[Resolved] Medplus India — wrong medicine provided

Chinu Mangal

Address:

Pratik nagar, yerwada, pune, Pune, Maharashtra, 411006

I had purchased medicine from medplus on 1st march for my severe pain in right shoulder and hand by orthopedic doctor. The pharmacist provided me an alternate medicine for the one that prescribed by doctor. Later i checked he provided me some different (Wrong) medicine that was for seasonal allergies.

Medicine prescribed by doctor : pmag lc
Medicine given by medplus pharmacist: montovent lc tab

+2 photos

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Apr 9, 2020

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2020

MedPlus India Customer Care's response We regret the inconvenience caused to you.Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team

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Comments

lakkisetty naga sruthi

I L.N. Suresh, I booked medicines via medplus on February 8th but the order has been cancelled and amount debited from my bank also...but till now I didn't received my refund amount...kindly check it and tell us about the issue...

Balaji Hero

Your staff are playing and enjoy @ medplus minjur store

They behave like that they were in love...

Do you need this type of staff for your store @ minjur...

Kindly take action.

Balaji Hero

Very very bad sir I think they were in love...

We won't need this type of staff in minjur...

Take action.. r they will face there problems