| Address: 4th Floor ,Affine Analytics Building No.98,5th Floor Bangaluru,India |
| Website: www.meesho.com |
I am a regular customer of Meesho shopping app, I had order 3 sarees on June 11, 2021 through Meesho app vide order no.[protected]. The was expected to be delivered by seller namely VAIDEHI GARMENTS on June 23, 2021.
On June 16, 2021, a packed was delivered having full details of our ordered product like no. of product, price of product which is 2, 043.00 Rs (By the delivery man named Prakash Chandra Verma, Mob:[protected].
After opening the said packet we found that we have been cheated as it only contained old, torned off 3 pieces sarees. We had contacted to the Meesho helpline number upon which they saught for label and pictures of the product which we provided them as required.
However, with respect to our complain no. 10350578 Meesho replied that this is not there concern and this order was not proccesed on there site also burdened us to deal with suplier and courier boy/company.
It clearly indicates lapses on Meesho app by providing customer sensitive data to the third party. If seller has not shipped this product how someone else can know the exact order details and exact amount .
In view of the above you are requested to seriously look into this case as it is seems to be cheating by Meesho hand in gloves with seller.
Regards
Usha Kushwaha
E-1006, Kalpataru Apartments
Sector-1, Gomtinagar Extension, Lucknow
Mob:[protected]
Jul 11, 2021
Updated by Usha122 I have not received any resolution till date, are this forum is having any legal power to save the consumers?