Medlife — return/refund

I have ordered my regular medicines from medlife but order was cancelled because of their stock availability got message that your amount will be credited but it has been around 10 days i haven't got my money order no or0210tza-004a amounting 615 rupees have called 1000 times to call centre they just disconnect call, have mailed 4 days before still no action is taken
I don't think any action will be taken as familiar with behaviour but still filling a complaint let's see what happens
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My order number OR1454IQA-008A. I last order on 28/03/2020. Delivery is requested on 02/04/2020. But medicine is not yet delivered. Baby's in medicine.

Please give my money back as soon as possibl.
I had cancelled the order OR3336HEB-002A a long back. However, its still reflecting as active order. I did touch based with customer care they said the order will be cancelled and I will receive the refund soon but nothing has been done yet.

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