid Cyst Removal" because of pain in her stomatch, the claim has been filed for "Dermoid Cyst Removal" and the Insurance agency unreasonably relating the case with infertility. I request you to check this case with experts; and reminding again that this treatment is only done for Dermoid Cyst Removal. I am asking for the expenses for the same.


I have sent...

I am the Permanent employee of HCL Tech. Ltd. Gurgon location, we have medical insurence facility provide by HCL with Medi Assist india Pvt. Ltd. every month my salary is deducted depend on the dependented specified in My HCL. so far around two years of my exp. with HCL, I never submit even single bill by the god is grace, around six month ago My father had accident with bike and he admitted in CMC Hospital Hissar, For claim this bill bill...

i wanted to lodge a complaint against very poor service of medi assist india pvt. ltd, TPA to Reliance general insurance. my claim id is 5879862 and the same was submitted to them in april, 2011. after various correspondance, i replied to all their queries and submitted the desired documents to them in august. so far they have not cleared my reimbursement account and repeated calls to their mumbai office have failed to speed up the reimbursement...

From :
Mrs. N Parvathamma
C/o. Mr. R Umesh
215/3, Sampige Road,
Malleshwaram,
Bangalore - 560 003.


Ref : Claim no. : 5914438
Policy : 671601/34/10/11/00000324

With reference to the above, we had submitted the Hospital bills Rs.6080/- for the reimbursement, on this we had received only 5280/- the balance amount Rs.800/- is not taken in to the account and it is...

sir,
My name is md salam, employee in zee 24 gantalu news channel in hyderabad, i have reliance health policy, third party is mediassist , no is, [protected]. I was claimed my mother operation money at four months ago, and submitted needful certificates also, my claim no is, 5765135 . Till now i did not get any money, several times i had enquired & approached to them but they did not responding.
Please do favor...br...