I'm very rude to this app, because I ordered some shirt with xxl size but received xl size.again I exchanged it and again the xl instead of xxl size. I received the exchange product on this July 2nd. From then it is showing that exchange and return is not available in the app, from the 2nd July onwards I call the customer care daily, they always told me wait for 24 to 48hours, you'll be provided with return. I'm writing this review on July 22nd.till now my problem is not solved
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Greetings From Ecom Express.
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express